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Discussion List
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Customer Service Feedback - Orlando FLI would like to recognize Angelica from customer service in Orlando FL for being very pleasant on t… -
Why am I seeing a large gear icon using the Spectrum TV app on an older Samsung TV?when starting the Spectrum app on my Samsung TV, I get what appears to be a very large (almost full…Announcement Closed capt_lunker 1.4K views 15 comments 1 point Most recent by James_M Spectrum TV App Feedback - ROKU and Other devices
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When Will High Split Be Available in My AreaHi, I would like to know if there is an updated map or date when high split will become available i…
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Symmetrical gig internetHey, we were forced to switch from ATT gig internet which is 1 gig up and down because our trailer …
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Customer Service FeedbackI just wanted to note that Decimus was absolutely amazing and assisted me with connecting my Fire T…Answered ✓ Closed Bri1193 22 views 1 comment 0 points Most recent by William_M Employee Kudos from Customers
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Glenway Store- Cincinnati, OhioAbout a month ago I went into this store and met one of the worst customer service people I've…
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Amazing customer service from rep. JeriCall center representative Jeri gave me amazing customer service via the customer support phone lin…
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High speed splitIs there any word or update on high speed split coming to the north lake Norman area of North Carol…Answered ✓ Closed ColeWygant 251 views 1 comment 0 points Most recent by William_M Network Evolution
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Thank you Mike! Spectrum Employee of the Year!We have been having issues with our router for months. Mike came to our home and was right on time.…
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Kudos to EmmettWe had a tech stop by yesterday…at the church, he has been with you guys for five years, knowledgea…Closed Pjharley_1969 2 views 1 comment 0 points Most recent by Tyleen_Z Employee Kudos from Customers
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Spectrum TV Select Customers to Receive Hulu as Part of Expanded Agreement Between Charter & DisneyMore information here: Spectrum TV Select Customers to Receive Hulu as Part of Expanded Agreement B…Announcement Closed James_M 1.7K views 0 comments 2 points Most recent by James_M Individual TV Network Apps -
Thank you, Alexander!I just wanted to share a nice experience me and my wife had with a technician that came out to help…
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Promote Colton!Hello Spectrum. I want to share with you the most positive experience I've had with a contract…Closed JoJoRabbit 3 views 0 comments 0 points Most recent by JoJoRabbit Employee Kudos from Customers
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Customer ServiceBrandy from San Diego was truly amazing! I haven't had such a great experience with customer s…Answered ✓ Closed albabcock 136 views 1 comment 1 point Most recent by Mo_S Employee Kudos from Customers
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High Split (Symmetrical) internetIs there an ETA on when High Split (Symmetrical) internet will be available for the Saginaw Michiga…
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Hi-split/symmetrical speeds (Dallas, TX Area)Just curious if anyone has experienced this or similar. Currently I use my own modem (DOCSIS 3.1), …
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Kudos to ChristopherI just wanted to compliment Christopher who came by to review an outage at our residence. He was o…Closed bcprincess2k 11 views 0 comments 1 point Most recent by bcprincess2k Employee Kudos from Customers
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any update on high split symetrical speeds in new york city new york citywhen is new york new york manhattan washington heights getting symetrical speeds and 2 gig download…
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Live TV via Browser has its GUIDE listing AND live timeline off by an hour... (PDT)For the past 2-3 months (or maybe longer), the TV guide on the LIVE TV web browser version of Spect…Answered Closed VideoFriend 698 views 9 comments 0 points Most recent by William_M watch.spectrum.net
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Great service!Zachary in Biddeford Maine was the bomb. Had to move three devices to spectrum mobile. Very patient…Closed BiddefordMaine 21 views 1 comment 0 points Most recent by Edward_T Employee Kudos from Customers
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When is our Network Evolution coming to you?Across our current 41 state service area, we're upgrading our network to enable symmetrical an… -
Spectrum Tech finally fixes it!!!I would like to provide feedback on an exceptional service by one of your Techs!! I have tried ove…
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Kudos to KodiKodi was amazing and very helpful. Great customer service hope to get her again the next time I cal…Closed AlexZamudio43 22 views 1 comment 1 point Most recent by Tyleen_Z Employee Kudos from Customers
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ComplimentSid came to my mom's place yesterday in St Pete FL at 2 and didn't leave til 6 because he…Closed chinstings 23 views 1 comment 0 points Most recent by Jaleesa_F Employee Kudos from Customers
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excellent job!My 80+ year old mother had a problem with her internet being down today, and I was incredibly impre…
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Best Customer Service experience today!Hello Everyone - Rishi…Super big shout out to you!! 😀 He was our Customer Service Representative w…Closed Detailminded 43 views 1 comment 0 points Most recent by Jaleesa_F Employee Kudos from Customers
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Amazing Customer ServiceTLDR; Jasmine was absolutely unreal as a customer service agent. She spent over an hour on the phon…Closed JillianElayne 61 views 1 comment 0 points Most recent by Jilliana_M Employee Kudos from Customers
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Customer service is AwesomeMy customer service agent Valu was very kind, helpfull, and understanding our situation with moving…Closed Johnovon_95 21 views 1 comment 1 point Most recent by William_M Employee Kudos from Customers
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Great Customer ServiceI just want to shout out Jake, a customer service agent from Spectrum West Covina, CA. I am highly …
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Why are ALL of my computer login attempts to watch tv failing?This has been a cascading issue; first it started a couple months ago on Firefox, and then on Chrom…
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