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LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
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Join the conversation in our public space to share knowledge, ask questions and get answers
Discussion List
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High Split for Temple City, CA (91780)Is any work being done for high split in Temple City, CA 91780? -
Why isn't there an advanced options page to select different wifi channels?For whatever reason, the Spectrum Mobile SSID of my neighbors and their SSIDs for 5Ghz wants to kee…
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Spectrum app always has sound/lip delayI have a Samsung TV and it has multiple apps. The spectrum app always (and I’m not exaggerating) ha…Closed Angie325 252 views 1 comment 0 points Most recent by HT_Greenfield My Spectrum App - My Spectrum App Feedback
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Cloud DVR issuesI'm ready to drop Spectrum's TV service with Cloud DVR. Do you remember what it was like …
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Request another update to the Spectrum App for the Roku left and right button or FF & RewindThe recent change to the left and right buttons to skip forward or backward 10 secs for replay purp…Closed DuaneL 59 views 2 comments 0 points Most recent by Packmaniac Spectrum TV App Feedback - ROKU and Other devices
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High split for Burbank, CA (91504)Is high split work underway yet for 91504, specifically the hillside area?
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Trying to access my roadrunner account emailsHello! I am trying to access my emails from my roadrunner account. I have read other questions and …
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Did High Split upgrades just happen for Pasadena CA 91107We got a notice that service was being done and last night at 3am trucks were parked out front work…
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Albertson, NC (28508)I'm just curious when will 2gig service be available in my area, If ever?, Have a hand full of… -
Spectrum app on roku works differently for live vs recordedWhy does the spectrum app operate differently when fast forwarding or rewinding live content vs rec…
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Setting up modem and routerI recently picked Spectrum modem and router from the local store. After spending hours to get thing…
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Los Angeles, CA (90024)Is high-split upgrade work happening in or near Los Angeles, CA (90024) right now?
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unable to log into any legacy austin.rr.com addressI have one primary (initial email created with the RoadRunner account) and four additional aliases.…
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Upgrades in Manhattan, what is it for?For the past few months, every few weeks I'm getting an upgrade email about improvements to my…
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my accountHow do i retrieve my new account.
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Network upgradeI received notice that a network upgrade was taking place on March 18, 2026. Is this related to rol…Answered ✓ Closed arizonaguy 258 views 3 comments 0 points Most recent by Edward_T Network Evolution
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Check on 3 locationsHoping to get info on high split for 3 locations: 59714 59102 59106 Thanks!
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Bad IP address locationI have tried everything to get this fixed. Google thinks my IP is address is in the Netherlands. I …
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Logging into rr.com emailI am trying to enter information in outlook regarding my rr.com email address. I have forgotten th…
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Megan from Customer Solutions you are amazingOverspent Didn’t plan Not prepared For unintended events. Got behind Wound tight New expenses …Answered Closed Ranestorms_Poetry14 44 views 1 comment 0 points Most recent by William_M Employee Kudos from Customers
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High Split in Santa Clarita, CA 91390Any update? when should we expect the bump?
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I do not want the new emailI would like the old email format and I am not able to compose an email with the new format?
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High-split El Paso, TexasWhen is high split coming to El Paso, TX 79912?
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High Split Status for Cleveland,TNIs there an estimated date that High Split will be available to customers in Cleveland, TN? I belie…
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What happened to the AutoPay discount?My bill is $5.00 higher, and when I investigated to see if the rate had increased, I discovered tha…Answered ✓ Closed lfede229 1K views 2 comments 0 points Most recent by unknown Managing and Using your Spectrum Account
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why did I recieve a new modem I have one I purchased a while backnew modem question
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Yasmn from Tampa Bay Area- Customer SolutionsI was determined to contact Spectrum to cancel my home internet but Yasmn along with her profession…
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Xumo keeps dropping connection to the routerI had a Xumo box installed since there were severe problems with Spectrums's cable DVR box. At…
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High-Split in Durham, NC (27705)Any timeline on High-Split Rollout in Durham NC?
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