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Discussion List
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Spectrum app not including channelsSpectrum app not including channels on roku devicesAnswered ✓ Closed Ronalsdad 59 views 1 comment 0 points Most recent by Edward_T Spectrum TV App Feedback - ROKU and Other devices -
The app is not showing connected devicesevery time I go to services and check connected devices , the page don’t work tells me to try refre…Answered ✓ Closed YouGuysFunnny 1.3K views 15 comments 0 points Most recent by Satch My Spectrum App - My Spectrum App Feedback -
Cloud DVR Apple TVWhile trying to watch recorded shows with Cloud DVR on Apple TV, the fast forward function stops wo…Answered ✓ Closed AnonymousATX 137 views 4 comments 0 points Most recent by Metalman Spectrum TV App Feedback - Apple Devices and Apple TV -
How do I get to my bellsouth email through spectrum?Since I switched to Spectrum last week or so, can no longer get to my Bellsouth.net email through A… -
High Split in Morgan Hill, CaliforniaHi, I'm wondering if there is an ETA or Schedule for installing High Split (Symmetrical) inter… -
Spectrum Tech finally fixes it!!!I would like to provide feedback on an exceptional service by one of your Techs!! I have tried ove… -
Upload speedIs Spectrum going to increase Upload Speed? 40 is really subpar especially when gaming. 1 Gig Downl… -
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Why are scheduled recordings dropped?I see this was happening a year ago. It is still happening. I schedule programs to record. I che…Answered ✓ Closed Pamiport11 42 views 1 comment 0 points Most recent by William_M Channels and Programming -
Kudos to KodiKodi was amazing and very helpful. Great customer service hope to get her again the next time I cal…Closed AlexZamudio43 21 views 1 comment 1 point Most recent by Tyleen_Z Employee Kudos from Customers -
Connection ProblemsHi, so for the past couple days my devices show me its connected and has excellent connection but i… -
Roku:Screen Message - Do you want to continue watching Spectrum TV?On one of our TVs (Vizio controlled by Roku stick) we intermittently see this prompt when we turn o…Answered ✓ Closed lwapner 322 views 12 comments 0 points Most recent by lwapner Spectrum TV App Feedback - ROKU and Other devices -
How can I unblock suspicious websites?I really appreciate that you are blocking suspicious websites that might contain viruses, malware, … -
ComplimentSid came to my mom's place yesterday in St Pete FL at 2 and didn't leave til 6 because he…Closed chinstings 22 views 1 comment 0 points Most recent by Jaleesa_F Employee Kudos from Customers -
PasswordI need to reconnect my Wireless LAN printer to the Internet, and my current password does not work.… -
Problem with Outlook settings - AUP OUT 1500Having problems with outlook settings - I have an HVC.RR.COM address if that has any bearing. Onc… -
Answered ✓ Closed Larrykelseysr 850 views 1 comment 0 points Most recent by Renee_T Managing and Using your Spectrum Account -
Does an Apple TV 4K 128 Gig solve the problem?I spent an hour on phone with Tech Support at Spectrum on this issue. We tested everything! The gre…Answered ✓ Closed larryminer 84 views 3 comments 0 points Most recent by Jilliana_M Spectrum TV App Feedback - Apple Devices and Apple TV -
Missing Calls and Texts on StatementWhen I log in to review my calls and texts, there are some missing that I know were made. Why is th… -
Fast Forward resets playback time point to 0When using Fast Forward with a program recorded on the Spectrum Cloud DVR, the playback time is som… -
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High split in SW Michigan?I was wondering if anyone knows about high split availability in SW Michigan? Specifically Colon, M… -
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How do I find where a email from a sender is being blockedWhen I place a online order from Lowe's, the notifications regarding the order are getting blo… -
Just signed up for HULU but cannot access it or Disney PLusHow can I access HuluAnswered ✓ Closed JackN 1.3K views 5 comments 0 points Most recent by Satch Individual TV Network Apps -
Difficulty Starting Spectrum App Using Roku Streaming StickWhen I start up and attempt to open the Spectrum app using a Roku streaming stick I see the screen …Answered ✓ Closed lwapner 161 views 2 comments 0 points Most recent by lwapner Spectrum TV App Feedback - ROKU and Other devices -
Is this normal? correctables/uncorrectablesI had a tech come out a few times net speed was dropping 300-400 less in the evenings with the 1 g… -
what apps I can get free with my spectrum tv accountWhat app I can get free with my spectrum tv accountAnswered Closed ter1wright 7.4K views 1 comment 0 points Most recent by Satch Spectrum TV App Feedback - Apple Devices and Apple TV -
Answered ✓ Closed DB0539rh 339 views 3 comments 0 points Most recent by Satch Managing and Using your Spectrum Account
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