Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Welcome to the Spectrum Support Community
Join the conversation to share knowledge, ask questions and get answers
Discussion List
-
Bug Report - Incorrect payment method on autopay transaction historyWhen I pull up the transaction history on the billing tab of the mobile app on iOS 18.4.1, the card…Answered ✓ Closed cchildress 68 views 1 comment 0 points Most recent by James_M My Spectrum App - My Spectrum App Feedback -
Any suggestions why my upload latency is so horrible?https://us.v-cdn.net/6032106/uploads/AW16QOS721YA/04-21-2025-05-01-2025-speedtest-results.xlsx When…
-
Spectrum Smart Router Causing Printer ProblemsWe had an HP inkjet printer. It was working fine with my Mac, but my fiancé could not connect to it…
-
Symmetrical Speeds Update for Columbus Ohio.Hello All, Have there been any updates when Columbus Ohio, will get Symmetrical Speeds? The last ti…
-
No 1080P, only 720PRunning Spectrum TV app on Vizeo smart tv and can not get 1080P resolution. Also the time bar above…Answered ✓ Closed oelgopa 139 views 2 comments 0 points Most recent by Lyn_T Channels and Programming
-
-
High Split Brooksville/Springhill, FLHello. I recently heard from a Spectrum technician that high split is being worked on in Spring Hil…
-
Roku doesn't show my Cloud DVRUntil a week ago, (end of April) the DVR used to show up in My Library. It no longer appears there…Answered ✓ Closed NolaG 236 views 8 comments 0 points Most recent by NolaG Spectrum TV App Feedback - ROKU and Other devices
-
Spectrum TV everywhere login broken Fanduel Sports unable to sign inSpectrum TV everywhere login broken Fanduel Sports unable to sign in. I get this error every time. …Answered ✓ Closed toolman_1990 1.9K views 17 comments 0 points Most recent by HT_Greenfield Channels and Programming
-
WiFi extendersI have the Spectrum WiFi 7 router and would like to setup my Netgear WiFi extender. Does the Spectr…Answered ✓ Closed Aviator_320 1.4K views 4 comments 0 points Most recent by HT_Greenfield Home Networking
-
I cannot get to my charter.net email to loginI cannot find any access to login to my charter.net email
-
BSOD "bad pool caller" after installing spectrum security suiteI have several office computers that have developed BSOD "bad pool caller." This goes aw…
-
-
Panasonic cordless base unit questionI am switching over from AT&T to Spectrum for internet, TV, and landline. The issue I am havin…
-
-
-
Service on British Virgin IslandsI am planning to travel to BVI in July and I was wondering if I would have cell phone service there…
-
Available channelsNew service for programming started. what are available?Answered ✓ Closed lbroach4252 54 views 1 comment 0 points Most recent by Jilliana_M Individual TV Network Apps
-
Peering with AT&T and long trips through Charter's networkI have Spectrum 1G/40M DOCSIS 3.1 at the moment at one premises (MI), and AT&T fiber 2G at the …
-
Accessing new modems dashboard with ip addressI just upgraded my old router with a modem/router combination. On my old router, using a windows br…
-
Wifi& roamcan you tell us for both mobile accounts… headed to Alaska cruise with n wifi. Will we be charged …
-
Unable to watch TVIn watching TV message keeps coming g up “something didn’t work right. Please try restarting the a…Answered ✓ Closed lgore2020 316 views 1 comment 0 points Most recent by Katrina_L Spectrum TV App Feedback - ROKU and Other devices
-
Can Roku Pause and Rewind Live TV on Spectrum App?I can pause and rewind live Spectrum App with Cloud DVR and Xumo control. I'm unable to do same wi…Answered ✓ Closed lwapner 290 views 1 comment 0 points Most recent by Renee_T Spectrum TV App Feedback - XUMO
-
high split/symmetrical in shepherdsville, kyAny idea when it will be coming to my area.
-
high split/symmetrical in Cleveland Heights, OHHi Spectrum, I'm moving to Cleveland Heights, OH 44118 area soon. Due to remote work, i'd love to g…
-
High-Split in GilroyGood morning, I just wanted to check-in on whether Gilroy (95020) is already scheduled for high-spl…
-
Spectrum SportsNet+ requires both Internet and mobile phone?Am I reading correctly that Spectrum SportsNet+ requires both Internet and mobile phone as shown in…Answered ✓ Closed AntDude 564 views 4 comments 0 points Most recent by HT_Greenfield Channels and Programming -
Higher data plansIn addition to being a customer I am also an in house technician and due to constantly being on the…
-
Best Customer Service experience today!Hello Everyone - Rishi…Super big shout out to you!! 😀 He was our Customer Service Representative we…Closed Detailminded 33 views 1 comment 0 points Most recent by Jaleesa_F Employee Kudos from Customers
-
Spectrum App - Unable to Set Startup ChannelUsing Roku to watch Spectrum app on Vizio tv, I'm unable to set startup channel. I toggle the sett…Answered ✓ Closed lwapner 434 views 8 comments 0 points Most recent by lwapner Spectrum TV App Feedback - XUMO
Categories
Popular Tags
- Internet 249
- Customer Service 144
- Troubleshooting 121
- Spectrum Mobile 111
- Channels and Programming 107
- Spectrum TV App Feedback 104
- My Spectrum App 94
- Feedback 79
- Modem 74
- email 70
- cDVR / Cloud DVR 69
- Error Codes 59
- Slow Speeds 48
- Outage 48
- Roku 44
- Set Top Box 38
- Xumo 34
- Spectrum 32
- billing 25
- Apple Watch 22
- Resolved 18
- IPv6 15
- Voicemail 14
- cancel services 14
- 4K Streaming 14