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Discussion List
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Buffering on YouTube TVWhat can be done to eliminate the buffering on YouTube TV? My router is approximately 6 feet from m… -
Kudos to EmmettWe had a tech stop by yesterday…at the church, he has been with you guys for five years, knowledgea…Closed Pjharley_1969 5 views 1 comment 0 points Most recent by Tyleen_Z Employee Kudos from Customers -
How to reboot modem remotely?I want to be able to reboot the modem when I am out of the house on vacation. The instructions I… -
Cannot access any of the upgrades that were billed to my account, Disney plus, Hulu, ESPN,can someone please help me every time I log onto Disney and or Hulu and try to stream it says I nee… -
Why has my account number changed & what is the $40.65 charge transfered from my old account number?Answered Closed sandbag 146 views 1 comment 0 points Most recent by James_M Managing and Using your Spectrum Account -
Mini GuideAnyone know why our cable tv service guide goes to the mini guide ? We have to reboot the box to ge… -
Guide Lists Outdated Call Letters on Local Channel@William_M, @James_M, or any moderator: I am writing to report outdated call letters in the Guide o… -
To be announcedmy guide just shows To be announced for my local channels and has for the last month. Can it be fix… -
How to change my billing informationvery confusing app trying to change my information can u helpAnswered ✓ Closed Greatlooker 201 views 1 comment 0 points Most recent by James_M My Spectrum App - My Spectrum App Feedback -
Intermittent Internet after new modem/routerEveryday since this new modem and router were sent out Internet goes in and out of connection CONST… -
new internet setupinitially setup on phone, now cannot connect to my laptop. do not know name of available network di… -
Why are incoming calls going straight to Voice Mail?We have checked all settings on our iPhone 15 and incoming calls are going straight to Voice Mail. … -
Unable to sign in on downloaded appI downloaded the Spectrum TV app on my tablet. When I open the app and click on sign-in, the scree…Answered ✓ Closed ITband 209 views 8 comments 0 points Most recent by William_M Spectrum TV App Feedback - Android -
Thank you, Alexander!I just wanted to share a nice experience me and my wife had with a technician that came out to help… -
DescriptionsI am trying my best to get used to my Xumo box. I am learning how to navigate around, the one thing… -
Unable to turn off fraud protectionI accidentally deleted my eSIM after changing my phone number and then resetting my phone. So I wen… -
Would you like to continue watching spectrum? Keeps popping up every 5 secondsIs anyone else having this same problem? Spectrum Spectrum can't seem to figure it out and nei…Answered ✓ Closed Briankaylee 488 views 14 comments 0 points Most recent by HT_Greenfield Spectrum TV App Feedback - ROKU and Other devices -
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Ping spikes daily around 10:50pm to 11:20pmHello, I'm in an apartment complex that has the Spectrum Business tech amenity bundle, and a l…Answered ✓ Closed JameelJoyner 273 views 9 comments 0 points Most recent by JameelJoyner Connectivity -
What’s going onMy internet is connecting I’ve unplugged it at least twice same with the tower what’s going on? -
Cable Tv glitchyWe've noticed an alarming amount of pixelization and glitches with our TV reception today. It …Answered Closed dpaschall52 277 views 1 comment 0 points Most recent by Satch Channels and Programming -
ConnectivityMy modem is not responding to a restart, any suggestions? -
Answered ✓ Closed Sprinkled 27 views 1 comment 0 points Most recent by Tyleen_Z Channels and Programming -
Recently, Spectrum TV App for Apple devices will not retain FAVORITESEach time I set Favorites, they are completely cleared the next time I use the application. This st…Answered ✓ Closed FBL 283 views 10 comments 0 points Most recent by FBL Spectrum TV App Feedback - Apple Devices and Apple TV -
Promote Colton!Hello Spectrum. I want to share with you the most positive experience I've had with a contract… -
Cell phonehow do I pay off my phoneAnswered Closed Hbrown1591 111 views 2 comments 0 points Most recent by HT_Greenfield Spectrum Mobile -
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Service outage Henry County Clinton MO ???Spectrum officially says they use Verizon Towers! In Clinton, MO you can't use your phone in t… -
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TV vacationIf you were going on an extended vacation can you put your tv service on summer serviceAnswered ✓ Closed Junemkauffman0601 182 views 1 comment 0 points Most recent by Jaleesa_F Managing and Using your Spectrum Account
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