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Discussion List
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How to change channel line-upI have Spectrum Choice and would like to change a couple channels -
how do i canceli need to cancellAnswered ✓ Closed normaleeg 330 views 3 comments 0 points Most recent by Jilliana_M Managing and Using your Spectrum Account -
Spam email frustration!The amount of spam and junk email that I get in my old mi.rr.com account is ridiculous! With the n… -
hbohbo max basic insalation with adsAnswered Closed beckysept1988 49 views 1 comment 1 point Most recent by James_M Managing and Using your Spectrum Account -
NicknamesMy spectrum app, under lines & devices, when I click on a "nickname" to edit, the edi…Answered ✓ Closed mjhiles80 37 views 1 comment 0 points Most recent by James_M Managing and Using your Spectrum Account -
Issues with Xumo boxesI switched to Spectrum last October or November. The service has been pretty good with minimal outa…Answered ✓ Closed SK5150 1.5K views 2 comments 1 point Most recent by SK5150 Spectrum TV App Feedback - XUMO -
cancel accountwe need to cancel our account starting 7/25/25Answered ✓ Closed Gclarson6 141 views 1 comment 0 points Most recent by James_M Managing and Using your Spectrum Account -
recovering passwordwere can I find my wifi passwordAnswered ✓ Closed blueii007 216 views 1 comment 0 points Most recent by Mo_S Managing and Using your Spectrum Account -
I am missing emailsI am missing emails that I usually get for monthly billing and statements including my spectrum bil… -
need help getting internet and another phone same numberyes, and i saw an ad saying. Keep your number and phone? I live with an friend i need service in my… -
Down-Converting All Channels to 720p?I saw at this link that all channels (including those that are supposed to be 1080i) are being down…Answered Closed Joey1986 102 views 3 comments 0 points Most recent by HT_Greenfield Channels and Programming -
Max is HBOMax againJuly 9, 2025, Max changed back to HBOMax and it looks like my free app subscription will cost me $1… -
Apps not available on XumoWe switched to Xumo in April and thought we could retire Firestick but so far there are 3 apps we v… -
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How many modems/accounts are allowed at a single residential service address?I may be moving to help some elderly family members, and they currently have the discounted interne… -
Is Customer Service chat not working?When I click on the "Chat with us" or Chat Now on this page, nothing happens. I've c…Answered ✓ Closed taurolyon 128 views 1 comment 0 points Most recent by Jaleesa_F Managing and Using your Spectrum Account -
Customer Service FeedbackI just wanted to note that Decimus was absolutely amazing and assisted me with connecting my Fire T…Answered ✓ Closed Bri1193 24 views 1 comment 0 points Most recent by William_M Employee Kudos from Customers -
Slow internet speedI have been reading some of the posts about slow internet speeds and I have Spectrum Internet Gig. … -
Ping issues since speed upgradeEver since my speed was upgraded a month or so ago from 10mbps upload to 21mbps, if anyone on my ne… -
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OutagesSpectrum is always taking the Internet Connection offline to do maintenance, maintenance is underst… -
Can Total Number Of Recordings Be Added Back To View DVR Section?Total Recordings number is no longer in the Recordings section. This is on my Xumo and I also noti…Answered ✓ Closed blackbutterfly 290 views 6 comments 0 points Most recent by Mo_S Spectrum TV App Feedback - XUMO -
Just FYI about Blink sync module not connecting to Spectrum routerWhen our Blink sync module showed 1 bar signal or offline error intermittently suddenly after worki… -
High splitEstimated time for high split speeds in Belton Texas area? -
My spectrum android app setting acct email invalidWhy is my email address using @maine.rr.com is not a valid email address in my spectrum settings ac…Answered Closed Kewlasu 171 views 2 comments 0 points Most recent by Kewlasu Managing and Using your Spectrum Account -
How to retrieve email passwordI can not find or change my email password. -
DVR IssuesHello Community! I've had spectrum for about three months ( TV, Internet, Home Phone). For t…Answered ✓ Closed ukwildcat4life 262 views 5 comments 0 points Most recent by ukwildcat4life Cloud DVR -
Why am I losing internet the last few daysSince the end of last week I have been losing internet intermittently and have received so many mes… -
I have set recording to record a series but to only record new episodes, why is it recording previouWhy does my VCR record previously recorded series episodes, when I specifically said only record ne… -
Channel 306 just has sign off listed 24 hours a day.I live in NE Ohio and usually watch the Guardians on channel 306. What has happened over the past w…Answered ✓ Closed Jim2413 384 views 11 comments 0 points Most recent by Jim2413 Channels and Programming
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