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Join the conversation with customers and Spectrum employees to share knowledge, ask questions, and get answers
Discussion List
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Start up channel issue with RokuOne of my Roku devices does not go to the start up channel. The device is plugged into an electrica…Answered ✓ Closed Magicman52 174 views 20 comments 0 points Most recent by Magicman52 Spectrum TV App Feedback - ROKU & Other devices -
Modem questionDoes the Spectrum modem have a software switch (or the like) that specifies whether the output goes…
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Home phone disconnectsLately when using phone after sometime phone line diconnects. This has happened 3 times to differe…
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I Receive "You have entered a restricted code" each time I dial a numberI am able to receive calls, but unable to dial out without receiving the message,"You have ent…
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how to downloadI just signed up for the DVR Cloud but I dont know how to upload it
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Why is Spectrum intercepting HTTPS requests?Trying to do some work from home and getting random failures due to certificates not being valid. …
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Unable to change wifi name and password due to unavailable statusI just activated my spectrum provided modem and router yesterday. The wifi works and I want to chan…Answered ✓ Closed b_moore 134 views 3 comments 0 points Most recent by Steph_S Managing & Using your Spectrum Account
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Cast does not show up on Android phone appNew to Spectrum. Just downloaded Spectrum TV app for android phone. I can login and watch live T…Answered ✓ Closed Trooop 45 views 1 comment 0 points Most recent by Lyn_T Individual TV Network Apps
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Can I get a refund?I ordered the Spence-Crawford PPV & the screen was black, will I be refunded the $84.99 I paid …Answered Closed Connie_Covington2000 52 views 1 comment 0 points Most recent by William_M Channels & Programming
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Should Spectrum TV select with the Motorola DCX3200 have a guide?My sister recently subscribed to Spectrum in Reno, NV. According to her account, she has the TV…
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Why is the recorded list on my dvr changed to an ususable format.My DVR recorded list change to an almost unusable format. Please change back.
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Is it possible to reconnect to a specific agent on Spectrum Mobile customer service?I believe it is unlikely that they will read it but thank you so much to the agent Alex(?) that sen…
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Bill UnavailableI have tried to pay my bill both online and on the app but keep getting the "Bill pay unavaila…Answered Closed hudsonsonja106 57 views 1 comment 0 points Most recent by Tyleen_Z My Spectrum App - My Spectrum App Feedback
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MLB Channel 306What has happened to MLB Channel 306. Not available now? Not showing in the guide/lineup?Answered Closed bud121156 442 views 7 comments 0 points Most recent by bud121156 Channels & Programming
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I have no picture, only sound on SpectrumTV.comI have no picture, only sound on SpectrumTV.com. Works fine on one computer but no the other.
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Channel 305 Not Working Out of Home on Spectrum AppWhy is the Padres channel 305 not working out of home on the Spectrum App? A friend has this channe…Answered ✓ Closed bosoxfan 117 views 1 comment 0 points Most recent by HT_Greenfield Channels & Programming
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AFE-1004So I have been on with Spectrum and have been through hard resets for all equipment, Updated softwa…Closed Hackj1 31 views 3 comments 0 points Most recent by James_M Spectrum TV App Feedback - Apple Devices & Apple TV
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Local Channel Line-up Comparison (Choice vs Select TV)Hello Spectrum Community - Is it safe to assume that all of the local channels on the Basic package…Answered ✓ Closed Doublexx1 442 views 4 comments 0 points Most recent by HT_Greenfield Channels & Programming
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How to get new SMTP Server IP Address Block removedI am setting up a new server which includes a Postfix SMTP server. When I try to send an email to …
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MASN NetworksAre adding back the MASN Networks still being considered?
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Two times equipmentWhy do I have two routers and two modems on my account? When I call customer service they only see …
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Suspicious site blocked by Spectrum?i don't want the app so, how do i turn off the safe mode? please don't the discuss the app with me,…Answered ✓ Closed j1000 74 views 3 comments 1 point Most recent by William_M Managing & Using your Spectrum Account
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Difference in HD channels?I would love to know why there are multiple channels with the same HD network? (Hallmark channel 3…Answered ✓ Closed OurOwnPlace2022 35 views 1 comment 0 points Most recent by William_M Spectrum TV App Feedback - ROKU & Other devices
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IconI have an icon on my devices for a device I don’t recognize. Do you know what this is? It is the on…Answered Closed Kkeefer 39 views 1 comment 0 points Most recent by HT_Greenfield My Spectrum App - My Spectrum App Feedback
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Why does Spectrum deny access to certain paid stations while connected to an ISP other than SpectrumIt seems that spectrum will deny a subscriber access to certain stations which are paid for by my s…Answered ✓ Closed Thebloos 65 views 3 comments 0 points Most recent by Renee_T Channels & Programming
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What equipment is even available to replace my TiVos?I'm currently running two TiVos with CableCARDs and TAs. (The TAs have been flashing yellow, not ge…
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Readable Voicemail is not workingAnyone else experiencing this? Readable Voicemail stopped being delivered a few months ago. I've tr…
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Is there a way to automatically forward text messagesI need to forward all texts received to my iPhone on Spectrum Mobile to either another phone number…
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How to eliminate error code STBD-3305?I continue to get error code-(STBD-3305) on one channel when trying to a scheduled tv recorded show…
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