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Discussion List
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Spectrum Fraud Department Contact information?I was given a number- called- redirected to a recorded ad for a life alert device Does anyone have … -
Metv ToonsNow that Xfinity Comcast is offering this Spectrum is the biggest provider not offering it. Hopefu…Answered ✓ Closed GordonDupont24 127 views 5 comments 1 point Most recent by GordonDupont24 Channels and Programming -
Kudos to Ricardo from AustinRicardo helped me today. After speaking with 2 other reps giving me the same answer of “nothing we …Answered ✓ Closed Banner4unet 55 views 1 comment 1 point Most recent by Lyn_T Employee Kudos from Customers -
Business “Class” service with StaticHi all, I have Spectrum Business “Gig” service with a paid static IP, and Spectrum installed the fo… -
Is this legit?I recently got an email supposedly from Spectrum that says that my old email account is not linked … -
When is "High Split" coming to Redding, CA and surrounding communities?I have asked many local Spectrum techs and they originally told me it was supposed to be January 20… -
DVR not workingLLikevit not getting a single back there in the badroom -
High split Delafield area of Wisconsindoes anyone know when or if the Delafield wi area is planned or pending for high split as of Januar… -
live local news stationsHow do I access live local and national news stations?Answered ✓ Closed ptconnie86 131 views 2 comments 0 points Most recent by Satch Channels and Programming -
How to Remove Duplicate Channels in Guide on Roku AppI set up a guide favorites list in the app but it has duplicates of all channels (SD & HD, I as…Answered Closed TeeTuck 133 views 2 comments 0 points Most recent by TeeTuck Spectrum TV App Feedback - ROKU and Other devices -
Big Thanks To Matthew for Customer Service in MiamiWas a big help in aiding with account issues very helpful. -
Answered ✓ Closed apkp6476_ 131 views 1 comment 0 points Most recent by Mo_S Managing and Using your Spectrum Account -
When is High split rolling out in Stockbridge Georgia?I’ve been with spectrum for 30 years when it was Charter in our area. Love your service but would r…Answered ✓ Closed Barracuda_30281 98 views 2 comments 0 points Most recent by RAIST515O Network Evolution -
Kudos to AllisterHuge thanks to Allister of the Pearl City, HI store, for his patience and expertise while attemptin… -
Saved ‘startup’ channel on Spectrum TV app no longer workingNever had a problem with Spectrum tv app through Apple TV puck, but lately, the saves ‘startup’ cha…Closed CableCutterDude 136 views 1 comment 0 points Most recent by HT_Greenfield Spectrum TV App Feedback - Android -
Zach from RenoZach was awesome. Great customer service, kept me informed the entire process of what he was doing,… -
Shoutout to Zack for Outstanding Customer CareI’d like to give a big shoutout to Zack for his patience, diligence, and truly excellent customer s…Answered ✓ Closed Gugz 31 views 1 comment 1 point Most recent by Edward_T Employee Kudos from Customers -
Discovery PlusAre we still going to be offered this as part of our tv package?Closed GordonDupont24 353 views 2 comments 0 points Most recent by HT_Greenfield Individual TV Network Apps -
Landline Call LogsI want to see a log of all incoming and outgoing calls, local and "long distance". Voice … -
Excellent customer serviceI want to commend Nathan for his exceptional work fixing not only my TV but my internet. I have had… -
I appreciate the service at the Inglewood store from LeoLeo was amazing. He helped me out when the in Lynnwood people at the Lynnwood is really rude…Closed Lunaticcthalowrider 19 views 1 comment 1 point Most recent by Jilliana_M Employee Kudos from Customers -
No Call History List in VoiceZone?Good Day I used to be able to see a list of my Home Phone incoming and outgoing calls (and even exp… -
Kudos for AmyII just wanted to give a big thanks to Amy from Ohio who helped me on December 5th. She went out of… -
Spectrum for the win!i just want to say thank you spectrum! thank you so very much! youre the very best!!! i will never …Closed lydiamarie 21 views 1 comment 1 point Most recent by Jilliana_M Employee Kudos from Customers -
Want to give kudos for recent customer service experienceI wasn’t sure where to leave this feedback but I hope this can reach the right folks. I called to c… -
NBA App log in with SpectrumI watch Lakers games on my TV using the NBA league pass app and then I am able to log in using my T…Closed ClaudeMcGee 130 views 1 comment 0 points Most recent by HT_Greenfield Individual TV Network Apps -
High Split Progress in Canyon Country, CAHow goes the installation of the High Split upgrade in Canyon Country, CA with the Zip Code of 9135… -
Outstanding Tech Keni just wanted to send positive feedback on the outstanding tech named Ken that you sent to my home …Answered ✓ Closed KPyle 34 views 1 comment 0 points Most recent by Mo_S Employee Kudos from Customers -
63% packet loss on hop through lag-402.asbnva1611w-bcr00.netops.charter.comHi I'm having a lot of latency issues while gaming even though servers are in Washington DC. H… -
Kudos to Johnny Miller from TennesseeJohnny showed up with a plethora of ideas, good information, and excellent customer service! He as…Answered Closed Cwheat1201 21 views 2 comments 0 points Most recent by Cwheat1201 Employee Kudos from Customers
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