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Discussion List
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High Split/Symmetrical Speeds in Kent - Portage County OhioI was wondering when the High Split was coming.ing to the Kent State University area as other provi…Answered ✓ Closed ZeroMAXIMUsCool2010 36 views 2 comments 0 points Most recent by James_M Connectivity -
Security Shield blocksI'm running a Raspberry Pi as my Plex server and everyday when I check the security shield it … -
XUMO freezing up & disconnectingWe just got 2 XUMO’s for our house and 1 for my mom’s vacation house. Already 1 of ours has had to … -
How can I lock my mobile phone Number, SIM card, or mobile account from theftClark Howard recently telecast how thiefs are stealing SIM card phone numbers and the contacting ph… -
Scam email from Charter accounts, not addressed to meI receive at least 5 scam emails from @charter addresses, which I always copy the header and send t… -
how do I find my statement so that I can print itI have spent several hours following the directions given to me by a billing rep and am unable to f…Answered Closed 5433JuliA3SAM2 120 views 1 comment 0 points Most recent by Satch Managing and Using your Spectrum Account -
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Spectrum throttle internet speeds?Does Spectrum throttle internet speeds? I subscribe to 1gig Mb of internet speed. When I do a spee… -
spectrum app timing outWhy does the spectrum app time out several times a day on my Samsung smart TV? Is there any way to…Answered ✓ Closed motherterry 67 views 1 comment 0 points Most recent by Edward_T watch.spectrum.net -
view bill onlineHow do I view my new bill online without going to my old one?Closed 262runner 548 views 1 comment 0 points Most recent by Edward_T Managing and Using your Spectrum Account -
Third Party Support - BrokenOriginal Road Runner user @columbus.rr.com About three weeks ago, I wake up to find my e-mail no lo… -
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App doesn’t work even after reinstallingThe My Spectrum app goes to a blank page when it is trying to connect to id.spectrum.net. If I ente…Answered ✓ Closed Tomyager 66 views 1 comment 0 points Most recent by William_M My Spectrum App - My Spectrum App Feedback -
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Private Voip not workingI recently converted from an expensive Spectrum Business Internet account to a lower cost Spectrum … -
Call blocking.Is there a way to block a number, that spams me almost everyday? It's from capital recovery, m… -
what are all the different plans (Hulu,disney,ESPN,etc) that are now included with SpectrumCan you please email me what is now included in my account. I'm not sure what is now included …Answered ✓ Closed Greta061916 112 views 1 comment 0 points Most recent by James_M Channels and Programming -
Spectrum Blocked Access to my Private Cloud ProviderHello, I have lost access to https://www.pcloud.com/ this is my private cloud storage service. I h… -
Is there a way to download a pdf of my bill without a cell phone?Since the security system has been upgraded, apparently Spectrum needs to verify my identity before…Answered ✓ Closed MarciaBayle 132 views 3 comments 0 points Most recent by Edward_T Managing and Using your Spectrum Account -
send signal to modem?can you send the setup signal to my modem -
Auto sign in not workinghello, on my new spectrum account auto sign in is not working. In the past I could automatically si…Answered ✓ Closed beinhorn2 97 views 1 comment 0 points Most recent by Renee_T Managing and Using your Spectrum Account -
I like to add mobile to my internet serviceI like to add mobile to my internet service -
Answered ✓ Closed mmrodriguez2 751 views 2 comments 0 points Most recent by Edward_T Spectrum TV App Feedback - ROKU and Other devices -
Excellent customer serviceMy wife and I visited our local Spectrum office in Cleveland, TN. to have her cell phone service t… -
Netgear CM3000 – Firmware v6.01.03 Causing Constant DisconnectsHi all, I’m on Spectrum’s 1 Gbps plan and use my own Netgear CM3000 modem. It recently updated to f… -
Netgear RS700S router ipv6 enable with Spectrum?Router has it disabled by default and have no idea what option to choose for enabling it? Picture a… -
Passwords need to be changedI want to change passwords for Disney, HBO MAX, Paramont+, and Peacock and I can't find out wh…Answered ✓ Closed jeffrey_coulson 58 views 1 comment 0 points Most recent by James_L Spectrum TV App Feedback - ROKU and Other devices -
Can you unblock my OneBlood verification code request?I am a OneBlood donor. When I try to check into my portal I am unable to get a verification code. … -
I have low (250) upload on my symmetrical 1000/1000 service?I have changed modems 3 times from ES2251 to EU2251 to EN2251 and still no improvement. What is th… -
Server errorWhen I go to my spam filters, it gives me this message: Server Error We were unable to fetch your …
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