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When did Spectrum change the billing description from "Spectrum" to "Charter Services"?
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Discussion List
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recording I program I am currently watchingWhile I am watching a program i attempt to record it.When i do so it jumps to another channel to ta…Answered ✓ Closed jdomb 31 views 6 comments 0 points
Voicemail Indicator Problems - spectrum unwilling or unable to resolve.Got a new modem a couple months back. Starting about 2 weeks ago I noticed I was not getting voicem…Answered Closed kelleyelectric 73 views 4 comments 0 points
Phone Reports Incorrect Data UsageSpectrum notified me yesterday that my wife's data usage on her Samsung S21 had gone over 5GB this …Answered Closed gepaine 89 views 14 comments 0 points
Why does my internet speed max out at 90mbps on a 500mbps connection if on over 24 hours?As stated every since tech support recommended I setup a new modem from them if I dont restart the …Answered Closed Dragonic 62 views 3 comments 0 points
Spectrum TV app on iPhone/iPadWhen using my Spectrum TV app on iPhone/iPad it now seems to be missing my home DVR recordings. Has…Answered ✓ Closed Allbirdies 33 views 1 comment 0 points
audio sync issue for on demandHello, A small glitch/bug to report. When I play any on demand title, after each commercial, the au…Answered Closed istone 40 views 1 comment 0 points
what is error code WLP-4002?For some reason https://watch.spectrum.net/livetv?sessionOverride=true loading only spins then I ge…Answered Closed Jake717 274 views 6 comments 0 points
Does Spectrum block torproject.org?I cannot access it on my home Wi-Fi but connect just fine on mobile data or using a VPN with Spectr…Answered Closed Matt_77 80 views 1 comment 0 points
Spectrum AppIn the last few weeks, some of my tv apps (nbc, cbs, hgtv, bravo, abc, etc.) only buffer when I am …Answered ✓ Closed AMNegrete 55 views 3 comments 0 points
Channel requestsI see the ReelzChannel is now available (channel 128)! Great. On Patrol: Live starts this weekend!Closed jfcq 71 views 1 comment 0 points
Voice LandlineThinking of adding voice to my TV, and internet account...Currently have a modem that will need to …Answered ✓ Closed douglas9 91 views 5 comments 0 points
APL-1999 Error CodeI just started getting the APL-1999 Error code and I’ve tried all the troubleshooting suggestions I…Answered Closed PJD 51 views 1 comment 0 points
Viewing a show On Demand with the ROKU stickEvery time I watch a show On Demand, I will get booted out of the picture several times, taken to t…Answered Closed jazzykeb 42 views 7 comments 0 points
Getting high upload MS but speeds are fine, causing excruciating lag on multiple devices.Processor Intel(R) Core(TM) i5-9600K CPU @ 3.70GHz 3.70 GHz Installed RAM 16.0 GB System type 64-bi…Answered Closed yaboytcell 46 views 3 comments 0 points
Very Very Slow Internet in Metro Milwaukee Wisconsin (July 18, 2022)Guys, Anyone else having trouble, or is it just me? The Speed Test page is not even loading and my …Answered ✓ Closed Satch 63 views 4 comments 0 points
A LOT of Unknown “New Devices” connecting to wired networkWhen connecting my laptop via eth/lan connection, I started getting a flood of notifications via th…Answered Closed 0uch 210 views 6 comments 0 points
Answered Closed BShort 456 views 27 comments 1 point
Mobile support via email? BYOD issueI've searched the Spectrum Mobile web pages and can't find any way to email in regarding an issue. …Answered ✓ Closed wrightthisway 97 views 9 comments 0 points
Answered Closed user_6748 43 views 1 comment 0 points
Spectrum/Charter IPv6 Prefix LengthI am trying to setup IPv6 on my router connected to Spectrum. My router has multiple VLANs to isola…Answered Closed keen155 441 views 8 comments 0 points
Visual Voicemail not workingHello, I’ve been trying to find someone competent enough to fix my voicemail issue. I’ve been tryi…Answered Closed mteckevin 130 views 1 comment 0 points
Blocking calls and area codesPlease add the capability to block more call numbers and block 'Area Code' capability. I had that …Answered ✓ Closed smithsandyhook 30 views 1 comment 0 points
How do I return a router?The Spectrum service guy suggested we get a NET set up for a stronger signal to downstairs, but he …Answered LLZeigler 216 views 1 comment 0 points
Unable To Log In (Legacy Brighthouse account)Decided to share this in case other legacy Brighthouse customers are experiencing the same problems…Closed Barticus 172 views 6 comments 1 point
Samsung - Spectrum App via Spectrum Business for TVI have a Samsung TV in a waiting area that I'm trying to run the Spectrum app on instead of getting…Answered ✓ Closed SC_ServiceCenter 38 views 1 comment 0 points
Digital phone only? No regular phone (POTS) connectivity?I was told by the Service Rep that I signed up for Voice/ phone service that there were 2 options, …Answered ✓ Closed Beaglemania 81 views 8 comments 0 points
Is there a way to set a 'Favorites' as my default filter?I have my favorite channels set under Favorites. I would like to set this as my default filter ins…Answered ✓ Closed runningmom 83 views 3 comments 0 points
New customer with slow speedsThis discussion was created from comments split from: Why am I paying for 1 GB per second and getti…
DVR Two RecodingsI have the Motorola DCX3510MHD-DVR in this day and age it's archaic, it's got a HDD drive in a worl…Answered ✓ Closed MJGuitars 72 views 5 comments 0 points
