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Unable to send some emails.My emails to att.net addresses are being blocked. Error message refers to needing SPF or DKIM. What… -
Answered ✓ Closed robertj44 106 views 3 comments 0 points Most recent by sakstuff Managing and Using your Spectrum Account -
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billcould u look for promotional fees to reduce my monthly bill. I could get same service from ATT for …Answered Closed Ami 48 views 1 comment 0 points Most recent by Edward_T Managing and Using your Spectrum Account -
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High Split - Austin, TXHigh Split is now available in DFW, TX. Any plans or available schedule for Austin, TX and surround… -
Symmetrical SpeedsDoes anyone know if there are any plans or updates when Symmetrical Speeds will be available in Cor… -
Anyone else seeing stuttering in Cloud DVR recordings?This started recently. I end up just deleting the recording and watching the show on the FOX One a… -
One device won't load, says ICF 9000Most loaded, but the oldest one didn't. What does this mean? -
High Split/Symmetrical Speeds in 33613 ZIP CodeI am trying to confirm if symmetrical speeds are available in the 33613 ZIP code. I received inform… -
Why can't I interrupt a recording to watch the recording?I have xumo box with cloud dvr. When I record a sports event, I end program an hour late in case t… -
Answered Closed LydiaTipton1 156 views 1 comment 0 points Most recent by Renee_T Managing and Using your Spectrum Account -
Spectrum DVR (old style) records shows that I don't want to watchI have three shows set to record they are all on TLC. They are Match Me Abroad, 90 Day Fiancé: Hap… -
Password resetLost power and when it restored my wifi says wrong password -
Intermittent latency spikes/timeouts when routing through "int-1.cralidfs05m.netops.charter.com"For the last couple months I've been experiencing intermittent spikes and timeouts, usually only la… -
How to get spectrum off my smart phoneWhen the gentleman ,after setting up my internet service, asked me if i wanted it on my phone too,I…Answered ✓ Closed rmary841920 143 views 6 comments 0 points Most recent by HT_Greenfield Spectrum Mobile -
WHY does SPECTRUM charge SO MUCH MONEY ???????I would never recommend Spectrum to anyone. TOO COSTLY. No senior discount either.Answered Closed JanAlt 64 views 1 comment 2 points Most recent by Edward_T Managing and Using your Spectrum Account -
Answered Closed richardbjerkaas 38 views 2 comments 0 points Most recent by Edward_T Managing and Using your Spectrum Account -
Transfer Pin and Mobile Account NumberI need my Transfer Pin and Mobile Account Number.Answered ✓ Closed brysonfoulks 139 views 4 comments 0 points Most recent by Edward_T Spectrum Mobile -
Cloud DVR Recordings Skipping on Apple DevicesAlmost all of my recordings recently (e.g., the Emmy's, Rachel Maddow Show, The Last Word) are skip…Closed MJK125 106 views 5 comments 1 point Most recent by Edward_T Spectrum TV App Feedback - Apple Devices and Apple TV -
When can I get the Spectrum TV app on my Amazon Fire TV?Please bring the Spectrum TV app to Amazon Fire TV / Fire Stick. Many users prefer this platform an…Answered Closed thekowalskis 39 views 1 comment 0 points Most recent by James_L Spectrum TV App Feedback - ROKU and Other devices -
Delete Accidental AccountWhen I tried to login I entered my username/password and ended up with a new account. How can I del…Answered Closed wolfej 33 views 3 comments 0 points Most recent by Edward_T Managing and Using your Spectrum Account -
Missing TV Choice ChannelsI subscribed recently to the TV choice package and and have made several channel changes. I am wit…Answered ✓ Closed dman75 156 views 8 comments 0 points Most recent by dman75 Channels and Programming -
Answered Closed yessir 63 views 1 comment 0 points Most recent by James_L Spectrum TV App Feedback - XUMO -
Lifeline Program in TexasSo, on the Spectrum website it says that Spectrum does participate in the Lifeline Program and prov… -
Xumo not working with TVSpectrum is absolutely HORRIBLE. Can't get tv to work again and a tech was just here Friday.Closed Analysis32__ 22 views 2 comments 0 points Most recent by Renee_T Spectrum TV App Feedback - XUMO -
KudosI’ve never posted on this site before, so I’m not 100% sure if I’m even in the right spot, but I ju… -
LAN / Ethernet ports moved from modems to routers causing connection issues.I recently have had my internet equipment upgraded in order to handle the increased internet speeds… -
Rewards CardHas anyone had problems with the Rewards Card company Spectrum uses to issue their mobile Contract …Answered Closed nvillicana 124 views 5 comments 0 points Most recent by HT_Greenfield Spectrum Mobile -
Persistent 100–120 ms Spikes at Spectrum Node (Hop 2) — Williamsburg 11211TL;DR: clean LAN; spikes begin at Spectrum hop 2 (CMTS/gateway), reproducible 24/7 and even when id…
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