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Discussion List
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Shout out for Joshua who visited us yesterdayThe short version of the issue first: We have Tivo with a CableCard. Spectrum jumped the gun in cha… -
Upgrade in 33896 Davenport, FLBefore the status page was updated, I believe Davenport, FL was on track for symmetrical speeds wit… -
Symmetrical Speeds - Ludington, MI - 49431Hey Team! Any estimate for a go live data for my area? I will upgrade immediately that day ;) Than… -
I had 2 roadrunner emails attached to my internet account why did 1 quit workingMy wife is unable to attach to servers to get her email on phone and Ipad. Both were working this m… -
Update for New Berlin, 53151Hello, I see the project timeline city tables were removed from the general updates post. Any updat… -
Spectrum app is blurry?Have reset modem, router, xumo box all the other apps are fine. This has happened before. When Spec…Answered Closed GP26 34 views 1 comment 0 points Most recent by James_L Spectrum TV App Feedback - XUMO -
2026 MLB Extra Innings questionI was wondering if free MLB.tv access will still be included for the MLB Extra Innings package this…Answered ✓ Closed EricWNY 629 views 8 comments 0 points Most recent by stannc Channels and Programming -
My Spectrum App Parental Control Pause ScheduleAmazingly, you cannot set up two different pause times for a device or group in the Spectrum App (e…Closed paulrossbach 76 views 0 comments 0 points Most recent by paulrossbach My Spectrum App - My Spectrum App Feedback -
High Split Update for UTICA NYAny timeline for High Split Update for UTICA NY With GoNetSpeed all over the city I was hoping for … -
High Split Update for 80751I recall network upgrades occurred in my area in September and January, I presume related to high s… -
High Spilt Status in Tampa 33613There seems to be confusion. Tech says it's available for my address and showed me with his eq… -
How to add an alternate email and phone number to my account?I would like to add my wife's email address and cell phone number to my account so that either…Answered ✓ Closed sconds1048 69 views 1 comment 0 points Most recent by Lyn_T My Spectrum App - My Spectrum App Feedback -
Sean with customer service is the manNot sure how to contact anyone in management but I just had to order service and make changes to pr…Closed LittleDebbie 27 views 1 comment 1 point Most recent by Edward_T Employee Kudos from Customers -
consistent latency spikesHi there, Recently I've been having constant terrible latency spikes to the point where games … -
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IMAP email suddenly failed to sign inYesterday, out of the blue, one of my IMAP email addresses started to require me to re-enter my cre… -
43062 - High-split / Symmetrical implementation estimate?Just trying to get an idea of when we can expect network upgrades here in 43062. -
When will high-split/symmetrical speeds be available in Statesville, NC? 28677/28625Before the spreadsheet was purged from the network evolution post last month, I believe I recall se… -
Available networksI am thinking about subscribing to Spectrum TV streaming. The website states it comes with 85+ chan…Answered ✓ Closed ERNIEV 55 views 2 comments 0 points Most recent by ERNIEV Channels and Programming -
Yorba Linda 92887 symmetrical speed availability?Hi, is there any plan to roll out symmetrical speeds in Yorba Linda, California in 2026? Thank you! -
53095 symmetrical go live still April 2026?High split was completed in 2025. I was originally told ultra accounts would switch or could ask to… -
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Fox One App on Xumo BoxWhere can I find the Fox One App on the Xumo Box (provided by Spectrum). -
High Split: Johnson City, TN 37604Any updates on upgrades in/near Johnson City, TN 37604. Thank you.Answered ✓ Closed FeelGoodInc231 63 views 1 comment 0 points Most recent by Jilliana_M Network Evolution -
can't send emailsI'm getting an error saying that the server is rejecting the sender "the email address yo… -
Syracuse New YorkWhen is Syracuse, New York (13208) getting the high-split upgrade?Answered ✓ Closed josephistired 94 views 1 comment 0 points Most recent by William_M Network Evolution -
Answered Closed nmteves 41 views 1 comment 0 points Most recent by Jilliana_M Channels and Programming -
when is high split symmetrical internet coming to new york citywhen is symetrical internet and multi gig coming to new york city nyc manhattan washington heights -
Where can I find the Tennis Channel App?My television channel package includes the Tennis Channel. I keep getting Spectrum emails that stat… -
High Split in Rancho Cucamonga, CA 91737Any updates for this area? Thanks
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