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Discussion List
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What is my spectrum setup?I have it as SpectrumSetup - F1; however, that is not an option when I try to log in on the TV. Pl… -
DisconnectI would to disconnect my internet service because I have moved. I was wondering if I could transfer… -
Trying To Get Letterboxing For Everything With New Cable Box And SoftwareOn July 15th a technician came to our house to fix a problem with the cable box and DVR, and he was…Answered Closed DarinRobbins 121 views 6 comments 0 points Most recent by HT_Greenfield TV Equipment -
Periodic Ping spikes (nearly for a year) - 10028I have ping spikes very randomly. It doesn't matter even if my internet is 100% idle at 2AM at nigh… -
My serviceI was trying to pull up NBC on my desktop but it says that I dont have this service. I thought I didAnswered Closed Stacey27 58 views 1 comment 0 points Most recent by Jaleesa_F Managing and Using your Spectrum Account -
DVR recordingIn the past I was able to schedule recordings from the Spectrum TV app on my phone to my physical D… -
Symmetrical SpeedsAre there any updates when Symmetrical Speeds will be available in Columbus Ohio 43207 Are? Thanks -
DHCP Service with Router Model SBE1V1KI am using the Spectrum Issued WIfi7 router model SBE1V1K. I have DHCP enabled, and all devices on… -
Help with Intermittent ServiceHi all! I've been having severe latency and packet loss for a month or so now. I've had two techs c… -
My father passed away and Spectrum refuses to disconnect the service.My father passed away and I have called 3 times to have services disconnected. They refuse to disco…Answered ✓ Closed Apruiett34 49 views 1 comment 0 points Most recent by Edward_T Managing and Using your Spectrum Account -
I want to log on to see my accountHow do I get this - I don't do apps.Answered Closed FrancesScotland32 458 views 6 comments 0 points Most recent by Edward_T Managing and Using your Spectrum Account -
Spectrum PortalWhy don't you create a Spectrum portal similar to Prime? Have all of your apps in one place. You c…Answered Closed shawnfjohnson1 22 views 1 comment 0 points Most recent by Edward_T Spectrum TV App Feedback - Apple Devices and Apple TV -
Unable to send some emails.My emails to att.net addresses are being blocked. Error message refers to needing SPF or DKIM. What… -
Answered ✓ Closed robertj44 97 views 3 comments 0 points Most recent by sakstuff Managing and Using your Spectrum Account -
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billcould u look for promotional fees to reduce my monthly bill. I could get same service from ATT for …Answered Closed Ami 39 views 1 comment 0 points Most recent by Edward_T Managing and Using your Spectrum Account -
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High Split - Austin, TXHigh Split is now available in DFW, TX. Any plans or available schedule for Austin, TX and surround… -
Symmetrical SpeedsDoes anyone know if there are any plans or updates when Symmetrical Speeds will be available in Cor… -
Anyone else seeing stuttering in Cloud DVR recordings?This started recently. I end up just deleting the recording and watching the show on the FOX One a… -
One device won't load, says ICF 9000Most loaded, but the oldest one didn't. What does this mean? -
High Split/Symmetrical Speeds in 33613 ZIP CodeI am trying to confirm if symmetrical speeds are available in the 33613 ZIP code. I received inform… -
Why can't I interrupt a recording to watch the recording?I have xumo box with cloud dvr. When I record a sports event, I end program an hour late in case t… -
Answered Closed LydiaTipton1 132 views 1 comment 0 points Most recent by Renee_T Managing and Using your Spectrum Account -
Spectrum DVR (old style) records shows that I don't want to watchI have three shows set to record they are all on TLC. They are Match Me Abroad, 90 Day Fiancé: Hap… -
Password resetLost power and when it restored my wifi says wrong password -
Intermittent latency spikes/timeouts when routing through "int-1.cralidfs05m.netops.charter.com"For the last couple months I've been experiencing intermittent spikes and timeouts, usually only la… -
How to get spectrum off my smart phoneWhen the gentleman ,after setting up my internet service, asked me if i wanted it on my phone too,I…Answered ✓ Closed rmary841920 118 views 6 comments 0 points Most recent by HT_Greenfield Spectrum Mobile -
WHY does SPECTRUM charge SO MUCH MONEY ???????I would never recommend Spectrum to anyone. TOO COSTLY. No senior discount either.Answered Closed JanAlt 57 views 1 comment 1 point Most recent by Edward_T Managing and Using your Spectrum Account -
Answered Closed richardbjerkaas 32 views 2 comments 0 points Most recent by Edward_T Managing and Using your Spectrum Account
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