**NEW** Advanced Search Options
We recently added advanced search options to make it easier to locate posts on the community.
More information can be found at Advanced Search Options
Welcome to the Community!
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question. Check out our Community Instructions for other FAQ's.
Welcome to the Spectrum Community
Customer community to exchange ideas, ask questions and create valuable, relevant content for an improved experience with our services
Discussion List
-
How many solid lights should be on my modem?I have two questions: 1). How many solid lights should be lighted on my modem if it is operating co…Accepted Answer Closed Eliasjade 483 views 6 comments 0 points
Suggestion for VoiceZone in Mobile BrowserSince voicezone is not available in the MySpectrum App, I have to use the browser to access VoiceZ…Answered Closed criptik 25 views 1 comment 0 points
new home gaming setupI just got a new setup for the house, but im not sure ive got everything setup right because im not…Answered Closed mr_Ru 44 views 1 comment 0 points
Bad HopHave been experiencing this for a few months. It's a bad hop between spectrum and road runner causi…Answered Closed Micas 103 views 6 comments 0 points
What is the Best Streaming Stick that Works with the Spectrum TV App?Guys, Asking for a customer. Below is his situation: My older brother can no longer use the spectru…Answered Closed Satch 301 views 1 comment 0 points
Why can’t I login to my account from overseas?I’m outside of the US and cannot login to the app nor access the webpage.Answered Closed Kobi 56 views 1 comment 1 point
Please allow static IPv6 for all spectrum users.I know residential users do not get a static IPv4 address since they are in short supply. But for I…Answered Closed HomeAdmin 59 views 1 comment 0 points
Why Won't the Spectrum TV App Work Any Longer?Up until 5/13, this app worked perfectly on my Android phone. When I opened the app on 5/13, nothin…Accepted Answer Closed ClaudiaC 179 views 3 comments 0 points
Which cable boxes have RF capabilities on the remoteIs there a cable box that comes with an RF capable remote. I just got a Spectrum 201-t and it appea…Answered Closed Bensmith 96 views 4 comments 0 points
Arris Closed Caption BlurryI recently switched from the Spectrum101 tv box, which was malfunctioning, to the Arris tv box. The…Accepted Answer Closed herman 42 views 6 comments 1 point
Is the CLIKR-5 UR5U-8780L-BHC remote control RF capable?I understand RF is not direct sight so you can use it if the DVR is enclosed. So wondering if the …Accepted Answer Closed Bensmith 50 views 1 comment 0 points
DVR not showing in app - SolvedHello, This problem has been ongoing for the better part of a year, but I've been too lazy to deal …Accepted Answer Closed TechNut79 128 views 10 comments 5 points
Is it possible to authenticate outgoing email from a home email server through rr.com?Hi. I'm attempting to set up an email server at home, however, due to the Spamhause ZEN PBL, I am u…Accepted Answer Closed MarkSiegel 55 views 3 comments 0 points
DVR questionHello, there is a local tv program that comes on once a week, but I am unable to record the series.…Accepted Answer Closed Jim2413 48 views 3 comments 0 points
Will the Spectrum app be available on Roku?Will the Spectrum app become available on Roku soon?Accepted Answer Closed Addyson1 501 views 1 comment 0 points
BBC America audio cutting outOk, I saw this was already brought up over a year ago on these boards, but the discussion has been …Answered Closed EA612 142 views 6 comments 0 points
Antenna TV Columbus, OHI have seen a post about this but it's been locked. My question: Is Antenna TV going to come back t…Answered Closed ErnestK73 93 views 4 comments 0 points
Best way to exchange modem without downtimeI'm having an intermittent issue with the E31N2V1 modem I have. It suddenly starts dropping packet…Accepted Answer Closed EddieA 53 views 2 comments 0 points
List of authorized routersI know that if you want to purchase your own modem you have to use one authorized by Spectrum but w…Accepted Answer Closed Bensmith 124 views 2 comments 0 points
ODN Guide Bugs That Remain on all Arris, Cisco/Technocolor, and Samsung BoxesHappy to report that the ODN platform is now a robust stable guide with about 90% accuracy. Sometim…
Spectrum Cable Box Audio SettingsWhen attempting to resolve an audio issue with my Spectrum 101 cable box, I noticed there are 3 pos…Accepted Answer Closed juryman 159 views 7 comments 0 points
Unable to pay bill onlineThis has been happening since you recently updated your web site. Phone support says to wait 24 hrs…Answered Closed TalkingHead 104 views 4 comments 0 points
Can't change WiFi name and passwordGot a new modem and router today. I was able to set it up and it's working. I wanted to change the …Answered Closed ixat90 109 views 7 comments 0 points
Portrait vs. Landscape - Not Working CorrectlyThe app seems setup to work differently on phones vs tablets, but it's not working correctly. On so…Answered Closed JimmyInTheROC 39 views 3 comments 0 points
Parental Control MobileI have 2 phone/lines currently on my account. Both are Android phones. Was wondering if there were…Answered Closed SuzanneT 31 views 1 comment 0 points
Answered Closed Ronniejames69 33 views 2 comments 0 points
Spectrum Smart TV and Cable Box Turn on ConfigurationGuys, New to the Smart TV technology, even though I have been around cable TV since 1985. Let's say…Answered Closed Satch 123 views 4 comments 0 points
Why would Spectrum provide a "World" DVR on it's network if you can't access it remotely?I must have been provided a "World" - no clock - DVR from Spectrum. Had I known that it …Answered Closed UpstateNYGuy 66 views 1 comment 0 points
Steps to Activate HBO Max on a Samsung Smart TV?Guys, With Spectrum, as long as you have HBO in your current subscription package, HBO Max is free …Answered Closed Satch 61 views 2 comments 2 points
