Welcome to the Community!
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question. Check out our Community Instructions for other FAQ's.
Welcome to the Spectrum Community
Customer peer support to exchange ideas, ask questions and create valuable, relevant content for an improved experience with our services
WPS Button not workingI just phoned support and they told me that the WPS doesn't work on the the SAGEMCOM SAC2V2S which …Answered Closed Barcelona19 265 views 3 comments 1 pointThank You SpectrumIn my billing statement this month: Due to the temporary COVID-related shutdown of sports in 2020…Answered Closed Jim2413 32 views 1 comment 2 pointsHow do you limit internet access by device using the SAC2V2S router?I've seen the instructions stating to open the app and open "services" and you should the…Accepted Answer Closed jcojco2000 62 views 2 comments 0 pointsMethod to bulk delete emails?I would like to bulk delete thousands of old email messages. I moved all my old messages to a separ…Answered Closed racrecco 73 views 4 comments 0 pointsESPN2 has error STAM-3802Sometimes when I want to watch ESPN2 I get Channel Unavailable STAM-3802. Some days and nights it w…Accepted Answer Closed froggs09 139 views 5 comments 1 pointSound quality. Any improvement coming?I use the app almost exclusively on Apple TV, but sound quality is not great. I know I could use th…Answered Closed ElPasoMike 34 views 3 comments 0 pointsIs Spectrum going to fix the Browser Flash player issue?I cannot watch tv on my computer anymore because Flash player is no longer supported! Is Spectrum g…Accepted Answer Closed Cougarxr7SC 82 views 5 comments 0 pointsWeather Channel Showing Auburn, NE Local Information instead of local?When viewing the Weather Channel through the Spectrum App, the Weather Channel recently started sho…Answered Closed bill730 61 views 7 comments 0 pointsRoku and Spectrum Contract SituationWe have invested in Roku's for all 5 of our TV's. What is going on between Roku and Spectrum? If Ro…Accepted Answer Closed barkingdog 589 views 3 comments 1 pointNBCSN channel has had decrease in qualityNot sure if anyone else is seeing this but it looks like NBCSN is having issues right now where it’…Answered Closed Andrew19 22 views 1 comment 0 pointsSpectrum recently moved me to DOCSIS 3.1 for my Upstream.I noticed a few days ago that the Upstream LED was now blue (Indicating DOCSIS 3.1) on my Arris SB8…Closed misterj 53 views 0 comments 0 pointsTV (cable box, main tv) sound better (fuller and slightly louder) when guide is onCurrently my overall sound is better when the guide is pulled up. When I close out of the guide, t…Answered Closed juandela 43 views 7 comments 0 pointsWas there an update to the Spectrum 100 receiver last night?Previously when you were in the guide and you moved to highlight the channel and pressed OK there w…Accepted Answer Closed tom92009 61 views 2 comments 0 pointsDiffering behavior of 2 Spectrum receiver modelsHello to this forum: After recent Spectrum repairs for my cable service, I temporarily have 2 Spect…Answered Closed paulm215 64 views 9 comments 0 pointsSpectrum App Buffers... I have spectrum InternetI have the Spectrum TV App for iOS and it plays fine when I use it on my iPad or iPhone without buf…Answered Closed vvarada 41 views 4 comments 1 pointInternet keeps dropping (1:23 every day). Techs have come, changed cables and modem. At my wits end!I have had Spectrum since moving into the complex where I live in late 2019. Over the last few mont…Accepted Answer Closed tanda0901 143 views 12 comments 0 pointsError message: Fell behind live window - what does it mean?What does this mean because I'm always receiving this message on my TV screen for channel 9 abc and…Answered Closed Viper1000 95 views 1 comment 0 pointsAnyone Receiving Fax Sound while on Voice Calls?2/8/2021 Folks, I live in zip code 30253 and since November 2020, our VOIP phone is intermittently …Accepted Answer Closed jc3po 185 views 30 comments 0 pointsDevice Caching?I had to replace my Arris cable modem and the store gave me an ET2251. I connected it FIRST to one…Accepted Answer Closed deckard 41 views 3 comments 0 points210 DVR sometimes records SD instead of HDThis happens usually on theCW. The guide will show the red dot indicating recording on the HD chann…Answered Closed tforkey 42 views 8 comments 0 pointsHow do I re-activate the USB port on the Askey RAC2V1K Wifi router?Attached a VOIP device (Magicjack) to the USB port on the router and it worked fine for several day…Accepted Answer Closed Hapeman 44 views 2 comments 0 pointsCan you change closed caption text size on the appI am using a Samsung Smart TV. I change the text size to small on my computer but it remains large…Answered Closed Leenc01 34 views 4 comments 0 points5G Nationwide CoverageOpen Signal and Verizon indicate there is no 5G in my town, Ventura, CA. Yet the Spectrum coverage …Answered Closed Steve300 22 views 2 comments 0 pointsHow to get Spectrum Mobile Visual Voicemail to workanyone know the secret to Visual Voicemail? I get message indicators when there are no messages, mi…Answered Closed Steve300 40 views 2 comments 0 pointsImprove Block Unwanted Callers and Block Anonymous Calls/Enhanced Block Anonymous Calls featuresHi Spectrum. When enabled, these features state that they will play “The party you are calling is n…Accepted Answer Closed CableBill 70 views 4 comments 1 pointAnyone getting this to work?Can’t get this to work on apple tv at all. Just a spinning ball. I signed back up again expecting a…Answered Closed Corenfanc 72 views 8 comments 0 pointsWhy is my caller ID now showing "Data Error"?Since a new phone modem was installed, my phone caller ID is showing "Data Error".Answered Closed debodun 31 views 10 comments 0 pointsSpectrum App keeps bufferingHi. As of lately the Spectrum App regarding live tv, on both my phone and tablet keep buffering. It…Answered Closed Thelma143 76 views 5 comments 0 pointsWhy does the app keep restarting and logging me outI have three separate spectrum accounts and the app keeps restarting and logging me into the accoun…Answered Closed trojanfan1207 15 views 1 comment 0 pointsWhere is S2 Episode 3 of Snowpiecer?I can find it on TNT (web). I can find it on YouTube, but I can't find it on the service that I pay…Answered Closed MrBlinky 21 views 4 comments 0 points