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Discussion List
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Why has there been so many area outages?We have had 3 outages in two weeks. I haven’t received any notifications about there being an outag… -
Checking email while abroadI've been trying to connect to the website to check my email while I'm out of the country… -
How to prevent loss of security cameras as our Spectrum drops every morning beteeen 5 and 8 am.We're losing our internet services every morning now for a couple of weeks. It's happenin… -
We have a steaming service through Spectrum. Should the streaming service work on all our TVs? If soAnswered michaelr35 59 views 2 comments 0 points Most recent by Edward_T Spectrum TV App Feedback - ROKU and Other devices -
Is there an update on the network evolution progress in Brillion, WI?Hello there, I am curious if there is any update on the deployment of high split (symmetrical inter… -
Can I can keep my current phone number when switching over to Spectrum phone?I am planning to get a Spectrum plan but want to keep my current phone number. Is that possible? -
New port Richey tech dalis fixed my internet problemBeen having problems losing speed switched equipment did not solve problem tech Dalis came took lon… -
Can no longer access my rr .com emailsWas able to retrieve my email until the 5th of May when I logged out. I have been trying all the s… -
Fantastic service!I just wanted to tell you that Lisa in Greensboro was super helpful when I called today. I was expe… -
Email access no longer availableHI - I had 2 email addresses associated with my Spectrum / Roadrunner. I am able to still access … -
my spectrum email accountmy spectrum email account user ID has been wiped all of my emails are gone -
Great Customer Service from Spectrum InternetI would like to thank Spectrum Internet and Spectrum's Customer Support Engineer Jaylon for th… -
Collect callsCan you check to see if I can get collect calls ? -
Internet ServiceTerrible support from Spectrum. My internet has been out for over 40 hours. Spectrum can not tell… -
I am not receiving any email at allI am not receiving any email at all -
track my phoneSomeone removed my phone without my consent and I would like to track the whereabouts of it. -
Whitmore Lake, MII’ve seen several spectrum trucks working day in/day out. I’ve seen network engineers at the local … -
Routing issues with Spectrum network resulting in significant packet loss. (Texas area)I know enough about networking to understand there is a problem here, but I do not fully know the l… -
Packet loss and inconsistent internet speedsHowdy! I've had a two tech visits recently and my issue have only gotten worse. ANY kind of h… -
Laptop Wi-Fi says Spectrum Setup-05Laptop Wi-Fi says Spectrum Setup-05 -
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Recording with XUMO DeviceI am new to the XUMO and am trying to find out how many programs can you have recording while watch… -
Ashieya is the GOAT (Customer Service Orlando)I spoke with Ashieya in Customer Service in Orlando today and she was hands down the absolute best …James_from_Orlando 31 views 1 comment 1 point Most recent by William_M Employee Kudos from Customers -
High Split Gilroy 95020Hi, The high-split upgrades have been completed for a while in Gilroy (95020). Is there a timeline … -
High Speed Split Columbus Ohio 43207Hello All, Are there any updates when High Speed Split will be available for Columbus Ohio 43207? … -
Lost access to Charter email with no warning and need it restoredI'm guessing my situation might be similar to huskergreg's that was posted yesterday. I h… -
High Split (Symmetrical) in Dayton, OH, 45402Good afternoon, I recently switched from AT&T Fiber 1000/1000 to Spectrum gig service, but my … -
High-Split symmetrical upgrade timeline request for BeloitHi, I am an existing customer in Beloit. My address lookup shows I am on the standard footprint, bu… -
HighSplit Question for Oviedo FL 32765Hello! When I called in, a rep mentioned that high split is being rolled out nearby and its possibl… -
Can't access emailsI have not been receiving emails since June 8 2026. What do I need to do?
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