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Discussion List
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Unable to pay bill onlineThis has been happening since you recently updated your web site. Phone support says to wait 24 hrs…Answered Closed TalkingHead 103 views 4 comments 0 points
Can't change WiFi name and passwordGot a new modem and router today. I was able to set it up and it's working. I wanted to change the …Answered Closed ixat90 103 views 7 comments 0 points
Portrait vs. Landscape - Not Working CorrectlyThe app seems setup to work differently on phones vs tablets, but it's not working correctly. On so…Answered Closed JimmyInTheROC 31 views 3 comments 0 points
Parental Control MobileI have 2 phone/lines currently on my account. Both are Android phones. Was wondering if there were…Answered Closed SuzanneT 31 views 1 comment 0 points
Answered Closed Ronniejames69 31 views 2 comments 0 points
Spectrum Smart TV and Cable Box Turn on ConfigurationGuys, New to the Smart TV technology, even though I have been around cable TV since 1985. Let's say…Answered Closed Satch 127 views 4 comments 0 points
Why would Spectrum provide a "World" DVR on it's network if you can't access it remotely?I must have been provided a "World" - no clock - DVR from Spectrum. Had I known that it …Answered Closed UpstateNYGuy 62 views 1 comment 0 points
Steps to Activate HBO Max on a Samsung Smart TV?Guys, With Spectrum, as long as you have HBO in your current subscription package, HBO Max is free …Answered Closed Satch 61 views 2 comments 2 points
Frequent Internet Issues - Logs providedHello, my internet keeps losing connection every 30 mins or so. I live in an apartment, I only have…Answered Closed texasglobe 51 views 2 comments 0 points
Cannot use on-Demand onlineI get an error code WGE-1001 when I try to open on demand shows on my windows laptop, at home. The …Answered Closed sivadtu 32 views 1 comment 0 points
Audio issue on DVR recorded programsI've been successfully recording CBS shows on my DVR but a few weeks ago the voices became so muted…Answered Closed Dglass4321 61 views 5 comments 0 points
Spectrum 101 Box No Audio Thru HDMI After RebootI have a Spectrum 101 box connected to my Home Theater AVR via HDMI. Everything has been working fi…Answered Closed juryman 41 views 3 comments 0 points
Cloud DVR Service Availability in Condo CommunityMy condo complex is located in Clearwater Florida and has a community contract with spectrum. I wan…Accepted Answer Closed SerenityBeachBum 71 views 2 comments 0 points
Lose connection to gaming serversI've been having trouble for the last several month connecting to or staying connected to several g…Answered Closed OfcHarper 31 views 1 comment 0 points
remote controlhow can i program remote to simultaneously control TV and box?Answered Closed fff25 31 views 1 comment 0 points
Program Info (Guide) Apple TV/RokuHow do you get current guide info of a program that you are not watching, without the channel getti…Answered Closed jkf 51 views 1 comment 0 points
Will the Spectrum App be available on LG TVs this year?Purchasing a new TV this year and would like to buy the LG 65 inch CX but the App is unavailable. …Accepted Answer Closed gpmike 151 views 3 comments 5 points
Has anyone been experiencing pixelating, sound distortions and freezing on Channel 12 lately?This has been a problem for the last 3 or 4 days. It is impossible to view anything beginning at a…Answered Closed 82_MerryMids 41 views 2 comments 0 points
Can't Log Into Account on WebsiteI was always able to log into my account on the website, now I can only log into my account on the …Accepted Answer Closed TazRon 174 views 3 comments 0 points
Why does the Spectrum App not show your Favorite channels when logging on?Users should not have to reset the default of displaying all channels when 99.9% of the time you ha…Answered Closed rs3 21 views 1 comment 0 points
Port Forwarding MissingI did have port forwarding turned on, but now I cannot access these settings anywhere. Not from the…Answered Closed randj0412 41 views 1 comment 0 points
Does the Spectrum TV app support surround sound/multi channel output to my AV receiver?I wish to use the Spectrum TV app on my Samsung Smart TV to output sound to my Denon AVR. Am I able…Accepted Answer Closed JeffLB 262 views 2 comments 0 points
Using Charter/Spectrum email outside of the USI know this has been ask before but I am looking for a little clarification on the accepted answer.…
New CATV Channels Coming Out SoonThere are some new stations being added to Spectrum CATV. Search in your guide for division availab…Closed Satch 103 views 2 comments 0 points
Apple Store, iTunes connectivity problemsHello-I've been experiencing connectivity problems with apple sites, peloton and Roblox since this …Answered Closed mjl2333 31 views 2 comments 0 points
No Ranging Response received - T3 on new modemI just replaced my modem with a Motorola MB7621. Prior to this, I had a Surfboard SB6121. I have …Answered Closed icantgrep 212 views 2 comments 0 points
Why does Spectrum Mobile not connect to internet?Recently put 2 phones on Spectrum Mobile, one with a purchased sim card purchase, the other a Spect…Answered Closed jnosmt 41 views 1 comment 0 points
How to troubleshoot livestreaming to Twitch.tvI occasionally livestream to Twitch.tv and have done so for over a year now without any major issue…Accepted Answer SunnyK 131 views 5 comments 6 points
Logging into Spectrum Email using old road runner email addressI haven't logged into my email account in probably around a year. I have it forwarded/connected to …
