Spectrum Community | Peer to Peer Support
The Spectrum Community is a public area for peer to peer support where customers and employees can exchange ideas, ask questions and create valuable, relevant content about our products and services.
Discussion List
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My email account is over quota and deleting the emails on the webmail server is painfully slow. ThMy email account is over quota. Is there any way to delete the emails instead of doing it page by …
League of Legends and potentialy other game ping spikeSo my problem started a couple of weeks ago, i would say July 2020, My ping in game use to be 75-82…Answered PacketJohn 101 views 2 comments 0 points
Can't set DVR on appI have a Samsung DVR box and It won't come up in the app. I have to go to the DVR if I want to rec…Starwood 32 views 0 comments 0 points
I need help to get a gateway modemI need help to get a gateway modem in order to access my full Spectrum TV app. I am encountering th…Answered zmantwo 31 views 1 comment 0 points
How do I program the RC122 remote for the Yamaha YAS-207 soundbar?When I used the auto function to program my RC122 remote with my Yamaha YAS-207 soundbar, it took a…
Cloud DVR 5 second snippet repeating endlesslyJust switched to spectrum and am amazed by how bad the cloud dvr is. The first issue I had was my …Accepted Answer Closed Sk3ptic 324 views 10 comments 2 points
Why do I keep getting these annoying notifications..."your TV supports a higher resolution?"Why do I keep getting these annoying notifications..."your TV supports a higher resolution?Answered freddy9820 185 views 13 comments 1 point
Why does Spectrum not have SEC Alternate Channel?Spectrum currently has THREE SEC channels in the lineup, all of which broadcast the same program.. …
I have E31T2V1 modem. Any reason to buy an aftermarket modem?My modem is E31T2V1 and I am using my own router, ASUS RT-AC86U and mesh with ASUS RT-AC68U. My ser…
Will these issues ever be fixed on Spectrum Roku App?Here are issues that I've had and have seen others post about for the past year. Are these issues t…Answered blackbutterfly 55 views 2 comments 0 points
Remote DVR ManagerThis discussion was created from comments split from: DVR Question, new to spectrum..
Help setting up multiple public IP addressesHope someone can help, Spectrum help desk couldn't. We have a business account and decided that we…elliotroth 31 views 1 comment 0 points
TV image is pixellating on some channels after outageTV was out last night for a few hours. When it was restored, I had to re-boot my DTA converter. Now…Accepted Answer debodun 32 views 1 comment 0 points
SSH question in home networkHello all; I'm working on a project. I purchased two raspberry pi's to tinker with for this proje…
Blocked domainsSince 08/20.2020, I have not received email notices from Facebook. I receive quite a few emails da…Answered jacsdad 61 views 3 comments 0 points
Why can't I send any email from my rr.com address with bcc recipients??This is driving me crazy. I can only bcc one person (and sometimes not even one!) and get the email…
Why is spectrum telling me they have to install fiber?I currently have 400mbps and when I call spectrum to ask for an upgrade to 1gbps I’m told that I ha…Accepted Answer J78209 73 views 3 comments 0 points
Moca AdaptersAfter seeing videos about how well moca adapters work, I installed three gocoax moca adapters in m…
Looking for other instructions?If there is something else you would like to see added to the Community Instructions, please leave …
Navigating the CommunityThese are a quick reference guidelines for navigation in the Community Discussions – Lists the mos…Closed James_M 11 views 0 comments 0 points
How to Post a QuestionIf you have a question to ask the Community, you need to be a registered member and logged in. Ste…Closed James_M 11 views 0 comments 0 points
Private MessagesIf we need to reach you directly for additional information or to investigate an issue, we will sen…Closed James_M 1 view 0 comments 0 points
Need help with a new upgrade to 400 Mbps Internet speed, but still only getting 120 Mbps.Hello everyone, I hope someone can advise me on how to get my speeds up on my internet. Today we up…Accepted Answer RobCom 161 views 22 comments 0 points
PlayStation Network - Cannot Connecthttps://community.spectrum.net/discussion/151153/cant-connect-to-playstation-network This doesn't …Answered slopez 145 views 2 comments 0 points
Spectrum Connection dropping multiple times a day.Switched to Spectrum when started full time telework. Speeds alone were the reason. Connection dro…Answered FrustratedP 51 views 4 comments 0 points
Problem with Arris DCX3510-M DVRCan someone please tell me what this means? (Image) There was an outage in my area earlier today. I…Accepted Answer OmarJT1982 51 views 2 comments 0 points
One specific channel constantly freezing and giving STLP-999 errorsSo on my Spectrum TV App on my Samsung smart TV, there is one channel - SNY - which I watch frequen…Accepted Answer gaelrond 696 views 1 comment 0 points
