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Discussion List
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I can't view my statementWhen I click on the link given I see this: link, I see this:Answered ✓ Closed deedleann824 155 views 3 comments 0 points Most recent by Mo_S Managing and Using your Spectrum Account
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Is there a way to check the remote battery condition through a TV display?I've had the original batteries in the remote (UR3-SR2) a little over 3 years and was curious how m…Answered ✓ Closed deedleann824 80 views 3 comments 0 points Most recent by deedleann824 TV Equipment
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My Spectrum App for Android Phone Not WorkingThe app used to work just fine but last month I was prompted to update it (via Google Play Store) a…Answered ✓ Closed Boatnmaniac 245 views 3 comments 0 points Most recent by Renee_T My Spectrum App - My Spectrum App Feedback
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Is This Email Legit About Spectrum Security Code Being Removed From Billing Statements?Hello Spectrum Community, Is the following email message legit regarding Spectrum Billing Statement…Answered ✓ Closed Satch 466 views 1 comment 0 points Most recent by James_M Managing and Using your Spectrum Account
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Audio laggingour audio has been lagging in live T.V. Shows since last week and we have tried to reset with no lu…Answered Closed Jptdb31 30 views 1 comment 0 points Most recent by Renee_T Spectrum TV App Feedback - Apple Devices and Apple TV
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How I got my Apple Time Capsule to work with the Spectrum modem in January of 2025The Time Capsule will not work correctly with the Spectrum modem that has one ethernet plug on the …
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Unknown deviceI have an unknown device on my wifi that I’m not familiar with, its host name is 23FYG24 and I can’…
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Return equipmentI need a return kit for my equipment
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Server rejection issues for email and websitesI’ve had multiple emails rejected in the last couple of months, and now I’m having trouble accessin…
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Changing password of old charter email accountI recently tried to change the password on my charter.net email account going back 15 to 20 years.…
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Spectrum connectivity issues: lag-16.dllstx976iw-bcr00.netops.charter.com.Hi there, I'm getting major lag spikes consistently whilst gaming over the past month. Spectrum use…
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Upgrade serious problems.Hello! Overnight, had a Spectrum service upgrade (Los Angeles/West Hollywood 90069 area). Now, ALL …
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Spectrum 15 channel selectionI need to get a list of the channels available for a spectrum 15 package.
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I lose connectivity every day between 0400 and 0630Since Nov 2024 and now, I lose connectivity every day between 0400 and 0630. When I check the webs…Answered ✓ Closed RocketRancher 100 views 4 comments 0 points Most recent by RocketRancher Connectivity
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Started Unicast Maintenance Ranging - No Response receivedWithin the last few weeks, we've started to have our service randomly drop out. 90% of the time it …
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Modem provisioning issue?Have the 600 ultra plan. Only getting 400. This is with direct connected testing to multiple sites …
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Answered ✓ Closed woodkare 1.4K views 1 comment 0 points Most recent by James_M Managing and Using your Spectrum Account
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Listing of TV stations and Nos.Need to obtain a current of listing of TV Stations and Channel Nos. of Orange County, Orlando, Fl.Answered ✓ Closed golfer2wo 144 views 1 comment 0 points Most recent by Jaleesa_F watch.spectrum.net
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Why, as a streaming customer, Can I not view ABC.COM and other networks?I am an Amazon Fire Stick user. Why does Spectrum DELIBERATELY BLOCK …Answered Closed Tracieann967 80 views 1 comment 0 points Most recent by Satch Channels and Programming
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Problems with emailI have been experiencing some issues within the last few weeks accessing my RoadRunner Email accoun…
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2nd boxWhy are some channels showing as unavailable on my second box but play just fine on the my main box?Answered ✓ Closed gab64 41 views 1 comment 0 points Most recent by Tyleen_Z Channels and Programming
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Why can't I change the day my mobile bill is due?I can't change the day my bill is due. I am on fixed income and was told that I can't change the da…
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Can't access my Road Runner email accountI know I have the correct password for my Road Runner email account (ending in new.rr.com) but cann…
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seasonal plus statusHello, Back in November i went into Seasonal plus status(the one with slow internet). Since then a…Answered ✓ Closed ralphr 127 views 6 comments 0 points Most recent by Jilliana_M Managing and Using your Spectrum Account
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menu doesn't work/can't get into recordingsHow to fix the option of menu and getting to recordings
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Spectrum is having issues with lag-25-10.orldfljo00w-bcr00.netops.charter.com/66.109.6.128.Spectrum is having issues with lag-25-10.orldfljo00w-bcr00.netops.charter.com/66.109.6.128. I'm get…
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