Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Welcome to the Spectrum Support Community
Join the conversation in our public space to share knowledge, ask questions and get answers
Discussion List
-
Legacy hawaii.rr.com rejects POP password that works in webmail — verified at protocol levelI have a legacy hawaii.rr.com address that stopped receiving mail in Outlook after a password reset… -
Symmetrical Troy, IL 62294Any progress on Troy, IL 62294 symmetrical roll out? I asked customer service about a year ago and … -
Communication between Spectrum landline answering machine and voicemailOver the weekend I disconnected my landline and answering machine. A call went to my Spectrum voic… -
High Split symmetrical upgrade in CA 92377?Was wondering, we had a network upgrade on August 30th in Rialto, CA 92377. We had an outage overn… -
High-split / symmetrical enablement status for Kalispell, MT 59901Following up on the official Network Evolution thread. Kalispell, MT was listed in the “estimated t… -
-
Intermittent Internet ConnectionMy internet keeps going in and out. I am in 90293, is there something going on? -
The Movie ChannelWas there a free trial this weekend for the 4 movie channels? They appeared on my lineup on Frida…Answered ✓ Closed GordonDupont24 81 views 3 comments 0 points Most recent by Kelly_M Channels and Programming -
My modem went offline overnight for 4 nightsWe woke up Thursday Friday Saturday and Monday mornings to find out that our modem was offline. I u… -
Email IssuesI am having problems downloading/opening email (using Thunderbird as my third-party email program),… -
Intermittent Internet / Possible Damage to Outside Cable DropMy Spectrum 500 Mbps internet has become extremely unstable. Speeds that used to be ~400 Mbps over … -
No connectivity to Apple MailI have been having problems for days in having emails updated on my apple mail account. When I try… -
14202 Update?Hello is 14202 redacted for security reasons in Buffalo on target for high split to be released by … -
I am having packet loss when connecting to certain serversAbout a week ago, Spectrum did a some kind of upgrade in the neighborhood (I did not purchase a new… -
Who else is getting a barrage of fake warnings:This was from: MySpectrum.net nwalker18@roadrunner.com SPECTRUM Last month, we informed you about … -
High Split Rollout for 14040Is there an ETA available for High Split in the 14040 zip code? I see linemen around all the time; … -
High Split progress in 27021 NCAny updates to this? -
Spectrum did a system update a couple nites agoSpectrum did a system update a couple nites ago & now the TV app won't list the recorded s…Answered Closed Mkf 48 views 1 comment 0 points Most recent by unknown Spectrum TV App Feedback - Android -
high split status checkany updates for the 53018 wi area yet? got a text about upgrades a few months ago but havent notice…Answered ✓ Closed RF_field_labs 134 views 2 comments 0 points Most recent by unknown Network Evolution -
Network Upgrades for 92131I received a notice saying that the upgrade work was completed a few days ago in my area. Internet … -
Employee Kudos: Joseph (Tampa Office) & Rico (Mobile Department) Saved a Business!!On Thursday, August 27, 2026, at approximately 2:00 PM, I spoke with a manager named Brianna. I req… -
Pixelation and Audio Dropouts in Spectrum CommercialsDuring commercial breaks, regardless of show or cable channel, whenever a Spectrum commercial comes… -
Can't access nycap.rr.com emailI cannot access my rr email. When I choose forgot password, it prompts me to get a verification cod… -
How to REMOVE YouTube???I do not want my kids on YouTube, but thanks to Spectrum all they have to do is go to the Youtube c… -
How do I reset the password for a legacy @twc.com account?My @twc email account started getting signup notifications for services I don't use, and my pa… -
Sportsnet LA audio glitchesSo many issues with Sportsnet LA in particular lately. Tonight it’s audio that sounds slower and oc…Answered Closed majorT 152 views 4 comments 0 points Most recent by ElizabethR Spectrum TV App Feedback - Apple Devices and Apple TV -
What can I do to fix blocky reception since the service upgrade in the Albany area of NY?Most of the time the picture is okay, but sometimes if there is a lot of motion like cars racing or… -
Old runner email stopped retrieving emails on outlookbeen using roadrunner email account since we started email. Wife share the email address on separat… -
Why did I manually have to reboot the Router and Cable Box after an upgrade outage?During the night, there was a scheduled upgrade. During that time, the router blinked red and the m… -
Should these lines be buried?The power company recently removed an old power line pole, but the Spectrum wires were connected to…Answered ✓ Closed spectrumquestion 77 views 2 comments 0 points Most recent by ERDOCDAN72 Connectivity
Categories
Popular Tags
- Internet 304
- Customer Service 184
- Troubleshooting 144
- Channels and Programming 117
- Spectrum Mobile 116
- Spectrum TV App Feedback 113
- My Spectrum App 101
- email 98
- Feedback 91
- Modem 81
- cDVR / Cloud DVR 78
- Outage 64
- Error Codes 62
- High Split 60
- Slow Speeds 52
- Roku 47
- Set Top Box 44
- Spectrum 44
- Xumo 41
- billing 34
- Network Evolution 32
- Kudos 29
- Employee Feedback 28
- Apple Watch 21
- Symmetrical 20