Spectrum Community
The community gives users the chance to find and share solutions about our products and services with other customers.
Discussion List
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Error AUP#Out-1390For the past week, every time I try to send an email, on one of my addresses, it get the error belo…
"starting at" v. "up to" ???hi all, first time here.... I'm looking at signing up for Spectrum Internet (only) but the page I'…Closed williemyers123 3 views 4 comments 0 points
What's your cable modem history like?Past and current leased cable modems for me: Former Nest: 1.32 years = Terayon TeraPro cable mo…
Can't host Friend. Can't Ping/Traceroute to his public wan ip.Wired connection. Router make: Technicolor Model: TC8715D I made an account here because thi…Closed trashpanda 6 views 8 comments 0 points
Spectrum TV website video randomly stops playing video in Microsoft Edge version 81.0.416.72Spectrum TV website video randomly stops playing video in Microsoft Edge version 81.0.416.72 (Image)Closed toolman1990 5 views 7 comments 0 points
No DOCSIS 3.1 blue light, terrible latency after "Resetting the cable modem due to docsDevResetNow"I replaced my modem that quit working with an Arris SB8200 I bought at Walmart and installed it las…Closed etc6849 15 views 3 comments 0 points
Fast DL speed, slow streaming abilityI'm having problems with internet speed, although the speed test shows a high (plus 200) DL speed. …Closed richard5 10 views 3 comments 0 points
Anyone Else Getting Static Noise?Every day from 3 to 4 pm my Spectrum phone has so much static I usually shout out my cell phone num…Closed old_texan 5 views 1 comment 0 points
Upgrade from ultra to gig worth it?Currently on Ultra and getting about 350-420 down and 15 up. Is it worth upgrading to gig and will …Closed royinla14 9 views 2 comments 0 points
High latency on PC and PS4Experiencing high latency issues for past 3 weeks. Downloads are anywhere from 200 to 300 hard wire…Closed kcmaster 8 views 5 comments 0 points
Does Spectrum still give out leased slow cable modems (with phone service) with Intel Puma?A couple days ago, this old leased six years old Arris TG1672G cable modem started getting slow and…
Rate Card shows 200 Mbps for $69.99 when I put my address in, but unable to get it?Is it normal to see standard internet plans on the rate card and then be told by customer service t…Accepted Answer Closed etc6849 5 views 4 comments 0 points
Netgear C3000 - Not exceeding 50 MBPSTeam, I have been using Netgear C3000 model router/modem combo for my internet. I was recently got…Accepted Answer Closed kebi81 7 views 2 comments 0 points
legacy time warner customer still stuck at 100 mbsI am a legacy time warner customer and have not seen any notification of an upgrade to 200 mbs As…Accepted Answer Closed bbernieb 21 views 5 comments 0 points
High ping/latency spikes through spectrum network (tge0-0-16.ausgtxlg01h.texas.rr.com )High ping/latency spikes through spectrum network since Sunday. See attached trace route. I just …
Porting your phone numberI want to share my experience going from AT&T to Spectrum Mobile. Just so you know - I am compl…Closed Caseykit 10 views 1 comment 2 points
mg7550I have an MG7550 gateway that has 16 downstream and 4 upstream channels. A tech was just out to che…Closed jaylatus 4 views 4 comments 0 points
Roku Spectrum App Freezes when selecting "Favorites"I have a total of nine Roku devices from Streaming Sticks to an Ultra. While the following issue d…Closed Hedjhawg 7 views 1 comment 0 points
Using your own router with a leased cable modem free?I was told that if you use your own wifi router with Spectrum/TWC's leased cable modem (also has ca…Accepted Answer Closed ant 10 views 5 comments 0 points
Advertising EmalEvery day I receive as many as 5 or 6 advertising emajls in my main Roadrunner (Spectrum) and sub a…
No live news channels from ABC, CBS, etc.?Hello. Is it me or does Spectrum's cable TV not have live CBS News and ABC News like Fox News c…Accepted Answer Closed ant 10 views 6 comments 0 points
Netgear WAC124 New Spectrum modem connectionHello all, It seems spectrum is sending out new modems to a lot of people, the email I got from…Closed djplata 27 views 10 comments 0 points
TC8717T BatteryAnyone know the correct battery model number?Closed JeffZiegler 4 views 1 comment 0 points
Spectrum Roku app "issues"Since the last "upgrade", whenever I launch the Spectrum app it defaults to "All Cha…Closed dkillough 9 views 2 comments 0 points
Spectrum App for Roku Continues to be AwfulSeriously, it's just garbage. The buggy guide is slow to the point of being unusable. Problems with…Closed rbrumm 25 views 3 comments 0 points
Hue Bridge won't connect to RouterThis is a crapshoot but wondering if anyone else has trouble connecting their Hue Bridge to their r…Closed calfilmmaker 5 views 1 comment 0 points
SBG6580 wireless router issueI have seen a couple of posts about this but no solutions. I have a retail SBG6580 modem/router. Wh…Closed chamorga 8 views 6 comments 0 points
Slow Email?\Is it just me or is the email system from Time Warner, Spectrum, Charter, whatever name you want t…
How do I log into a TC8717TI have a TC8717T +modem and I've been using outside services to monitor my connectivity. Seems …
