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Discussion List
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Paperless BillingI’d selected paperless and autopay years ago and confirmed those selections are still in place, but…Answered ✓ Closed surferchick2 194 views 1 comment 0 points
Do ClikR-5 UR5U 8780L & 8790L RCs have CC buttons?It's annoying to go to cable TV boxes' ODN on screen menus to toggle CCs as shown in https://www.sp…Answered Closed AntDude 50 views 2 comments 0 points
Answered ✓ Closed JeffH12 145 views 4 comments 0 points
Internet speed great but trying to log into url destination drops packetsI have been using Spectrum from my mother's house for over a month to work from home. So 10 days ag…Answered ✓ Closed Anitabreak 63 views 1 comment 0 points
Why can't I connect my modem via coax when I have AT&T fiber?I have AT&T Fiber at my house. Bought a Spectrum internet package to use purely for WFH because…Answered Closed Fletcher 157 views 3 comments 0 points
Access to app settings crashes app on Roku.I have two ROKU express units that I use to receive Spectrum TV. Models 3710X and 3900X. For the …Answered Closed clavinc2 104 views 8 comments 0 points
Cannot configure Outlook to work with Spectrum while traveling" ...limited in the assistance we can offer when it comes to issues with third party mail clie…
Intermittent Connection / VPNThis discussion was created from comments split from: Have high ping no idea what to do?.
How can I block a spam email from a daily changing address?I get a daily spam email from a (fake) McAfee account with a daily changing address [email protected] I w…
Can't get Visual Voicemail to workEver since I got a Samsung A53 5G several months ago I've not been able to get the Samsung Voicemai…
My Spectrum App opens browser and nothing elseI'm having trouble logging into the My Spectrum app. I was able to log into it once when we first r…Answered Closed JE_S 176 views 3 comments 1 point
Guide narration on but no sound on tvWhen I turn guide narration on I have no sound from tv program, nor do I have sound from the guide …Answered Closed Mary12 93 views 4 comments 0 points
Does Spectrum issue local phonebooks?Spectrum doesn't issue local phonebooks do they? What do folks with Spectrum Voice landline do for …Answered ✓ Closed TheNeighborGuy 67 views 1 comment 0 points
Installing Wifi Profile on iPhone XR: Invalid ErrorI've tried to install the Spectrum WiFi profile a few times (over weeks) and keep receiving the sam…Answered ✓ Closed 2keysmatt 107 views 1 comment 0 points
Random DisconnectsI have had several tech visits this year for ransom disconnects and very low Upload Speed (needed f…Answered Closed ElPasoMike 273 views 2 comments 0 points
DVR with fastest channel switching?I used to have a Motorola ODN DVR. It switched channels fairly rapidly, and I was happy with it. I…Answered Closed theorist 94 views 5 comments 1 point
Why am I being forced to "upgrade" to a new modem? I have my own installed and it works just fine.I got this email this morning: Dear Customer, In order to ensure that you continue to receive …Answered ✓ Closed phloxtheflowery 1.4K views 5 comments 0 points
How to update firmware on Arris SB8200 modem?Just had a chat with a Spectrum support agent who told me they won't push a firmware update for 3rd…Answered Closed bcrudisill 1.1K views 4 comments 0 points
Have high ping no idea what to do?I had a problem with high ping under load on my internet and am at a loss here. Recently found that…Answered ✓ Closed Freek245 107 views 2 comments 0 points
Slow (almost non-existent) upload, especially at night, for the past month.For the past month my internet has been really struggling in the speed department. I'm not getting …Answered ✓ Closed jdmuno0903 71 views 1 comment 0 points
Experiencing extremely high ping and packet loss. Please help!After hours and hours of troubleshooting and trying every possible fix from various forums, I am st…Answered ✓ Closed Stout_likethebeer 335 views 1 comment 0 points
Why am I being contacted about 'Proactive Maintenance'?Spectrum keeps contacting me about some unknown issue they’re having with my equipment. I have thre…Answered Closed Ede_Lu 296 views 8 comments 0 points
Skip unsubscribed channels using channel buttons on the remoteWe have an older special needs gentleman living with us and I have a special remote setup for him t…Answered ✓ Closed DHavens234 170 views 2 comments 1 point
Having trouble getting emailFirst of all, I'm highly disappointed with the lack of support from a company we give so much of ou…
Continue watching box upon start upAfter turning off the TV for several hours, when I sign back in, there is a box in the center of th…Answered Closed Magicman52 127 views 4 comments 0 points
Roku app error code RBF-2512For last few weeks I'm repeatedly having issues with multiple Roku devices logging into spectrum. I…Answered Closed Dalession 157 views 3 comments 1 point
On Demand not workingMy on demans stopped working it comes up with error code and the channels lag when you try to switc…Answered Closed 123Dakota_123 98 views 6 comments 0 points
Hisense U8H TV with lip sync issues when using SpectrumHave a new Hisense 65U8H and I am having issues with the sound not matching peoples lips with Spect…Answered Closed sprill 648 views 19 comments 0 points
Ping Stability Issue due to Bad Server in Routing?I appear to be having ping stability issues due to a bad hop in the ISP networking. See Ping Plotte…Answered ✓ Closed InternetIssues 144 views 5 comments 0 points
DVR message lightI have a Cisco 9865HDC_2 DVR-HD, there is a random message light showing on the box. I can not figu…Answered Closed ankralj 266 views 5 comments 0 points
