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Join the conversation with customers and Spectrum employees to share knowledge, ask questions, and get answers
Discussion List
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What happened to old Spectrum email login? New one needs instructions/directions.I am getting around the new system by logging into Spectrum Webmail on Google. Well, that will prob… -
@charter.net user account access has stopped working but primary address works.I have had multiple "@charter.net" email addresses for family users for 15+ years. Someth… -
Spectrum cell service on a Verizon LTE ExtenderI have Verizon cell service in an area that has poor coverage. I was lucky to get one bar. I purc…
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Spectrum TV App PixelatedHappening on all Apple platforms, Apple TV, Iphone, Ipad. I have Spectrum Ultra 500 Mbps and ran sp…Closed dakota199600 49 views 1 comment 0 points Most recent by Tyleen_Z Spectrum TV App Feedback - ROKU & Other devices
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Spectrum wifi profileWhere can I download the spectrum wifi profile, it's no longer showing in the appAnswered ✓ Closed Sjackson 73 views 6 comments 0 points Most recent by Tyleen_Z My Spectrum App - My Spectrum App Feedback
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Spectrum TV APPI've tried logging into it and I keep getting code DLI-2333. I've changed my pw already. I can get …Answered ✓ Closed gatorchic24 307 views 1 comment 0 points Most recent by Jaleesa_F Spectrum TV App Feedback - Android
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What brands of smart plugs work with Spectrum Community apartment connection?Used to have smart plugs that worked, but recent change in apartment community sign in took them ou…
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sos only?hello! does anyone know how to remove the sos only? it’s been happening to me since last night. i’v…
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How do I keep the network alive between the WiFi router and a given IP address?My printer is brand new. What happened to my previous one? It went out the window. Why? Because eve…
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Home phone voicemail removalI requested for the voicemail of my home phone to be removed so I could receive my messages to my h…
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Spectrum blocking my business URLI am a Spectrum customer at two of my properties. I am also the owner of an e-commerce site, www.el…
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DVR options not showing on Roku Streaming stick 4kI have a roku streaming stick 4k. My recordings are not showing under my library and I do not have …Answered Closed Ash567 72 views 3 comments 0 points Most recent by Renee_T Spectrum TV for Roku Devices
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My spectrum 201 dvr does not show the title of the shows that have been recorded. It shows "Title UMy spectrum 201 dvr does not show the title of the shows that have been recorded. It shows "Ti…
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What Do Telemarketers/Robocallers Hear When Spectrum Call Guard is Activated?Guys, If a Telemarketer or Robocaller calls a Spectrum Voice number,and Call Guard is activated. wh…
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Is there pausing of live broadcasting on this Arris box ?My old box broke . Turned it in and they gave me this Arris box . Now pause/start button doesn't wo…
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Why is the audio and video not in sync ?The audio and video are not in sync with each other ?
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FCC non-duplication ruleI recorded “late night with Stephen Colbert” and tried to watch it this morning. Only got about two…Answered Closed Mazel 54 views 2 comments 0 points Most recent by Mazel Spectrum TV App Feedback - Apple Devices & Apple TV
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Recordings on the Spectrum TV App not deleting in My LibraryI have 3 SAMSUNG TVs and I am using the Spectrum TV app with Cloud DVR. For the past couple of week…
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DGE-1001, but only on Spectrum WifiHi, Ever since the latest update (September 19th) the Spectrum TV app will not fully load and throw…Answered ✓ Closed Echambliss 109 views 2 comments 0 points Most recent by Echambliss Spectrum TV App Feedback - Android
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Intermittent OutageFor days again, and this hasn't happened since the last time you sent me a replacement modem, I am …
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Spectrum Voice outgoing name on my digital phoneHow do I change the name on my caller ID when I'm using my Spectrum Voice to call someone? It has t… -
Black lines: mostly on appsI now have black lines on both tv's (one Sony, one Samsung), mostly on the apps (Netflix, Apple, HB…
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Gone alreadyThe new improved email worked really well for about 1 day. Now it's gone. Now all I get is the ol…
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After 2hr outage, packet loss and upload speeds are 1/2 what they used to beHi. 3 nights ago there was a 2hr outage that prompted Spectrum to send a text message indicating t…
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Are there any good remotes to work with the Spectrum DVRs?We're new to Spectrum's DVRs. We were Spectrum customers previously but back then we used TiVo's (…
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Calls from Microsoft Teams to Spectrum home digital phone GOES to VM; does not ring - can't answerHi - when I use my Microsoft Teams (work computer) to call our Spectrum digital phone at home, the …Answered ✓ Closed billsfan1234 44 views 2 comments 0 points Most recent by billsfan1234 Digital Phone
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Cable Box updating Firmware almost daily, why?Almost everyday our box is updating Firmware and I don't know why. The worst part is, it does it as…
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IFE-1003 errorI am new to Spectrum and cannot get the Spectrum TV app to work on my iPhone13: always getting the …Answered Closed RoyG237 146 views 5 comments 0 points Most recent by Tyleen_Z Spectrum TV App Feedback - Apple Devices & Apple TV
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How do you stop spam with no sender?I have been getting many spam emails without a sender in the from field. These can not be blocked. …
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Logging into MySpectrumWifi hotspotsI've been trying for some time to use MySpectrumWifi hotspots without success. I recently found on…
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