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Discussion List
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Paperless BillingI’d selected paperless and autopay years ago and confirmed those selections are still in place, but…Answered ✓ Closed surferchick2 194 views 1 comment 0 pointsDo ClikR-5 UR5U 8780L & 8790L RCs have CC buttons?It's annoying to go to cable TV boxes' ODN on screen menus to toggle CCs as shown in https://www.sp…Answered Closed AntDude 50 views 2 comments 0 pointsAnswered ✓ Closed JeffH12 145 views 4 comments 0 pointsInternet speed great but trying to log into url destination drops packetsI have been using Spectrum from my mother's house for over a month to work from home. So 10 days ag…Answered ✓ Closed Anitabreak 63 views 1 comment 0 pointsWhy can't I connect my modem via coax when I have AT&T fiber?I have AT&T Fiber at my house. Bought a Spectrum internet package to use purely for WFH because…Answered Closed Fletcher 157 views 3 comments 0 pointsAccess to app settings crashes app on Roku.I have two ROKU express units that I use to receive Spectrum TV. Models 3710X and 3900X. For the …Answered Closed clavinc2 104 views 8 comments 0 pointsCannot configure Outlook to work with Spectrum while traveling" ...limited in the assistance we can offer when it comes to issues with third party mail clie…Intermittent Connection / VPNThis discussion was created from comments split from: Have high ping no idea what to do?.How can I block a spam email from a daily changing address?I get a daily spam email from a (fake) McAfee account with a daily changing address [email protected] I w…Can't get Visual Voicemail to workEver since I got a Samsung A53 5G several months ago I've not been able to get the Samsung Voicemai…My Spectrum App opens browser and nothing elseI'm having trouble logging into the My Spectrum app. I was able to log into it once when we first r…Answered Closed JE_S 176 views 3 comments 1 pointGuide narration on but no sound on tvWhen I turn guide narration on I have no sound from tv program, nor do I have sound from the guide …Answered Closed Mary12 93 views 4 comments 0 pointsDoes Spectrum issue local phonebooks?Spectrum doesn't issue local phonebooks do they? What do folks with Spectrum Voice landline do for …Answered ✓ Closed TheNeighborGuy 67 views 1 comment 0 pointsInstalling Wifi Profile on iPhone XR: Invalid ErrorI've tried to install the Spectrum WiFi profile a few times (over weeks) and keep receiving the sam…Answered ✓ Closed 2keysmatt 107 views 1 comment 0 pointsRandom DisconnectsI have had several tech visits this year for ransom disconnects and very low Upload Speed (needed f…Answered Closed ElPasoMike 273 views 2 comments 0 pointsDVR with fastest channel switching?I used to have a Motorola ODN DVR. It switched channels fairly rapidly, and I was happy with it. I…Answered Closed theorist 94 views 5 comments 1 pointWhy am I being forced to "upgrade" to a new modem? I have my own installed and it works just fine.I got this email this morning: Dear Customer, In order to ensure that you continue to receive …Answered ✓ Closed phloxtheflowery 1.4K views 5 comments 0 pointsHow to update firmware on Arris SB8200 modem?Just had a chat with a Spectrum support agent who told me they won't push a firmware update for 3rd…Answered Closed bcrudisill 1.1K views 4 comments 0 pointsHave high ping no idea what to do?I had a problem with high ping under load on my internet and am at a loss here. Recently found that…Answered ✓ Closed Freek245 107 views 2 comments 0 pointsSlow (almost non-existent) upload, especially at night, for the past month.For the past month my internet has been really struggling in the speed department. I'm not getting …Answered ✓ Closed jdmuno0903 71 views 1 comment 0 pointsExperiencing extremely high ping and packet loss. Please help!After hours and hours of troubleshooting and trying every possible fix from various forums, I am st…Answered ✓ Closed Stout_likethebeer 335 views 1 comment 0 pointsWhy am I being contacted about 'Proactive Maintenance'?Spectrum keeps contacting me about some unknown issue they’re having with my equipment. I have thre…Answered Closed Ede_Lu 296 views 8 comments 0 pointsSkip unsubscribed channels using channel buttons on the remoteWe have an older special needs gentleman living with us and I have a special remote setup for him t…Answered ✓ Closed DHavens234 170 views 2 comments 1 pointHaving trouble getting emailFirst of all, I'm highly disappointed with the lack of support from a company we give so much of ou…Continue watching box upon start upAfter turning off the TV for several hours, when I sign back in, there is a box in the center of th…Answered Closed Magicman52 127 views 4 comments 0 pointsRoku app error code RBF-2512For last few weeks I'm repeatedly having issues with multiple Roku devices logging into spectrum. I…Answered Closed Dalession 157 views 3 comments 1 pointOn Demand not workingMy on demans stopped working it comes up with error code and the channels lag when you try to switc…Answered Closed 123Dakota_123 98 views 6 comments 0 pointsHisense U8H TV with lip sync issues when using SpectrumHave a new Hisense 65U8H and I am having issues with the sound not matching peoples lips with Spect…Answered Closed sprill 648 views 19 comments 0 pointsPing Stability Issue due to Bad Server in Routing?I appear to be having ping stability issues due to a bad hop in the ISP networking. See Ping Plotte…Answered ✓ Closed InternetIssues 144 views 5 comments 0 pointsDVR message lightI have a Cisco 9865HDC_2 DVR-HD, there is a random message light showing on the box. I can not figu…Answered Closed ankralj 266 views 5 comments 0 points