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Discussion List
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Intermittent Disconnects, Modem Logs T3 Timeout, Signal Seems FineHello! About 3 weeks ago, I installed the Spectrum Gig internet plan upon moving to a new place. Si…Answered Closed HunterM267 50 views 1 comment 0 points
Email Sender Blocked: AUP#In-1300As I could not find any method to contact Spectrum eMail postmaster for fixing email delivery issue…Answered Closed nnhariharan 167 views 5 comments 0 points
Autorun Last AppThe Spectrum App does not support this, and it is a pain to open from the smart hub instead of your…Closed Fireman235 29 views 1 comment 0 points
Waypoint TV via RokuI have an Internet/TV/Phone account with Spectrum and use Roku devices on our TVs as well. Nearly e…Answered Closed BobC40 46 views 1 comment 0 points
Cannot send email using Outlook 2007For the last 10 years I have always used outlook 2007 for my mail with my charter email address. As…
pfsense doesn't acquire wan ipI have a pfsense box that I've setup and ready for wan/internet access. When I connect the wan inte…Answered Closed jasonalexanderlh 178 views 2 comments 0 points
What is the new Voice Recognition Feature?Guys, I called Spectrum for some account information, and was informed by the automated response sy…Answered ✓ Closed Satch 60 views 1 comment 5 points
Return EquipmentWe were sent an updated modem and router with directions for set up and returning the old device. S…Answered ✓ Closed Torre3 1.6K views 1 comment 0 points
Why did I get an email and SMS text notifcation from Spectrum?I received both text and email with my detailed account info including the last 4 digits of my acco…Answered ✓ Closed mangoman75 80 views 8 comments 5 points
How do I fix a packet loss issue - seems to be outside my hardwareI have been experiencing packet loss since about two weeks after my service started, and it returns…Answered Closed nevets315 53 views 2 comments 0 points
Unable to sign into Spectrum emailThis discussion was created from comments split from: How to set up a Spectrum email account.
Is this a real Spectrum email? - Keep Your Spectrum Internet CreditI use my Internet Hourly, we stream movies and i own a Twitch channel. and we play games over the n…Answered ✓ Closed SteveRock12 310 views 2 comments 5 points
Can't respond to Spectrum SurveyI had a service call here 3 days ago and I was sent an email to do a survey on it. I tried to resp…Answered Closed dresdenron 20 views 1 comment 0 points
Guide Temporarily Unavailable STBT-3101I’m constantly getting the STBT-3101 error code when I select the guide in my remote. Then tells me…Answered Closed Eric_Steph 565 views 4 comments 0 points
Roku Skip 10 seconds not working anymoreHi, Did the 6/6/2022 Spectrum update change the Roku remote forward button "skip 10 seconds…Answered ✓ Closed DG1456 45 views 3 comments 0 points
Error message 'Unfortunately, My Spectrum has stopped' ?Every since the update on 6/07 i cant use the my spectrum app anymore i have delete it redeloaded i…Answered ✓ Closed Kingmich 100 views 16 comments 0 points
DVR Error Code GDVR-1004I'm experiencing an issue with my Cloud DVR, I show that I have recordings available, however when …Answered Closed Southernson 410 views 3 comments 0 points
Router's Assigned DNS Not Responding ...The router's assigned DNS servers are not responding to any DNS requests. This is causing issues wi…Answered ✓ Closed MBurns83 80 views 1 comment 0 points
Emails blocked - AUP#Out-1110Hello, My account just got blocked as I was experimenting sending emails from my server using an in…
IP Address blocked going to SteamHi, Starting yesterday my IP address through the whole house is being blocked by Steam. If I use a …Answered Closed Benniewm78 74 views 2 comments 0 points
Ipad Spectrum Login Now giving IBF-2512 Code Won't Confirm LoginThis morning my Ipad logged into my Spectrum TV and after about one minute of streaming and then we…Answered ✓ Closed bb1913 214 views 5 comments 0 points
When to expect a Netgear Firmware update?Does anyone know the latest firmware Spectrum has released for the AC1900 WiFi Cable Modem Router (…Answered ✓ Closed Brocodd24 561 views 9 comments 5 points
Answered Closed Daisyk12_ 48 views 6 comments 0 points
Does Spectrum Block "3rd Party" DNS servers?Does Spectrum Block "3rd Party" DNS servers? I have handled 2 client accounts where by…Answered Closed mleidig 101 views 2 comments 0 points
Unable to access webmail - getting a error messageI am attempting to access webmail. When I do, I seem to be redirect to Atmail (not sure what that …
Is the cell phone network having issues in Central Florida? I have no cell service now.I have little to no cell phone service in my business area, where I had service before yesterday. …Answered Closed Tanya_Camelot 49 views 4 comments 0 points
What are the spam filter wildcard characters?One of my email address is being swamped with hundreds of spam/scam emails per week. The TO addres…Answered Closed Fungus 19 views 1 comment 0 points
