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Discussion List
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my accountHow do i retrieve my new account. -
Network upgradeI received notice that a network upgrade was taking place on March 18, 2026. Is this related to rol…Answered ✓ Closed arizonaguy 194 views 3 comments 0 points Most recent by Edward_T Network Evolution -
Check on 3 locationsHoping to get info on high split for 3 locations: 59714 59102 59106 Thanks! -
Bad IP address locationI have tried everything to get this fixed. Google thinks my IP is address is in the Netherlands. I … -
Logging into rr.com emailI am trying to enter information in outlook regarding my rr.com email address. I have forgotten th… -
Megan from Customer Solutions you are amazingOverspent Didn’t plan Not prepared For unintended events. Got behind Wound tight New expenses …Answered Closed Ranestorms_Poetry14 44 views 1 comment 0 points Most recent by William_M Employee Kudos from Customers -
High Split in Santa Clarita, CA 91390Any update? when should we expect the bump? -
I do not want the new emailI would like the old email format and I am not able to compose an email with the new format? -
Monticello, MN updatealso nearby Elk River, Big Lake, Otsego, Albertville, Buffalo areaAnswered ✓ Closed coderedted 112 views 3 comments 0 points Most recent by bguptill20 Network Evolution -
High-split El Paso, TexasWhen is high split coming to El Paso, TX 79912? -
High Split Status for Cleveland,TNIs there an estimated date that High Split will be available to customers in Cleveland, TN? I belie… -
What happened to the AutoPay discount?My bill is $5.00 higher, and when I investigated to see if the rate had increased, I discovered tha…Answered ✓ Closed lfede229 664 views 2 comments 0 points Most recent by unknown Managing and Using your Spectrum Account -
why did I recieve a new modem I have one I purchased a while backnew modem question -
Yasmn from Tampa Bay Area- Customer SolutionsI was determined to contact Spectrum to cancel my home internet but Yasmn along with her profession… -
Xumo keeps dropping connection to the routerI had a Xumo box installed since there were severe problems with Spectrums's cable DVR box. At… -
High-Split in Durham, NC (27705)Any timeline on High-Split Rollout in Durham NC? -
DVR Recordings Listing OrderI think that the listing order of my recorded shows seems backwards. It would make more sense for t… -
unable to view previous statementsWhat's the problem why I can't review my previous bill. It's very difficult to get i…Closed ilantule 50 views 1 comment 0 points Most recent by Renee_T Managing and Using your Spectrum Account -
Why did a movie I was watching suddenly change to another movie?I was watching this morning on FXM and about a half hour into it, it changed to another movie alrea…Answered Closed deedleann824 201 views 12 comments 0 points Most recent by deedleann824 Channels and Programming -
High-Split in Troutman, NC (28166)Any timeline on High-Split Rollout in Troutman NC?Answered ✓ Closed undercut7353 75 views 1 comment 1 point Most recent by William_M Network Evolution -
High Split on Oahu, HawaiiHello, Any ETA on when the High split will be activated? Before the latest update, we were slated… -
View my statementHow do I view my statement. I tried to get my phone statement over the phone. Is it possible to se… -
NBA League PassIt shows up on my account as being able to purchase now. We can get NBA League Pass using Spectrum…Answered ✓ Closed GordonDupont24 259 views 15 comments 0 points Most recent by HT_Greenfield Channels and Programming -
Priscilla was a Huge helpMy initial reason for contacting a customer service rep was to inquire about adding the flip phone … -
Where Can I Find My TWC Email Account?I am unable to determine how to log into my TWC email account. Where and how do I find access to my… -
Any update on the Pepperell, MA implementation of symmetrical service?Checking in regarding Pepperell, MA. Thank you in advance. -
Do I need to reboot after scheduled upgrade?Spectrum shut off my WiFi at 11pm last night for a scheduled upgrade. The timeline they emailed me … -
Outstanding RepresentativeSean, a phone rep from Ohio, was absolutely amazing! He was so charismatic and really tried to help… -
Melbourne FL 32904Is there any timeline for this area for high-split? -
IPv6: Is there anything to be gained?I don't use a Spectrum router. I had my own compatible Tp-Link Deco Mesh system prior to swit…
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