Spectrum Community | Peer to Peer Support
The Spectrum Community is a public area for peer to peer support where customers and employees can exchange ideas, ask questions and create valuable, relevant content about our products and services.
Preferences not saved between viewing sessionsHello - I was just wondering if it would be possible to update the App so that it 'remembers' my pr…Answered gaelrond 11 views 1 comment 0 pointsThoughts on Community Forum Home Page Design?Hey All, What do you think about the Community Forum Home Page design? I liked the original one th…Satch 31 views 4 comments 1 pointNew Construction- Spectrum Cannot Confirm AccessMy husband and I are in closing for a lot of land and we called Spectrum to ask them if they could …Answered KEB123 31 views 2 comments 0 pointsT3/T4 Timeouts during Typical Work HoursHello all, I've recently set up a Netgear CAX80 router/modem combo in my home. It's great when it w…MorrisD 91 views 16 comments 0 pointsHow Can I get assistance?I have a Spectrum modem rebooting numerous times a day. I have had 3 modem and 2 router replacemen…D_Mac2373 33 views 2 comments 0 pointsMega TV OrlandoJust wondering what ever happen to Mega TV?With the great Spanish lineup of the Latino package this…Answered D3UxTR0N_ 161 views 1 comment 0 pointsWhere is the stop button on the new DVR remotes?I recently got a new DVR box and I have a few complaints on it. First off, there is no time on the …Answered Tat2edBuckeye1369 71 views 2 comments 0 pointsWhy can’t I watch hbo on demand movies, no sound?I have hbo and showtime. Showtime on demand has sound but hbo on demand movies has no sound? What …Accepted Answer Renae 51 views 2 comments 0 pointsNot seeing 100 Mbs down on Standard TierI have activated a Spectrum approved Motorols MB7220 and am only seeing 20 Mbs down and 2 Mbs up. …Accepted Answer TomL 157 views 10 comments 0 pointsWhy am I getting a delay in email messages being delivered?I am encountering issues with websites attempting to send me an email message to confirm my identit…Answered Specew 71 views 4 comments 1 pointWhere's the BIF ?Spectrum Cloud DVR is not supplying the BIF files to the Roku device which prevents seeing images a…markinohio 11 views 0 comments 0 pointsMany more uncorrectables on one channel. What does it mean, if anything?After three tech visits and three modem changes, I am still getting lots of noise. I haven't had a…Answered dcon 31 views 1 comment 0 pointsSpectrum DVRHow do I get the Spectrum DVR to resume a recoded show where I left it if I go to another program, …Answered Tonygen1943 42 views 1 comment 0 pointsHow do I pause, rewind live TV in Spectrum app on brand new Samsung Smart TV?We bought a new Q60T QLED Samsung Smart TV with Smart Remote last week. How do I record in the on-…Answered JoelA 179 views 1 comment 0 pointsLinking with Mint.comHello, I was wondering if there is any resolution on linking to Mint. I was hoping to use it to tra…Accepted Answer Kris_z 11 views 1 comment 0 pointsCloud DVR is not recording the full showI am a brand new Spectrum customer and have now recorded several live sporting events. When I go to…Accepted Answer Steve_R 44 views 1 comment 0 pointsHow does one exclude standard definition channels from search results?How can you identify SD vs HD in results. The tuner seems to default to SD! Very frustrating. Do pe…Answered tblue82 21 views 1 comment 0 pointsUpgraded to 400 Mbps, Internet download speed on router is less than 120 MbpsMy internet was upgrade to 400 Mbps. While trouble shooting, if PC is directly connected to the mod…Answered PGh 95 views 10 comments 0 pointsStuttering, pixelation, sound problems on TV.I'm having massive stuttering, pixelation, sound problems on TV. This is my box: Cisco Explorer 87…Answered Gort 249 views 2 comments 0 pointsCannot access the web interfaceI am trying to access the web interface you can login to when you type in your IP address, but all …Answered yakeyouri 42 views 2 comments 0 pointsNo transfer from old TWC forums to Spectrum forumsI posted for some time on the old TWC forums (forums.timewarnercable.com), had possibly the longest…Answered glenvee 42 views 5 comments 1 pointZoom and Google Hangouts problems since Hitron E31N2V1 upgradeIn July Spectrum sent the Hitron E31N2V1 modem and Askey SAC2V1K router to me and said we had to st…Answered RyanN760 91 views 5 comments 0 pointsBest modem to get that does NOT have a Puma chip in itLooking for suggestions on what modem to buy (I currently have the 200MB download plan, but could c…Answered jmrados 41 views 1 comment 0 pointsReceiver and DVR QuestionIn Legacy TWC areas is Spectrum Guide equipment offered via self install kits or are the self-insta…Accepted Answer DV1717 175 views 7 comments 0 pointsOn Demand/Channel search no longer availableThe On Demand search function has become pretty much useless....With the new changes you can no lon…Accepted Answer douglas9 53 views 4 comments 0 points