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Discussion List
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Spectrum throttle internet speeds?Does Spectrum throttle internet speeds? I subscribe to 1gig Mb of internet speed. When I do a spee… -
spectrum app timing outWhy does the spectrum app time out several times a day on my Samsung smart TV? Is there any way to…Answered ✓ Closed motherterry 55 views 1 comment 0 points Most recent by Edward_T watch.spectrum.net -
view bill onlineHow do I view my new bill online without going to my old one?Closed 262runner 538 views 1 comment 0 points Most recent by Edward_T Managing and Using your Spectrum Account -
Third Party Support - BrokenOriginal Road Runner user @columbus.rr.com About three weeks ago, I wake up to find my e-mail no lo… -
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App doesn’t work even after reinstallingThe My Spectrum app goes to a blank page when it is trying to connect to id.spectrum.net. If I ente…Answered ✓ Closed Tomyager 54 views 1 comment 0 points Most recent by William_M My Spectrum App - My Spectrum App Feedback -
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Private Voip not workingI recently converted from an expensive Spectrum Business Internet account to a lower cost Spectrum … -
Call blocking.Is there a way to block a number, that spams me almost everyday? It's from capital recovery, my goo… -
what are all the different plans (Hulu,disney,ESPN,etc) that are now included with SpectrumCan you please email me what is now included in my account. I'm not sure what is now included with …Answered ✓ Closed Greta061916 103 views 1 comment 0 points Most recent by James_M Channels and Programming -
Spectrum Blocked Access to my Private Cloud ProviderHello, I have lost access to https://www.pcloud.com/ this is my private cloud storage service. I h… -
Is there a way to download a pdf of my bill without a cell phone?Since the security system has been upgraded, apparently Spectrum needs to verify my identity before…Answered ✓ Closed MarciaBayle 131 views 3 comments 0 points Most recent by Edward_T Managing and Using your Spectrum Account -
send signal to modem?can you send the setup signal to my modem -
Auto sign in not workinghello, on my new spectrum account auto sign in is not working. In the past I could automatically si…Answered ✓ Closed beinhorn2 90 views 1 comment 0 points Most recent by Renee_T Managing and Using your Spectrum Account -
I like to add mobile to my internet serviceI like to add mobile to my internet service -
Answered ✓ Closed mmrodriguez2 664 views 2 comments 0 points Most recent by Edward_T Spectrum TV App Feedback - ROKU and Other devices -
Excellent customer serviceMy wife and I visited our local Spectrum office in Cleveland, TN. to have her cell phone service t… -
Netgear CM3000 – Firmware v6.01.03 Causing Constant DisconnectsHi all, I’m on Spectrum’s 1 Gbps plan and use my own Netgear CM3000 modem. It recently updated to f… -
Netgear RS700S router ipv6 enable with Spectrum?Router has it disabled by default and have no idea what option to choose for enabling it? Picture a… -
Passwords need to be changedI want to change passwords for Disney, HBO MAX, Paramont+, and Peacock and I can't find out where t…Answered ✓ Closed jeffrey_coulson 55 views 1 comment 0 points Most recent by James_L Spectrum TV App Feedback - ROKU and Other devices -
Can you unblock my OneBlood verification code request?I am a OneBlood donor. When I try to check into my portal I am unable to get a verification code. … -
I have low (250) upload on my symmetrical 1000/1000 service?I have changed modems 3 times from ES2251 to EU2251 to EN2251 and still no improvement. What is th… -
Server errorWhen I go to my spam filters, it gives me this message: Server Error We were unable to fetch your … -
Question About Lifeline Eligibility: What Speed is Required for DiscountI’ve been approved for the Lifeline discount, but a representative informed me that there are certa… -
Great serviceI was just on the phone with Spectrum adjusting my elderly mother's cable package. We spoke with Tr… -
New Hub for EntertainmentIs HBO Max, Disney Plus, paramount plus, Peacock, ESPN etc included in the spectrum package I alrea…Answered ✓ Closed marymeinnert 49 views 1 comment 0 points Most recent by Edward_T Channels and Programming -
The Wi-Fi equipment isn’t connectingChat didn’t help. Video didn’t help. What’s next? Received the Wi-Fi equipment but it doesn’t work… -
what am I signed forplease tell me what i'm signed forAnswered ✓ Closed bobshea7747 58 views 1 comment 0 points Most recent by James_M Managing and Using your Spectrum Account -
Intermittency issue not resolvable by techniciansIntermittency issue not resolvable by technicians I've been dealing with an intermittency issue for…
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