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Discussion List
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My Spectrum App CompatibilityThe compatibility got changed to Android 10 and above, which I have, but I am unable to update the …Answered Closed WholeMilk2003 70 views 1 comment 0 points Most recent by HT_Greenfield My Spectrum App - My Spectrum App Feedback -
Update EmailI need to update my email address; It was done, but does not done and I cannot find a way to do tha…Closed Meva 260 views 1 comment 0 points Most recent by Mo_S Managing and Using your Spectrum Account -
STLP-4004 Code on Accessing NBC 4?Since last night, I've been trying to access NBC Channel 4 via cable modem. Message says that…Answered Closed Petty10 45 views 1 comment 0 points Most recent by William_M Channels and Programming -
Office contactHow do I contact our local Spectrum office?Closed nannysmith 103 views 1 comment 0 points Most recent by Mo_S Managing and Using your Spectrum Account -
Joshua in Jacksonville, NCHad to get on here and shout out Joshua in Jacksonville, NC. I was having a very strange internet p… -
Reference Code: STLP 4004Receiving this message on ABC, NBC, FOX channels: Reference Code: STLP 4004 -
Sim CardI received an email that my sim card was transferred to a new device -
OUTSTANDING AND PROFESSIONALRecently, Spectrum customer service was called to come out to my mother's house. A technician …Closed Robinsonfrom35208 29 views 1 comment 1 point Most recent by Tyleen_Z Employee Kudos from Customers -
How do I resolve inability to Log in for E-Mail when using Yahoo Currently with Old ATT addressThis is a reoccurring problem? Can Spectrum take control of my pc to solve as I am 84 and digit ch… -
High split status for Missoula, MT? (59808)Just curious if there has been any update on upgrades taking place in my area? I saw we were on the… -
Netgear CM3000 v6.01.03 firmware causing T3/T4 timeouts - request v6.01.04 pushI'm experiencing frequent service disconnections on my owned Netgear CM3000 modem since it was… -
my old emailhow can I access my old email.through webmail? -
High-split upgrade for 14225When will the high-split upgrade be available in Cheektowaga, NY for symmetric speeds? -
how do i check emailon my spectrum login page on the left side there is not email login -
High Split status for La Canada Flintridge 91011?Hello Any news on California 91011? -
Email picture attachmentWhen I attach a picture file from my computer to my email and then try to open it, it does not open… -
Internet OutagesThis past week Spectrum internet in my area seemed to have had random outages throughout the day (m… -
Answered ✓ Closed Darlene_123 108 views 1 comment 0 points Most recent by Mo_S Managing and Using your Spectrum Account -
Email IssueLooking for *****charter.net Email can neither read nor access for several days -
AutopayI recently received an email to pay my bill. But i have just signed up for autopay a few days later…Closed Z940545 201 views 6 comments 0 points Most recent by Edward_T Managing and Using your Spectrum Account -
How to remove duplicate "Favorites" entries when using FireStick 4K MAXWhen I create a "Favorites" Guide list I get duplicate SD and HD entries. The system will…Closed grahamascott 48 views 2 comments 0 points Most recent by Edward_T Spectrum TV App Feedback - ROKU and Other devices -
High split in 78758 Austin, TX?hi!! I was wondering when we can expect high split in 78758? I believe it already started across au… -
High Split Astoria, OR 97103Hello. Any update on when High Split will go live in the Astoria, OR 97103 area? TIA. -
I received this email yesterday, Did Spectrum send this to me ?Spectrum DeariSpectrumiPrimaryiUser , YouriWeb-EmailiAccount ("********@nc.rr.com" )… -
removeI want to be able to remove spectrum tv without going into a store or making a call, just by doing …Answered ✓ Closed neatpete 74 views 1 comment 0 points Most recent by Katrina_L Managing and Using your Spectrum Account -
High Split Status in 99362Just wondering the status of or if upgrades are scheduled for Walla Walla WA -
Jessica in Tampa bay - customer solutionsI had the pleasure of speaking with Jessica in Tampa Bay to review my 90 year-old parents bill. She…Closed Thecomish123 13 views 1 comment 0 points Most recent by Edward_T Employee Kudos from Customers -
Thank you to a patient employee, Customer Solutions Dept in Charlotte, NC....I want to take a moment to spotlight an outstanding employee who went above and beyond to keep me a… -
MySpectrumHow do I find where I log in to my "MySpectrum.com" account?Answered Closed wulff 200 views 1 comment 0 points Most recent by Tyleen_Z Managing and Using your Spectrum Account -
What happened to my roadrunner account?Seems Spectrum just closed my email account down with no notification at all today. I use MS Outloo…
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