Welcome to the Spectrum Support Community
Join the conversation in our public space to share knowledge, ask questions and get answers
Discussion List
-
Network Upgrades for 92131I received a notice saying that the upgrade work was completed a few days ago in my area. Internet … -
Employee Kudos: Joseph (Tampa Office) & Rico (Mobile Department) Saved a Business!!On Thursday, August 27, 2026, at approximately 2:00 PM, I spoke with a manager named Brianna. I req…
-
Pixelation and Audio Dropouts in Spectrum CommercialsDuring commercial breaks, regardless of show or cable channel, whenever a Spectrum commercial comes…
-
Can't access nycap.rr.com emailI cannot access my rr email. When I choose forgot password, it prompts me to get a verification cod…
-
How to REMOVE YouTube???I do not want my kids on YouTube, but thanks to Spectrum all they have to do is go to the Youtube c…
-
How do I reset the password for a legacy @twc.com account?My @twc email account started getting signup notifications for services I don't use, and my pa…
-
Sportsnet LA audio glitchesSo many issues with Sportsnet LA in particular lately. Tonight it’s audio that sounds slower and oc…Answered Closed majorT 175 views 4 comments 0 points Most recent by ElizabethR Spectrum TV App Feedback - Apple Devices and Apple TV
-
What can I do to fix blocky reception since the service upgrade in the Albany area of NY?Most of the time the picture is okay, but sometimes if there is a lot of motion like cars racing or… -
Old runner email stopped retrieving emails on outlookbeen using roadrunner email account since we started email. Wife share the email address on separat…
-
Why did I manually have to reboot the Router and Cable Box after an upgrade outage?During the night, there was a scheduled upgrade. During that time, the router blinked red and the m…
-
Should these lines be buried?The power company recently removed an old power line pole, but the Spectrum wires were connected to…Answered ✓ Closed spectrumquestion 80 views 2 comments 0 points Most recent by ERDOCDAN72 Connectivity
-
Print Phonebook Available?Hello, I am a Spectrum Voice subscriber and I'm wondering if I can have a print phonebook sen…
-
Professionalism AND Personable!Dantavia in South Carolina and Anthony in Florida were both extremely professional while being very…
-
Errors in the Program Guide (missing episodes number, etc)I keep encountering errors in the Program Guide in the Spectrum app. These involve programs with no…
-
Recognition To MorganI would like to thank the rep I spoke with this morning to fix my e-mail log in due to the Spectrum…
-
can't access email when travelingI've had to travel a lot lately to help my aging parents. When I try to access my spectrum ema…
-
How to send and receive emails when it has been workingemail not working on computer but come through fine on mobile phone
-
Internet really slow/High Latency/ Packet lossMy area got a network upgrade on 8/12 zipcode 90640 Montebello. After the upgrade the internet beca…
-
Brand new modem goes off line each nightI called to get a lower price and they gave me "faster internet," and a new modem and rou…
-
Zambria from FLoridaThe BEST customer service agent ever! We tried chat with no luck. Agent actually disconnected us …
-
Kudos to someone from WashingtonDarn my bad memory, but a sweet lady from Washington helped me solve an issue with picking up my ne…
-
I only get email from Spectrum. I dont get my regular emails from othersWhen I was working with my email account about a month ago I clicked on 'default' sometim…
-
I am having a lot of trouble sending emailsThis is the message I get when trying to send it: Sending of the message failed. An error occu…
-
Kudos for Lecole – Outstanding Customer ServiceI want to recognize Lecole from your Florida team for her outstanding customer service. She goes ab…
-
Why Is Spectrum Internet Connectivity Not Working Properly?Hello. I am very distraught with my North Hollywood internet connection lately. I work on my comput…
-
-
Future recordingsI see multiple people have asked and no one has been given an answer to the question, how do you re…Answered Closed 6028181046 48 views 1 comment 0 points Most recent by William_M Channels and Programming
-
Wrong IP address locationI live in colorado and recently my ip address would show up as the correct town in Colorado. About …
-
Upgrades Done to my Area (90017)Hi, got a notification that a network upgrade is now complete. I wonder how soon it would take befo…Answered ✓ Closed demilockee 162 views 2 comments 0 points Most recent by demilockee Network Evolution
-
KUDO’s to Cynthia!!!My husband, 2 year old red headed daughter and i went in yesterday 8/19/26 around 1pm and Cynthia w…Closed MorganDavis 44 views 1 comment 0 points Most recent by Katrina_L Employee Kudos from Customers
Categories
Popular Tags
- Internet 311
- Customer Service 192
- Troubleshooting 146
- Channels and Programming 117
- Spectrum Mobile 116
- Spectrum TV App Feedback 113
- email 101
- My Spectrum App 101
- Feedback 94
- Modem 82
- cDVR / Cloud DVR 79
- Outage 66
- Error Codes 62
- High Split 60
- Slow Speeds 53
- Roku 47
- Spectrum 44
- Set Top Box 44
- Xumo 41
- Network Evolution 35
- billing 35
- Kudos 34
- Employee Feedback 29
- Apple Watch 21
- Symmetrical 20