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Discussion List
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Hi-split/symmetrical speeds (Central Florida)As a resident of Davenport, Florida, I am eager to inquire about the ongoing efforts to implement h…Answered ✓ Closed Musicfanatic815 185 views 1 comment 0 points Most recent by Jilliana_M Connectivity
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Emergency Messages (EBS)This is what appears on my STB every time an emergency message is broadcast. No sound no words just…
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Blocking Spam EmailsUsing's Road Runner (Spectrum) Webmail on a MacBook Pro. When I block unwanted email on Apple's Mai…
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Another Cloud DVR issue with RokuRecently, the Cloud DVR issues are starting to happen again at least on the Spectrum app for Roku. …Closed jWS9518 614 views 30 comments 0 points Most recent by jWS9518 Spectrum TV App Feedback - ROKU and Other devices
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Any updates on "free" Peacock?My Peacock subscription ends Friday. Wondering when it will be included on Spectrum on some plans.
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Webmail works, all other ways in stopped at 8:20am yesterdaySupport #1 said "too bad, take it up with support of your software", wasn't interested at…
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When will the Lewisville, TX area get the symmetrical gig speeds?I was told it started East DFW and working West, but that was 1yr ago.
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Remote won’t fast forward through some recordingsWe’ve noticed that every so often we can’t use our remote to fast forward through random DVR record…
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stop it from shutting downhow can i stop it from shutting down overnight
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I hooked up my new xumo yesterday. Worked great last nightI hooked up my new xumo yesterday. Worked great last night however this AM. the unit it turns on t…Answered Closed PJTPLAZA 191 views 3 comments 0 points Most recent by Satch Spectrum TV App Feedback - XUMO
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Has anything ever been done to fix the sound sync issue when using the Roku app on demand?Still having sync issue when using on demand with a Roku TV.Answered Closed FrederickB 28 views 1 comment 0 points Most recent by catchtwentytwo watch.spectrum.net
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Answered ✓ Closed Gaudet 88 views 1 comment 0 points Most recent by Renee_T Individual TV Network Apps
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Xumo re-entering password to networkwith the new xumo box is there a way to set my internet password up for the network so I don't have…Answered ✓ Closed steve444 71 views 1 comment 0 points Most recent by Jilliana_M Spectrum TV App Feedback - XUMO
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Answered ✓ Closed Usale 138 views 1 comment 0 points Most recent by Jilliana_M Individual TV Network Apps
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Only Wifi disconnects from router. Tablet/ desktop/ mobile phone/work laptops everythingIn my new building I have Spectrum TV and internet service that comes free with the coop statement.…
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MeTV Toons in Tampa/St Pete marketAny updates as to if/when spectrum will carry MeTV Toons in the Tampa area as they already have it …Answered ✓ Closed Trama911 54 views 1 comment 0 points Most recent by Lyn_T Channels and Programming
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I can't view my statementWhen I click on the link given I see this: link, I see this:Answered ✓ Closed deedleann824 170 views 3 comments 0 points Most recent by Mo_S Managing and Using your Spectrum Account
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Is there a way to check the remote battery condition through a TV display?I've had the original batteries in the remote (UR3-SR2) a little over 3 years and was curious how m…Answered ✓ Closed deedleann824 89 views 3 comments 0 points Most recent by deedleann824 TV Equipment
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My Spectrum App for Android Phone Not WorkingThe app used to work just fine but last month I was prompted to update it (via Google Play Store) a…Answered ✓ Closed Boatnmaniac 382 views 3 comments 0 points Most recent by Renee_T My Spectrum App - My Spectrum App Feedback
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Is This Email Legit About Spectrum Security Code Being Removed From Billing Statements?Hello Spectrum Community, Is the following email message legit regarding Spectrum Billing Statement…Answered ✓ Closed Satch 708 views 1 comment 0 points Most recent by James_M Managing and Using your Spectrum Account
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Audio laggingour audio has been lagging in live T.V. Shows since last week and we have tried to reset with no lu…Answered Closed Jptdb31 35 views 1 comment 0 points Most recent by Renee_T Spectrum TV App Feedback - Apple Devices and Apple TV
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How I got my Apple Time Capsule to work with the Spectrum modem in January of 2025The Time Capsule will not work correctly with the Spectrum modem that has one ethernet plug on the …
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Unknown deviceI have an unknown device on my wifi that I’m not familiar with, its host name is 23FYG24 and I can’…
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Return equipmentI need a return kit for my equipment
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Server rejection issues for email and websitesI’ve had multiple emails rejected in the last couple of months, and now I’m having trouble accessin…
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