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Discussion List
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Total cost for tv + internetI currently pay around $100 for Spectrum internet. I’m thinking of adding Spectrum TV which is $110…Answered Closed kneeblock 34 views 1 comment 0 points Most recent by Renee_T Spectrum TV App Feedback - XUMO -
Answered ✓ Closed LANKNEE 382 views 1 comment 0 points Most recent by Satch Individual TV Network Apps -
Custom DNS like Cloud9 cause Xumo problems?Looking to find out before factory reset. Why isn't Xumo box seeing wired connection direct into Wi… -
New Music Choice Channels and Name Changes on SpectrumHello! There are some new Music Choice channels and name changes to some of those channels For furt… -
how do you sign up for Disney+I'm having an issue activating my Disney+, Hulu, ESPN bundle, specifically Disney+. I get this erro…Answered Closed thermostat 377 views 8 comments 0 points Most recent by HT_Greenfield My Spectrum App - My Spectrum App Feedback -
Lowering The BillHas anyone had any success in lowering their bill? I won't lower my internet speed (which is neede…Closed DMor 207 views 2 comments 0 points Most recent by Edward_T Managing and Using your Spectrum Account -
Many missing incoming emails recentlyThis past week I've become aware that I am not getting emails from others that I know they sent, so… -
Netgear CM2500 – Firmware v6.01.02 Causing Constant DisconnectsThis is the same issue as the thread that was closed on August 27th. The firmware issue has not bee… -
I would like to see my statementsI would like to see my statementsAnswered ✓ Closed anthonyjaquinto 133 views 4 comments 0 points Most recent by Edward_T Managing and Using your Spectrum Account -
Email on phoneHow do I get my e-mail onto my mobile phone? -
Multiple Internet DisconnectionsWe are experiencing Multiple Internet Disconnections on a daily basis. We had a technician at our h… -
How to connect with my emailHow to connect to my email -
SMPT fails with Spectrum fibre optic but ok via routerWhen I try to send email on my Thunderbird app. if I am connected to Spectrums fibre optic wifi, th… -
When can I expect high split being active in 48750 areathey’ve been upgrading since late spring. I’ve been told it’s imminent. any news when that will be? -
CancelHBOWant to drop HBO…thanksAnswered Closed mhbh1974 28 views 2 comments 0 points Most recent by Jilliana_M Channels and Programming -
Is there an internet outage in Connecticut area?It seems I have lost internet following a thunderstorm, but the website states there are no outages… -
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How do I get my modem/router to stay on 5gMy internet keeps dropping 5g and going to 2.4 -
HBO Max is Changing Some of Their Channel Names (Starting September 4, 2025)HBO Max is Changing Names of Their Channels Warner Brothers Discovery is now Changing the names of … -
Payment changeDifferent payment arrangementAnswered ✓ Closed DLarsen52_ 144 views 3 comments 0 points Most recent by tvwatcher2 Managing and Using your Spectrum Account -
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New Modem, new headaches.Just got my Modem replaced for a new one, and I told customer service in the office that I was repl… -
RCD-1007 only on ABC World News Tonight With David MuirWe have Spectrum TV through ROKU. We are having problems recording one program on one station. When…Answered ✓ Closed kurtnews 66 views 2 comments 0 points Most recent by kurtnews Spectrum TV App Feedback - ROKU and Other devices -
High Split for Los Angeles 91604Can you provide any update on when high split is coming the zip 91604? -
High Split/Symmetrical Speeds in Kent - Portage County OhioI was wondering when the High Split was coming.ing to the Kent State University area as other provi…Answered ✓ Closed ZeroMAXIMUsCool2010 34 views 2 comments 0 points Most recent by James_M Connectivity -
Security Shield blocksI'm running a Raspberry Pi as my Plex server and everyday when I check the security shield it shows… -
XUMO freezing up & disconnectingWe just got 2 XUMO’s for our house and 1 for my mom’s vacation house. Already 1 of ours has had to … -
How can I lock my mobile phone Number, SIM card, or mobile account from theftClark Howard recently telecast how thiefs are stealing SIM card phone numbers and the contacting ph… -
Scam email from Charter accounts, not addressed to meI receive at least 5 scam emails from @charter addresses, which I always copy the header and send t… -
how do I find my statement so that I can print itI have spent several hours following the directions given to me by a billing rep and am unable to f…Answered Closed 5433JuliA3SAM2 110 views 1 comment 0 points Most recent by Satch Managing and Using your Spectrum Account
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