Spectrum Community
Customer support forum to provide feedback and ask questions about your services
Discussion List
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I have no picture, only sound on SpectrumTV.comI have no picture, only sound on SpectrumTV.com. Works fine on one computer but no the other. -
Channel 305 Not Working Out of Home on Spectrum AppWhy is the Padres channel 305 not working out of home on the Spectrum App? A friend has this channe…Answered ✓ Closed bosoxfan 67 views 1 comment 0 points Most recent by HT_Greenfield Channels & Programming
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AFE-1004So I have been on with Spectrum and have been through hard resets for all equipment, Updated softwa…Closed Hackj1 21 views 3 comments 0 points Most recent by James_M Spectrum TV App Feedback - Apple Devices & Apple TV
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Local Channel Line-up Comparison (Choice vs Select TV)Hello Spectrum Community - Is it safe to assume that all of the local channels on the Basic package…Answered ✓ Closed Doublexx1 211 views 4 comments 0 points Most recent by HT_Greenfield Channels & Programming
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How to get new SMTP Server IP Address Block removedI am setting up a new server which includes a Postfix SMTP server. When I try to send an email to …
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MASN NetworksAre adding back the MASN Networks still being considered?
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Two times equipmentWhy do I have two routers and two modems on my account? When I call customer service they only see …
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Suspicious site blocked by Spectrum?i don't want the app so, how do i turn off the safe mode? please don't the discuss the app with me,…Answered ✓ Closed j1000 46 views 3 comments 1 point Most recent by William_M Managing & Using your Spectrum Account
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Difference in HD channels?I would love to know why there are multiple channels with the same HD network? (Hallmark channel 3…Answered ✓ Closed OurOwnPlace2022 22 views 1 comment 0 points Most recent by William_M Spectrum TV App Feedback - ROKU & Other devices
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IconI have an icon on my devices for a device I don’t recognize. Do you know what this is? It is the on…Answered Closed Kkeefer 24 views 1 comment 0 points Most recent by HT_Greenfield My Spectrum App - My Spectrum App Feedback
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Packet lossFor the past few weeks gaming reliability has been terrible. Works fine sometimes other times late…
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Why does Spectrum deny access to certain paid stations while connected to an ISP other than SpectrumIt seems that spectrum will deny a subscriber access to certain stations which are paid for by my s…Answered ✓ Closed Thebloos 53 views 3 comments 0 points Most recent by Renee_T Channels & Programming
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What equipment is even available to replace my TiVos?I'm currently running two TiVos with CableCARDs and TAs. (The TAs have been flashing yellow, not ge…
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Readable Voicemail is not workingAnyone else experiencing this? Readable Voicemail stopped being delivered a few months ago. I've tr…
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Is there a way to automatically forward text messagesI need to forward all texts received to my iPhone on Spectrum Mobile to either another phone number…
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How to eliminate error code STBD-3305?I continue to get error code-(STBD-3305) on one channel when trying to a scheduled tv recorded show…
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Consistent Large Packet Loss on Dallas-area Charter EquipmentSince last Wednesday or so, I've been experiencing significant packet loss that seems to be happeni…
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I have cable, but do I have a "subscription"?I want to watch a show called "The Gilded Age". It is available to Spectrum Subscribers.…Answered Closed Tollerowner 51 views 4 comments 0 points Most recent by Tyleen_Z Channels & Programming
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Email about 300mbps free upgrade.I'm in the Worcester, MA area and was wondering when this upgrade is going into effect. I've tested…Answered Closed ctrauma 66 views 4 comments 0 points Most recent by ctrauma Managing & Using your Spectrum Account -
How can I separate the Advanced WiFi 2.4 from the 5 gHz connection? (Blink camera is not working)My wireless security system works on 2.4 gHz, but it cannot seem to see this connection or connect …
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Cloud DVR limitsI am considering switching to streaming and cloud dvr plus. I am getting different answers from S…
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‘Restricted code’ Message for International Home CallsFor a few months I’ve had digital home phone service with international calling added now but conti…
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Main menu on RokuHi, You can get the home menu when you first start the Spectrum app on Roku but I can't find a way …Answered Closed hazinski 52 views 2 comments 0 points Most recent by HT_Greenfield Spectrum TV App Feedback - ROKU & Other devices
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Add a new computerMy spectrum wifi is not allowing me to add a new computer onto the system. Do I have a limit of ho…Answered Closed 2657 52 views 1 comment 0 points Most recent by Lyn_T Managing & Using your Spectrum Account
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ALP 1001 messageI have done all the suggestions, this is still coming up on my app on the Apple box. Is this an app…Answered Closed KC_user12 31 views 1 comment 0 points Most recent by Satch Spectrum TV App Feedback - Apple Devices & Apple TV
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