Advanced Search Options
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.
Welcome to the Spectrum Community
Customer community to exchange ideas, ask questions and create valuable, relevant content for an improved experience with our services
Discussion List
-
IP addresses per modemHi, I was wondering how many IP addresses each household (single modem) has. The only reason that …Accepted Answer Closed jmrados 52 views 2 comments 0 points
Internet outages related to weather/heat?Over these hot summer months, we have noticed that our internet service goes out or at least become…Answered Closed sss4 23 views 1 comment 0 points
Is Spectrum email the same as Roadrunner email?Is Spectrum eMail the same as Road Runner eMail?
Emergency AlertHello - Is it possible to send the emergency alerts to the actual county to which the alert is ref…Answered Closed Chevy1956 23 views 1 comment 1 point
Deleting priority listHow do I delete programs in my Priority List? I can’t delete anything. I get an error GDVR-1005.Answered Closed debbie981 28 views 1 comment 0 points
Slow upstream speed in LAHi all, I upgraded to 400/20 last year and it has been solid until about 2 weeks ago. The upstream…Answered Closed jlgustafson 37 views 4 comments 0 points
Forward text messages to emailI have both Spectrum Mobile and Spectrum email. I don't always have my phone on, but would like to …Answered Closed Fisherman 50 views 3 comments 0 points
spectrum account informationwant billing informationAnswered Closed corkey72 41 views 3 comments 0 points
How to change my profile icon ?I recently joined the Spectrum Community. There is an option to change my profile icon, but it does…Accepted Answer Closed droliff 50 views 2 comments 6 points
New 4742HDC DVR Previous ChannelsOn all my old receivers and DVR I was able to hit the down or up arrow and see the last 12 channels…Answered Closed Kevin903 56 views 6 comments 0 points
Samsung QN90A Native App Black Screen/BufferingGetting black screens and buffering issues. It is most noticeable on Dodgers' broadcasts coming ba…Answered Closed delslow 24 views 1 comment 0 points
descriptive audioWhen I watch movies on my Spectrum app on my Android phone, it plays "descriptive audio" …Accepted Answer Closed judirenzi 23 views 1 comment 0 points
My new remote wont Pause, Fast Forward or Rewind DVR or Live TvMy remote is a SR-002-U and my box is a ARRIS DCX3600-M. They are both brand new and batteries are…Answered Closed damendel 61 views 1 comment 0 points
Moving and have to close rr email account. How can I copy or forward hundreds of email folders?Moving and have to close rr email account. How can I copy or forward dozens of email folders and hu…
Turn off voicemailHow can I temporarily turn off voicemail on Spectrum landline so that the phone just rings if I am …
Spectrum TV app and Apple TV 4th gen ~ solutionHi all, Just wanted to post this in the Spectrum community for anyone else who may be experiencing…Accepted Answer Closed droliff 116 views 2 comments 0 points
I’m getting error STLP-999 and unable to open any channel. What can I do?I’m getting error STLP-999 and unable to open any channel. What can I do?Answered Closed Heri 47 views 1 comment 0 points
cDVR Live Recording Buffering Issues on Apple tv AppRecently I have been having some issues when watching shows that have a recording in progress. On m…Accepted Answer Closed BMcCauls 70 views 3 comments 0 points
What happened to the Google Pixel phones offered by Spectrum??Just a month or so ago, Spectrum listed several Google Pixel Android phones as part of their phone …Answered Closed Tabbyplague 136 views 2 comments 0 points
when i try to record i get the error gdvr-1006Hello when i try to record a series it give me the above referenced error codeAnswered Closed carol521 94 views 1 comment 0 points
Converted to Office 365 and Roadrunner EmailHello, I have 3 separate email accounts originally set up through TWC using Roadrunner. They are s…
Sagemon Wifi router jumps to the weakest channelI use a wifi analyzer to check the signal and channel strength for both the 2.4 G and 5.0 G. The an…Accepted Answer Closed JLingenfelder 39 views 1 comment 0 points
safari streaming spectrum tv issuesTrying to stream spectrum tv via safari on my MacBook air. All software is up to date. Have cleared…Answered Closed PaulSmith1 85 views 16 comments 0 points
Feature Request: HDR SupportJust throwing this out there to see if the Spectrum development team can work on adding HDR support…Answered Closed AlanJ 26 views 1 comment 0 points
Local TV Station Shows Animal Cruelty HOW can I not be subjected?Every time I turn on the TV is flips back to a local channel that is always showing FISHING. Speari…Answered Closed SpectralWatcher 44 views 2 comments 0 points
DVR recordingsWe recently moved, and Spectrum sent us new cable boxes. If I change, will I lose my previous DVR r…Accepted Answer Closed Huntersmom 113 views 3 comments 5 points
DVR not recording shows to the endWe have several shows across different networks which do not completely record. The DVR recording …Answered Closed wermlr 27 views 1 comment 0 points
cable modem installer cut cat5 cables short - not his job - now they're too shortI had a spectrum internet install appointment this morning. This was on a new home build. The insta…Answered Closed adoucette 48 views 1 comment 0 points
Why does internet drop out daily at same time everyday?For past few weeks at 4:30 PM (give or take) my internet service drops out. I am in the Knightdale…Answered Closed Sheila11 58 views 1 comment 0 points
