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Discussion List
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High Split Status for Cleveland,TNIs there an estimated date that High Split will be available to customers in Cleveland, TN? I belie… -
What happened to the AutoPay discount?My bill is $5.00 higher, and when I investigated to see if the rate had increased, I discovered tha…Answered ✓ lfede229 555 views 2 comments 0 points Most recent by unknown Managing and Using your Spectrum Account -
why did I recieve a new modem I have one I purchased a while backnew modem question -
Yasmn from Tampa Bay Area- Customer SolutionsI was determined to contact Spectrum to cancel my home internet but Yasmn along with her profession… -
Xumo keeps dropping connection to the routerI had a Xumo box installed since there were severe problems with Spectrums's cable DVR box. At… -
High-split Marysville, OHAny update for high-split in Marysville Ohio? -
High-Split in Durham, NC (27705)Any timeline on High-Split Rollout in Durham NC? -
DVR Recordings Listing OrderI think that the listing order of my recorded shows seems backwards. It would make more sense for t… -
unable to view previous statementsWhat's the problem why I can't review my previous bill. It's very difficult to get i…ilantule 41 views 1 comment 0 points Most recent by Renee_T Managing and Using your Spectrum Account -
Why did a movie I was watching suddenly change to another movie?I was watching this morning on FXM and about a half hour into it, it changed to another movie alrea…Answered deedleann824 183 views 12 comments 0 points Most recent by deedleann824 Channels and Programming -
High-Split in Troutman, NC (28166)Any timeline on High-Split Rollout in Troutman NC? -
High Split on Oahu, HawaiiHello, Any ETA on when the High split will be activated? Before the latest update, we were slated… -
View my statementHow do I view my statement. I tried to get my phone statement over the phone. Is it possible to se… -
NBA League PassIt shows up on my account as being able to purchase now. We can get NBA League Pass using Spectrum…Answered ✓ GordonDupont24 254 views 15 comments 0 points Most recent by HT_Greenfield Channels and Programming -
Priscilla was a Huge helpMy initial reason for contacting a customer service rep was to inquire about adding the flip phone … -
Where Can I Find My TWC Email Account?I am unable to determine how to log into my TWC email account. Where and how do I find access to my… -
Any update on the Pepperell, MA implementation of symmetrical service?Checking in regarding Pepperell, MA. Thank you in advance. -
Do I need to reboot after scheduled upgrade?Spectrum shut off my WiFi at 11pm last night for a scheduled upgrade. The timeline they emailed me … -
Outstanding RepresentativeSean, a phone rep from Ohio, was absolutely amazing! He was so charismatic and really tried to help… -
Melbourne FL 32904Is there any timeline for this area for high-split? -
High Split in Oak Creek, WI 53154Is there any timeline for high split coming to 53154? -
IPv6: Is there anything to be gained?I don't use a Spectrum router. I had my own compatible Tp-Link Deco Mesh system prior to swit… -
Shout out for Joshua who visited us yesterdayThe short version of the issue first: We have Tivo with a CableCard. Spectrum jumped the gun in cha… -
Upgrade in 33896 Davenport, FLBefore the status page was updated, I believe Davenport, FL was on track for symmetrical speeds wit… -
Symmetrical Speeds - Ludington, MI - 49431Hey Team! Any estimate for a go live data for my area? I will upgrade immediately that day ;) Than… -
I had 2 roadrunner emails attached to my internet account why did 1 quit workingMy wife is unable to attach to servers to get her email on phone and Ipad. Both were working this m… -
Update for New Berlin, 53151Hello, I see the project timeline city tables were removed from the general updates post. Any updat… -
Spectrum app is blurry?Have reset modem, router, xumo box all the other apps are fine. This has happened before. When Spec… -
2026 MLB Extra Innings questionI was wondering if free MLB.tv access will still be included for the MLB Extra Innings package this… -
My Spectrum App Parental Control Pause ScheduleAmazingly, you cannot set up two different pause times for a device or group in the Spectrum App (e…paulrossbach 71 views 0 comments 0 points Most recent by paulrossbach My Spectrum App - My Spectrum App Feedback
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