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Discussion List
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intermittent internet connection in hot weatherWhenever the weather gets hot, my internet disconnects several times a day. During cold weather, th…Answered Closed HJSimpson 45 views 3 comments 0 points
How can I replace an outdated DVR?I have a Motorola 350 DVR that can only record 2 programs at once. This is arcaic compared to other…Answered ✓ Closed roostrg 165 views 9 comments 0 points
Marquee Sports NetworkWhy is the Marquee Sports Network not offered on Spectrum? I live in Indiana, so it should be well…Answered Closed cubsfan1995 51 views 1 comment 0 points
How to fix a mobile account issue?I have been stuck in the transfer portal for 5 1/2 weeks. Why can't this be fixed?Answered Closed Carrfamily 59 views 1 comment 0 points
Why is the upgraded modem/router worse than the old one?I have the new modem and router that was required to replace my old one but the connectivity and wi…Answered Closed Stripp69 76 views 1 comment 0 points
When to expect a Netgear Firmware update?Does anyone know the latest firmware Spectrum has released for the AC1900 WiFi Cable Modem Router (…Answered ✓ Closed Brocodd24 134 views 2 comments 5 points
Upload bandwidth unstable after months with no issue streaming. What is causing this?I have been streaming on Twitch now for over 4 months. I have never had an issue with stream qualit…Answered Closed MichaelKyleM 79 views 9 comments 0 points
Why is the SyFy channel not working the morning?Why doesnt the SYFY channel work every morning? Tampa Fl area.Answered Closed tonydg 44 views 3 comments 0 points
Why am I getting ALP-1999 error?Hello, I've had the spectrum app for 3 days and now it's not working, getting the ALP-1999 error. I…Answered Closed Adrian_p 46 views 1 comment 0 points
Porting issues from T-Mobile to SpectrumI have been trying for three weeks to port over my phone from T-Mobile to Spectrum. Both Spectrum a…Answered ✓ Closed Randy__2 321 views 12 comments 0 points
Why did my internet routing get changed with the installation of new router/modem?Hello, after installing my new modem (ES2251) and router (SAX1V1K), I realized that I was experienc…Answered Closed EthanW 103 views 7 comments 0 points
How can I fix PBS missing channel on DVR guide?In the past, I had a PBS channel that was not showing up in the guide on either the computer or the…Answered ✓ Closed snowcat 135 views 17 comments 0 points
Webmail (spectrum.net) password works, but Mac mail does not workHad a recent service change and the mail account on the MacBook is not connecting, peoples for pwd …
Is watch.spectrum.net/rdvr/my-recordings down?I'm getting a spinning blue circle on the website and an error Code DGE-1001 in the app when trying…Answered Closed icashootnstar 65 views 9 comments 0 points
How do I go about getting a Cloud DVR?I'm new to Spectrum and would love to be able to record shows. I had been with Dish and loved their…Answered Closed KellyAlex62 156 views 1 comment 0 points
Missing HD versions of Channels (Ashland, KY)We are a broadcast area for the Cleveland Guardians in Ashland, KY. Yet the cable box version of Ba…Answered Closed jwt0001 43 views 1 comment 0 points
Cloud DVR not working on Samsung Smart TVRecently signed up with Spectrum and have successfully completed all the setup with the exception o…
How do I swap the cable boxes between rooms?Is there anything special that I need to do to switch the box that uses the Roku remote in one room…Answered ✓ Closed LukeB 49 views 1 comment 0 points
How do I record a series using cloud DVR on Roku TV?I subscribe to Spectrum Essentials streaming package with cloud DVR, of which AMC is part of. Why i…Answered Closed Bornloser49 108 views 3 comments 0 points
Spectrum as GatewayWe are a new Spectrum fiber/TV customer with a new Spectrum Wi-Fi 6 router. I use that router as in…Answered ✓ Closed richlife 108 views 4 comments 0 points
Packet loss today after months of solid connectionHi, I am getting severe packet loss today, nothing has changed my end. Was good for months. Had p…Answered Closed PowellT 68 views 5 comments 0 points
How do I apply for affordable connectivity plan?I received an offer for the affordable connectivity plan. with his plan , I pay nothing but the 19…Answered ✓ Closed Fenimore1 45 views 1 comment 0 points
How do I get my coaxial cable moved?Just moved into a new rental spot, and the only coax hookup is right by our bed, and Id like to hav…Answered ✓ Closed sunnyvalley13 52 views 1 comment 0 points
How can I see my statements online?Hello. I received a paper bill from you. I thought I had selected paperless statements. I alread…Answered ✓ Closed bettygrullon 69 views 1 comment 0 points
Spectrum TV app stopped working on iPhoneRecently the app stopped working on my iPhone that has iOS version 15.4. I get the following messa…Answered ✓ Closed keng33 79 views 5 comments 0 points
Issues with the TV app Skipping and Rewinding shows from cloud DVR on ChromecastEvery time I am watching a recorded show from my DVR, the shows stops and rewind, or skips. Sometim…Answered Closed Mamix65 99 views 13 comments 0 points
Cloud DVR Apple TV not showing upRecently changed to the cloud dvr so to use it on my Apple TV. I figured it was a better option, le…
SR-002-R remote - How can I use the A B C options?There is only one button and nothing happens when I press it. Triangle, circle, and square, A, B C…Answered Closed benmc67 89 views 2 comments 0 points
Not able to send email using outlook, is there a solution to the problem?Good morning and welcome to our community. I am trying to send email using outlook and receive an e…
Modem stuck in boot loop.The modem is ubee eu2251. I got spectrum internet like a month ago, and connection was fine. But la…Answered Closed cokelime 48 views 1 comment 0 points
