Spectrum Community | Peer to Peer Support
The Spectrum Community is a public area for peer to peer support where customers and employees can exchange ideas, ask questions and create valuable, relevant content about our products and services.
Discussion List
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Can you change the position of close caption on the tvCan you change the position of close caption on the tvAnswered bigman73 12 views 1 comment 0 points
Why isn't my static IP working correctly?Hey there! Just got a gig business account open. 2-piece solution DOCSIS 3.1 to RAC. I'm having an …Answered Pmanning 31 views 1 comment 0 points
Service Temporarily Unavailable error for monthsSpectrum Support, my Spectrum TV App running on my Apple iPad stopped working months ago, and is st…Answered Dkempka 61 views 9 comments 0 points
Spectrum TV on Mac/SafariSpectrum TV not working on my Mac/Safari It keeps giving me "We're sorry, Spectrum News NY1 HD…Answered Kreamiekiwi 75 views 5 comments 1 point
No Picture/video but have soundI have deleted the app and reinstalled. I have reset the Apple TV 4k 64gb to factory. I even tried …disgrace2029 311 views 0 comments 0 points
DVS-1001 error on AndroidThe Spectrum TV app is not working on an Android tablet. Video will not play on any channel. Erro…Answered ksutorch 65 views 5 comments 0 points
ODN Guide Feedback-Hallmark Drama Channel Missing in Guide Search Listings/Some Loss of Cover ArtODN Guide Feedback, Issue: The recent (a few months ago) addition of the Hallmark Drama Channel 11…
Fox Sports MidwestCan anyone in the Warrensburg Missouri area verify if you can watch St Louis Cardinals on Fox Sport…Answered Pastorsuzie 42 views 8 comments 0 points
Spectrum app and ROKU TVRunning 225m download and tv is 10 feet from a Google Nest router. Experiencing buffering only whil…Answered MJRossOH 41 views 4 comments 0 points
Are the new Spectrum 110-A boxes and remotes RF capable?I just ordered service and got new Spectrum 110-A boxes and SR-002-R remotes. Are there RF remotes …Accepted Answer Dsch555 185 views 7 comments 0 points
Restrictions set on my AppleTV 4k for tv/movie ratingsThis discussion was created from comments split from: Cloud DVR gets stuck or repeats when another …System 31 views 4 comments 0 points
What does a STAM-1548 error mean?We are switching over from DirecTV back to Spectrum, which has been the internet service provider. …Answered Cevin_Moses 546 views 7 comments 0 points
Can't download mail while on home internet - works on cellularI called tech support twice about this yesterday, but they were of no help. Recently (I'd say with…
What is going on the with the ARRIS SB8200 modem being eligible for customer owned modem list.The ARRIS SB8200 modem has gone from being minimally acceptable to having the modem certified for u…motorola870 1.7K views 22 comments 2 points
How do I report a server with latency issues?From PingPlotter: tge0-0-9.rdrktxaz01h.texas.rr.com Time: 10-7-20 12:12pm CST Seems to be the culp…Answered Ponderer 31 views 2 comments 0 points
Whitelisted emails getting sent to SpamI have lots of emails in Spectrums "whitelistbut some of these are still getting sent to Spect…
Cable Modem Signal LevelsI am trying to figure out if my signal levels are ok or not. According to the Arris site: (Image) …Answered althomas049 72 views 8 comments 0 points
40' RG-6 extensionHey, Looking to move my DVR box to the opposite side of the cable wall input in my living room. Ne…Accepted Answer JWojo 21 views 1 comment 0 points
Why are some email servers apparently running without valid SSL certificates?Maybe a year or so ago, I had issues with the mail servers. I was told by a Spectrum person that t…
House -Seasons 1 and 2 (maybe more?) Season finales missing from On DemandHello, how do I access via On Demand the season finales for each season for House if not offered?Answered DawnRiccoboni 21 views 1 comment 0 points
TLCgo won't connect with spectrum sign inHow can I connect my spectrum account with TLC GO. Everytime I try to sign in I am unable to even r…Answered msantos902 11 views 1 comment 0 points
When using the USB port to connect to drive only shows the EFI partition.When Logged into the RAC2V1S, under STORAGE>DEVICE INFO, I can see that my drive is being recogn…Answered DrKollossus 21 views 3 comments 0 points
Updated Cable boxes for Home Theater SetupI currently have a Spectrum101 box as part of my home theater setup. It is the oldest piece of equi…Answered juryman 191 views 17 comments 0 points
How can I turn off the automatic sleep feature of the app?This is annoying and I like watching my TV programs for most of the day and don't have time to resp…Answered Archjkf 23 views 1 comment 0 points
Cloud DVR gets stuck or repeats when another recording stops or startsThis happens on my Apple TV (4th gen). Happens for me when watching a DVR’d show just before the …PaulMiranda 61 views 1 comment 0 points
Only audio, no video after device wakesApp works fine until i use another app then put the device to sleep. every morning i have to restar…Answered bigmatty 34 views 1 comment 0 points
Have error 1003eHave error 1003eAnswered TimBrian 21 views 1 comment 0 points
do you want to continue watching spectrum app pops up every 30 secondsFor weeks now the spectrum app asks me if I want to continue watching literally every 30 seconds. I…Accepted Answer Beckybun83 63 views 6 comments 0 points
Can you change frequency gHz on a Spectrum Router?My Spectrum router is a SAC2V1A and only has one network name. Does that mean I can’t manually chan…Accepted Answer Reneegogreen 98 views 4 comments 0 points
Confused about authorized modems and WiFi chargesIn order to have WiFi and not be charged $5.00 a month, I understand you need your own router compa…Accepted Answer Reneegogreen 71 views 7 comments 0 points
