Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
Welcome to the Spectrum Support Community
Join the conversation in our public space to share knowledge, ask questions and get answers
Discussion List
-
Meet the PressI live in Cheyenne Wyoming. Spectrum took away NBC from Denver and we only get NBC from Nebraska no… -
How does Spectrum handle tree limbs on cable lines?After a storm came through, a small tree is now leaning on my cable line (not the electric line), s…hdeifell 113 views 1 comment 0 points Most recent by James_M Managing and Using your Spectrum Account
-
my emails are not connectedmy email is not connected
-
Spectrum Guide no longer lets me have my local channelsA change that happened this week to our service/Guide - I have two homes and have used my main home…
-
Security Shield false positive — trunkspacestorage.com blocked as suspicious (recategorization requeI'm writing on behalf of Trunk Space Storage to request review and recategorization of our dom…
-
-
Is there any info available on when symmetrical speeds will be available in the 90037 AKA Los AngeleIs there any info available on when symmetrical speeds will be available in the 90037 AKA Los Angel…
-
Keevin from Customer Solutions in Tampa, FLI want to recognize Keevin for his exceptional customer service. I’ve been calling for months tryi…
-
Thank you MoniqueBig shout out to Monique from San Antonio, she was very professional, quick, and knowledgeable with…
-
2 outages in my area in less than 12 hours and moreWe moved here in March. In 4 months, wev'e had 5 or 6 outages. Signed up for text notification…Answered KimG 97 views 3 comments 0 points Most recent by unknown Managing and Using your Spectrum Account
-
-
Network Upgrades for 92131I received a notice saying that the upgrade work was completed a few days ago in my area. Internet …
-
-
Recurring intermittent Internet outages lasting 1-4 minutes - Charlotte, NCIntermittent Spectrum Internet Outages – Technical SummaryBeginning Jul 16, 7:33:17 AM, I started e…
-
Thank youMy TV was a mess today, lost channels, lost MyLibrary, Guide was a mess. Called and connected to Al…
-
Any high split updates for Hartsville, SC 29550?It's been a couple of months and wanted to check on the status of enabling high split. Thanks!
-
Major Network Upgrade Text Received in New York CityI received a text about a major network update in New York City, is the upgrade to enable high spli…
-
Do Spectrum TV subscribers get History (Channel) Vault access?Or is that a separate thing? I know I have History channel. Thank you for reading and hopefully an… -
-
-
Top of the line customer serviceI talked to Damien today in the chat and he went above and beyond. He was very respectful polite e…Answered Anthony9690 38 views 1 comment 0 points Most recent by Renee_T Employee Kudos from Customers
-
"Major Network Upgrade" in Morgan Hill, CA — High-Split?I live in Morgan Hill, California and just received an email from Spectrum saying they're perf…
-
Excellent work Installing Cable and Getting Internet UpI wanted to recognize Clyde (tech 3022) for doing an outstanding job installing my internet cable a…
-
Using Eero from old internet service as Thread routerI've just signed up for Spectrum internet and have the new modem and router. As I understand, …
-
International (e.g., Asia) phone calls with Spectrum's landline home phone service questions.Hello, I'm getting various confusing answers and no solutions about making international phone…
-
Maintaining My VIP Ring FeatureI need some feedback from the Spectrum Support Community to help resolve an issue I am having with …Answered mhesprich@twc.com 157 views 5 comments 0 points Most recent by mhesprich@twc.com Digital Phone
-
Solid (on) front panel lights do not necessarily mean the modem is working properlyI had a problem with my internet dropping out randomly. After a few minutes it would come back on. …
-
Channel switchingIn my area, WSPA is leaving the CBS Affiliation and WYFF is picking it up as a digital subchannel 4…Answered ✓ SouthCarolina 353 views 8 comments 0 points Most recent by unknown Channels and Programming
-
Cloud DVR unable to record same name series on 2 different channelsESPN has a habit of moving programs scheduled on ESPN to ESPN2 if there is some big event. Tennis, …
-
Log In to EmailHow can I log in to my charter email?
Categories
Popular Tags
- Internet 289
- Customer Service 177
- Troubleshooting 135
- Channels and Programming 116
- Spectrum Mobile 115
- Spectrum TV App Feedback 113
- My Spectrum App 100
- email 94
- Feedback 90
- cDVR / Cloud DVR 78
- Modem 77
- Outage 63
- Error Codes 61
- High Split 56
- Slow Speeds 51
- Roku 47
- Set Top Box 44
- Spectrum 43
- Xumo 41
- billing 33
- Network Evolution 28
- Kudos 25
- Employee Feedback 24
- Apple Watch 21
- Resolved 19