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Discussion List
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Can email addresses associated with one Spectrum account be transferred to another Spectrum account?My wife and I are in the process of moving. We had possession of both homes for about a month. We…
How to get support for voice issues when you don't have a phone?Cell signal at my house is rather poor. I use Wifi Calling on my mobile device. But our home securi…Answered ✓ DisappointedInDurham 38 views 3 comments 1 point
DVR recordings no longer fast forwarding or rewindinghello, I've recorded several movies for my kids and we were always able to replay them just fine. U…Answered mqstack 23 views 2 comments 0 points
Latency issues in gamesHello, I have noticed some latency issues in the multiplayer games that I frequently play. My gamin…Answered ✓ Apereli 35 views 6 comments 0 points
ultra internet speedsMy spectrum app saying my internet speed is 500mbps, I am getting the old ultra internet speed of 4…Answered maximus 71 views 2 comments 0 points
New Router - Cannot watch TV on the AppI recently installed a new router (Reyee AX3200) and when I try to watch TV I get the “connect to i…Answered Zfettes 31 views 1 comment 0 points
Answered Kinge70 602 views 16 comments 0 points
recording I program I am currently watchingWhile I am watching a program i attempt to record it.When i do so it jumps to another channel to ta…Answered ✓ jdomb 25 views 6 comments 0 points
Voicemail Indicator Problems - spectrum unwilling or unable to resolve.Got a new modem a couple months back. Starting about 2 weeks ago I noticed I was not getting voicem…Answered kelleyelectric 48 views 4 comments 0 points
Phone Reports Incorrect Data UsageSpectrum notified me yesterday that my wife's data usage on her Samsung S21 had gone over 5GB this …Answered gepaine 83 views 14 comments 0 points
Why does my internet speed max out at 90mbps on a 500mbps connection if on over 24 hours?As stated every since tech support recommended I setup a new modem from them if I dont restart the …Answered Dragonic 44 views 3 comments 0 points
Spectrum TV app on iPhone/iPadWhen using my Spectrum TV app on iPhone/iPad it now seems to be missing my home DVR recordings. Has…Answered ✓ Closed Allbirdies 24 views 1 comment 0 points
audio sync issue for on demandHello, A small glitch/bug to report. When I play any on demand title, after each commercial, the au…Answered Closed istone 30 views 1 comment 0 points
what is error code WLP-4002?For some reason https://watch.spectrum.net/livetv?sessionOverride=true loading only spins then I ge…Answered Closed Jake717 107 views 6 comments 0 points
Does Spectrum block torproject.org?I cannot access it on my home Wi-Fi but connect just fine on mobile data or using a VPN with Spectr…Answered Closed Matt_77 33 views 1 comment 0 points
Spectrum AppIn the last few weeks, some of my tv apps (nbc, cbs, hgtv, bravo, abc, etc.) only buffer when I am …Answered ✓ Closed AMNegrete 44 views 3 comments 0 points
Channel requestsI see the ReelzChannel is now available (channel 128)! Great. On Patrol: Live starts this weekend!Closed jfcq 57 views 1 comment 0 points
Voice LandlineThinking of adding voice to my TV, and internet account...Currently have a modem that will need to …Answered ✓ Closed douglas9 54 views 5 comments 0 points
APL-1999 Error CodeI just started getting the APL-1999 Error code and I’ve tried all the troubleshooting suggestions I…Answered Closed PJD 47 views 1 comment 0 points
Viewing a show On Demand with the ROKU stickEvery time I watch a show On Demand, I will get booted out of the picture several times, taken to t…Answered Closed jazzykeb 38 views 7 comments 0 points
Getting high upload MS but speeds are fine, causing excruciating lag on multiple devices.Processor Intel(R) Core(TM) i5-9600K CPU @ 3.70GHz 3.70 GHz Installed RAM 16.0 GB System type 64-bi…Answered Closed yaboytcell 28 views 3 comments 0 points
Very Very Slow Internet in Metro Milwaukee Wisconsin (July 18, 2022)Guys, Anyone else having trouble, or is it just me? The Speed Test page is not even loading and my …Answered ✓ Closed Satch 50 views 4 comments 0 points
A LOT of Unknown “New Devices” connecting to wired networkWhen connecting my laptop via eth/lan connection, I started getting a flood of notifications via th…Answered Closed 0uch 104 views 6 comments 0 points
Answered Closed BShort 356 views 27 comments 1 point
Mobile support via email? BYOD issueI've searched the Spectrum Mobile web pages and can't find any way to email in regarding an issue. …Answered ✓ Closed wrightthisway 86 views 9 comments 0 points
Answered Closed user_6748 31 views 1 comment 0 points
Spectrum/Charter IPv6 Prefix LengthI am trying to setup IPv6 on my router connected to Spectrum. My router has multiple VLANs to isola…Answered Closed keen155 237 views 8 comments 0 points
Visual Voicemail not workingHello, I’ve been trying to find someone competent enough to fix my voicemail issue. I’ve been tryi…Answered Closed mteckevin 62 views 1 comment 0 points
Blocking calls and area codesPlease add the capability to block more call numbers and block 'Area Code' capability. I had that …Answered ✓ Closed smithsandyhook 19 views 1 comment 0 points
How do I return a router?The Spectrum service guy suggested we get a NET set up for a stronger signal to downstairs, but he …Answered LLZeigler 104 views 1 comment 0 points
