Welcome to the Spectrum Community
Customer peer support to exchange ideas, ask questions and create valuable, relevant content for an improved experience with our services
Discussion List
-
Arris SB6190 not supporting 400 MbpsWe have an Arris SB6190 modem. A few months ago we tried to upgrade our Spectrum Internet service …Answered HowardS 168 views 13 comments 0 points
Webmail Filters Won't SaveI created a filter to forward incoming emails to another email account, then delete emails from my …
Is Spectrum no longer compatible with Apple Safari?I can't view live tv or on demand in Safari browser, but I can with Firefox browser. This has been…Answered dtwolfe 27 views 1 comment 0 points
What is the difference between Worldbox models?.What is the difference between Worldbox models? 201 vs 210 for instance? Then there's a letter too…Answered Scott_dj 113 views 3 comments 1 point
Why did my modem take so long to re-boot?I've re-booted my modem (Motorola SB 5101) before, so I am familiar with how long it usually takes.…Accepted Answer debodun 50 views 5 comments 0 points
Can't run games without turning wifi on/offWe've had spectrum gig for 3 months now. For the last month, both my husband and i have experience…wordsmither 57 views 6 comments 0 points
DVR will not set from phoneWhy can I not get my DVR to set from my phone( keep getting ICM-1502? I was told I needed to pay ex…Answered WorstServiceEver 28 views 1 comment 0 points
NBA League Pass free trialJust wondering if Spectrum offers a free opening week trial to view NBA League Pass? When I was wi…Accepted Answer Jim2413 54 views 1 comment 0 points
Spectrum Roku app - navigation?can anybody please explain how to navigate thru the Spectrum app on Roku? the UI is so user unfrie…Accepted Answer WhiteKenny 40 views 2 comments 0 points
Disconnecting Constantly Ever Since Snow StormI've been using a personal modem (Netgear CM1200) for about a year on 400/25Mbps (483/22 actual) se…Accepted Answer Pwrtackl75 100 views 16 comments 0 points
Anyone else having an extremely slow 5g network connection?Using Speedtest I am downloading at less that 5mbps, something is def not right. I have a Samsung G…Answered Raydee 37 views 1 comment 0 points
Magic JackI have a magic jack GO that connects via ethernet cable directly to my router. I have the spectrum …
when will we update to Android 11?when will my note 20 ultra be updated to Android 11?
Error code neteq-4103Anyone know how to solve this error code? Just trying to update my wifi name and password.Answered l_hett 137 views 7 comments 0 points
Remote Control - Cursor Down Key Used to Show Recent ChannelsI loved the feature on our remote where when you pressed the down arrow key while watching TV, the …Accepted Answer JamgoodMatt 46 views 4 comments 0 points
DVS-1001 ERROR IN ANDROID APPYour prior suggestions do not work. The app was working before and now it does not. There are no ch…Answered PVASAN 25 views 3 comments 0 points
RAC2V1S DHCP and Static AddressJust got the Spectrum RAC2V1S router. When I go into the admin interface advanced settings router c…Answered jaylatus 71 views 4 comments 0 points
How to watch your favorite holiday moviesThere are many ways to watch your favorite holiday movies and there is a large selection of free mo…James_M 32 views 0 comments 0 points
Adding a series recordingHi everyone!!! I am hoping this isn’t the case but I’m going to ask. Firstly, chat was no help at …
Connecting a 2nd router in bridge modeI just recently replaced my Sagemcom router. The new one doen't allow me to access the router confi…Answered jacgrace 73 views 2 comments 0 points
RealVNC remote accessSince I decided to get Spectrum's modem and router for the first time in 18 years I see that I can …Answered Frankfer 69 views 8 comments 0 points
Spectrum TV app stopped working on iPad. I tried to update and would not. Said I need iOS 12.My iPad had used Spectrum App for several years but stopped working and when I went to update, woul…Accepted Answer R_Wagner100 45 views 1 comment 0 points
I'm getting WLP-4005 in Safari on my MackbookIs this problem resolved? I am experiencing many stoppages of Spectrum stream in Safari on Macbook.Answered DeeBew 27 views 1 comment 0 points
Horrible routers that do not allow differentiation between 2.4 & 5 GHZTerrible spectrum routers that do not allow setting up 2.4 ghz independent of their default 5 GHZ &…Accepted Answer Isra 73 views 3 comments 0 points
Spectrum TV App now opens to the new News channel, can this be changed back to last channel viewed?Spectrum TV App now opens to the new News channel, can this be changed back to last channel viewed?…Eloise 98 views 2 comments 0 points
New Spectrum Channel GuideI have heard that Spectrum Worldbox has a new EPG. We are in Florida in a previous Bright House Ne…Answered JCRNapoli 134 views 7 comments 0 points
Delete from watchlistI have things that I have watched and want to delete, however after clicking on the X "Remove …Answered JeffH13 38 views 2 comments 0 points
