Welcome to the Spectrum Support Community
Join the conversation with customers and Spectrum employees to share knowledge, ask questions, and get answers
Discussion List
-
Unable to lock fully paid phoneBought an Apple iphone 15 from Spectrum and it is fully paid. I have been a customer for almost a y… -
Lost option to cast from Android appI use this app a lot to cast to a chromecast to play on a large projector screen. Last night I open…
-
Necesito que mi teléfono tenga el wifi 2.4ghzTengo sistema de inteligencia el cual tengo que conectarlos para activarlos con mi celular iPhone y…
-
How do we get into our outlook account?Yesterday we noticed that we can no longer get into our email account. Yet it was working just fin…
-
Can I change my Community username or delete my community accountCan I change my Community username or delete my community accountAnswered ✓ DMoore 82 views 5 comments 0 points Most recent by DMoore Managing & Using your Spectrum Account
-
Simple TV custom channel selection for seniors, dementia...Please guide me, I am new to spectrum, Is there any thing like this in spectrum land?? A 1980s sty…
-
Locked out of Roadrunner email accountI’ve had a roadrunner email account for the past 20 years, and in the last six months I’ve been loc…
-
Is anyone else having problems with the Spectrum TV App on Xumo?We received two new Xumo devices. Everything works except the Spectrum TV App. We used troublesho…Answered Harkat 916 views 20 comments 0 points Most recent by DianaH Spectrum TV App Feedback - XUMO
-
Audio goes out of sync when streaming tv on spectrum app.So we've got the tv streaming package and stream tv through the spectrum app on our Samsung TV. Au…Answered ✓ JeffDuke 613 views 51 comments 0 points Most recent by Jc6176 Spectrum TV App Feedback - ROKU & Other devices
-
Terms and ConditionsI never received a copy of the terms and conditions I signed and the price is different than the do…Answered ✓ milasenn01 22 views 1 comment 0 points Most recent by William_M Managing & Using your Spectrum Account
-
What package do we need to get Nat Geo Wild back?What package do we need to get in order to watch Nat Geo Wild?
-
Landline is reflecting name of previous # ownerOur landline ID is reflecting the name of previous # user. How can we change our landline ID to re…
-
Why does my WIFI not work all the time with laptop printing?I unplug the printer. Wait 30 seconds. Then I have unplugged the WIFI, and turned off and on the p…
-
Can you undelete a program using the Spectrum app?I have not been able to find the deleted programs that most companies use. I want to undelete somet…Answered Hackj1 11 views 1 comment 0 points Most recent by Tyleen_Z Spectrum TV App Feedback - Apple Devices & Apple TV
-
Spectrum TV app - cable channels keep getting stuck or skipping/repeating...When using the Spectrum TV app on a Samsung TV lately, some of the cable channels aren't working we…Answered ✓ clappas 54 views 1 comment 0 points Most recent by Renee_T Spectrum TV App Feedback - ROKU & Other devices
-
Seasonal hold?I would like to put our account on seasonal hold from Nov 6, 2023 to May 31, 2024. Please advise.Answered ✓ charlottes68 12 views 1 comment 0 points Most recent by James_M Managing & Using your Spectrum Account
-
Internet outagesWhy is there constant internet outages and disconnects in my area? We live the the Spring Valley R…
-
Apple TV+ replacementI was offered the Apple TV+ unit for my kitchen tv when I first went with Spectrum cable system. T…ddcarr 34 views 1 comment 0 points Most recent by Renee_T Spectrum TV App Feedback - ROKU & Other devices
-
Viewing the billi want to view my billAnswered dmacris 32 views 1 comment 0 points Most recent by Renee_T Managing & Using your Spectrum Account
-
Spectrum essentials TV packageCould someone please list all the channels that come with spectrum essentials package. I cannot fin…Answered ✓ Gatorjohn 93 views 2 comments 0 points Most recent by HT_Greenfield Channels & Programming -
Cable box DVRI have shows that are scheduled to record and show up when I check to see if they will record on th…
-
Fox news stationI would love to sign up for spectrum TV essentials streaming package but it does not carry fox news…
-
Season Hold PlusCan someone give me the monthly price on Seasonal Hold Plus?Answered Cindyonekama 33 views 3 comments 0 points Most recent by 1060Riverroad_ Managing & Using your Spectrum Account
-
Unblocking a websiteHello. I am wondering how to get a website unblocked through Spectrum as a whole? My husband runs a…
-
received a letter about 500mbps upgrade but nothing has happenedHello, got a letter about a 500 mbps upgrade on or after the 27th of October. I have rebooted my m…
-
Guest WifiI am hosting a small house party. I would like to set up a temporary Guest Wi-Fi for the visitors. …
-
DELETE SUB-EMAIL ACCOUNT...I have been waiting for a sub-email account to be deleted, 8 day and counting. Nothing has happened…
-
Create folders or profiles for each userIs There a way to log into cloud dvr acct and create user profiles to separate user’s recording
-
Spectrum 200 vs 201 HD-DVRs, differences? Other HD-DVR rent options?I just recently picked up a refurb Spectrum 200 model HD-DVR from a local Spectrum store and will l…
Categories
- All Categories
- 47 Community Information
- 1 Community Guidelines
- 10 Community Instructions
- 11 Comunidad Latina
- 27 Suggestions & Feedback
- 3 Community Follow Up
- 324 Internet
- 209 Watch TV
- 136 Spectrum TV App
- 55 Spectrum Mobile
- 35 Voice
- 48 My Spectrum Account
- 536 The Archives
- 471 Spectrum Archives: 2020 - Present
- 65 Legacy TWC Archives: 2013- 2020
Popular Tags
- Internet 132
- Troubleshooting 74
- Spectrum Mobile 73
- My Spectrum App 58
- Channels and Programming 57
- Spectrum TV App Feedback 57
- Customer Service 42
- Modem 41
- Error Codes 39
- email 38
- cDVR / Cloud DVR 37
- Roku 31
- Feedback 26
- Slow Speeds 26
- Apple Watch 17
- Resolved 16
- Set Top Box 13
- IPv6 10
- Outage 7
- On Demand 7
- Voicemail 7
- Speed Boost 6
- Xumo 5
- 4K Streaming 4
- Community Guidelines 3
