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Discussion List
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Intermittent Disconnects, Modem Logs T3 Timeout, Signal Seems FineHello! About 3 weeks ago, I installed the Spectrum Gig internet plan upon moving to a new place. Si…Answered HunterM267 29 views 1 comment 0 points
Trying to get the correct aspect ratio without a button on a new black Spectrum remoteI have a Vizio tv & I have my tv's aspect ratio on wide setting by using my Vizio remote. But t…Answered Diverdan316 23 views 2 comments 0 points
Is Samsung 8000 series compatible with Spectrum? Can I use my spectrum remotes?Some of the newer brands are going to b-tooth remotes. I'd like to avoid that and use my old spec…Answered old_texan 17 views 1 comment 0 points
Sender rejected, no AUP#I'm seeing a very few emails rejected when sending through Spectrum/Time Warner.. But there's no A…
Email Sender Blocked: AUP#In-1300As I could not find any method to contact Spectrum eMail postmaster for fixing email delivery issue…Answered nnhariharan 49 views 5 comments 0 points
Autorun Last AppThe Spectrum App does not support this, and it is a pain to open from the smart hub instead of your…Fireman235 25 views 1 comment 0 points
Why am I paying for 1 GB per second and getting 50 mb per second?We recently "upgraded" from 400 mb/sec to 1 gb/sec. Our bill certainly reflects it howev…Answered Mike_Q_72 55 views 4 comments 0 points
Why do some channels suddenly show "This channel is currently unavailable. Try again later."This usually happens in the "wee" hours and especially on the FXX channel. It is availabl…Answered deedleann824 82 views 12 comments 0 points
No IPv6This discussion was created from comments split from: Spectrum/Charter IPv6 Prefix Length.ShirBlackspots 59 views 6 comments 0 points
Spectrum/Charter IPv6 Prefix LengthI am trying to setup IPv6 on my router connected to Spectrum. My router has multiple VLANs to isola…Answered keen155 94 views 7 comments 0 points
Why are mobile and services gone from the My Spectrum app?The app updated to the new version showing mobile but has since reverted to the old style. Mobile w…Answered JetBlack 19 views 1 comment 0 points
Waypoint TV via RokuI have an Internet/TV/Phone account with Spectrum and use Roku devices on our TVs as well. Nearly e…Answered BobC40 22 views 1 comment 0 points
Cannot send email using Outlook 2007For the last 10 years I have always used outlook 2007 for my mail with my charter email address. As…
pfsense doesn't acquire wan ipI have a pfsense box that I've setup and ready for wan/internet access. When I connect the wan inte…Answered jasonalexanderlh 48 views 2 comments 0 points
What is the new Voice Recognition Feature?Guys, I called Spectrum for some account information, and was informed by the automated response sy…Answered ✓ Satch 50 views 1 comment 5 points
Spectrum customers we got 2 new channels todayCheck the guide for Start TV & Story Television in my area Start TV is ch 155 & Story Telev…Diverdan316 28 views 1 comment 0 points
Return EquipmentWe were sent an updated modem and router with directions for set up and returning the old device. S…Answered ✓ Torre3 154 views 1 comment 0 points
What causes a thin white broken pulsating line across the top of the TV picture?Only happens on some channels, usually the local ones.Answered deedleann824 69 views 17 comments 0 points
Why did I get an email and SMS text notifcation from Spectrum?I received both text and email with my detailed account info including the last 4 digits of my acco…Answered ✓ mangoman75 63 views 8 comments 5 points
How do I fix a packet loss issue - seems to be outside my hardwareI have been experiencing packet loss since about two weeks after my service started, and it returns…Answered nevets315 29 views 2 comments 0 points
Unable to sign into Spectrum emailThis discussion was created from comments split from: How to set up a Spectrum email account.
Is this a real Spectrum email? - Keep Your Spectrum Internet CreditI use my Internet Hourly, we stream movies and i own a Twitch channel. and we play games over the n…Answered ✓ SteveRock12 223 views 2 comments 5 points
Can't respond to Spectrum SurveyI had a service call here 3 days ago and I was sent an email to do a survey on it. I tried to resp…Answered dresdenron 12 views 1 comment 0 points
Guide Temporarily Unavailable STBT-3101I’m constantly getting the STBT-3101 error code when I select the guide in my remote. Then tells me…Answered Eric_Steph 85 views 4 comments 0 points
Answered Kinge70 92 views 3 comments 0 points
Roku Skip 10 seconds not working anymoreHi, Did the 6/6/2022 Spectrum update change the Roku remote forward button "skip 10 seconds…Answered ✓ DG1456 32 views 3 comments 0 points
