The community gives users the chance to find and share solutions about our products and services with other customers.
Troubleshooting self install Modem?I work from home and are in dire need to getting the internet up and running in my new apartment, s…Answered solfx 62 views 4 comments 0 pointsInternet been going out for sometimes for unknown reasons (Unsure if its related to outage)In one day alone and few days back, I've been getting TLV-11, DS profile assignment change, T4 time…Answered Ghostie21 79 views 6 comments 0 pointsHigh Packet loss and ping regarding Node: tge0-0-1.rdrktxaz02h.texas.rr.comAs stated above this node has been having problems. Just wondering what are the steps to fix it, an…Answered Dlem0212 36 views 3 comments 0 pointswhy can't I activate the modemThe light of power, online and voice turn blue and everything works well at my TP-LINK AC12000 rout…Answered qlz 23 views 1 comment 0 pointsInternet Speed is cut more than half on Wireless devicesHello I hope someone here can help me out here. I got Spectrum internet 400mbps service and I use t…Answered themask888 51 views 1 comment 0 pointsCan't input public ip when port forwardingSo I recently decided to create a game server for me and my friend, but when it came to the port fo…Answered TehWither 37 views 5 comments 0 pointsSlow InternetI saw something regarding "Media Prioritization" on another forum, but cannot find it mys…Answered matt_stevens6 35 views 1 comment 0 pointsAnswered Lili 19 views 3 comments 0 pointsinternetHello, I have a camper that is 600' ish from my home. Spectrum will not allow a second drop nea…dtrombino 42 views 7 comments 0 pointsEthernet connection to Ubee DVW32CBDoes my Ubee DVW32CB from Spectrum (described as a Modem/Router) require a separate connected route…Answered Alex_B70 16 views 1 comment 0 pointsCannot connect to outgoing server mail.twc.comNone of our devices are able to send email today. Failure notices are received and messages sit in …Answered kevin_leroux 47 views 1 comment 0 pointsno audio on one channel.There is no audio on only one channel. The video is fine. How do I get the sound back?Answered MTNYC 44 views 6 comments 0 pointsQuestions about Security SuiteHello, I am a new to Spectrum, having left U-verse. My question is I have and am using AT&T s…Accepted Answer Jim2413 31 views 1 comment 0 pointsMG7550 and RobloxI have the 100 meg service and an MG7550 router/modem. Working fine except when using the Roblox ga…Answered jaylatus 25 views 2 comments 0 pointsCaller ID on TV Now Being Rolled Out to Spectrum Guide BoxesGuys, Just got a report that Caller ID on TV (Offered for all Spectrum Subs with CATV/Spectrum …Satch 27 views 4 comments 2 pointsWhat should I do if I get a Notice of Copyright Infringement ?I've received a Notice of Copyright Infringement and was wondering what I should expect and what sh…Accepted Answer Garcia_family01 43 views 1 comment 0 pointsRemote control appIt seems to me to the ultimate remote for Spectrum/AppleTV would be to have a Guide App (on iPad fo…Accepted Answer Khufu 23 views 1 comment 0 pointsBookmark How toNew to community. Cannot figure out how to bookmarkAccepted Answer emstexas 15 views 2 comments 0 pointswhy can't i log in to spectrum ?why can't i log in to spectrum ?Answered davidtilley111 21 views 1 comment 0 pointsWhy does your system tell me I am away from home when I am on my home computer?Your page tells me I am away from home when I am on my home computer and accessing the internet th…Accepted Answer SteveT_75 100 views 11 comments 0 pointsCloud DVR issuesThe cloud dvr is showing numerous shows recorded, however, I cannot get to them, nor delete them. …Accepted Answer JimG19 74 views 3 comments 2 pointsDoes Spectrum have a way for me to check if I'm in an outage?I know there's a banner showing up when I'm in an outage, but sometimes I may be the first one to n…Answered OboeGal 50 views 4 comments 1 pointSo Spectrum does not offer any virus etc protection for free?Ditto inquiry aboveAccepted Answer Pearlgal 42 views 1 comment 0 pointsThe Decades ChannelIs Spectrum NYC negotiating with WNYW to get the Decades Channel? I should not have to get the chan…Accepted Answer uncle1mike 24 views 1 comment 0 pointsPlease help I'm so lost.. New customer, coming from AT&T (cant hook up to google home)I just got my equipment and I'm having some major issues. Love the speeds but I can't use my googl…Answered johneric8 39 views 6 comments 0 pointsSpectrum just had a nation wide Internet outage earlier.I got disconnected after 6:35 PM PDT and then reconnected at about 7:24 PM PDT. https://www.dslrep…Accepted Answer AntDude 74 views 3 comments 0 pointsWhy aren't televised shows or event broadcast with a unique code?When I was based in UK 15 yrs ago Sky TV and other broadcasters identified each show or sporting ev…Answered flyingtt 14 views 1 comment 0 pointsSending ErrorFor the last two weeks I've been getting a sending error AUP#Out-1110. And I receive it only for c…Answered Kison 30 views 1 comment 0 pointsHBO Max Launches Today! (Free With HBO) On SpectrumGuys, Today, HBO Max launches! This is a new streaming service, and to get it for free on Spectrum…Accepted Answer Satch 84 views 22 comments 2 points