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Join the conversation with customers and Spectrum employees to share knowledge, ask questions, and get answers
Discussion List
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Why does the Spectrum app crash when trying to access cloud recordings on my iPhone13?I have an I phone 13 and cannot get access to my recorded shows on cloud dvr. Have plenty of stora… -
Still getting spam calls with nomorobo and callguardHow come I am still getting spam calls when I have nomoro and call guard on my telephone line?
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Need ability to view billing statementHas it been brought to the attention of the Spectrum IT team that the ability to view a printable b…Answered ✓ veitengk5184 153 views 8 comments 0 points Most recent by KM6CLV Managing & Using your Spectrum Account
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Can cloud record on spectrum xumo recorded sports program with extra time?Live sports programs usually extend beyond scheduled time . With spectrum xumo, can i rcord with ex…
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Charter EmailI am having trouble with my email account on Charter Spectrum. I called Charter representative she …
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Problems with Road Runner email accountMy Road Runner email account was opened when we started with Time Warner Cable over 30 years ago an…
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Home phone dropping after 30 minutesMy Spectrum voice home phone keeps dropping after 30 minutes. It happens continuously! I had a serv…
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Trouble adding cellular to apple watchHi i transferred my iphone from verizon to spectrum and it was easy. But i cannot activate cellular…
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Dolby digital 5.1 using streaming appSo new to spectrum here and I can’t seem to find any information regarding 5.1 audio using the stre…
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Cloud DVR shows recording is there, but there is no icon of the recording and no way to access itI recorded a show today and the cloud DVR shows that there is a recording (for example 9 of 100 rec…
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Why did Spectrum "upgrade" me from DOCSIS 3.1 to DOCSIS 3.0 modem?Hello! I have a Motorola MB8611 DOCSIS 3.1 modem (I own it) that has been working fine. For the pa…
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Why does my Internet continue to drop?I bought the 1G service because we play games, watch videos and I work from home often. The interne…
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Traditional cable DVR FunctionalityIs there a streaming media server app that provides playback controls that would allow me to pause,…
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Error Reference Code DGE-1001I keep getting this error code after the new update to the app? I've tried clearing the cache and d…Answered Dan808 66 views 5 comments 0 points Most recent by William_M My Spectrum App - My Spectrum App Feedback
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Spectrum internet service is out, how long will it last? Jamestown NYSpectrum internet service is out, how long will it last? Jamestown NY
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Does Spectrum have a limit on how many emails you can block?I have been getting a ton of spam email and whenever I try to block them, I get ERROR, ERROR, ERROR…
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Is there a way to disable the exit to live tv screenI'm using the spectrum tv app on roku. If I leave the app and open it back up I always get the exit…
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Can't log into the Spectrum TV app on my iPad with iOS 12.5.7Back in March of 2023, there was an issue with the Spectrum TV app on my older Apple iPad, in that …Answered ScottyZ01 81 views 4 comments 0 points Most recent by ScottyZ01 Spectrum TV App Feedback - Apple Devices & Apple TV
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Why am I getting an stlp-999 on CNN and on EspnWhy am i getting an stlp-999 code on CNN and ESPN.
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How do you get to On Demand networks with Xumo?How do you get to On Demand networks with Xumo? There is no on Demand Channel listed. There is no C…
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Why can't I pause and rewind live Live on Xumo using the Spectrum TV App?Unbelievable that in this day and age, we cannot pause, rewind, FF live tv using Xumo/Spectrum App.…Answered ✓ Juliegera 2.7K views 46 comments 3 points Most recent by TommieJohn_6 Spectrum TV App Feedback - XUMO
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Two Step Verification is not working properly=Anyone else have this problem?Why do we have to go through two step verification every single time we log in from the same browse…samuelsonsl 32 views 2 comments 0 points Most recent by William_M Managing & Using your Spectrum Account
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Screen freezing….Anyone else having issues with your screen freezing during streaming (but audio works fine)? I o…Dprice1802 14 views 1 comment 0 points Most recent by William_M Spectrum TV App Feedback - ROKU & Other devices
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Apple TV Screensaver interrupting playback from Spectrum DVR CloudI recently subscribed to Spectrum and find that when I am playing back recordings from the Spectrum…
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Unable to send emails beginning on 10/31/23Hello, I am able to receive emails from my Spectrum email account which comes with Spectrum Interne…
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Xumo recordingI just hooked up my Xumo and I have looked online and in the manual but I can not find out how to s…
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Why is there no Spectrum app for an LG Smart tv? Will there ever be one?Why is there no Spectrum app for an LG Smart tv? Will there ever be one? You go out and buy an expe…Answered Geobit 17 views 1 comment 0 points Most recent by Lyn_T Spectrum TV App Feedback - ROKU & Other devices
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Can't see my device in the "Your Devices & Groups" list using the SAX1V1S routerI have an IoT device that is connected directly to the SAX1V1S router via an ethernet cable. The de…
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