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Discussion List
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4k Channels - Service UnavailableI have a Sharp OLED 4k Roku TV and when I tune to any of the 4k channels in the Spectrum TV app whe…pharmdtg 104 views 6 comments 0 points Most recent by pharmdtg Spectrum TV App Feedback - ROKU and Other devices -
Email account not accessibleon 11/22, I lost access to my email. Spectrum said that account and another had been suspended when…
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how to delete all my emails at once?I have 5GB of emails that need to be deleted. You can delete 100 at a time (??) Does anyone know ho…
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63% packet loss on hop through lag-402.asbnva1611w-bcr00.netops.charter.comHi I'm having a lot of latency issues while gaming even though servers are in Washington DC. Here's…
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Sign on password not accepted with emailI us outlook to view my emails. Email is Mu———33@twc.com. I used my save pw and it was not accept…
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Kudos to Johnny Miller from TennesseeJohnny showed up with a plethora of ideas, good information, and excellent customer service! He as…Answered Cwheat1201 12 views 2 comments 0 points Most recent by Cwheat1201 Employee Kudos from Customers
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NEW ACCOUNTHow do I link my email to this account
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How to I leave positive feedback for a customer support agent?I had to call Spectrum today to speak to a customer service representative in order to get help wit…
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Issue with Third-Party Email ClientsWe've identified an issue affecting a small number of customers who can no longer access their Spec… -
Motorola 2024+ activationI'm trying to activate a brand new 2024+ bought in the US directly from Motorola. My about in phone…
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Can't login to rochester.rr.com email in Outlook or online@rochester.rr.com - couldn't login as I always do in Outlook so tried online and couldn't login the…
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Where is the PBS Passport app?We are very disappointed that we cannot find the PBS Passport app since switching to Xumo. When wil…
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servicesI am needing to move my internet modem & was wanting to know if you guys can come out and re ru…
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Five star review!This is the only way I could find to leave a review, but I had such a good experience taking to Mar…
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Excessive Spam in EmailI am getting a LOT of spam in my email accounts over the last few weeks. Often they bombard the sam…
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Criterion Channel StreamingI don't see that the Criterion channel is available for streaming. I would like to request tha thi…
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Feature request: GuideI'd like to request a couple features for Apple TV's app: 1 - The guide should wrap back around lik…PontiacBandit 37 views 1 comment 0 points Most recent by Lyn_T Spectrum TV App Feedback - Apple Devices and Apple TV
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Is there no way to give feedback for a technician?Hello, I just wanted to know if there was a proper way to give feedback for technicians. I just wan…Answered AnthonyMooreDevices 21 views 1 comment 0 points Most recent by Lyn_T Employee Kudos from Customers
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Customer Service is the best I've ever dealt withI just wanted to express my sincere gratitude for the Spectrum customer support pipeline. I have ha…
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Issue with Third-Party Email ClientsWe have one set of email addresses that work fine with third party apps. The second set of email a…
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Spectrum app keeps asking if I’m watching non stopmy spectrum app keeps asking me if I’m watching nonstop. . I’ve tried everything to solve the issu…
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Is this problem outside of my home network?I have restarted my network several times over the past few days trying to remedy this connection i…
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Symmetric Speeds for Encinitas, CAHi. Is there any schedule for when symmetric speeds will be enabled in Encinitas, CA? Spectrum's…
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Webmail is currently ONLY available via the Spectrum.net website using my Windows PC.On my iOS devices, there is no option to “Check Email” in the Spectrum app or any browsers. I think…
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Xumo recordingsMy recorded movies are being deleted before I've watched them Can they be recovered?
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Email/foldersPerhaps it’s there and I just can’t find it but I need/want a way in Email to collapse my folders. …
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Spectrum TVI have two home locations and two separate accounts with Spectrum Home 1 - internet and 2 phones Ho…Answered ✓ JulesK 94 views 7 comments 0 points Most recent by JulesK Spectrum TV App Feedback - XUMO
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Customer Solutions FeedbackJust got off the phone with spectrum. I wanted to drop this regarding an employee from CUSTOMER SOL…
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Video preview tilesCan we get video preview tiles function during the FF/REW function of CloudDVR on ROKU?Metalman 42 views 1 comment 0 points Most recent by Jilliana_M Spectrum TV App Feedback - ROKU and Other devices
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