Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Welcome to the Spectrum Support Community
Join the conversation to share knowledge, ask questions and get answers
Discussion List
-
306 No longer availablehello, I have Spectrum Select and the sports package and I still do not have 306 for Gaurdians gam…
-
Why is spectrum internet having issues with ping in near servers but better in far away servers?Hi, we play a lot of video games in our house, and we've been having issues with the internet only …
-
-
Answered ✓ Boncheat 49 views 1 comment 0 points Most recent by Edward_T My Spectrum App - My Spectrum App Feedback
-
High speed splitIs there any word or update on high speed split coming to the north lake Norman area of North Carol…
-
-
Answered ✓ Closed Skgreenberg 162 views 5 comments 0 points Most recent by Satch Channels and Programming
-
How many if you have had the delay problem with fast forward, backup, play, or pause?I have been having this problem for a while. An additional issue developed with trying to skip com…
-
Programing Data on Spectrum Guide Has Been an Hour Ahead Since this Morning (June, 20, 2025)Guys, Have not rebooted yet, but the guide time data on my Spectrum Guide cable box has been an hou…
-
My symmetrical internet speeds 400/400 are not symmetrical.My January 2025 Spectrum statement announced that my internet speeds had been upgraded to 400 downl…
-
Slow internetI have Spectrum Internet Gig. It worked just fine when I got it. Runs thru a new Asus router. Was g…
-
WiFi Calling ProblemsWe have the 1gb Internet plan using a Spectrum modem with a new Eero WiFi 7 Pro mesh network. We a…
-
Buffering on YouTube TVWhat can be done to eliminate the buffering on YouTube TV? My router is approximately 6 feet from m…
-
How to reboot modem remotely?I want to be able to reboot the modem when I am out of the house on vacation. The instructions I've…
-
Exposed wiring in neighborhoods- Missing boxesOur community is a bulk customer of Spectrum and since Hurricane Helene, we have a number of ugly w…
-
Cannot access any of the upgrades that were billed to my account, Disney plus, Hulu, ESPN,can someone please help me every time I log onto Disney and or Hulu and try to stream it says I nee…
-
Why has my account number changed & what is the $40.65 charge transfered from my old account number?Answered sandbag 74 views 1 comment 0 points Most recent by James_M Managing and Using your Spectrum Account
-
Mini GuideAnyone know why our cable tv service guide goes to the mini guide ? We have to reboot the box to ge…
-
Guide Lists Outdated Call Letters on Local Channel@William_M, @James_M, or any moderator: I am writing to report outdated call letters in the Guide o…
-
To be announcedmy guide just shows To be announced for my local channels and has for the last month. Can it be fix…
-
How to change my billing informationvery confusing app trying to change my information can u helpAnswered ✓ Closed Greatlooker 93 views 1 comment 0 points Most recent by James_M My Spectrum App - My Spectrum App Feedback
-
Intermittent Internet after new modem/routerEveryday since this new modem and router were sent out Internet goes in and out of connection CONST…
-
new internet setupinitially setup on phone, now cannot connect to my laptop. do not know name of available network di…
-
Why are incoming calls going straight to Voice Mail?We have checked all settings on our iPhone 15 and incoming calls are going straight to Voice Mail. …
-
Unable to sign in on downloaded appI downloaded the Spectrum TV app on my tablet. When I open the app and click on sign-in, the scree…Answered ✓ ITband 100 views 8 comments 0 points Most recent by William_M Spectrum TV App Feedback - Android
-
DescriptionsI am trying my best to get used to my Xumo box. I am learning how to navigate around, the one thing…
-
Unable to turn off fraud protectionI accidentally deleted my eSIM after changing my phone number and then resetting my phone. So I wen…
-
Would you like to continue watching spectrum? Keeps popping up every 5 secondsIs anyone else having this same problem? Spectrum Spectrum can't seem to figure it out and neither …Answered ✓ Briankaylee 171 views 14 comments 0 points Most recent by HT_Greenfield Spectrum TV App Feedback - ROKU and Other devices
-
-
Ping spikes daily around 10:50pm to 11:20pmHello, I'm in an apartment complex that has the Spectrum Business tech amenity bundle, and a little…
Categories
Popular Tags
- Internet 227
- Customer Service 113
- Troubleshooting 110
- Spectrum Mobile 103
- Channels and Programming 99
- Spectrum TV App Feedback 94
- My Spectrum App 84
- Modem 68
- Feedback 67
- cDVR / Cloud DVR 64
- email 62
- Error Codes 56
- Slow Speeds 46
- Roku 41
- Outage 38
- Set Top Box 34
- Xumo 31
- billing 23
- Apple Watch 22
- Resolved 18
- Spectrum 16
- IPv6 14
- Voicemail 12
- 4K Streaming 12
- On Demand 12