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LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
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Join the conversation in our public space to share knowledge, ask questions and get answers
Discussion List
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Symmetrical Troy, IL 62294Any progress on Troy, IL 62294 symmetrical roll out? I asked customer service about a year ago and … -
Communication between Spectrum landline answering machine and voicemailOver the weekend I disconnected my landline and answering machine. A call went to my Spectrum voic…
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High Split symmetrical upgrade in CA 92377?Was wondering, we had a network upgrade on August 30th in Rialto, CA 92377. We had an outage overn…
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High-split / symmetrical enablement status for Kalispell, MT 59901Following up on the official Network Evolution thread. Kalispell, MT was listed in the “estimated t…
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Intermittent Internet ConnectionMy internet keeps going in and out. I am in 90293, is there something going on?
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The Movie ChannelWas there a free trial this weekend for the 4 movie channels? They appeared on my lineup on Frida…Answered ✓ GordonDupont24 56 views 3 comments 0 points Most recent by Kelly_M Channels and Programming
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My modem went offline overnight for 4 nightsWe woke up Thursday Friday Saturday and Monday mornings to find out that our modem was offline. I u…
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Email IssuesI am having problems downloading/opening email (using Thunderbird as my third-party email program),…
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Intermittent Internet / Possible Damage to Outside Cable DropMy Spectrum 500 Mbps internet has become extremely unstable. Speeds that used to be ~400 Mbps over …
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No connectivity to Apple MailI have been having problems for days in having emails updated on my apple mail account. When I try…
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14202 Update?Hello is 14202 redacted for security reasons in Buffalo on target for high split to be released by …
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I am having packet loss when connecting to certain serversAbout a week ago, Spectrum did a some kind of upgrade in the neighborhood (I did not purchase a new…
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Who else is getting a barrage of fake warnings:This was from: MySpectrum.net nwalker18@roadrunner.com SPECTRUM Last month, we informed you about …
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High Split Rollout for 14040Is there an ETA available for High Split in the 14040 zip code? I see linemen around all the time; …
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High Split progress in 27021 NCAny updates to this?
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Spectrum did a system update a couple nites agoSpectrum did a system update a couple nites ago & now the TV app won't list the recorded s…
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high split status checkany updates for the 53018 wi area yet? got a text about upgrades a few months ago but havent notice…
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Network Upgrades for 92131I received a notice saying that the upgrade work was completed a few days ago in my area. Internet …
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Employee Kudos: Joseph (Tampa Office) & Rico (Mobile Department) Saved a Business!!On Thursday, August 27, 2026, at approximately 2:00 PM, I spoke with a manager named Brianna. I req…
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Pixelation and Audio Dropouts in Spectrum CommercialsDuring commercial breaks, regardless of show or cable channel, whenever a Spectrum commercial comes…
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Can't access nycap.rr.com emailI cannot access my rr email. When I choose forgot password, it prompts me to get a verification cod…
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How to REMOVE YouTube???I do not want my kids on YouTube, but thanks to Spectrum all they have to do is go to the Youtube c…
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How do I reset the password for a legacy @twc.com account?My @twc email account started getting signup notifications for services I don't use, and my pa…
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Sportsnet LA audio glitchesSo many issues with Sportsnet LA in particular lately. Tonight it’s audio that sounds slower and oc…Answered majorT 119 views 4 comments 0 points Most recent by ElizabethR Spectrum TV App Feedback - Apple Devices and Apple TV
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What can I do to fix blocky reception since the service upgrade in the Albany area of NY?Most of the time the picture is okay, but sometimes if there is a lot of motion like cars racing or… -
Old runner email stopped retrieving emails on outlookbeen using roadrunner email account since we started email. Wife share the email address on separat…
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Security Shield falsely blocking happystakeout.com — recategorization requestI'm writing to request a review of happystakeout.com, which Spectrum's Security Shield (C…dnconsult 49 views 1 comment 0 points Most recent by Lyn_T My Spectrum App - My Spectrum App Feedback
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Why did I manually have to reboot the Router and Cable Box after an upgrade outage?During the night, there was a scheduled upgrade. During that time, the router blinked red and the m…
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Should these lines be buried?The power company recently removed an old power line pole, but the Spectrum wires were connected to…
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