Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Welcome to the Spectrum Support Community
Join the conversation to share knowledge, ask questions and get answers
Discussion List
-
Spectrum TV DVR Functions on ATV4K Need ImprovementATV4K model A2737 (64GB) with tvOS 26.1. SpectrumTV ver 3.36 While overall, I am quite happy with …CedricR 55 views 1 comment 0 points Most recent by unknown Spectrum TV App Feedback - Apple Devices and Apple TV -
Why did I have to reboot my router after a service outage?There was a total outage (TV, Voice and Internet) around 12:30am this morning lasting about an hour… -
Can I set the Xumo box on startup to go directly to the Guide or Favorites channel list?Can I set the Xumo box on startup to go directly to the Guide or Favorites channel list? Also, is p…
-
Is this the month my Cable Bill is going to increase?All I know my cable bill has increased by 40.00 since 2023. Before it was Spectrum my bill was 183.…Answered ✓ Closed POSU2025 54 views 1 comment 0 points Most recent by Mo_S Managing and Using your Spectrum Account
-
Want to give kudos for recent customer service experienceI wasn’t sure where to leave this feedback but I hope this can reach the right folks. I called to c…
-
Packet loss since yesterdayGetting packet loss on second hop. Can someone from technical staff comment please? |-------------…
-
NBA App log in with SpectrumI watch Lakers games on my TV using the NBA league pass app and then I am able to log in using my T…Closed ClaudeMcGee 59 views 1 comment 0 points Most recent by HT_Greenfield Individual TV Network Apps
-
High Split Progress in Canyon Country, CAHow goes the installation of the High Split upgrade in Canyon Country, CA with the Zip Code of 9135…
-
Outstanding Tech Keni just wanted to send positive feedback on the outstanding tech named Ken that you sent to my home …Answered ✓ Closed KPyle 20 views 1 comment 0 points Most recent by Mo_S Employee Kudos from Customers
-
I'm trying to get access to a very old nc.rr.com emailI previously had an email T*****@nc.rr.com. I need to access it and am unable to.
-
4k Channels - Service UnavailableI have a Sharp OLED 4k Roku TV and when I tune to any of the 4k channels in the Spectrum TV app whe…Closed pharmdtg 137 views 6 comments 0 points Most recent by pharmdtg Spectrum TV App Feedback - ROKU and Other devices
-
Email account not accessibleon 11/22, I lost access to my email. Spectrum said that account and another had been suspended when…
-
how to delete all my emails at once?I have 5GB of emails that need to be deleted. You can delete 100 at a time (??) Does anyone know ho…
-
63% packet loss on hop through lag-402.asbnva1611w-bcr00.netops.charter.comHi I'm having a lot of latency issues while gaming even though servers are in Washington DC. H…
-
Sign on password not accepted with emailI us outlook to view my emails. Email is Mu———33@twc.com. I used my save pw and it was not accept…
-
Kudos to Johnny Miller from TennesseeJohnny showed up with a plethora of ideas, good information, and excellent customer service! He as…Answered Closed Cwheat1201 13 views 2 comments 0 points Most recent by Cwheat1201 Employee Kudos from Customers
-
NEW ACCOUNTHow do I link my email to this account
-
How to I leave positive feedback for a customer support agent?I had to call Spectrum today to speak to a customer service representative in order to get help wit…Answered ✓ Closed zoe13101 28 views 1 comment 0 points Most recent by Mo_S Employee Kudos from Customers
-
Issue with Third-Party Email ClientsWe've identified an issue affecting a small number of customers who can no longer access their… -
Can't login to rochester.rr.com email in Outlook or online@rochester.rr.com - couldn't login as I always do in Outlook so tried online and couldn't…
-
Where is the PBS Passport app?We are very disappointed that we cannot find the PBS Passport app since switching to Xumo. When wil…Closed kevinminnesota 151 views 1 comment 0 points Most recent by HT_Greenfield Individual TV Network Apps
-
servicesI am needing to move my internet modem & was wanting to know if you guys can come out and re ru…Answered ✓ Closed brookelynrcole 36 views 1 comment 0 points Most recent by Tyleen_Z Home Networking
-
Five star review!This is the only way I could find to leave a review, but I had such a good experience taking to Mar…Closed Jenna_Warren 19 views 1 comment 0 points Most recent by Melissa_G Employee Kudos from Customers
-
Excessive Spam in EmailI am getting a LOT of spam in my email accounts over the last few weeks. Often they bombard the sam…
-
Criterion Channel StreamingI don't see that the Criterion channel is available for streaming. I would like to request th…
-
Feature request: GuideI'd like to request a couple features for Apple TV's app: 1 - The guide should wrap back …Closed PontiacBandit 39 views 1 comment 0 points Most recent by Lyn_T Spectrum TV App Feedback - Apple Devices and Apple TV
-
Is there no way to give feedback for a technician?Hello, I just wanted to know if there was a proper way to give feedback for technicians. I just wan…Answered Closed AnthonyMooreDevices 26 views 1 comment 0 points Most recent by Lyn_T Employee Kudos from Customers
-
Customer Service is the best I've ever dealt withI just wanted to express my sincere gratitude for the Spectrum customer support pipeline. I have ha…Answered Closed michelle22 15 views 1 comment 0 points Most recent by Lyn_T Employee Kudos from Customers
-
Issue with Third-Party Email ClientsWe have one set of email addresses that work fine with third party apps. The second set of email a…
-
Spectrum app keeps asking if I’m watching non stopmy spectrum app keeps asking me if I’m watching nonstop. . I’ve tried everything to solve the issu…
Categories
Popular Tags
- Internet 249
- Customer Service 145
- Troubleshooting 121
- Spectrum Mobile 111
- Channels and Programming 107
- Spectrum TV App Feedback 104
- My Spectrum App 95
- Feedback 80
- Modem 74
- email 71
- cDVR / Cloud DVR 69
- Error Codes 60
- Slow Speeds 48
- Outage 48
- Roku 44
- Set Top Box 38
- Xumo 34
- Spectrum 32
- billing 27
- Apple Watch 22
- Resolved 18
- High Split 15
- IPv6 15
- Voicemail 14
- 4K Streaming 14