Spectrum Community
Customer support forum to provide feedback and ask questions about your services
Discussion List
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2.4g devices won't connect to new routerI have two devices that need to connect to 2.4g through apps on my phone, but they require my phone… -
Spectrum wi-fi auto connect turned offI recently upgraded to the S23+. I can not connect to spectrum mobile. The option under wireless, …
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Columbus Ohio showing Kentucky local channelsAnyone experiencing this issue? Channel lineup has changed. Local channels are Kentucky local.
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Why is my spectrum tv app displaying something didn't work right reference code WGE-1001?why is my spectrum tv app displaying something didn't work right reference code WGE-1001Answered mesha 21 views 1 comment 0 points Most recent by James_M Spectrum TV App Feedback - ROKU & Other devices
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Why can't Spectrum just block calls identified as spam? or are computer-generated?I get at least a half dozen calls labeled SPAM ringing through on my phone each day. If the call is…
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why am I unable to place seasonal cottage on seasonal hold?Attempted to place seasonal cottage account on seasonal hold...was told there had to be atleast 9 m…Answered shelcran 42 views 4 comments 0 points Most recent by Renee_T Managing & Using your Spectrum Account
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Can't send emails on Roadrunner when iPhone is connected via cell serviceAlthough I can receive emails on my Roadrunner account when my iPhone is connected using cell servi…
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When will Spectrum support Google Pixel LTE Watch?I just got the Pixel 7 and I'm ordering the Pixel Watch and want the LTE. It appears they only sup…Answered ✓ Announcement Closed Lolo56 152 views 3 comments 0 points Most recent by Daveyjos Spectrum Mobile
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What does 'User Pending Delete' mean for an email sub account?I deleted an email sub-account and they now appear with the notation User Pending Delete. Is there …
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Why am I seeing a COX icon on Samsung TV?on my Samsung TV I used to go to source and click on spectrum however now it takes me to a COX icon…
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Connecting to "Spectrum Free Trial" hotspotI have been trying to set up my new Samsung Tablet to access "Spectrum Free Trial" hotspo…
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Need list of outgoing calls from my home phoneI have spectrum voice phone service in the Cantonment, FL service area. I heed a list of my outgoin…
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Why am I still not getting some Disney-owned channels?I received an email from Spectrum saying that the Disney-owned channels have returned to the cable … -
Specifically what is error AUP#Out-1360I'm trying to fix an issue with my email forwarding to a family member and encountering this error.…
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Urgent Internet Issue, Router Going in and Out, Intermittent Internet Multiple Times a DayI decided to upgrade my plan to the 500 mb Spectrum plan and got a new modem and router on 09/04. …
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What happened to MLB Network on Spectrum?Where is MLB Network in Spectrum lineup?
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Why am I hearing that some of my Disney-owned TV channels, including ESPN, may go away?Spectrum needs to make sure they continue offering ESPN, ABC, and the ACC Network as part of their …
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As a legacy Silver customer will my status be the same as select plus when the espn + is offered?With today’s Disney announcement I understand that everyone will be offered free ad based Disney + …
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How do I cut/paste email addresses from Excel into the new Charter email format?I recently acquired a project in which I need to send periodic updates to 500+ email addresses. The…
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My internet was changed by apartment people so now I need the said number. Where would I find it onHow do I find the ssid number on my Mac laptop to connect my internet
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Epson printer not connecting via wifiSpectrum just installed a new router and now the Epson printer shows connected but in the spectrum …
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Is my internet down?Is my internet down?
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FirestickI’m having trouble with streaming using my 4K Firestick Max. I’m getting buffering, skipping and f…
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Outbound Caller ID being blockedMy phone (landline) is not giving out my caller ID number and the app no longer gives you access to…
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How do I find the 15 channel choices for spectrum choice 15?How do I find the choices for spectrum choice 15?
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Frequent intermittent drops of Internet connection, ET2251, how to update firmwareModem keeps losing internet connection, for short timeframe and reconnected. Happening multiple tim…
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can’t dial outi moved one of my lines from Verizon to spectrum but can’t dial out or sent text messages. I can re…
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Is buffering normal?I'm streaming through a Roku and there is no issues with the ROKU on any other App or channel. I've…Answered ✓ maybesomeday 32 views 2 comments 0 points Most recent by maybesomeday Spectrum TV for Roku Devices
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Why does the spectrum app on Roku open with “exit to live TV” when I have it programmed to CNN?This started happening a number of months ago. I programmed my Roku to start up to CNN, then all of…
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Unable to connect Lenovo smart clockI just got my new router. I cannot connect my Lenovo smart clock. It only connects to a 2,4 G netwo…
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