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Discussion List
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How to I leave positive feedback for a customer support agent?I had to call Spectrum today to speak to a customer service representative in order to get help wit…Answered ✓ Closed zoe13101 69 views 1 comment 0 points Most recent by Mo_S Employee Kudos from Customers -
Where is the PBS Passport app?We are very disappointed that we cannot find the PBS Passport app since switching to Xumo. When wil…Closed kevinminnesota 538 views 1 comment 0 points Most recent by HT_Greenfield Individual TV Network Apps
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servicesI am needing to move my internet modem & was wanting to know if you guys can come out and re ru…Answered ✓ Closed brookelynrcole 59 views 1 comment 0 points Most recent by Tyleen_Z Home Networking
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Five star review!This is the only way I could find to leave a review, but I had such a good experience taking to Mar…Closed Jenna_Warren 39 views 1 comment 0 points Most recent by Melissa_G Employee Kudos from Customers
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Criterion Channel StreamingI don't see that the Criterion channel is available for streaming. I would like to request th…
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Is there no way to give feedback for a technician?Hello, I just wanted to know if there was a proper way to give feedback for technicians. I just wan…Answered Closed AnthonyMooreDevices 64 views 1 comment 0 points Most recent by Lyn_T Employee Kudos from Customers
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Customer Service is the best I've ever dealt withI just wanted to express my sincere gratitude for the Spectrum customer support pipeline. I have ha…Answered Closed michelle22 29 views 1 comment 0 points Most recent by Lyn_T Employee Kudos from Customers
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Symmetric Speeds for Encinitas, CAHi. Is there any schedule for when symmetric speeds will be enabled in Encinitas, CA? Spectrum&#…
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Customer Solutions FeedbackJust got off the phone with spectrum. I wanted to drop this regarding an employee from CUSTOMER SOL…Answered Closed JoshA_1 35 views 1 comment 1 point Most recent by William_M Employee Kudos from Customers
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When will activation of streaming app pages be available in spectrum.net?Page Not Found Error returned in spectrum.net when trying to activate streaming app. Noticed this …Closed BrendaH1 202 views 7 comments 0 points Most recent by catchtwentytwo Individual TV Network Apps
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When will High Split Be Added to My Area?Hi, I'm wondering if there is an ETA or Schedule for installing High Split (Symmetrical) inter…
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Unbelievable customer service!!!I just recently switched my phone carrier to Spectrum and I have never experienced better customer …
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Fox One AppWhen will the Fox One app be added to the xumo streaming box
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Would you like to continue watching spectrum? Keeps popping up every 5 secondsWould you like to continue watching spectrum? Keeps popping up every 5 secondsOnly 1 TV using the s…Answered ✓ Closed korians 183 views 5 comments 0 points Most recent by Tyleen_Z Individual TV Network Apps
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When Will High Split Be Available At My AddressWhen Will High Split Be Available At My Address in the town of Lockport, NY 14094 ? Very annoying, …
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High split - Thousand OaksCan you provide any update on when high split is coming the zip 91362?
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BF6 Lagging Upstream Network. What can i do?I ran a tracert and saw some latency at 96.34.0.185 which is a node upstream in the charter network…
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does spectrum use a satellite disk to deliver internet servicedoes spectrum use a satelliet disk to deliver internet to a home
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Fox One App (2 questions)I am using the Fox One App on my phone and on my Samsung TV. I see it's included in the Spec…Answered Closed cflesch 446 views 3 comments 0 points Most recent by Renee_T Individual TV Network Apps
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Wonderful Tech in Fond du Lac, WIHad an outstanding technician today in Fond du Lac, WI—Cameron. He not only fixed our issue but al…
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Top Notch customer serviceLong time customer here. Retired and kinda grumpy BUT, today went into the Long Beach bellflower l…
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The Spectrum app guide is ahead by 4 hours. Setting is EST and it shows the correct time, but anotheThe time on my tv is correct but the Spectrum app guide is showing 4 hours ahead. This happened bef…Answered Closed Thehendy 1.1K views 7 comments 0 points Most recent by tzingsheim Individual TV Network Apps
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Recognizing Taylor for outstanding customer service/tech supportI hope you will forward to Taylor's manager this compliment: I work with people all day, have …
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Employee Recognition - Reynaldo R @ Montclair Place, CA storeI'd like to shout out Reynaldo Romero at the Montclair, CA store for his stellar customer serv…
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Positive FeedbackChristopher was an amazing technician that did everything he possibly could to help fix my issue to…Closed Jonspann13 30 views 3 comments 0 points Most recent by Edward_T Employee Kudos from Customers
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I'm unable to activate Peacock+I've tried to activate Peacock+ using laptop, iPad and iPhone. I've followed the directio…Answered Closed johneye1 1.1K views 14 comments 0 points Most recent by Satch Individual TV Network Apps
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Text Alert Regarding Network Upgrade For 4 DaysJust got a text stating that there is a planned network upgrade in my area, likely just upgrading t…
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Kudos to KiaraHi! I'm a long-time Spectrum customer, but I've been experiencing a LOT of frustration la…Closed ASwinford 22 views 1 comment 0 points Most recent by Jilliana_M Employee Kudos from Customers
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Kudos to Destinee!!I contacted Spectrum chat this evening and was assisted by the wonderful and talented Destinee. All…
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High Praise for ElvinEarlier this week, Elvin saved the day!! We upgraded our router and the speed slowed to a crawl. Th…Answered Closed Courtney_Lowe 26 views 1 comment 0 points Most recent by Lyn_T Employee Kudos from Customers
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Popular Tags
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