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Discussion List
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High split and symmetric internetMy area was just upgraded to high-split. That required a new channel adapter for the higher frequen… -
SportsNet channel having issues on Roku. Anyone else?I have the Spectrum app on my Roku TV. The Sportnet channel is stuttering and gives me playback err…Closed LakeShow247 59 views 2 comments 0 points Most recent by Jilliana_M Spectrum TV App Feedback - ROKU and Other devices -
internetWhy did my service go up by 5 dollarsClosed DashaCat1 132 views 4 comments 0 points Most recent by Mo_S Managing and Using your Spectrum Account -
Can’t access my emailI have the same problem. As of a few days ago (looks like 2/5/26), I can no longer sign in to my @s… -
Why my HP printer now longer connects to wifi directMy HP Envy 6000 printer quit printing from my mobile phone. Wifi direct no longer shows connected o… -
DO I have the latest equipment ?Hello I'm in Los Angeles with the 1000 mbit / 35mbit plan. I have the sax1v1k / en2251 Spectru… -
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Charter Email stopped sending and receiving on my iPhone. I deleted and need to resetupHow do I set-up my Charter email again on my iPhone? -
Kudos to Parker in the Silas Creek Parkway office-Winston-Salem, NCParker was so helpful to my husband and me in resolving our issue. He was most knowledgeable, court… -
Blank Channel That Needs to Be RemovedVictory, a religious channel, was removed back in September of last year. However, the “Programming… -
STLP-999 ErrorI read all of the current posts, but my question is why is there an authentication issue? If your … -
GREAT JOB HEATHER FROM KYI had the pleasure of chatting with Heather from KY. She was so kind, caring, and polite. She was a…Answered ✓ Closed cindy72499 42 views 1 comment 1 point Most recent by Edward_T Employee Kudos from Customers -
General questions about the Spectrum app "4K" setting(This is not about Roku, but the category menu doesn't have a general app category.) I decided…Answered ✓ Closed GaryGo 960 views 3 comments 0 points Most recent by Edward_T Spectrum TV App Feedback - ROKU and Other devices -
Answered ✓ Closed lavaspectrum182 220 views 3 comments 0 points Most recent by cmascote75 Managing and Using your Spectrum Account -
Logging into streaming apps on a different platforms (Roku TV, Samsung tv, windows PC, iphone 16...I can't access the streaming apps on any of the above devices. My husband and I each are list…Answered ✓ Closed slhibbard 101 views 1 comment 0 points Most recent by Katrina_L Spectrum TV App Feedback - ROKU and Other devices -
how to download spectrum app onto my laptop?Hi, I was getting an error message when I tried to download the Spectrum app on my laptop. HP Lapt… -
Answered Closed aswoods01 96 views 2 comments 0 points Most recent by unknown Channels and Programming -
Merged: MY IPHONE, I CANNOT MAKE A CALL OR RECEIVE ONEThis discussion has been merged. -
Security questionHow do I update or set up security question? -
Answered ✓ Closed Allan1Tinytuba205 415 views 4 comments 0 points Most recent by Jilliana_M Managing and Using your Spectrum Account -
eSim on iPhoneHow do I use my eSim while traveling in South Africa? -
How do I add Peacock to all my TV’s. I loaded it but it only appears on one of my TV’s and I have 4load peacock on all my TV’s it only loaded it on 1Answered Closed Allycat2001 246 views 2 comments 0 points Most recent by HT_Greenfield Home Networking -
Chat feature is not working on the App or on the websiteI have tried using the chat feature on my phone and my computer and chat will not workAnswered Closed tsnewberg4904 62 views 1 comment 0 points Most recent by James_M Managing and Using your Spectrum Account -
With the spectrum email upgrade, some of my subaccounts at socal.rr.com did not transferWhen I try to log into three of my subaccounts with correct full email address @socal.rr.com, it sa… -
Fox 1I see that "Fox 1" is listed as a free subscription for Spectrum TV/Internet users. Howev…Answered ✓ Closed mmulvey001 172 views 3 comments 0 points Most recent by HT_Greenfield Channels and Programming -
PeacockWhy do I constantly get an error message when trying to activate the peacock app? -
How to "revalidate (not change)" the Account Holder backup/external email, that's marked invalid?Observation: When I login as the Primary user e.g. xxx@tx.rr.com — Account Holder that has xxx@gmai… -
GritCould you tell me or how to access grit in Northern Kentucky 41017?Answered Closed Halliebooth 263 views 1 comment 0 points Most recent by Tyleen_Z Channels and Programming -
How do I set up a transfer of service?I am moving, and I want to move my service to new addressClosed Williejp3088 90 views 1 comment 0 points Most recent by Tyleen_Z Managing and Using your Spectrum Account -
ReviewMy husband and I recently went into the Spectrum store in Chesterfield, MO. We wanted to find out …
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