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Discussion List
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Modem/Router failureI think due to a lightning strike my modem/router has failed. The Ethernet ports don't work b… -
I am having problems with my connectivityHow do I get a diagnostic check on my internet service?
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Arris SB6183 Modem 686Mbps RiddleI previously had a 600Mbps internet promotion, upgrading from 100Mbps. All was well until my promo…
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Answered ✓ Closed Zelda1947 100 views 1 comment 0 points Most recent by James_M Channels and Programming
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What type of maintenance?I received an automated phone message this morning stating maintenance will be in progress July 7-1…
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How to access EmailI set up a username per instructions, then log into spectrum.net but there is no email link to the …
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How to down load free appsTrying to download Paramount+ that was added free to our account?Answered ✓ Closed 060456Mg 106 views 1 comment 0 points Most recent by Tyleen_Z Individual TV Network Apps
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HP 8139e OfficeJet ProNew printer and I have loaded it on the network, however I cannot get any device(laptop, ipad or ip…
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any approved 1U (server rack form factor) cable modems?Hi, Are there any spectrum-approved 1U cable modems I can use to replace the clumsy default one pls?
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Glenway Store- Cincinnati, OhioAbout a month ago I went into this store and met one of the worst customer service people I've…
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How do I add an user to my accounthow do I add a user to my accountAnswered ✓ Closed Amandadabel 218 views 3 comments 0 points Most recent by Lyn_T Managing and Using your Spectrum Account
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Add Wife to AccountHow can I add my wife to my account?Answered Closed Boneman1 69 views 1 comment 0 points Most recent by Mo_S Managing and Using your Spectrum Account
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Amazing customer service from rep. JeriCall center representative Jeri gave me amazing customer service via the customer support phone lin…
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Old Account Merge or Delete?I had a Spectrum account at my old house. When I moved out, I canceled the service. Now, a bit over…Answered ✓ Closed eprogland 139 views 1 comment 0 points Most recent by Mo_S Managing and Using your Spectrum Account
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306 No longer availablehello, I have Spectrum Select and the sports package and I still do not have 306 for Gaurdians gam…Answered ✓ Closed TMcB 180 views 2 comments 0 points Most recent by HT_Greenfield Channels and Programming
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Why is spectrum internet having issues with ping in near servers but better in far away servers?Hi, we play a lot of video games in our house, and we've been having issues with the internet …
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Answered ✓ Closed Boncheat 423 views 1 comment 0 points Most recent by Edward_T My Spectrum App - My Spectrum App Feedback
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High speed splitIs there any word or update on high speed split coming to the north lake Norman area of North Carol…
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Answered ✓ Closed Skgreenberg 244 views 5 comments 0 points Most recent by Satch Channels and Programming
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Thank you Mike! Spectrum Employee of the Year!We have been having issues with our router for months. Mike came to our home and was right on time.…
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Programing Data on Spectrum Guide Has Been an Hour Ahead Since this Morning (June, 20, 2025)Guys, Have not rebooted yet, but the guide time data on my Spectrum Guide cable box has been an hou…
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My symmetrical internet speeds 400/400 are not symmetrical.My January 2025 Spectrum statement announced that my internet speeds had been upgraded to 400 downl…
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WiFi Calling ProblemsWe have the 1gb Internet plan using a Spectrum modem with a new Eero WiFi 7 Pro mesh network. We a…
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Buffering on YouTube TVWhat can be done to eliminate the buffering on YouTube TV? My router is approximately 6 feet from m…
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