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LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
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Join the conversation in our public space to share knowledge, ask questions and get answers
Discussion List
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Customer serviceI also spoke to Aiden today he was very friendly, informative and quick. Enjoyed his suggestions an… -
Spectrum appi have an iPhone 13. The Spectrum TV app only seems to work occasionally on my phone. For example…Answered Closed Collier72 39 views 1 comment 0 points Most recent by Katrina_L Spectrum TV App Feedback - Apple Devices and Apple TV
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High Split Beverly Hills, CA 90211Any idea when we can expect network upgrade to our area?
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Whitmore Lake, MI High-SplitWas notified by a Spectrum Representative that the HFC upgrade in our area is slated to be done 5/4…
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Shoutout to Darius - customer service/retention lineOur bills were getting too high so we called to downgrade our internet. Darius offered us a bundle …Closed AprilKincaid442 27 views 1 comment 1 point Most recent by Edward_T Employee Kudos from Customers
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Sound disappears when watching on demand in Spectrum appA consistent issue: the sound completely drops out after the commercial breaks. Sometimes, you can …Closed TheThese 87 views 2 comments 0 points Most recent by William_M Spectrum TV App Feedback - Apple Devices and Apple TV
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Advanced Wireless GatewayDoes Spectrum offer an Advanced Wireless Gateway for my service—a one-piece modem/router combo—so t…
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Answered ✓ Closed Nancy_Hughes1940 140 views 1 comment 0 points Most recent by Mo_S Managing and Using your Spectrum Account
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High Split Burlington, NC 27215Any idea when we can expect network upgrade to our area?
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Kudos to Smiley in Wesley Chapel!We had to visit a Spectrum store this morning to replace my husband’s phone. Smiley was so helpful!…Answered ✓ Closed aecalder 14 views 1 comment 1 point Most recent by Mo_S Employee Kudos from Customers
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My phone went off lineSamsung fe24
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My Spectrum app is telling me I have to update phoneim trying to pay my bill and I can’t acces the app anymore because I have an older phone. Why can’t…Closed Marcbo 179 views 2 comments 0 points Most recent by HT_Greenfield My Spectrum App - My Spectrum App Feedback
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TWC email getting worse and worse!Okay, what's going on with the twc.com email service? I can no longer find the webmail access…
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RE: Larry the Cable Guy in Orlando, FLI would like to send a Kudos out to Larry the Cable Guy. I had him out to fix an internet issue. He…
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Explain in detail the autopay methods allowed and timingI am asking about autopay because Spectrum seems to only have an Enroll button, but no Explain how …Answered ✓ Closed Palmdale-LancasterCA 138 views 1 comment 0 points Most recent by Mo_S Managing and Using your Spectrum Account
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DVR BehaviorWhat happens when Cable DVR tries to record the 51st recording when I have purchased the 50 recorde…Answered ✓ Closed PDB 49 views 1 comment 0 points Most recent by Melissa_G Managing and Using your Spectrum Account
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My charter.net email is not downloading.I get an error message saying my email account cannot be authenticated. How can I get help with t…
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RoadRunner email disappearedafter 20 years of use/payment my RoadRunner email has disappeared? i have created a new Spectrum em…
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Voicemail forwardingwhy isnisn't my voicemail message showing onmon my email account?
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Change Business Caller IDRecently, some of our customers have made us aware that whenever we call them from our landline, ou…Answered ✓ Closed jewelrybydesign 151 views 1 comment 0 points Most recent by HT_Greenfield Digital Phone
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Answered ✓ Closed RBTom 365 views 1 comment 0 points Most recent by HT_Greenfield Managing and Using your Spectrum Account
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Where did the guide go?I used to have a web shortcut that took me right to the programming guide. It stopped working and …Answered ✓ Closed jlevin1 128 views 2 comments 0 points Most recent by HT_Greenfield Channels and Programming
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