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Discussion List
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The Spectrum app guide is ahead by 4 hours. Setting is EST and it shows the correct time, but anotheThe time on my tv is correct but the Spectrum app guide is showing 4 hours ahead. This happened bef…Answered Closed Thehendy 1.1K views 7 comments 0 points Most recent by tzingsheim Individual TV Network Apps -
Recognizing Taylor for outstanding customer service/tech supportI hope you will forward to Taylor's manager this compliment: I work with people all day, have … -
Employee Recognition - Reynaldo R @ Montclair Place, CA storeI'd like to shout out Reynaldo Romero at the Montclair, CA store for his stellar customer serv… -
Positive FeedbackChristopher was an amazing technician that did everything he possibly could to help fix my issue to…Closed Jonspann13 31 views 3 comments 0 points Most recent by Edward_T Employee Kudos from Customers -
I'm unable to activate Peacock+I've tried to activate Peacock+ using laptop, iPad and iPhone. I've followed the directio…Answered Closed johneye1 1.1K views 14 comments 0 points Most recent by unknown Individual TV Network Apps -
Text Alert Regarding Network Upgrade For 4 DaysJust got a text stating that there is a planned network upgrade in my area, likely just upgrading t… -
Kudos to KiaraHi! I'm a long-time Spectrum customer, but I've been experiencing a LOT of frustration la…Closed ASwinford 23 views 1 comment 0 points Most recent by Jilliana_M Employee Kudos from Customers -
Kudos to Destinee!!I contacted Spectrum chat this evening and was assisted by the wonderful and talented Destinee. All… -
High Praise for ElvinEarlier this week, Elvin saved the day!! We upgraded our router and the speed slowed to a crawl. Th…Answered Closed Courtney_Lowe 25 views 1 comment 0 points Most recent by Lyn_T Employee Kudos from Customers -
FOX oneis anyone having trouble getting FOX ONE with spectrum log in? When I checked under my spectrum a… -
securityHow to download Spectrum security on my pc -
Fox one unable to be used with my subscriptionEvery time I attempt to use the service, I am prompted to make a payment. I have tried accessing it…Answered Closed StarzKittenz 868 views 7 comments 0 points Most recent by HT_Greenfield Individual TV Network Apps -
Spectrum Store on Town EastMy visit to at the Town East location was a good example that good customer service still exists. T… -
viewing HBO Max, HULUi receive messages on my phone that say HBO Max, HULU, etc are included in my SPECTRUM TV plan. my … -
Mia in Texas (collections agent)she is a diamond in the rough. desevers a raise to upper management. took time out of her day to he…Answered Closed drice 31 views 1 comment 0 points Most recent by Tyleen_Z Employee Kudos from Customers -
Thanks to RoseRepresentative Rose based in Cincinnati worked tirelessly (for the better part of an hour) to help … -
Symmetrical SpeedsAre there any updates when Symmetrical Speeds will be available in Columbus Ohio 43207 Are? Thanks -
DHCP Service with Router Model SBE1V1KI am using the Spectrum Issued WIfi7 router model SBE1V1K. I have DHCP enabled, and all devices on… -
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High Split - Austin, TXHigh Split is now available in DFW, TX. Any plans or available schedule for Austin, TX and surround… -
Symmetrical SpeedsDoes anyone know if there are any plans or updates when Symmetrical Speeds will be available in Cor…Answered ✓ Closed RandomStuff777732 152 views 2 comments 0 points Most recent by Mo_S Network Evolution -
High Split/Symmetrical Speeds in 33613 ZIP CodeI am trying to confirm if symmetrical speeds are available in the 33613 ZIP code. I received inform… -
KudosI’ve never posted on this site before, so I’m not 100% sure if I’m even in the right spot, but I ju… -
Answered ✓ Closed LANKNEE 2.7K views 1 comment 0 points Most recent by unknown Individual TV Network Apps -
Custom DNS like Cloud9 cause Xumo problems?Looking to find out before factory reset. Why isn't Xumo box seeing wired connection direct in… -
High Split for Los Angeles 91604Can you provide any update on when high split is coming the zip 91604? -
High Split/Symmetrical Speeds in Kent - Portage County OhioI was wondering when the High Split was coming.ing to the Kent State University area as other provi…Answered ✓ Closed ZeroMAXIMUsCool2010 92 views 2 comments 0 points Most recent by James_M Network Evolution -
Security Shield blocksI'm running a Raspberry Pi as my Plex server and everyday when I check the security shield it … -
spectrum app timing outWhy does the spectrum app time out several times a day on my Samsung smart TV? Is there any way to…Answered ✓ Closed motherterry 136 views 1 comment 0 points Most recent by Edward_T watch.spectrum.net -
Excellent customer serviceMy wife and I visited our local Spectrum office in Cleveland, TN. to have her cell phone service t…
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