Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Welcome to the Spectrum Support Community
Join the conversation in our public space to share knowledge, ask questions and get answers
Discussion List
-
Answered ✓ Announcement Closed Moore_1977 1.9K views 1 comment 0 points Most recent by James_M Spectrum Mobile -
How do I view statements or pay my bill?The following information will help you learn how to view and pay your bill on Spectrum.net or the …Announcement Closed William_M 34.7K views 0 comments 0 points Most recent by William_M Managing and Using your Spectrum Account -
Xumo error XSTLP-4001Powered down Xumo box same error just get local channelsAnswered ✓ Closed ZelleR97 4.8K views 1 comment 0 points Most recent by Jaleesa_F Spectrum TV App Tips, Resources and FAQs -
Reference Code XSTLP-4001I get this on every channel except my local ABC,CBS,NBC,FOX Networks. Its been like this for severa…Answered ✓ Closed Snydercj86 13.7K views 3 comments 0 points Most recent by Tyleen_Z Spectrum TV App Tips, Resources and FAQs -
What do I do if I turn on my xumo and get a blue screen that isn't going awayI hadn't used my xumo device for a while cause I needed a new remote I got it today and turned…Answered ✓ Closed waycomp2002 3.4K views 1 comment 0 points Most recent by William_M Spectrum TV App Tips, Resources and FAQs -
Xumo RemoteI know it's been said to death about some things that are wrong about the Xumo but I will say …Closed Korona165 3.1K views 1 comment 2 points Most recent by blackbutterfly Spectrum TV App Tips, Resources and FAQs -
How to fast forward a recorded show?Hello, Since the Xumo remote did not come with any instructions, I am wondering how I can fast forw…Answered ✓ Closed lcalig412 41K views 8 comments 0 points Most recent by StephK Spectrum TV App Tips, Resources and FAQs -
Is anyone else having problems with the Spectrum TV App on Xumo?We received two new Xumo devices. Everything works except the Spectrum TV App. We used troublesho…Answered Closed Harkat 9.9K views 24 comments 0 points Most recent by BrentR Spectrum TV App Tips, Resources and FAQs -
My box is stuck on L-3I unplugged it, waited one minute and replugged it. It went through all the stuff, then came back …Answered Closed rosemariefrey 30.3K views 1 comment 0 points Most recent by Satch Watch TV Tips, Resources and FAQs -
Spectrum App is blurryI've noticed allot of users in this forum have experienced the same problem that I have been e…Answered ✓ Closed BryanK 10.4K views 3 comments 0 points Most recent by Lyn_T Spectrum TV App Tips, Resources and FAQs -
Why does Xumo get blurry and buffer constantly on Spectrum App?Had the Xumo delivered from Spectrum on FRI - found continuous buffering and blurring on the Spectr…Answered Closed sailsdd 2.2K views 4 comments 0 points Most recent by Tyleen_Z Spectrum TV App Tips, Resources and FAQs -
Is an email from spectrum@exchange.spectrum.com legitimate?The email is concerning the Affordable Connectivity Program. It looks legitimate but the email it c…Answered ✓ Announcement Closed tmcon01 13.1K views 9 comments 1 point Most recent by dino555 Internet Tips, Resources and FAQs -
How do you record programs on XumoI've looked all over the internet...information on this topic is very garbled, inconsistent or…Answered ✓ Closed BigI45 40K views 3 comments 0 points Most recent by Haley_B Spectrum TV App Tips, Resources and FAQs -
Back or Previous ChannnelWhy isn't there a simply back button?Answered ✓ Closed oldbull3 8.6K views 3 comments 0 points Most recent by William_M Spectrum TV App Tips, Resources and FAQs -
Xumo Stream BoxI got a email today that said I can test out the Xumo Stream Box for free because I am a Spectrum I…Answered ✓ Closed Korona165 27.1K views 139 comments 0 points Most recent by NanaTC Spectrum TV App Tips, Resources and FAQs -
Why can't I pause and rewind live Live on Xumo using the Spectrum TV App?Unbelievable that in this day and age, we cannot pause, rewind, FF live tv using Xumo/Spectrum App.…Answered ✓ Closed Juliegera 24.4K views 47 comments 3 points Most recent by Douglas1499 Spectrum TV App Tips, Resources and FAQs -
Why was the Spectrum TV App guide on iOS mobile app changed?I am hoping I am asking this in the right place. suddenly I have no tv guide on iOS spectrum app. …Answered ✓ Closed Shelgold2 2.9K views 32 comments 0 points Most recent by esterbenz Spectrum TV App Tips, Resources and FAQs -
How do you get to On Demand networks with Xumo?How do you get to On Demand networks with Xumo? There is no on Demand Channel listed. There is no C…Closed JimForts 13.3K views 7 comments 0 points Most recent by James_M Spectrum TV App Tips, Resources and FAQs -
Pause Button and other featuresI just got a Xumo box and am trying to figure out a couple of things: 1) When I'm in You Tube…Closed APH 9.1K views 6 comments 1 point Most recent by GerryF Spectrum TV App Tips, Resources and FAQs -
Spectrum TV App Feedback - XumoUse this category to share your feedback about the Spectrum TV App for Xumo. Please include a descr…Announcement Closed James_M 237 views 0 comments 0 points Most recent by James_M Spectrum TV App Feedback - XUMO -
Spectrum TV app - cable channels keep getting stuck or skipping/repeating...When using the Spectrum TV app on a Samsung TV lately, some of the cable channels aren't worki…Answered ✓ Closed clappas 1.8K views 1 comment 0 points Most recent by Renee_T Spectrum TV App Tips, Resources and FAQs -
XUMO Sound Delay Exiting GuideJust replaced a DVR and a HD box with two XUMO devices. Encountering strange issue: when I am watch…Answered ✓ Closed Michael_Z_52 1.8K views 1 comment 0 points Most recent by Michael_Z_52 Spectrum TV App Tips, Resources and FAQs -
Why do I have to sign in multiple times a day on the Spectrum TV app on my Roku TV?Recently, I have had trouble staying signed into the Spectrum TV app on my Roku tv. It started on …Answered Closed Pubdefny 5K views 7 comments 0 points Most recent by William_M Spectrum TV App Tips, Resources and FAQs -
How to add a WiFi Profile using a browser instead of the appIf your having trouble adding spectrum wifi profile on Android or IOS try this link. https://wifipr…Announcement Closed Myprincess1113 859 views 0 comments 1 point Most recent by Myprincess1113 Internet Tips, Resources and FAQs -
How do I pay my bill?How do I pay my bill?Answered ✓ Announcement Closed Tommbley 10K views 1 comment 6 points Most recent by James_M Internet Tips, Resources and FAQs -
Answered ✓ Announcement J_DouglasCrawford1 33.7K views 1 comment 5 points Most recent by Randy_S Spectrum TV App Tips, Resources and FAQs -
Spectrum TV App on LG TVAre there any pending plans to enable direct access to the Spectrum TV app on LG televisions?Answered ✓ Announcement Closed eweidenhamer 4.3K views 6 comments 1 point Most recent by Renee_T Spectrum TV App Feedback - ROKU and Other devices -
'Sun Outages' and Solar InterferenceEach year during September/October and again in February/March, Solar Interference causes the degra…Announcement Closed James_M 743 views 0 comments 0 points Most recent by James_M Watch TV Tips, Resources and FAQs -
Troubleshooting issues with the My Spectrum AppDeleting and reinstalling the app usually resolves most issues. For assistance with the app, inclu…Announcement Closed James_M 6.2K views 0 comments 0 points Most recent by James_M My Spectrum App - My Spectrum App Feedback -
How to flag a post that needs attention from a moderatorWhile we strongly encourage peer-to-peer support within the Spectrum community, there may be times …Announcement Closed James_M 191 views 0 comments 1 point Most recent by James_M Community Instructions
Categories
Popular Tags
- Internet 265
- Customer Service 156
- Troubleshooting 126
- Channels and Programming 112
- Spectrum Mobile 111
- Spectrum TV App Feedback 105
- My Spectrum App 98
- Feedback 85
- email 83
- Modem 75
- cDVR / Cloud DVR 74
- Error Codes 60
- Outage 53
- Slow Speeds 50
- Roku 44
- Set Top Box 41
- Xumo 38
- Spectrum 38
- High Split 33
- billing 30
- Apple Watch 21
- Resolved 18
- IPv6 16
- 4K Streaming 15
- Voicemail 14