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Discussion List
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Hulu and the ESPN DTC Unlimited Plan Now Available to Eligible Residential Spectrum TV CustomersHulu and the ESPN DTC Unlimited Plan Now Available to Eligible Residential Spectrum TV Customers at…Announcement Closed James_M 2.3K views 0 comments 1 point Most recent by James_M Individual TV Network Apps -
Great serviceI was just on the phone with Spectrum adjusting my elderly mother's cable package. We spoke wi… -
Why can't I activate my Hulu subscription?I switched from a premium subscription over to the ad supported verision of all my streaming servic… -
Peacock subscription through Spectrum connection issueI am subscribed to all the streaming apps via Spectrum offerings and am able to watch all with 1 ex… -
Having Trouble Self-Selecting TV Choice Lineup.I am a new subscriber to TV Choice and was informed that, within the first 30 days, I can change my… -
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How do I get spectrum on my televisionHow do I get it to show up on my tvAnswered ✓ Closed Wilsonasw 355 views 1 comment 0 points Most recent by Katrina_L watch.spectrum.net -
Allows only a 5 min "preview"I have a 7 day free trial 0f everything keeps switching me to a 5 min previewAnswered ✓ Closed BearWithHair 63 views 1 comment 0 points Most recent by Renee_T Individual TV Network Apps -
Customer Service Feedback - Orlando FLI would like to recognize Angelica from customer service in Orlando FL for being very pleasant on t… -
Why am I seeing a large gear icon using the Spectrum TV app on an older Samsung TV?when starting the Spectrum app on my Samsung TV, I get what appears to be a very large (almost full…Announcement Closed capt_lunker 1.4K views 15 comments 1 point Most recent by James_M Spectrum TV App Feedback - ROKU and Other devices -
When Will High Split Be Available in My AreaHi, I would like to know if there is an updated map or date when high split will become available i… -
Symmetrical gig internetHey, we were forced to switch from ATT gig internet which is 1 gig up and down because our trailer … -
Customer Service FeedbackI just wanted to note that Decimus was absolutely amazing and assisted me with connecting my Fire T…Answered ✓ Closed Bri1193 23 views 1 comment 0 points Most recent by William_M Employee Kudos from Customers -
Glenway Store- Cincinnati, OhioAbout a month ago I went into this store and met one of the worst customer service people I've… -
Amazing customer service from rep. JeriCall center representative Jeri gave me amazing customer service via the customer support phone lin… -
High speed splitIs there any word or update on high speed split coming to the north lake Norman area of North Carol…Answered ✓ Closed ColeWygant 241 views 1 comment 0 points Most recent by William_M Network Evolution -
Thank you Mike! Spectrum Employee of the Year!We have been having issues with our router for months. Mike came to our home and was right on time.… -
Kudos to EmmettWe had a tech stop by yesterday…at the church, he has been with you guys for five years, knowledgea…Closed Pjharley_1969 1 view 1 comment 0 points Most recent by Tyleen_Z Employee Kudos from Customers -
Spectrum TV Select Customers to Receive Hulu as Part of Expanded Agreement Between Charter & DisneyMore information here: Spectrum TV Select Customers to Receive Hulu as Part of Expanded Agreement B…Announcement Closed James_M 1.7K views 0 comments 2 points Most recent by James_M Individual TV Network Apps -
Thank you, Alexander!I just wanted to share a nice experience me and my wife had with a technician that came out to help… -
Promote Colton!Hello Spectrum. I want to share with you the most positive experience I've had with a contract…Closed JoJoRabbit 1 view 0 comments 0 points Most recent by JoJoRabbit Employee Kudos from Customers -
Customer ServiceBrandy from San Diego was truly amazing! I haven't had such a great experience with customer s…Answered ✓ Closed albabcock 109 views 1 comment 1 point Most recent by Mo_S Employee Kudos from Customers -
High Split (Symmetrical) internetIs there an ETA on when High Split (Symmetrical) internet will be available for the Saginaw Michiga… -
Hi-split/symmetrical speeds (Dallas, TX Area)Just curious if anyone has experienced this or similar. Currently I use my own modem (DOCSIS 3.1), … -
Kudos to ChristopherI just wanted to compliment Christopher who came by to review an outage at our residence. He was o…Closed bcprincess2k 11 views 0 comments 1 point Most recent by bcprincess2k Employee Kudos from Customers -
any update on high split symetrical speeds in new york city new york citywhen is new york new york manhattan washington heights getting symetrical speeds and 2 gig download… -
Live TV via Browser has its GUIDE listing AND live timeline off by an hour... (PDT)For the past 2-3 months (or maybe longer), the TV guide on the LIVE TV web browser version of Spect…Answered Closed VideoFriend 669 views 9 comments 0 points Most recent by William_M watch.spectrum.net -
Great service!Zachary in Biddeford Maine was the bomb. Had to move three devices to spectrum mobile. Very patient…Closed BiddefordMaine 22 views 1 comment 0 points Most recent by Edward_T Employee Kudos from Customers -
When is our Network Evolution coming to you?Across our current 41 state service area, we're upgrading our network to enable symmetrical an… -
Spectrum Tech finally fixes it!!!I would like to provide feedback on an exceptional service by one of your Techs!! I have tried ove…
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