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Discussion List
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NBA League PassIt shows up on my account as being able to purchase now. We can get NBA League Pass using Spectrum…Answered ✓ Closed GordonDupont24 288 views 15 comments 0 points Most recent by HT_Greenfield Channels and Programming -
Priscilla was a Huge helpMy initial reason for contacting a customer service rep was to inquire about adding the flip phone … -
Where Can I Find My TWC Email Account?I am unable to determine how to log into my TWC email account. Where and how do I find access to my… -
Any update on the Pepperell, MA implementation of symmetrical service?Checking in regarding Pepperell, MA. Thank you in advance. -
Do I need to reboot after scheduled upgrade?Spectrum shut off my WiFi at 11pm last night for a scheduled upgrade. The timeline they emailed me … -
Outstanding RepresentativeSean, a phone rep from Ohio, was absolutely amazing! He was so charismatic and really tried to help… -
Melbourne FL 32904Is there any timeline for this area for high-split? -
IPv6: Is there anything to be gained?I don't use a Spectrum router. I had my own compatible Tp-Link Deco Mesh system prior to swit… -
Shout out for Joshua who visited us yesterdayThe short version of the issue first: We have Tivo with a CableCard. Spectrum jumped the gun in cha… -
Upgrade in 33896 Davenport, FLBefore the status page was updated, I believe Davenport, FL was on track for symmetrical speeds wit… -
Symmetrical Speeds - Ludington, MI - 49431Hey Team! Any estimate for a go live data for my area? I will upgrade immediately that day ;) Than… -
I had 2 roadrunner emails attached to my internet account why did 1 quit workingMy wife is unable to attach to servers to get her email on phone and Ipad. Both were working this m… -
Update for New Berlin, 53151Hello, I see the project timeline city tables were removed from the general updates post. Any updat… -
Spectrum app is blurry?Have reset modem, router, xumo box all the other apps are fine. This has happened before. When Spec…Answered Closed GP26 51 views 1 comment 0 points Most recent by James_L Spectrum TV App Feedback - XUMO -
2026 MLB Extra Innings questionI was wondering if free MLB.tv access will still be included for the MLB Extra Innings package this…Answered ✓ Closed EricWNY 716 views 8 comments 0 points Most recent by stannc Channels and Programming -
My Spectrum App Parental Control Pause ScheduleAmazingly, you cannot set up two different pause times for a device or group in the Spectrum App (e…Closed paulrossbach 95 views 0 comments 0 points Most recent by paulrossbach My Spectrum App - My Spectrum App Feedback -
High Split Update for UTICA NYAny timeline for High Split Update for UTICA NY With GoNetSpeed all over the city I was hoping for … -
High Split Update for 80751I recall network upgrades occurred in my area in September and January, I presume related to high s… -
High Spilt Status in Tampa 33613There seems to be confusion. Tech says it's available for my address and showed me with his eq… -
How to add an alternate email and phone number to my account?I would like to add my wife's email address and cell phone number to my account so that either…Answered ✓ Closed sconds1048 129 views 1 comment 0 points Most recent by Lyn_T My Spectrum App - My Spectrum App Feedback -
consistent latency spikesHi there, Recently I've been having constant terrible latency spikes to the point where games … -
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IMAP email suddenly failed to sign inYesterday, out of the blue, one of my IMAP email addresses started to require me to re-enter my cre… -
43062 - High-split / Symmetrical implementation estimate?Just trying to get an idea of when we can expect network upgrades here in 43062. -
When will high-split/symmetrical speeds be available in Statesville, NC? 28677/28625Before the spreadsheet was purged from the network evolution post last month, I believe I recall se… -
Available networksI am thinking about subscribing to Spectrum TV streaming. The website states it comes with 85+ chan…Answered ✓ Closed ERNIEV 56 views 2 comments 0 points Most recent by ERNIEV Channels and Programming -
Yorba Linda 92887 symmetrical speed availability?Hi, is there any plan to roll out symmetrical speeds in Yorba Linda, California in 2026? Thank you! -
53095 symmetrical go live still April 2026?High split was completed in 2025. I was originally told ultra accounts would switch or could ask to… -
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Fox One App on Xumo BoxWhere can I find the Fox One App on the Xumo Box (provided by Spectrum).
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