Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Welcome to the Spectrum Support Community
Join the conversation to share knowledge, ask questions and get answers
Discussion List
-
UPLOAD speedsDoes spectrum have any plans to INCREASE upload speeds? I have decent download speed over 600, but… -
Why the constant problems with xumo live?A Spectrum customer for a total of 3️⃣ days. Had a Xumo box that had to be returned and replaced b… -
Answered ✓ Closed DeeDeeKit 173 views 4 comments 0 points Most recent by unknown Channels and Programming -
Live TV via Browser has its GUIDE listing AND live timeline off by an hour... (PDT)For the past 2-3 months (or maybe longer), the TV guide on the LIVE TV web browser version of Spect…Answered Closed VideoFriend 464 views 9 comments 0 points Most recent by William_M watch.spectrum.net -
high split upgrade timehi I was wondering when high split will begin to be worked on in Delafield wi -
I need a number transfer pinPlease help create a number to transfer pin -
Modem Keeps Disconnecting/ReconnectingAnyone in the Austin area having issues with spotty modem connectivity? It seems like after the pa… -
Need a reservationhow do I make a reservation at a spectrum storeAnswered ✓ Closed MainStreet_39 908 views 1 comment 0 points Most recent by Mo_S Managing and Using your Spectrum Account -
My phone and tablet wont connect to 2.4I have a smart device that I need to be connected on 2.4 so I went on the app and selected set up s… -
Cell Tower Outage in ClaytonThe Network connection is still not working?? Its' been 3 hrs or more. Is there an update. … -
Unstable Connection past weekI have experienced unstable connection for the past week. High latency, packet loss and sometimes r… -
My cable Guide is missing the information on local channels only?Received a new cable box due to a failure. Works well however the Guide does not show information a… -
Pause/Resume of recording results in volume being cut in halfThis is annoying because then I need to exit playing recording and resume to get the volume back to…Closed pmaloney3 590 views 6 comments 0 points Most recent by pmaloney3 Spectrum TV App Feedback - XUMO -
Was working, now getting sending error.My email was working just fine up until a few weeks ago. Since the start of May, every time I try … -
Charter.net emailHow can I access my charter.net email account? I still use it on my phone and would like to still b… -
How do I cancel my accountHow do I cancel my serviceAnswered ✓ Closed Andr_03ew 351 views 1 comment 0 points Most recent by James_M Managing and Using your Spectrum Account -
High split in Massachusetts or Worcester MA...when?Does anyone know when high split is coming to MA? Or more exact, Worcester MA? Thanks! -
How can I change my 5.0 to 2.4?I am trying to use my WYZE and home cameras and just recently I had upgraded my router and modem. S… -
Spectrum Voice Customers Might Want to Review Your Call Guard Settings- Mine Were Off (May 21, 2025)Hello all, If you are a Spectrum Voice customer, you might want to log in to your account and check… -
Answered ✓ Closed hinojb 78 views 1 comment 0 points Most recent by HT_Greenfield Spectrum TV App Feedback - ROKU and Other devices -
Balance Buy Out ProgramHas anyone else had problems with this? I had to pay out the balance on all my phones to transfer t… -
I got a new phone . How do I switch the esim?How do I switch my esim -
Answered ✓ Closed kpbuckeye 200 views 4 comments 0 points Most recent by Katrina_L Spectrum TV App Feedback - ROKU and Other devices -
Answered Closed Jennifera1959 1.6K views 1 comment 0 points Most recent by Satch Individual TV Network Apps -
High Split in Stilwell, KSAny idea when high split will be available in 66085? Thanks -
Why does my internet constantly go out?I recently switched from T-Mobile home internet to Spectrum home internet and now my internet is co… -
Mobile phoneMy Android Samsung phone which I purchased at Spectrum store. I believe my phone is "locked&qu… -
Answered ✓ Closed Mary04Gerry33__ 56 views 1 comment 0 points Most recent by William_M Individual TV Network Apps -
-
Cloud DVD fast forward & rewindWhen playing back a recorded movie on the Spectrum App, with my Samsung smart TV, you have no indic…
Categories
Popular Tags
- Internet 249
- Customer Service 145
- Troubleshooting 121
- Spectrum Mobile 111
- Channels and Programming 107
- Spectrum TV App Feedback 104
- My Spectrum App 96
- Feedback 80
- Modem 74
- email 71
- cDVR / Cloud DVR 69
- Error Codes 60
- Slow Speeds 48
- Outage 48
- Roku 44
- Set Top Box 38
- Xumo 34
- Spectrum 32
- billing 27
- Apple Watch 22
- Resolved 18
- High Split 15
- IPv6 15
- Voicemail 14
- 4K Streaming 14