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Discussion List
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Symmetrical upload/download speeds in New York CityI've noticed that my internet speeds are 600 Mbps download / 20 Mbps upload, which has been a … -
Reverse DNSI have Spectrum Biz and i am needed to edit my Reverse DNS for my Static IP's is there a WebSi… -
I want to have both address accounts on the same accountCan I do this? Also I need someone to go to my property to coonect the cable from outside the prope… -
Two of my tampabay.rr.com emails were deleted. How can I get them back or change them to Spectrum?After years of using tampabay.rr.com as emails, two are gone since March 1, 2025 with no explanatio… -
Trouble activating Peacock Premium accountI activated my Peacock premium account through Spectrum, but when I log into the Peacock app, it sa…Answered ✓ Closed TH99 6K views 15 comments 0 points Most recent by Jilliana_M Channels and Programming -
excellent job!My 80+ year old mother had a problem with her internet being down today, and I was incredibly impre… -
Why has the Spectrum TV App quit working on my iPads? It just sits there and spins.For the last week, my iPad is not picking up the video and audio feed of the broadcasts, any sugges…Answered Closed Shrubstex 104 views 1 comment 0 points Most recent by Jilliana_M Spectrum TV App Feedback - Apple Devices and Apple TV -
Bug Report - Incorrect payment method on autopay transaction historyWhen I pull up the transaction history on the billing tab of the mobile app on iOS 18.4.1, the card…Answered ✓ Closed cchildress 69 views 1 comment 0 points Most recent by James_M My Spectrum App - My Spectrum App Feedback -
Any suggestions why my upload latency is so horrible?https://us.v-cdn.net/6032106/uploads/AW16QOS721YA/04-21-2025-05-01-2025-speedtest-results.xlsx When… -
Spectrum Smart Router Causing Printer ProblemsWe had an HP inkjet printer. It was working fine with my Mac, but my fiancé could not connect to it… -
Symmetrical Speeds Update for Columbus Ohio.Hello All, Have there been any updates when Columbus Ohio, will get Symmetrical Speeds? The last ti… -
No 1080P, only 720PRunning Spectrum TV app on Vizeo smart tv and can not get 1080P resolution. Also the time bar above…Answered ✓ Closed oelgopa 150 views 2 comments 0 points Most recent by Lyn_T Channels and Programming -
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High Split Brooksville/Springhill, FLHello. I recently heard from a Spectrum technician that high split is being worked on in Spring Hil… -
Roku doesn't show my Cloud DVRUntil a week ago, (end of April) the DVR used to show up in My Library. It no longer appears there…Answered ✓ Closed NolaG 258 views 8 comments 0 points Most recent by NolaG Spectrum TV App Feedback - ROKU and Other devices -
Spectrum TV everywhere login broken Fanduel Sports unable to sign inSpectrum TV everywhere login broken Fanduel Sports unable to sign in. I get this error every time. …Answered ✓ Closed toolman_1990 2.2K views 17 comments 0 points Most recent by HT_Greenfield Channels and Programming -
WiFi extendersI have the Spectrum WiFi 7 router and would like to setup my Netgear WiFi extender. Does the Spectr…Answered ✓ Closed Aviator_320 1.5K views 4 comments 0 points Most recent by HT_Greenfield Home Networking -
I cannot get to my charter.net email to loginI cannot find any access to login to my charter.net email -
BSOD "bad pool caller" after installing spectrum security suiteI have several office computers that have developed BSOD "bad pool caller." This goes aw… -
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Panasonic cordless base unit questionI am switching over from AT&T to Spectrum for internet, TV, and landline. The issue I am havin… -
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Service on British Virgin IslandsI am planning to travel to BVI in July and I was wondering if I would have cell phone service there… -
Available channelsNew service for programming started. what are available?Answered ✓ Closed lbroach4252 54 views 1 comment 0 points Most recent by Jilliana_M Individual TV Network Apps -
Peering with AT&T and long trips through Charter's networkI have Spectrum 1G/40M DOCSIS 3.1 at the moment at one premises (MI), and AT&T fiber 2G at the … -
Accessing new modems dashboard with ip addressI just upgraded my old router with a modem/router combination. On my old router, using a windows br… -
Wifi& roamcan you tell us for both mobile accounts… headed to Alaska cruise with n wifi. Will we be charged … -
Unable to watch TVIn watching TV message keeps coming g up “something didn’t work right. Please try restarting the a…Answered ✓ Closed lgore2020 325 views 1 comment 0 points Most recent by Katrina_L Spectrum TV App Feedback - ROKU and Other devices -
Can Roku Pause and Rewind Live TV on Spectrum App?I can pause and rewind live Spectrum App with Cloud DVR and Xumo control. I'm unable to do sa…Answered ✓ Closed lwapner 293 views 1 comment 0 points Most recent by Renee_T Spectrum TV App Feedback - XUMO
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