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Discussion List
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ping spikesAt random times my internet will ping spike up to 1500ms for 10 seconds and then drop back down to … -
15 channelsHow do I edit my 15 channelsAnswered ✓ Closed SuperMan7450 68 views 1 comment 0 points Most recent by Tyleen_Z Channels and Programming -
I have a new TV and can't get my usual channelsThe channels are ABC news, and Jeperty, wheel of fortune. Thak youAnswered ✓ Closed My1934chevy 46 views 1 comment 0 points Most recent by Tyleen_Z Channels and Programming -
Amazing Customer ServiceTLDR; Jasmine was absolutely unreal as a customer service agent. She spent over an hour on the phon…Closed JillianElayne 58 views 1 comment 0 points Most recent by Jilliana_M Employee Kudos from Customers -
Spectrum News ChannelsWill we ever get a Spectrum News Channel for Alabama? My cable package includes many of these News …Answered Closed TJE1101 55 views 1 comment 0 points Most recent by Jilliana_M Channels and Programming -
Error Code: XSTRP-4001In the middle of watching DVR I received this error code. XSTRP-4001 States Program Unavailable. H… -
Controlling Xumo Box With Amazon Echo (Voice)It is difficult, if not impossible, for me to link my Amazon Echo (Alexa) to control the Spectrum X…Answered ✓ Closed lwapner 400 views 2 comments 2 points Most recent by HT_Greenfield Spectrum TV App Feedback - XUMO -
Advanced WiFi 7 Router DHCP and IP Reservation IssuesI have two devices on my network that have long-standing static IP addresses, which correspond with… -
Closed captions recently stopped working...This happened on all (3) of my Xumo Stream boxes. I have toggled the CC option OFF and ON, checked…Answered ✓ Closed drdumond 1.5K views 4 comments 0 points Most recent by drdumond Spectrum TV App Feedback - XUMO -
High SplitHello - how about 90039? Thank you! -
Customer service is AwesomeMy customer service agent Valu was very kind, helpfull, and understanding our situation with moving…Closed Johnovon_95 20 views 1 comment 1 point Most recent by William_M Employee Kudos from Customers -
low speeds when I do a speed testI have low speeds when I do a speed test. I have been doing some testing, and I think there are som… -
home phone voicemail to text to my iPhone 16 is no longer workingNotify me by email is working; however, notify me by text message has stopped working. I have an i… -
The information you entered, does not match our recordsI get this error every time I attempt to set up cellular via the watch app on my iPhone 16 Pro Max.… -
Peacock in my Browser (Firefox or Microsoft Edge)I can't get Peacock on my browser. I had an old Peacock Account with a plan that expire a while ag…Answered ✓ Closed bobjbkln 441 views 16 comments 0 points Most recent by bobjbkln Individual TV Network Apps -
Anyone Know When Milwaukee Wisconsin and Metro Areas will be converted to an all MPEG-4 Lineup?Guys, This will allow the channels on all the modern boxes to be in all HD format. This is being ro… -
How can I print my bill?how can I print my bill since you do not send me a bill anymoreAnswered ✓ Closed elsa1215 349 views 1 comment 0 points Most recent by William_M Managing and Using your Spectrum Account -
Lag Spikes With FiberHello. My family and I have recently upgraded to Spectrum fiber (once it was installed in our neigh… -
Choice 15 IssuesJust changed from AT&T to Spectrum and so far so good EXCEPT for the TV Choice Choose 15 portio… -
Great Customer ServiceI just want to shout out Jake, a customer service agent from Spectrum West Covina, CA. I am highly … -
Xumohas anyone had this problem? Over a year ago got rid of boxes and got dumps. We sign up for a lease…Answered ✓ Closed Mwolover 204 views 5 comments 0 points Most recent by Jaleesa_F Spectrum TV App Feedback - XUMO -
Answered ✓ Closed kpray 570 views 1 comment 0 points Most recent by Mo_S Managing and Using your Spectrum Account -
cant send e mailI can recieve e mail to my I pad and phone but can not send. -
enhancement requestProposed spectrum tv app enhancements: HOLD OK FOR FILTERS Display Above the SORT BY: Clear Recent …Closed treefrog 287 views 0 comments 0 points Started by treefrog Spectrum TV App Feedback - ROKU and Other devices -
On selecting show to record, it changes to Spanish version of the showI use the spectrum tv app and to set up my recording schedule and this is driving me crazy. I searc… -
Answered ✓ Closed larry_medic143 1.9K views 6 comments 0 points Most recent by Satch Home Networking -
how can I get simplisafe hooked via Spectrum Wi Fi which I havehow to get Spectrum WiFi hooked to Simplisafe account -
If Spectrum is paperless, then provide the complete paperless PDF billing statement online.The billing summary online is not the same thing as an actual statement you get in the mail. When y…Answered ✓ Closed thantz77 371 views 3 comments 0 points Most recent by William_M Managing and Using your Spectrum Account -
Answered ✓ Announcement Closed allenberry342 6.5K views 5 comments 0 points Most recent by James_M Channels and Programming -
High Split Orange County, CAAny idea when high split will be available in 90623? Thanks
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