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Discussion List
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high split/symmetrical in shepherdsville, kyAny idea when it will be coming to my area. -
high split/symmetrical in Cleveland Heights, OHHi Spectrum, I'm moving to Cleveland Heights, OH 44118 area soon. Due to remote work, i'd… -
High-Split in GilroyGood morning, I just wanted to check-in on whether Gilroy (95020) is already scheduled for high-spl… -
Spectrum SportsNet+ requires both Internet and mobile phone?Am I reading correctly that Spectrum SportsNet+ requires both Internet and mobile phone as shown in…Answered ✓ Closed AntDude 585 views 4 comments 0 points Most recent by HT_Greenfield Channels and Programming -
Higher data plansIn addition to being a customer I am also an in house technician and due to constantly being on the… -
Best Customer Service experience today!Hello Everyone - Rishi…Super big shout out to you!! 😀 He was our Customer Service Representative w…Closed Detailminded 36 views 1 comment 0 points Most recent by Jaleesa_F Employee Kudos from Customers -
Spectrum App - Unable to Set Startup ChannelUsing Roku to watch Spectrum app on Vizio tv, I'm unable to set startup channel. I toggle the…Answered ✓ Closed lwapner 464 views 8 comments 0 points Most recent by lwapner Spectrum TV App Feedback - XUMO -
ping spikesAt random times my internet will ping spike up to 1500ms for 10 seconds and then drop back down to … -
15 channelsHow do I edit my 15 channelsAnswered ✓ Closed SuperMan7450 70 views 1 comment 0 points Most recent by Tyleen_Z Channels and Programming -
I have a new TV and can't get my usual channelsThe channels are ABC news, and Jeperty, wheel of fortune. Thak youAnswered ✓ Closed My1934chevy 49 views 1 comment 0 points Most recent by Tyleen_Z Channels and Programming -
Amazing Customer ServiceTLDR; Jasmine was absolutely unreal as a customer service agent. She spent over an hour on the phon…Closed JillianElayne 62 views 1 comment 0 points Most recent by Jilliana_M Employee Kudos from Customers -
Spectrum News ChannelsWill we ever get a Spectrum News Channel for Alabama? My cable package includes many of these News …Answered Closed TJE1101 57 views 1 comment 0 points Most recent by Jilliana_M Channels and Programming -
Error Code: XSTRP-4001In the middle of watching DVR I received this error code. XSTRP-4001 States Program Unavailable. H… -
Controlling Xumo Box With Amazon Echo (Voice)It is difficult, if not impossible, for me to link my Amazon Echo (Alexa) to control the Spectrum X…Answered ✓ Closed lwapner 420 views 2 comments 2 points Most recent by HT_Greenfield Spectrum TV App Feedback - XUMO -
Advanced WiFi 7 Router DHCP and IP Reservation IssuesI have two devices on my network that have long-standing static IP addresses, which correspond with… -
Closed captions recently stopped working...This happened on all (3) of my Xumo Stream boxes. I have toggled the CC option OFF and ON, checked…Answered ✓ Closed drdumond 1.5K views 4 comments 0 points Most recent by drdumond Spectrum TV App Feedback - XUMO -
High SplitHello - how about 90039? Thank you! -
Customer service is AwesomeMy customer service agent Valu was very kind, helpfull, and understanding our situation with moving…Closed Johnovon_95 22 views 1 comment 1 point Most recent by William_M Employee Kudos from Customers -
low speeds when I do a speed testI have low speeds when I do a speed test. I have been doing some testing, and I think there are som… -
home phone voicemail to text to my iPhone 16 is no longer workingNotify me by email is working; however, notify me by text message has stopped working. I have an i… -
The information you entered, does not match our recordsI get this error every time I attempt to set up cellular via the watch app on my iPhone 16 Pro Max.… -
Peacock in my Browser (Firefox or Microsoft Edge)I can't get Peacock on my browser. I had an old Peacock Account with a plan that expire a whi…Answered ✓ Closed bobjbkln 465 views 16 comments 0 points Most recent by bobjbkln Individual TV Network Apps -
Anyone Know When Milwaukee Wisconsin and Metro Areas will be converted to an all MPEG-4 Lineup?Guys, This will allow the channels on all the modern boxes to be in all HD format. This is being ro… -
How can I print my bill?how can I print my bill since you do not send me a bill anymoreAnswered ✓ Closed elsa1215 351 views 1 comment 0 points Most recent by William_M Managing and Using your Spectrum Account -
Lag Spikes With FiberHello. My family and I have recently upgraded to Spectrum fiber (once it was installed in our neigh… -
Choice 15 IssuesJust changed from AT&T to Spectrum and so far so good EXCEPT for the TV Choice Choose 15 portio… -
Great Customer ServiceI just want to shout out Jake, a customer service agent from Spectrum West Covina, CA. I am highly … -
Xumohas anyone had this problem? Over a year ago got rid of boxes and got dumps. We sign up for a lease…Answered ✓ Closed Mwolover 216 views 5 comments 0 points Most recent by Jaleesa_F Spectrum TV App Feedback - XUMO -
Answered ✓ Closed kpray 590 views 1 comment 0 points Most recent by Mo_S Managing and Using your Spectrum Account -
cant send e mailI can recieve e mail to my I pad and phone but can not send.
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