Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Welcome to the Spectrum Support Community
Join the conversation in our public space to share knowledge, ask questions and get answers
Discussion List
-
By-passing the Wi-Fi Router LockoutI live in an older home where I have run the necessary cabling to connect certain devices in varyin… -
Getting Error IDID-4002 when trying to log in with BusinessHello, I getting error IDID-4002 when trying to log into the app.Answered ✓ Closed rickyc_tlp 572 views 1 comment 0 points Most recent by Edward_T My Spectrum App - My Spectrum App Feedback
-
Can't find/connect to spectrum mobile API have a spectrum phone, and up until today I was able to use spectrum mobile AP. Now it no longer …
-
Can a deleted email be reactivated?My mother-in-law accidentally deleted her Spectrum email account. Is there a way to have it reacti…
-
Freeform program guideFreeform (ABC FAM) was added back to our Spectrum plan on channel 61 a couple of months ago but no …Answered Closed Waynerd 365 views 5 comments 0 points Most recent by HT_Greenfield Channels and Programming
-
-
Keeping DVR recordings to a minimumLooking to clean up months' worth of DVR recordings. Short of clicking on each one twice. In …
-
Symmetrical in 91024Hello! I've had Spectrum 1Gig for a bit now and am a video editor that uploads large files al…Answered ✓ Closed drfrontbutt 157 views 3 comments 0 points Most recent by drfrontbutt Network Evolution
-
How to Retrieve Messages Saved to ArchiveMobile Spectrum gives users the option to "Archive" text messages. I saved a couple that …
-
You've exceeded the maximum number of attempts. Please try again in 30 minutes. ELI-1025I can log onto my Watch Spectrum TV app as well as your web site. Why would the authentication brea…Closed jasondean 772 views 15 comments 0 points Most recent by HT_Greenfield Individual TV Network Apps
-
Roadrunner automatic email forwardingI have the old nyc.rr.com account and I have depended on it to forward emails from my older account…
-
Guide defaultIt’s annoying to have to reselect Favorites on guide every sign in. Allow Favorites as defaultClosed Drawgreg99 123 views 2 comments 0 points Most recent by unknown Spectrum TV App Feedback - ROKU and Other devices
-
Where is Court TV in 2026?Court TV was channel 465 WRDQ2 before the new year. The programming guide still says it is Court TV…
-
Is the TWC email just gone??Hiya, I've spent the last 24 hours trying to troubleshoot my mother's TWC email issues. S…
-
Spectrum Fraud Department Contact information?I was given a number- called- redirected to a recorded ad for a life alert device Does anyone have …
-
Metv ToonsNow that Xfinity Comcast is offering this Spectrum is the biggest provider not offering it. Hopefu…Answered ✓ Closed GordonDupont24 136 views 5 comments 1 point Most recent by GordonDupont24 Channels and Programming
-
Kudos to Ricardo from AustinRicardo helped me today. After speaking with 2 other reps giving me the same answer of “nothing we …Answered ✓ Closed Banner4unet 55 views 1 comment 1 point Most recent by Lyn_T Employee Kudos from Customers
-
Business “Class” service with StaticHi all, I have Spectrum Business “Gig” service with a paid static IP, and Spectrum installed the fo…
-
Is this legit?I recently got an email supposedly from Spectrum that says that my old email account is not linked …
-
When is "High Split" coming to Redding, CA and surrounding communities?I have asked many local Spectrum techs and they originally told me it was supposed to be January 20…
-
DVR not workingLLikevit not getting a single back there in the badroom
-
High split Delafield area of Wisconsindoes anyone know when or if the Delafield wi area is planned or pending for high split as of Januar…
-
live local news stationsHow do I access live local and national news stations?Answered ✓ Closed ptconnie86 160 views 2 comments 0 points Most recent by unknown Channels and Programming
-
How to Remove Duplicate Channels in Guide on Roku AppI set up a guide favorites list in the app but it has duplicates of all channels (SD & HD, I as…Answered Closed TeeTuck 197 views 2 comments 0 points Most recent by TeeTuck Spectrum TV App Feedback - ROKU and Other devices
-
Big Thanks To Matthew for Customer Service in MiamiWas a big help in aiding with account issues very helpful.
-
Answered ✓ Closed apkp6476_ 152 views 1 comment 0 points Most recent by Mo_S Managing and Using your Spectrum Account
-
When is High split rolling out in Stockbridge Georgia?I’ve been with spectrum for 30 years when it was Charter in our area. Love your service but would r…Answered ✓ Closed Barracuda_30281 101 views 2 comments 0 points Most recent by RAIST515O Network Evolution
-
Kudos to AllisterHuge thanks to Allister of the Pearl City, HI store, for his patience and expertise while attemptin…
-
Saved ‘startup’ channel on Spectrum TV app no longer workingNever had a problem with Spectrum tv app through Apple TV puck, but lately, the saves ‘startup’ cha…Closed CableCutterDude 146 views 1 comment 1 point Most recent by HT_Greenfield Spectrum TV App Feedback - Android
-
Zach from RenoZach was awesome. Great customer service, kept me informed the entire process of what he was doing,…
Categories
Popular Tags
- Internet 280
- Customer Service 169
- Troubleshooting 131
- Channels and Programming 116
- Spectrum Mobile 115
- Spectrum TV App Feedback 110
- My Spectrum App 100
- Feedback 90
- email 89
- Modem 75
- cDVR / Cloud DVR 75
- Error Codes 61
- Outage 55
- High Split 51
- Slow Speeds 50
- Roku 47
- Set Top Box 44
- Xumo 41
- Spectrum 41
- billing 33
- Network Evolution 26
- Apple Watch 21
- Kudos 21
- Resolved 19
- Employee Feedback 19