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LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
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Join the conversation in our public space to share knowledge, ask questions and get answers
Discussion List
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Emailcannot access email -
Spectrum Review: Zekeia (Account Management, Texas)I am writing this review to give a huge shout-out to Zekeia in the Account Management department in…Closed Bamacubanita1971 34 views 1 comment 0 points Most recent by Tyleen_Z Employee Kudos from Customers -
Update paymentnew debit card for bill paymentAnswered ✓ Closed kkblake58 298 views 1 comment 0 points Most recent by Mo_S Managing and Using your Spectrum Account -
Answered ✓ Closed Jack4551 165 views 1 comment 0 points Most recent by Mo_S Managing and Using your Spectrum Account -
High Split for Barstow, CA 92311Good evening, just curious to which hub Barstow, California - Zip code 92311 is under? Also if and … -
are international calls and text are free on a cruise shipon spectrum mobile if you are on a cruise and you have the international call on your plan. is the …Answered ✓ Closed shrimp702004 398 views 5 comments 0 points Most recent by HT_Greenfield Spectrum Mobile -
Fantastic Customer ServiceDarius helped me get my phone connected to spectrum mobile. He called and followed up multiple time… -
Paramount +How do I add Paramount + to my service? -
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High Split for Cambridge 12816Can you provide any update on when high split is coming to zipcode 12816? What city/hub does 12816… -
Navigating recorded showsNavigating (rewind/forward) recorded shows is very difficult when the app does not show a preview o…Closed Arda 81 views 1 comment 0 points Most recent by Renee_T Spectrum TV App Feedback - ROKU and Other devices -
Peak Customer Service from RosieI want to thank Rosie for helping with my billing and device issues today, 2/22/2026 2:30pm - 3:00p… -
Excellent Employee and ServiceRefreshing, excellent Customer Service! New Service today 2-22-2026. Had the pleasure of having T… -
Using Invincible Wifi with my own mesh Wifi system?Interested in the new Invincible Wi-Fi offering, it's about time Spectrum came out with a good… -
High Split for Austin TXWe have Spectrum Business at 3 locations: 78717 78738 78665 Any updates here? - Saw that Austin TX … -
Network Upgrades in Ashland, NH and Hub CityRecently got an email concerning network upgrades in Ashland, NH. The Network Evolution announcemen… -
Why can I change my name, but not my password?Just wondering?Closed Cardinal767 154 views 3 comments 0 points Most recent by Tyleen_Z Managing and Using your Spectrum Account -
how to sign to my email accounthow to sign into my email account -
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connecting new phoneTrying to get calling/messaging to work on new phone. Both old (A13) and new phone are connected to… -
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Unable to access Spectrum accountI am unable to access my home spectrum accountClosed jjoecb1 255 views 3 comments 0 points Most recent by Tyleen_Z Managing and Using your Spectrum Account -
forwarding a callcan I set up my landline calls to transfer to my cell? -
Email sub accounts on columbus.rr.com no longer workingI have one main account and two sub email accounts on columbus.rr.com (e.g mainuser@columbus.rr.com… -
How to access my rr.com webmail without setting up a new @spectrum address?I think I have a related issue. I was forced to change my Spectrum account password which is tied t… -
Outdated Channel Names in GuideI am reporting outdated call letters/channel names in the Guide. The first set of channels with ou… -
EmailI received a message to put in password for IMAP when trying to retrieve my email. It would not ac… -
Darius is the best!!I was initially frustrated when I first called, but Darius helped calm me down, and that takes a sp…Closed Annmargaret11_ 36 views 1 comment 0 points Most recent by Tyleen_Z Employee Kudos from Customers -
Is there a way to program my channel guide to only show the channels I subscribe to?I recently changed my programming and now my guide shows all the channels, even ones I don't h…Answered Closed MarcyJ2 458 views 1 comment 0 points Most recent by Tyleen_Z Channels and Programming -
Having a problem entering a new e-mail addressThe new person that I put in when I click on his name his name doesn't go in complete in the 2…
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