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Discussion List
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Audio laggingour audio has been lagging in live T.V. Shows since last week and we have tried to reset with no lu…Answered Closed Jptdb31 54 views 1 comment 0 points Most recent by Renee_T Spectrum TV App Feedback - Apple Devices and Apple TV -
How I got my Apple Time Capsule to work with the Spectrum modem in January of 2025The Time Capsule will not work correctly with the Spectrum modem that has one ethernet plug on the … -
Unknown deviceI have an unknown device on my wifi that I’m not familiar with, its host name is 23FYG24 and I can’… -
Server rejection issues for email and websitesI’ve had multiple emails rejected in the last couple of months, and now I’m having trouble accessin… -
Changing password of old charter email accountI recently tried to change the password on my charter.net email account going back 15 to 20 years.… -
Great Service!Yesterday my cable/Internet went out. An appointment was made for the next day, before the day was …Closed Golf25Radioman 16 views 1 comment 0 points Most recent by Edward_T Employee Kudos from Customers -
Spectrum connectivity issues: lag-16.dllstx976iw-bcr00.netops.charter.com.Hi there, I'm getting major lag spikes consistently whilst gaming over the past month. Spectrum use… -
Upgrade serious problems.Hello! Overnight, had a Spectrum service upgrade (Los Angeles/West Hollywood 90069 area). Now, ALL … -
Spectrum 15 channel selectionI need to get a list of the channels available for a spectrum 15 package. -
I lose connectivity every day between 0400 and 0630Since Nov 2024 and now, I lose connectivity every day between 0400 and 0630. When I check the webs…Answered ✓ Closed RocketRancher 253 views 4 comments 0 points Most recent by RocketRancher Connectivity -
Started Unicast Maintenance Ranging - No Response receivedWithin the last few weeks, we've started to have our service randomly drop out. 90% of the time it … -
Modem provisioning issue?Have the 600 ultra plan. Only getting 400. This is with direct connected testing to multiple sites … -
Answered ✓ Closed woodkare 6.4K views 1 comment 0 points Most recent by James_M Managing and Using your Spectrum Account -
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Listing of TV stations and Nos.Need to obtain a current of listing of TV Stations and Channel Nos. of Orange County, Orlando, Fl.Answered ✓ Closed golfer2wo 374 views 1 comment 0 points Most recent by Jaleesa_F watch.spectrum.net -
Why, as a streaming customer, Can I not view ABC.COM and other networks?I am an Amazon Fire Stick user. Why does Spectrum DELIBERATELY BLOCK …Answered Closed Tracieann967 255 views 1 comment 0 points Most recent by Satch Channels and Programming -
Problems with emailI have been experiencing some issues within the last few weeks accessing my RoadRunner Email accoun… -
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2nd boxWhy are some channels showing as unavailable on my second box but play just fine on the my main box?Answered ✓ Closed gab64 58 views 1 comment 0 points Most recent by Tyleen_Z Channels and Programming -
Why can't I change the day my mobile bill is due?I can't change the day my bill is due. I am on fixed income and was told that I can't change the da… -
Can't access my Road Runner email accountI know I have the correct password for my Road Runner email account (ending in new.rr.com) but cann… -
seasonal plus statusHello, Back in November i went into Seasonal plus status(the one with slow internet). Since then a…Answered ✓ Closed ralphr 258 views 6 comments 0 points Most recent by Jilliana_M Managing and Using your Spectrum Account -
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Spectrum is having issues with lag-25-10.orldfljo00w-bcr00.netops.charter.com/66.109.6.128.Spectrum is having issues with lag-25-10.orldfljo00w-bcr00.netops.charter.com/66.109.6.128. I'm get… -
Symmetrical SpeedsAre there any updates when Symmetrical Speeds will be available in Columbus Ohio 43207 Are? Thanks -
Kudos Kudos KudosI was assisted today by an agent by the name of Amber operator# 3773 she did a phenomenal job and s…Answered ✓ Closed rgarcia4032 11 views 1 comment 1 point Most recent by Edward_T Employee Kudos from Customers -
When I try to log into Spectrum roadrunner email account, I am getting the message - 502 Bad GatewayWhen I try to log into Spectrum roadrunner email account, I am getting the message - 502 Bad Gatewa… -
Moved: Forced password resetThis discussion has been moved.Closed James_M 1 view 0 comments 0 points Started by James_M Spectrum TV App Feedback - ROKU and Other devices -
How to watch a recorded show while it is still live?I can't watch a recorded show on cloud dvr as long as it is still recording. This is with the Spec… -
Audio Video out of sync on On Demand Streaming ....Still in 2025Similar to a closed post from May 2024, using a Roku Ultra, 1GBPS fiber service, as an On Demand mo…Answered ✓ Closed TXJeff 491 views 6 comments 1 point Most recent by TXJeff Spectrum TV App Feedback - ROKU and Other devices
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