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Discussion List
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Chromecast with Wifi 6e spectrum routerWifi 6e has the chromecast living on 2.4 if my device is on the 5 Ghz they don't see each othe… -
how do I find my channel packageCant find the channels listed in my packageAnswered ✓ Closed BobbyP 790 views 2 comments 0 points Most recent by Satch Channels and Programming -
Receive emails, but can't send or forward them from my iPhone 13I've had an issue for a long time where I receive emails on my iPhone, but can't send, re… -
Roadrunner email acountsI would like to close two tx.rr.com email accounts. One is the main account the other is a subaccou… -
Can access paramount ads and then video is broken upI see the programs in a small image but the large screen image is static colors and lines.Answered ✓ Closed 3014611900 54 views 1 comment 0 points Most recent by James_L Individual TV Network Apps -
VPN IssuesI have been using Microsoft Defender VPN for some time and seems Spectrum/Charter is the only servi… -
Great Service techsGreat customer service today from Garrett. Spectrum sent him over to get our internet back up after…Answered ✓ Closed CaseyBronn 20 views 1 comment 1 point Most recent by Edward_T Employee Kudos from Customers -
Great staff at Spectrum officeOn Dec. 8, I was at the Chillicothe (Ohio) Spectrum office to pick up a self-installation kit. Ther… -
Excellent Customer Support!On Dec. 8, I had one of the BEST customer support experiences with Tanitra. She got me all set up f… -
Default FontIs there a way to change the default font in Webmail / Mail3? Not just one email, but all email bei… -
I finally got my Eudora to SEND e-mails!I tried to update the original thread, but it had already been closed. In case anyone is wondering … -
Hulu and Disney +As of Dec 3 (not sure when it started) you can add Hulu with ads ($1/mo), get Disney+ without ads (… -
Great service from DianaHad a puzzling issue with logging into an app on me tv. Diana patiently stayed with me on a chat f… -
Trouble logging into Epic and Electronic Arts game serversAll of a sudden, I am unable to log in to Epic or EA games when connecting through Spectrum. I have… -
Connecting modem directly to firewall device (router)last year a customer (Andrew) asked this same question about installing a "Firewalla Purple&qu… -
fantastic customer serviceI recently had an interaction with customer service to resolve a few billing issues. Anastasia help… -
Thank you for your prompt and knowledgable service!I called on November 2nd to have a repair man come and fix my TV and computer. I was told it might …Answered ✓ Closed Simonnancy30 15 views 1 comment 0 points Most recent by Edward_T Employee Kudos from Customers -
Gig Internet with speeds up to 1000 Mbps (gaming)I got one question on the app is saying that we are getting 112% to the router but wen we play on t… -
how do I access Disney+ with my Spectrum account?How do I access Disney+ through the Spectrum App?Answered ✓ Closed pvjammer 18.8K views 1 comment 0 points Most recent by Renee_T Watch TV Tips, Resources and FAQs -
Not a question, just some good customer serviceMy wife and I had a lot of poor experiences with customer service, internet, and somehow our accoun…Answered ✓ Closed Chris_C 49 views 1 comment 1 point Most recent by Edward_T Employee Kudos from Customers -
how do I leave a good report on recent service?Yesterday's technician,Adam,arrived at my house at the agreed upon time and was polite, knowle…Answered ✓ Closed Grandy2338 559 views 1 comment 2 points Most recent by Jilliana_M Employee Kudos from Customers -
Compliment to StevenI’d like to post this feedback and big compliment to Steven who have helped me resolve the issue I … -
Thanks!I’d like to leave a compliment for the technician that came to help me this evening. Matthew, in th…Answered ✓ Closed Cheeto 38 views 1 comment 3 points Most recent by Jilliana_M Employee Kudos from Customers -
Scheduling future recordings using XUMO / Cloud DVRI just purchased a XUMO and added the Cloud DVR service. It is straightforward enough to record a l…Closed mnappi 3.8K views 3 comments 0 points Most recent by Jilliana_M Spectrum TV App Tips, Resources and FAQs -
Block specific phone numbers?I use to be able to block up to 30 specific phone numbers from the "Voice" option on Spec… -
How to log into Paramount+ with ProviderI am told that Paramount+ is part of my cable service now. So on the Paramount+ app on my ipad the…Answered ✓ Announcement Closed bap12221 5.3K views 7 comments 0 points Most recent by unknown Watch TV Tips, Resources and FAQs -
Paramount Plus with my Spectrum accountSo my TV was telling me that I can now sign into Paramount plus with my Spectrum account I have Spe…Closed 8124340686 27.8K views 10 comments 1 point Most recent by Satch Spectrum TV App Tips, Resources and FAQs -
How do I see scheduled recordings in MyLibrary?In the Spectrum TV app (iPad) under DVR, you can see a list of Scheduled recordings. But on Spectru… -
Spectrum now supports Galaxy 6 watches !I have switched from Apple to Galaxy and have an LTE watch. When will Spectrum support it?Answered ✓ Announcement Closed antrow 370 views 2 comments 0 points Most recent by James_M Spectrum Mobile -
Answered ✓ Announcement Closed Moore_1977 1.8K views 1 comment 0 points Most recent by James_M Spectrum Mobile
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