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My box is stuck on L-3I unplugged it, waited one minute and replugged it. It went through all the stuff, then came back …Answered Closed rosemariefrey 28.6K views 1 comment 0 points Most recent by Satch Watch TV Tips, Resources and FAQs -
Spectrum App is blurryI've noticed allot of users in this forum have experienced the same problem that I have been experi…Answered ✓ Closed BryanK 8.8K views 3 comments 0 points Most recent by Lyn_T Spectrum TV App Tips, Resources and FAQs -
How to Contact Support!?Can't call, phone won't connect. Can't chat, won't connect. Internet speed test reporting 25 MBPS…Answered ✓ Closed QueenBea 14.6K views 5 comments 0 points Most recent by QueenBea Internet Tips, Resources and FAQs -
Why does Xumo get blurry and buffer constantly on Spectrum App?Had the Xumo delivered from Spectrum on FRI - found continuous buffering and blurring on the Spectr…Answered Closed sailsdd 1.9K views 4 comments 0 points Most recent by Tyleen_Z Spectrum TV App Tips, Resources and FAQs -
Is an email from spectrum@exchange.spectrum.com legitimate?The email is concerning the Affordable Connectivity Program. It looks legitimate but the email it c…Answered ✓ Announcement Closed tmcon01 12.6K views 9 comments 1 point Most recent by dino555 Internet Tips, Resources and FAQs -
How do you record programs on XumoI've looked all over the internet...information on this topic is very garbled, inconsistent or does…Answered ✓ Closed BigI45 36.3K views 3 comments 0 points Most recent by Haley_B Spectrum TV App Tips, Resources and FAQs -
How to add additional email addresses to my Spectrum email.I have my internet and email through Spectrum with an email address ending in charter.net. When I s…Answered Closed CelticPoetess 9.4K views 1 comment 1 point Most recent by Lyn_T Internet Tips, Resources and FAQs -
Back or Previous ChannnelWhy isn't there a simply back button?Answered ✓ Closed oldbull3 8K views 3 comments 0 points Most recent by William_M Spectrum TV App Tips, Resources and FAQs -
Xumo Stream BoxI got a email today that said I can test out the Xumo Stream Box for free because I am a Spectrum I…Answered ✓ Closed Korona165 25.9K views 139 comments 0 points Most recent by NanaTC Spectrum TV App Tips, Resources and FAQs -
Why can't I pause and rewind live Live on Xumo using the Spectrum TV App?Unbelievable that in this day and age, we cannot pause, rewind, FF live tv using Xumo/Spectrum App.…Answered ✓ Closed Juliegera 23.9K views 47 comments 3 points Most recent by Douglas1499 Spectrum TV App Tips, Resources and FAQs -
Why was the Spectrum TV App guide on iOS mobile app changed?I am hoping I am asking this in the right place. suddenly I have no tv guide on iOS spectrum app. …Answered ✓ Closed Shelgold2 2.6K views 32 comments 0 points Most recent by esterbenz Spectrum TV App Tips, Resources and FAQs -
Cable connection and Eero WiFi set upHello, I have an Arris combo modem and router Model TG1672G, with connections to Spectrum via a Coa…Answered Closed PaulN 4.9K views 1 comment 0 points Most recent by JEinSTL Internet Tips, Resources and FAQs -
How do you get to On Demand networks with Xumo?How do you get to On Demand networks with Xumo? There is no on Demand Channel listed. There is no C…Closed JimForts 12.5K views 7 comments 0 points Most recent by James_M Spectrum TV App Tips, Resources and FAQs -
Pause Button and other featuresI just got a Xumo box and am trying to figure out a couple of things: 1) When I'm in You Tube or m…Closed APH 8.9K views 6 comments 1 point Most recent by GerryF Spectrum TV App Tips, Resources and FAQs -
Spectrum TV App Feedback - XumoUse this category to share your feedback about the Spectrum TV App for Xumo. Please include a descr…Announcement Closed James_M 221 views 0 comments 0 points Started by James_M Spectrum TV App Feedback - XUMO -
Spectrum TV app - cable channels keep getting stuck or skipping/repeating...When using the Spectrum TV app on a Samsung TV lately, some of the cable channels aren't working we…Answered ✓ Closed clappas 1.7K views 1 comment 0 points Most recent by Renee_T Spectrum TV App Tips, Resources and FAQs -
XUMO Sound Delay Exiting GuideJust replaced a DVR and a HD box with two XUMO devices. Encountering strange issue: when I am watch…Answered ✓ Closed Michael_Z_52 1.8K views 1 comment 0 points Most recent by Michael_Z_52 Spectrum TV App Tips, Resources and FAQs -
How do you stop spam with no sender?I have been getting many spam emails without a sender in the from field. These can not be blocked. …Answered ✓ Closed jiminmb 9.5K views 25 comments 0 points Most recent by Satch Internet Tips, Resources and FAQs -
Why do I have to sign in multiple times a day on the Spectrum TV app on my Roku TV?Recently, I have had trouble staying signed into the Spectrum TV app on my Roku tv. It started on …Answered Closed Pubdefny 4.5K views 7 comments 0 points Most recent by William_M Spectrum TV App Tips, Resources and FAQs -
How to add a WiFi Profile using a browser instead of the appIf your having trouble adding spectrum wifi profile on Android or IOS try this link. https://wifipr…Announcement Closed Myprincess1113 736 views 0 comments 1 point Started by Myprincess1113 Internet Tips, Resources and FAQs -
How do I pay my bill?How do I pay my bill?Answered ✓ Announcement Closed Tommbley 10K views 1 comment 6 points Most recent by James_M Internet Tips, Resources and FAQs -
Answered ✓ Announcement J_DouglasCrawford1 33.6K views 1 comment 5 points Most recent by Randy_S Spectrum TV App Tips, Resources and FAQs -
Spectrum TV App on LG TVAre there any pending plans to enable direct access to the Spectrum TV app on LG televisions?Answered ✓ Announcement Closed eweidenhamer 4.2K views 6 comments 1 point Most recent by Renee_T Spectrum TV App Feedback - ROKU and Other devices -
'Sun Outages' and Solar InterferenceEach year during September/October and again in February/March, Solar Interference causes the degra…Announcement Closed James_M 704 views 0 comments 0 points Started by James_M Watch TV Tips, Resources and FAQs -
Troubleshooting issues with the My Spectrum AppDeleting and reinstalling the app usually resolves most issues. For assistance with the app, inclu…Announcement Closed James_M 6.1K views 0 comments 0 points Started by James_M My Spectrum App - My Spectrum App Feedback -
How to flag a post that needs attention from a moderatorWhile we strongly encourage peer-to-peer support within the Spectrum community, there may be times … -
How to watch Pay Per view (PPV) special eventsPay Per View (PPV) special events such as boxing or wrestling PPV's, including the upcoming boxing …Announcement Closed James_M 1.7K views 0 comments 1 point Started by James_M Watch TV Tips, Resources and FAQs -
Cloud DVR (cDVR) new categoryWe created a new category called Cloud DVR and moved recent related questions to this new location. -
Spectrum TV App Feedback - ROKUUse this category to share your feedback about the Spectrum TV App for Roku devices. Please include…Announcement Closed James_M 781 views 0 comments 0 points Started by James_M Spectrum TV App Feedback - ROKU and Other devices -
Spectrum App Feedback - My SpectrumUse this category to share your feedback about the My Spectrum App for Apple and Android devices. P…Announcement Closed James_M 321 views 0 comments 0 points Started by James_M My Spectrum App - My Spectrum App Feedback
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