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LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
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Join the conversation in our public space to share knowledge, ask questions and get answers
Discussion List
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Technician Jack WI wanted to let you know how help the technician Jack W was for our office in in Louisville, KY. We…Closed Michael_at_Libtax 35 views 1 comment 1 point Most recent by Jilliana_M Employee Kudos from Customers -
Excellent Customer Care - Nina PI have to share, what has to be the best customer service I have ever experienced. Nina P. Orlando…
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Mailchimp AuthenticationHello, I'm using Mailchimp to send emails. They require that my Email domain (new.rr.com) be a…
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Number of recordingsRecently our DVR died. We had it replaced and found that that our recording scheduling didn't …
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Paramount plushow do I get paramount plus on my tvClosed L_ovepasta1963 145 views 1 comment 0 points Most recent by James_M Individual TV Network Apps
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By-passing the Wi-Fi Router LockoutI live in an older home where I have run the necessary cabling to connect certain devices in varyin…
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Getting Error IDID-4002 when trying to log in with BusinessHello, I getting error IDID-4002 when trying to log into the app.Answered ✓ Closed rickyc_tlp 734 views 1 comment 0 points Most recent by Edward_T My Spectrum App - My Spectrum App Feedback
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Can't find/connect to spectrum mobile API have a spectrum phone, and up until today I was able to use spectrum mobile AP. Now it no longer …
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Can a deleted email be reactivated?My mother-in-law accidentally deleted her Spectrum email account. Is there a way to have it reacti…
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Freeform program guideFreeform (ABC FAM) was added back to our Spectrum plan on channel 61 a couple of months ago but no …Answered Closed Waynerd 407 views 5 comments 0 points Most recent by HT_Greenfield Channels and Programming
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Keeping DVR recordings to a minimumLooking to clean up months' worth of DVR recordings. Short of clicking on each one twice. In …
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Symmetrical in 91024Hello! I've had Spectrum 1Gig for a bit now and am a video editor that uploads large files al…Answered ✓ Closed drfrontbutt 186 views 3 comments 0 points Most recent by drfrontbutt Network Evolution
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How to Retrieve Messages Saved to ArchiveMobile Spectrum gives users the option to "Archive" text messages. I saved a couple that …
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You've exceeded the maximum number of attempts. Please try again in 30 minutes. ELI-1025I can log onto my Watch Spectrum TV app as well as your web site. Why would the authentication brea…Closed jasondean 859 views 15 comments 0 points Most recent by HT_Greenfield Individual TV Network Apps
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Roadrunner automatic email forwardingI have the old nyc.rr.com account and I have depended on it to forward emails from my older account…
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Guide defaultIt’s annoying to have to reselect Favorites on guide every sign in. Allow Favorites as defaultClosed Drawgreg99 139 views 2 comments 0 points Most recent by unknown Spectrum TV App Feedback - ROKU and Other devices
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Where is Court TV in 2026?Court TV was channel 465 WRDQ2 before the new year. The programming guide still says it is Court TV…
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Is the TWC email just gone??Hiya, I've spent the last 24 hours trying to troubleshoot my mother's TWC email issues. S…
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Spectrum Fraud Department Contact information?I was given a number- called- redirected to a recorded ad for a life alert device Does anyone have …
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Metv ToonsNow that Xfinity Comcast is offering this Spectrum is the biggest provider not offering it. Hopefu…Answered ✓ Closed GordonDupont24 164 views 5 comments 1 point Most recent by GordonDupont24 Channels and Programming
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Kudos to Ricardo from AustinRicardo helped me today. After speaking with 2 other reps giving me the same answer of “nothing we …Answered ✓ Closed Banner4unet 55 views 1 comment 1 point Most recent by Lyn_T Employee Kudos from Customers
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Business “Class” service with StaticHi all, I have Spectrum Business “Gig” service with a paid static IP, and Spectrum installed the fo…
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Is this legit?I recently got an email supposedly from Spectrum that says that my old email account is not linked …
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When is "High Split" coming to Redding, CA and surrounding communities?I have asked many local Spectrum techs and they originally told me it was supposed to be January 20…
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DVR not workingLLikevit not getting a single back there in the badroom
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High split Delafield area of Wisconsindoes anyone know when or if the Delafield wi area is planned or pending for high split as of Januar…
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live local news stationsHow do I access live local and national news stations?Answered ✓ Closed ptconnie86 188 views 2 comments 0 points Most recent by unknown Channels and Programming
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How to Remove Duplicate Channels in Guide on Roku AppI set up a guide favorites list in the app but it has duplicates of all channels (SD & HD, I as…Answered Closed TeeTuck 243 views 2 comments 0 points Most recent by TeeTuck Spectrum TV App Feedback - ROKU and Other devices
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Big Thanks To Matthew for Customer Service in MiamiWas a big help in aiding with account issues very helpful.
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