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Discussion List
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Excellent Customer Support!On Dec. 8, I had one of the BEST customer support experiences with Tanitra. She got me all set up f… -
Great service from DianaHad a puzzling issue with logging into an app on me tv. Diana patiently stayed with me on a chat f…
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fantastic customer serviceI recently had an interaction with customer service to resolve a few billing issues. Anastasia help…
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Thank you for your prompt and knowledgable service!I called on November 2nd to have a repair man come and fix my TV and computer. I was told it might …Answered ✓ Closed Simonnancy30 16 views 1 comment 0 points Most recent by Edward_T Employee Kudos from Customers
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how do I access Disney+ with my Spectrum account?How do I access Disney+ through the Spectrum App?Answered ✓ Closed pvjammer 22.4K views 1 comment 1 point Most recent by Renee_T Watch TV Tips, Resources and FAQs
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Not a question, just some good customer serviceMy wife and I had a lot of poor experiences with customer service, internet, and somehow our accoun…Answered ✓ Closed Chris_C 58 views 1 comment 1 point Most recent by Edward_T Employee Kudos from Customers
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how do I leave a good report on recent service?Yesterday's technician,Adam,arrived at my house at the agreed upon time and was polite, knowle…Answered ✓ Closed Grandy2338 775 views 1 comment 2 points Most recent by Jilliana_M Employee Kudos from Customers
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Compliment to StevenI’d like to post this feedback and big compliment to Steven who have helped me resolve the issue I …
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Thanks!I’d like to leave a compliment for the technician that came to help me this evening. Matthew, in th…Answered ✓ Closed Cheeto 44 views 1 comment 3 points Most recent by Jilliana_M Employee Kudos from Customers
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Scheduling future recordings using XUMO / Cloud DVRI just purchased a XUMO and added the Cloud DVR service. It is straightforward enough to record a l…Closed mnappi 4.8K views 3 comments 0 points Most recent by Jilliana_M Spectrum TV App Tips, Resources and FAQs
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Block specific phone numbers?I use to be able to block up to 30 specific phone numbers from the "Voice" option on Spec…
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How to log into Paramount+ with ProviderI am told that Paramount+ is part of my cable service now. So on the Paramount+ app on my ipad the…Answered ✓ Announcement Closed bap12221 6.5K views 7 comments 0 points Most recent by unknown Watch TV Tips, Resources and FAQs
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Paramount Plus with my Spectrum accountSo my TV was telling me that I can now sign into Paramount plus with my Spectrum account I have Spe…Closed 8124340686 39.3K views 10 comments 1 point Most recent by unknown Spectrum TV App Tips, Resources and FAQs
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Spectrum now supports Galaxy 6 watches !I have switched from Apple to Galaxy and have an LTE watch. When will Spectrum support it?Answered ✓ Announcement Closed antrow 400 views 2 comments 0 points Most recent by James_M Spectrum Mobile
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Answered ✓ Announcement Closed Moore_1977 2.3K views 1 comment 0 points Most recent by James_M Spectrum Mobile
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How do I view statements or pay my bill?The following information will help you learn how to view and pay your bill on Spectrum.net or the …Announcement Closed William_M 36.2K views 0 comments 0 points Most recent by William_M Managing and Using your Spectrum Account -
Xumo error XSTLP-4001Powered down Xumo box same error just get local channelsAnswered ✓ Closed ZelleR97 5K views 1 comment 0 points Most recent by Jaleesa_F Spectrum TV App Tips, Resources and FAQs
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Reference Code XSTLP-4001I get this on every channel except my local ABC,CBS,NBC,FOX Networks. Its been like this for severa…Answered ✓ Closed Snydercj86 14.4K views 3 comments 0 points Most recent by Tyleen_Z Spectrum TV App Tips, Resources and FAQs
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What do I do if I turn on my xumo and get a blue screen that isn't going awayI hadn't used my xumo device for a while cause I needed a new remote I got it today and turned…Answered ✓ Closed waycomp2002 3.5K views 1 comment 0 points Most recent by William_M Spectrum TV App Tips, Resources and FAQs
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Xumo RemoteI know it's been said to death about some things that are wrong about the Xumo but I will say …Closed Korona165 3.1K views 1 comment 4 points Most recent by blackbutterfly Spectrum TV App Tips, Resources and FAQs
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How to fast forward a recorded show?Hello, Since the Xumo remote did not come with any instructions, I am wondering how I can fast forw…Answered ✓ Closed lcalig412 41.4K views 8 comments 0 points Most recent by StephK Spectrum TV App Tips, Resources and FAQs
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Is anyone else having problems with the Spectrum TV App on Xumo?We received two new Xumo devices. Everything works except the Spectrum TV App. We used troublesho…Answered Closed Harkat 10K views 24 comments 0 points Most recent by BrentR Spectrum TV App Tips, Resources and FAQs
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My box is stuck on L-3I unplugged it, waited one minute and replugged it. It went through all the stuff, then came back …Answered Closed rosemariefrey 31.2K views 1 comment 0 points Most recent by unknown Watch TV Tips, Resources and FAQs
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Spectrum App is blurryI've noticed allot of users in this forum have experienced the same problem that I have been e…Answered ✓ Closed BryanK 12K views 3 comments 0 points Most recent by Lyn_T Spectrum TV App Tips, Resources and FAQs
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Why does Xumo get blurry and buffer constantly on Spectrum App?Had the Xumo delivered from Spectrum on FRI - found continuous buffering and blurring on the Spectr…Answered Closed sailsdd 2.3K views 4 comments 0 points Most recent by Tyleen_Z Spectrum TV App Tips, Resources and FAQs
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Is an email from spectrum@exchange.spectrum.com legitimate?The email is concerning the Affordable Connectivity Program. It looks legitimate but the email it c…Answered ✓ Announcement Closed tmcon01 13.5K views 9 comments 1 point Most recent by dino555 Internet Tips, Resources and FAQs
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How do you record programs on XumoI've looked all over the internet...information on this topic is very garbled, inconsistent or…Answered ✓ Closed BigI45 42.9K views 3 comments 0 points Most recent by Haley_B Spectrum TV App Tips, Resources and FAQs
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Back or Previous ChannnelWhy isn't there a simply back button?Answered ✓ Closed oldbull3 9.1K views 3 comments 1 point Most recent by William_M Spectrum TV App Tips, Resources and FAQs
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Xumo Stream BoxI got a email today that said I can test out the Xumo Stream Box for free because I am a Spectrum I…Answered ✓ Closed Korona165 28K views 139 comments 0 points Most recent by NanaTC Spectrum TV App Tips, Resources and FAQs
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Why can't I pause and rewind live Live on Xumo using the Spectrum TV App?Unbelievable that in this day and age, we cannot pause, rewind, FF live tv using Xumo/Spectrum App.…Answered ✓ Closed Juliegera 24.7K views 47 comments 3 points Most recent by Douglas1499 Spectrum TV App Tips, Resources and FAQs
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