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Employee Kudos from Customers
Tell us about your positive experience, a job well done or recognize an employee for their efforts including going above and beyond
Discussion List
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Unbelievable customer service!!!I just recently switched my phone carrier to Spectrum and I have never experienced better customer … -
Wonderful Tech in Fond du Lac, WIHad an outstanding technician today in Fond du Lac, WI—Cameron. He not only fixed our issue but al…
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Top Notch customer serviceLong time customer here. Retired and kinda grumpy BUT, today went into the Long Beach bellflower l…
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Recognizing Taylor for outstanding customer service/tech supportI hope you will forward to Taylor's manager this compliment: I work with people all day, have …
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Employee Recognition - Reynaldo R @ Montclair Place, CA storeI'd like to shout out Reynaldo Romero at the Montclair, CA store for his stellar customer serv…
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Positive FeedbackChristopher was an amazing technician that did everything he possibly could to help fix my issue to…
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Kudos to KiaraHi! I'm a long-time Spectrum customer, but I've been experiencing a LOT of frustration la…
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Kudos to Destinee!!I contacted Spectrum chat this evening and was assisted by the wonderful and talented Destinee. All…
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High Praise for ElvinEarlier this week, Elvin saved the day!! We upgraded our router and the speed slowed to a crawl. Th…
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Spectrum Store on Town EastMy visit to at the Town East location was a good example that good customer service still exists. T…
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Mia in Texas (collections agent)she is a diamond in the rough. desevers a raise to upper management. took time out of her day to he…
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Thanks to RoseRepresentative Rose based in Cincinnati worked tirelessly (for the better part of an hour) to help …
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Excellent customer serviceMy wife and I visited our local Spectrum office in Cleveland, TN. to have her cell phone service t…
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Great serviceI was just on the phone with Spectrum adjusting my elderly mother's cable package. We spoke wi…
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Customer Service Feedback - Orlando FLI would like to recognize Angelica from customer service in Orlando FL for being very pleasant on t…
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Customer Service FeedbackI just wanted to note that Decimus was absolutely amazing and assisted me with connecting my Fire T…
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Glenway Store- Cincinnati, OhioAbout a month ago I went into this store and met one of the worst customer service people I've…
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Amazing customer service from rep. JeriCall center representative Jeri gave me amazing customer service via the customer support phone lin…
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Thank you Mike! Spectrum Employee of the Year!We have been having issues with our router for months. Mike came to our home and was right on time.…
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Kudos to EmmettWe had a tech stop by yesterday…at the church, he has been with you guys for five years, knowledgea…
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Thank you, Alexander!I just wanted to share a nice experience me and my wife had with a technician that came out to help…
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Promote Colton!Hello Spectrum. I want to share with you the most positive experience I've had with a contract…
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Customer ServiceBrandy from San Diego was truly amazing! I haven't had such a great experience with customer s…
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Kudos to ChristopherI just wanted to compliment Christopher who came by to review an outage at our residence. He was o…
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Great service!Zachary in Biddeford Maine was the bomb. Had to move three devices to spectrum mobile. Very patient…
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Spectrum Tech finally fixes it!!!I would like to provide feedback on an exceptional service by one of your Techs!! I have tried ove…
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Kudos to KodiKodi was amazing and very helpful. Great customer service hope to get her again the next time I cal…
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ComplimentSid came to my mom's place yesterday in St Pete FL at 2 and didn't leave til 6 because he…
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excellent job!My 80+ year old mother had a problem with her internet being down today, and I was incredibly impre…
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