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Employee Kudos from Customers

Tell us about your positive experience, a job well done or recognize an employee for their efforts including going above and beyond
 

Discussion List

  • brightav
    Positive Feedback
    I've been looking for about twenty minutes online and then had an online chat to find a way to…
    Answered ✓ Closed brightav 51 views 1 comment Most recent by Lyn_T
  • Sarah_Small
    Service call
    I had an awesome experience with my installer today. How and where can I rave about my technician a…
    Answered ✓ Closed Sarah_Small 41 views 1 comment Most recent by Kelly_M
  • Smi1ingbri11iantly
    Great experience!
    This weekend I had the pleasure of getting helped by Olivia of Kansas City. Her service management…
    Answered ✓ Closed Smi1ingbri11iantly 11 views 1 comment Most recent by James_M
  • LisaMK
    Customer service compliment
    I just wanted to thank Rob from the store at the Independence Mall in Wilmington NC for helping me …
    Answered ✓ Closed LisaMK 41 views 1 comment Most recent by Jaleesa_F
  • SSN709
    Support Feedback from today
    I insist that a supervisor be informed that TRINITY helped me today with my new cable modem and w…
    Closed SSN709 31 views 1 comment Most recent by Tyleen_Z
  • skrieger
    Positive Feedback
    I want to express my appreciation for my recent experience with Jessica from Spectrum while canceli…
    Closed skrieger 31 views 1 comment Most recent by Mo_S
  • S2025
    Customer Retention Review at Spectrum - For Rishi
    Review for Rishi at Spectrum I just wanted to take a moment to recognize Rishi for the exceptional …
    Closed S2025 83 views 1 comment Most recent by William_M
  • Magslice
    Positive feedback
    Hello, I just had an incredibly positive experience with a phone rep named Sekayi. Is there a way f…
    Answered ✓ Closed Magslice 31 views 1 comment Most recent by Edward_T
  • aceslinger
    Excellent customer support
    Just leaving some kudos for Rishi who helped me over the phone. Very helpful and friendly.
    Answered ✓ Closed aceslinger 21 views 1 comment Most recent by Edward_T
  • Jwilder
    Just saying thank you.
    I'm sure this isn't the place for a comment, but I have to say this. Brand new customer …
    Closed Jwilder 51 views 2 comments Most recent by POPPO
  • Golf25Radioman
    Great Service!
    Yesterday my cable/Internet went out. An appointment was made for the next day, before the day was …
    Closed Golf25Radioman 21 views 1 comment Most recent by Edward_T
  • rgarcia4032
    Kudos Kudos Kudos
    I was assisted today by an agent by the name of Amber operator# 3773 she did a phenomenal job and s…
    Answered ✓ Closed rgarcia4032 11 views 1 comment Most recent by Edward_T
  • Helen_G
    Great service by Tom G
    Had to call out Spectrum service, 2nd time in two days. thought first visit issue was resolved, bu…
    Closed Helen_G 11 views 1 comment Most recent by Tyleen_Z
  • CaseyBronn
    Great Service techs
    Great customer service today from Garrett. Spectrum sent him over to get our internet back up after…
    Answered ✓ Closed CaseyBronn 21 views 1 comment Most recent by Edward_T
  • NW71
    Great staff at Spectrum office
    On Dec. 8, I was at the Chillicothe (Ohio) Spectrum office to pick up a self-installation kit. Ther…
    Answered ✓ Closed NW71 11 views 1 comment Most recent by Mo_S
  • NW71
    Excellent Customer Support!
    On Dec. 8, I had one of the BEST customer support experiences with Tanitra. She got me all set up f…
    Answered ✓ Closed NW71 31 views 1 comment Most recent by Mo_S
  • AndrewL
    Great service from Diana
    Had a puzzling issue with logging into an app on me tv. Diana patiently stayed with me on a chat f…
    Closed AndrewL 11 views 1 comment Most recent by James_L
  • megang09
    fantastic customer service
    I recently had an interaction with customer service to resolve a few billing issues. Anastasia help…
    Closed megang09 51 views 2 comments Most recent by jcan3600
  • Simonnancy30
    Thank you for your prompt and knowledgable service!
    I called on November 2nd to have a repair man come and fix my TV and computer. I was told it might …
    Answered ✓ Closed Simonnancy30 11 views 1 comment Most recent by Edward_T
  • Chris_C
    Not a question, just some good customer service
    My wife and I had a lot of poor experiences with customer service, internet, and somehow our accoun…
    Answered ✓ Closed Chris_C 42 views 1 comment Most recent by Edward_T
  • Grandy2338
    how do I leave a good report on recent service?
    Yesterday's technician,Adam,arrived at my house at the agreed upon time and was polite, knowle…
    Answered ✓ Closed Grandy2338 611 views 1 comment Most recent by Jilliana_M
  • Msandiego
    Compliment to Steven
    I’d like to post this feedback and big compliment to Steven who have helped me resolve the issue I …
    Closed Msandiego 11 views 1 comment Most recent by Jaleesa_F
  • Cheeto
    Thanks!
    I’d like to leave a compliment for the technician that came to help me this evening. Matthew, in th…
    Answered ✓ Closed Cheeto 31 views 1 comment Most recent by Jilliana_M