Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Employee Kudos from Customers
Tell us about your positive experience, a job well done or recognize an employee for their efforts including going above and beyond
Discussion List
-
Technician Jack WI wanted to let you know how help the technician Jack W was for our office in in Louisville, KY. We… -
Excellent Customer Care - Nina PI have to share, what has to be the best customer service I have ever experienced. Nina P. Orlando… -
Kudos to Ricardo from AustinRicardo helped me today. After speaking with 2 other reps giving me the same answer of “nothing we … -
Big Thanks To Matthew for Customer Service in MiamiWas a big help in aiding with account issues very helpful. -
Kudos to AllisterHuge thanks to Allister of the Pearl City, HI store, for his patience and expertise while attemptin… -
Zach from RenoZach was awesome. Great customer service, kept me informed the entire process of what he was doing,… -
Shoutout to Zack for Outstanding Customer CareI’d like to give a big shoutout to Zack for his patience, diligence, and truly excellent customer s… -
Excellent customer serviceI want to commend Nathan for his exceptional work fixing not only my TV but my internet. I have had… -
I appreciate the service at the Inglewood store from LeoLeo was amazing. He helped me out when the in Lynnwood people at the Lynnwood is really rude… -
Kudos for AmyII just wanted to give a big thanks to Amy from Ohio who helped me on December 5th. She went out of… -
Spectrum for the win!i just want to say thank you spectrum! thank you so very much! youre the very best!!! i will never … -
Want to give kudos for recent customer service experienceI wasn’t sure where to leave this feedback but I hope this can reach the right folks. I called to c… -
Outstanding Tech Keni just wanted to send positive feedback on the outstanding tech named Ken that you sent to my home … -
Kudos to Johnny Miller from TennesseeJohnny showed up with a plethora of ideas, good information, and excellent customer service! He as… -
How to I leave positive feedback for a customer support agent?I had to call Spectrum today to speak to a customer service representative in order to get help wit… -
Five star review!This is the only way I could find to leave a review, but I had such a good experience taking to Mar… -
Is there no way to give feedback for a technician?Hello, I just wanted to know if there was a proper way to give feedback for technicians. I just wan… -
Customer Service is the best I've ever dealt withI just wanted to express my sincere gratitude for the Spectrum customer support pipeline. I have ha… -
Customer Solutions FeedbackJust got off the phone with spectrum. I wanted to drop this regarding an employee from CUSTOMER SOL… -
Unbelievable customer service!!!I just recently switched my phone carrier to Spectrum and I have never experienced better customer … -
Wonderful Tech in Fond du Lac, WIHad an outstanding technician today in Fond du Lac, WI—Cameron. He not only fixed our issue but al… -
Top Notch customer serviceLong time customer here. Retired and kinda grumpy BUT, today went into the Long Beach bellflower l… -
Recognizing Taylor for outstanding customer service/tech supportI hope you will forward to Taylor's manager this compliment: I work with people all day, have … -
Employee Recognition - Reynaldo R @ Montclair Place, CA storeI'd like to shout out Reynaldo Romero at the Montclair, CA store for his stellar customer serv… -
Positive FeedbackChristopher was an amazing technician that did everything he possibly could to help fix my issue to… -
Kudos to KiaraHi! I'm a long-time Spectrum customer, but I've been experiencing a LOT of frustration la… -
Kudos to Destinee!!I contacted Spectrum chat this evening and was assisted by the wonderful and talented Destinee. All… -
High Praise for ElvinEarlier this week, Elvin saved the day!! We upgraded our router and the speed slowed to a crawl. Th… -
Spectrum Store on Town EastMy visit to at the Town East location was a good example that good customer service still exists. T… -
Mia in Texas (collections agent)she is a diamond in the rough. desevers a raise to upper management. took time out of her day to he…
Categories
Popular Tags
- Internet 278
- Customer Service 167
- Troubleshooting 131
- Channels and Programming 116
- Spectrum Mobile 115
- Spectrum TV App Feedback 108
- My Spectrum App 100
- Feedback 89
- email 88
- Modem 75
- cDVR / Cloud DVR 74
- Error Codes 61
- Outage 55
- Slow Speeds 50
- High Split 48
- Roku 46
- Set Top Box 44
- Spectrum 41
- Xumo 41
- billing 33
- Network Evolution 22
- Apple Watch 21
- Resolved 19
- Kudos 18
- Employee Feedback 17