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Employee Kudos from Customers
Tell us about your positive experience, a job well done or recognize an employee for their efforts including going above and beyond
Discussion List
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Positive FeedbackI've been looking for about twenty minutes online and then had an online chat to find a way to… -
Service callI had an awesome experience with my installer today. How and where can I rave about my technician a… -
Great experience!This weekend I had the pleasure of getting helped by Olivia of Kansas City. Her service management… -
Customer service complimentI just wanted to thank Rob from the store at the Independence Mall in Wilmington NC for helping me … -
Support Feedback from todayI insist that a supervisor be informed that TRINITY helped me today with my new cable modem and w… -
Positive FeedbackI want to express my appreciation for my recent experience with Jessica from Spectrum while canceli… -
Customer Retention Review at Spectrum - For RishiReview for Rishi at Spectrum I just wanted to take a moment to recognize Rishi for the exceptional … -
Positive feedbackHello, I just had an incredibly positive experience with a phone rep named Sekayi. Is there a way f… -
Excellent customer supportJust leaving some kudos for Rishi who helped me over the phone. Very helpful and friendly. -
Just saying thank you.I'm sure this isn't the place for a comment, but I have to say this. Brand new customer … -
Great Service!Yesterday my cable/Internet went out. An appointment was made for the next day, before the day was … -
Kudos Kudos KudosI was assisted today by an agent by the name of Amber operator# 3773 she did a phenomenal job and s… -
Great service by Tom GHad to call out Spectrum service, 2nd time in two days. thought first visit issue was resolved, bu… -
Great Service techsGreat customer service today from Garrett. Spectrum sent him over to get our internet back up after… -
Great staff at Spectrum officeOn Dec. 8, I was at the Chillicothe (Ohio) Spectrum office to pick up a self-installation kit. Ther… -
Excellent Customer Support!On Dec. 8, I had one of the BEST customer support experiences with Tanitra. She got me all set up f… -
Great service from DianaHad a puzzling issue with logging into an app on me tv. Diana patiently stayed with me on a chat f… -
fantastic customer serviceI recently had an interaction with customer service to resolve a few billing issues. Anastasia help… -
Thank you for your prompt and knowledgable service!I called on November 2nd to have a repair man come and fix my TV and computer. I was told it might … -
Not a question, just some good customer serviceMy wife and I had a lot of poor experiences with customer service, internet, and somehow our accoun… -
how do I leave a good report on recent service?Yesterday's technician,Adam,arrived at my house at the agreed upon time and was polite, knowle… -
Compliment to StevenI’d like to post this feedback and big compliment to Steven who have helped me resolve the issue I … -
Thanks!I’d like to leave a compliment for the technician that came to help me this evening. Matthew, in th…
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- Internet 257
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