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Employee Kudos from Customers
Tell us about your positive experience, a job well done or recognize an employee for their efforts including going above and beyond
Discussion List
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Rave to pass alongI just wanted to make sure this hopefully gets to someone and maybe her boss I’m not sure. Her na… -
Shakeela from North Carolina!I just spoke to Shakeela at Customer Services (4/17/2026) and rate our conversation/attention to de… -
Roger based in TexasRoger went above and beyond to make sure that I was receiving the best deal, as I called to cancel … -
Shout out to Eddie in Customer Solutions in Austin, Texas!Eddie was absolutely amazing today! Called to lower my bill. He was so pleasant! His customer servi… -
Thank you, Kevin in Customer Solutions from Orlando / Lake Mary!I'm writing to give a shout-out to Kevin, who just set me up for my move, made sure I had the … -
Quinton from OhioI just had the best experience with Quinton from Ohio. He was smart, kind, humorous and easy going.… -
A job well done for KhalilThis Post is to recognize an employee for their efforts including going above and beyond and being … -
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Porting my phone number from FrontierI would like to commend Jay from Columbus, OH He went the extra mile to get my phone number from F… -
upgrading cable serviceMarget (hopefully I spelled this correctly) in St Louis was super helpful in assisting us with upgr… -
How can I Leave Positive Feedback for a Recent Technician?Hello, I just had a technician visit today and he was very thorough and actually fixed the issue. I… -
Megan from Customer Solutions you are amazingOverspent Didn’t plan Not prepared For unintended events. Got behind Wound tight New expenses … -
Yasmn from Tampa Bay Area- Customer SolutionsI was determined to contact Spectrum to cancel my home internet but Yasmn along with her profession… -
Priscilla was a Huge helpMy initial reason for contacting a customer service rep was to inquire about adding the flip phone … -
Outstanding RepresentativeSean, a phone rep from Ohio, was absolutely amazing! He was so charismatic and really tried to help… -
Shout out for Joshua who visited us yesterdayThe short version of the issue first: We have Tivo with a CableCard. Spectrum jumped the gun in cha… -
Spectrum Review: Zekeia (Account Management, Texas)I am writing this review to give a huge shout-out to Zekeia in the Account Management department in… -
Fantastic Customer ServiceDarius helped me get my phone connected to spectrum mobile. He called and followed up multiple time… -
Peak Customer Service from RosieI want to thank Rosie for helping with my billing and device issues today, 2/22/2026 2:30pm - 3:00p… -
Excellent Employee and ServiceRefreshing, excellent Customer Service! New Service today 2-22-2026. Had the pleasure of having T… -
Darius is the best!!I was initially frustrated when I first called, but Darius helped calm me down, and that takes a sp… -
Kudos to DariusWas looking to disconnect my service, I'm pretty stubborn and was not expecting to make any ki… -
Kudos to Parker in the Silas Creek Parkway office-Winston-Salem, NCParker was so helpful to my husband and me in resolving our issue. He was most knowledgeable, court… -
GREAT JOB HEATHER FROM KYI had the pleasure of chatting with Heather from KY. She was so kind, caring, and polite. She was a… -
ReviewMy husband and I recently went into the Spectrum store in Chesterfield, MO. We wanted to find out … -
Great service in Mansfield, OHI wanted to give a shout out to Tasia, Frank and Brandon at the Mansfield, OH Spectrum store. We wa… -
Great service from Spectrum tech repI had the best experience with Anthony last week in Sheffield, OH. He installed four Zumos and 1 n… -
Kudos to AngelI am giving kudos to the spectrum store specialist angel. From the Lancaster CA location on 1104 w … -
Kudo - Customer Service Representative - CookieI had the pleasure of speaking with Cookie from Kansas City tonight 1/30/2026. I was having difficu… -
Kudo - Excellent Customer ServiceTonight 1/30/2026 I spoke with Jatae from Austin Texas as I wanted to remove my sports package from…
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