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Employee Kudos from Customers
Tell us about your positive experience, a job well done or recognize an employee for their efforts including going above and beyond
Discussion List
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Customer Service FeedbackI just wanted to note that Decimus was absolutely amazing and assisted me with connecting my Fire T… -
Glenway Store- Cincinnati, OhioAbout a month ago I went into this store and met one of the worst customer service people I've… -
Amazing customer service from rep. JeriCall center representative Jeri gave me amazing customer service via the customer support phone lin… -
Thank you Mike! Spectrum Employee of the Year!We have been having issues with our router for months. Mike came to our home and was right on time.… -
Kudos to EmmettWe had a tech stop by yesterday…at the church, he has been with you guys for five years, knowledgea… -
Thank you, Alexander!I just wanted to share a nice experience me and my wife had with a technician that came out to help… -
Promote Colton!Hello Spectrum. I want to share with you the most positive experience I've had with a contract… -
Customer ServiceBrandy from San Diego was truly amazing! I haven't had such a great experience with customer s… -
Kudos to ChristopherI just wanted to compliment Christopher who came by to review an outage at our residence. He was o… -
Spectrum Tech finally fixes it!!!I would like to provide feedback on an exceptional service by one of your Techs!! I have tried ove… -
Kudos to KodiKodi was amazing and very helpful. Great customer service hope to get her again the next time I cal… -
ComplimentSid came to my mom's place yesterday in St Pete FL at 2 and didn't leave til 6 because he… -
excellent job!My 80+ year old mother had a problem with her internet being down today, and I was incredibly impre… -
Best Customer Service experience today!Hello Everyone - Rishi…Super big shout out to you!! 😀 He was our Customer Service Representative w… -
Amazing Customer ServiceTLDR; Jasmine was absolutely unreal as a customer service agent. She spent over an hour on the phon… -
Customer service is AwesomeMy customer service agent Valu was very kind, helpfull, and understanding our situation with moving… -
Great Customer ServiceI just want to shout out Jake, a customer service agent from Spectrum West Covina, CA. I am highly … -
Positive FeedbackI've been looking for about twenty minutes online and then had an online chat to find a way to… -
Service callI had an awesome experience with my installer today. How and where can I rave about my technician a… -
Great experience!This weekend I had the pleasure of getting helped by Olivia of Kansas City. Her service management… -
Customer service complimentI just wanted to thank Rob from the store at the Independence Mall in Wilmington NC for helping me … -
Support Feedback from todayI insist that a supervisor be informed that TRINITY helped me today with my new cable modem and w… -
Positive FeedbackI want to express my appreciation for my recent experience with Jessica from Spectrum while canceli… -
Customer Retention Review at Spectrum - For RishiReview for Rishi at Spectrum I just wanted to take a moment to recognize Rishi for the exceptional … -
Positive feedbackHello, I just had an incredibly positive experience with a phone rep named Sekayi. Is there a way f… -
Excellent customer supportJust leaving some kudos for Rishi who helped me over the phone. Very helpful and friendly. -
Just saying thank you.I'm sure this isn't the place for a comment, but I have to say this. Brand new customer … -
Great Service!Yesterday my cable/Internet went out. An appointment was made for the next day, before the day was … -
Kudos Kudos KudosI was assisted today by an agent by the name of Amber operator# 3773 she did a phenomenal job and s… -
Great service by Tom GHad to call out Spectrum service, 2nd time in two days. thought first visit issue was resolved, bu…
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