Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Employee Kudos from Customers
Tell us about your positive experience, a job well done or recognize an employee for their efforts including going above and beyond
Discussion List
-
Employee Recognition - Reynaldo R @ Montclair Place, CA storeI'd like to shout out Reynaldo Romero at the Montclair, CA store for his stellar customer serv… -
Positive FeedbackChristopher was an amazing technician that did everything he possibly could to help fix my issue to…
-
Kudos to KiaraHi! I'm a long-time Spectrum customer, but I've been experiencing a LOT of frustration la…
-
Kudos to Destinee!!I contacted Spectrum chat this evening and was assisted by the wonderful and talented Destinee. All…
-
High Praise for ElvinEarlier this week, Elvin saved the day!! We upgraded our router and the speed slowed to a crawl. Th…
-
Spectrum Store on Town EastMy visit to at the Town East location was a good example that good customer service still exists. T…
-
Mia in Texas (collections agent)she is a diamond in the rough. desevers a raise to upper management. took time out of her day to he…
-
Thanks to RoseRepresentative Rose based in Cincinnati worked tirelessly (for the better part of an hour) to help …
-
-
Excellent customer serviceMy wife and I visited our local Spectrum office in Cleveland, TN. to have her cell phone service t…
-
Great serviceI was just on the phone with Spectrum adjusting my elderly mother's cable package. We spoke wi…
-
Customer Service Feedback - Orlando FLI would like to recognize Angelica from customer service in Orlando FL for being very pleasant on t…
-
Customer Service FeedbackI just wanted to note that Decimus was absolutely amazing and assisted me with connecting my Fire T…
-
Glenway Store- Cincinnati, OhioAbout a month ago I went into this store and met one of the worst customer service people I've…
-
Amazing customer service from rep. JeriCall center representative Jeri gave me amazing customer service via the customer support phone lin…
-
Thank you Mike! Spectrum Employee of the Year!We have been having issues with our router for months. Mike came to our home and was right on time.…
-
Kudos to EmmettWe had a tech stop by yesterday…at the church, he has been with you guys for five years, knowledgea…
-
Thank you, Alexander!I just wanted to share a nice experience me and my wife had with a technician that came out to help…
-
Promote Colton!Hello Spectrum. I want to share with you the most positive experience I've had with a contract…
-
Customer ServiceBrandy from San Diego was truly amazing! I haven't had such a great experience with customer s…
-
Kudos to ChristopherI just wanted to compliment Christopher who came by to review an outage at our residence. He was o…
-
Great service!Zachary in Biddeford Maine was the bomb. Had to move three devices to spectrum mobile. Very patient…
-
Spectrum Tech finally fixes it!!!I would like to provide feedback on an exceptional service by one of your Techs!! I have tried ove…
-
Kudos to KodiKodi was amazing and very helpful. Great customer service hope to get her again the next time I cal…
-
ComplimentSid came to my mom's place yesterday in St Pete FL at 2 and didn't leave til 6 because he…
-
excellent job!My 80+ year old mother had a problem with her internet being down today, and I was incredibly impre…
-
Best Customer Service experience today!Hello Everyone - Rishi…Super big shout out to you!! 😀 He was our Customer Service Representative w…
-
Amazing Customer ServiceTLDR; Jasmine was absolutely unreal as a customer service agent. She spent over an hour on the phon…
-
Customer service is AwesomeMy customer service agent Valu was very kind, helpfull, and understanding our situation with moving…
-
Great Customer ServiceI just want to shout out Jake, a customer service agent from Spectrum West Covina, CA. I am highly …
Categories
Popular Tags
- Internet 257
- Customer Service 147
- Troubleshooting 124
- Spectrum Mobile 111
- Channels and Programming 111
- Spectrum TV App Feedback 104
- My Spectrum App 96
- Feedback 80
- email 77
- Modem 74
- cDVR / Cloud DVR 72
- Error Codes 60
- Slow Speeds 49
- Outage 49
- Roku 44
- Set Top Box 38
- Xumo 35
- Spectrum 33
- billing 27
- Apple Watch 21
- High Split 19
- Resolved 18
- IPv6 16
- Voicemail 14
- 4K Streaming 14