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Employee Kudos from Customers

Tell us about your positive experience, a job well done or recognize an employee for their efforts including going above and beyond

Discussion List

  • Bri1193
    Customer Service Feedback
    I just wanted to note that Decimus was absolutely amazing and assisted me with connecting my Fire T…
    Answered ✓ Closed Bri1193 24 views 1 comment Most recent by William_M
  • KitaCure
    Glenway Store- Cincinnati, Ohio
    About a month ago I went into this store and met one of the worst customer service people I've…
    Closed KitaCure 18 views 1 comment Most recent by Edward_T
  • Maisietf
    Amazing customer service from rep. Jeri
    Call center representative Jeri gave me amazing customer service via the customer support phone lin…
    Closed Maisietf 24 views 1 comment Most recent by Mo_S
  • sgbroom
    Thank you Mike! Spectrum Employee of the Year!
    We have been having issues with our router for months. Mike came to our home and was right on time.…
    Closed sgbroom 21 views 1 comment Most recent by William_M
  • Pjharley_1969
    Kudos to Emmett
    We had a tech stop by yesterday…at the church, he has been with you guys for five years, knowledgea…
    Closed Pjharley_1969 5 views 1 comment Most recent by Tyleen_Z
  • SalyerKid
    Thank you, Alexander!
    I just wanted to share a nice experience me and my wife had with a technician that came out to help…
    Closed SalyerKid 14 views 1 comment Most recent by William_M
  • JoJoRabbit
    Promote Colton!
    Hello Spectrum. I want to share with you the most positive experience I've had with a contract…
    Closed JoJoRabbit 3 views 0 comments Started by JoJoRabbit
  • albabcock
    Customer Service
    Brandy from San Diego was truly amazing! I haven't had such a great experience with customer s…
    Answered ✓ Closed albabcock 50 views 1 comment Most recent by Mo_S
  • bcprincess2k
    Kudos to Christopher
    I just wanted to compliment Christopher who came by to review an outage at our residence. He was o…
    Closed bcprincess2k 14 views 0 comments Started by bcprincess2k
  • Nick_F
    Spectrum Tech finally fixes it!!!
    I would like to provide feedback on an exceptional service by one of your Techs!! I have tried ove…
    Closed Nick_F 26 views 2 comments Most recent by Nick_F
  • AlexZamudio43
    Kudos to Kodi
    Kodi was amazing and very helpful. Great customer service hope to get her again the next time I cal…
    Closed AlexZamudio43 21 views 1 comment Most recent by Tyleen_Z
  • chinstings
    Compliment
    Sid came to my mom's place yesterday in St Pete FL at 2 and didn't leave til 6 because he…
    Closed chinstings 20 views 1 comment Most recent by Jaleesa_F
  • gjgilman8
    excellent job!
    My 80+ year old mother had a problem with her internet being down today, and I was incredibly impre…
    Closed gjgilman8 29 views 1 comment Most recent by Jilliana_M
  • Detailminded
    Best Customer Service experience today!
    Hello Everyone - Rishi…Super big shout out to you!! 😀 He was our Customer Service Representative w…
    Closed Detailminded 35 views 1 comment Most recent by Jaleesa_F
  • JillianElayne
    Amazing Customer Service
    TLDR; Jasmine was absolutely unreal as a customer service agent. She spent over an hour on the phon…
    Closed JillianElayne 60 views 1 comment Most recent by Jilliana_M
  • Johnovon_95
    Customer service is Awesome
    My customer service agent Valu was very kind, helpfull, and understanding our situation with moving…
    Closed Johnovon_95 22 views 1 comment Most recent by William_M
  • Rymon
    Great Customer Service
    I just want to shout out Jake, a customer service agent from Spectrum West Covina, CA. I am highly …
    Closed Rymon 22 views 1 comment Most recent by Jaleesa_F
  • brightav
    Positive Feedback
    I've been looking for about twenty minutes online and then had an online chat to find a way to…
    Answered ✓ Closed brightav 46 views 1 comment Most recent by Lyn_T
  • Sarah_Small
    Service call
    I had an awesome experience with my installer today. How and where can I rave about my technician a…
    Answered ✓ Closed Sarah_Small 42 views 1 comment Most recent by Kelly_M
  • Smi1ingbri11iantly
    Great experience!
    This weekend I had the pleasure of getting helped by Olivia of Kansas City. Her service management…
    Answered ✓ Closed Smi1ingbri11iantly 18 views 1 comment Most recent by James_M
  • LisaMK
    Customer service compliment
    I just wanted to thank Rob from the store at the Independence Mall in Wilmington NC for helping me …
    Answered ✓ Closed LisaMK 39 views 1 comment Most recent by Jaleesa_F
  • SSN709
    Support Feedback from today
    I insist that a supervisor be informed that TRINITY helped me today with my new cable modem and w…
    Closed SSN709 34 views 1 comment Most recent by Tyleen_Z
  • skrieger
    Positive Feedback
    I want to express my appreciation for my recent experience with Jessica from Spectrum while canceli…
    Closed skrieger 31 views 1 comment Most recent by Mo_S
  • S2025
    Customer Retention Review at Spectrum - For Rishi
    Review for Rishi at Spectrum I just wanted to take a moment to recognize Rishi for the exceptional …
    Closed S2025 69 views 1 comment Most recent by William_M
  • Magslice
    Positive feedback
    Hello, I just had an incredibly positive experience with a phone rep named Sekayi. Is there a way f…
    Answered ✓ Closed Magslice 37 views 1 comment Most recent by Edward_T
  • aceslinger
    Excellent customer support
    Just leaving some kudos for Rishi who helped me over the phone. Very helpful and friendly.
    Answered ✓ Closed aceslinger 27 views 1 comment Most recent by Edward_T
  • Jwilder
    Just saying thank you.
    I'm sure this isn't the place for a comment, but I have to say this. Brand new customer …
    Closed Jwilder 51 views 2 comments Most recent by POPPO
  • Golf25Radioman
    Great Service!
    Yesterday my cable/Internet went out. An appointment was made for the next day, before the day was …
    Closed Golf25Radioman 18 views 1 comment Most recent by Edward_T
  • rgarcia4032
    Kudos Kudos Kudos
    I was assisted today by an agent by the name of Amber operator# 3773 she did a phenomenal job and s…
    Answered ✓ Closed rgarcia4032 12 views 1 comment Most recent by Edward_T
  • Helen_G
    Great service by Tom G
    Had to call out Spectrum service, 2nd time in two days. thought first visit issue was resolved, bu…
    Closed Helen_G 11 views 1 comment Most recent by Tyleen_Z