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Employee Kudos from Customers
Tell us about your positive experience, a job well done or recognize an employee for their efforts including going above and beyond
Discussion List
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Great Service techsGreat customer service today from Garrett. Spectrum sent him over to get our internet back up after… -
Great staff at Spectrum officeOn Dec. 8, I was at the Chillicothe (Ohio) Spectrum office to pick up a self-installation kit. Ther… -
Excellent Customer Support!On Dec. 8, I had one of the BEST customer support experiences with Tanitra. She got me all set up f… -
Great service from DianaHad a puzzling issue with logging into an app on me tv. Diana patiently stayed with me on a chat f… -
fantastic customer serviceI recently had an interaction with customer service to resolve a few billing issues. Anastasia help… -
Thank you for your prompt and knowledgable service!I called on November 2nd to have a repair man come and fix my TV and computer. I was told it might … -
Not a question, just some good customer serviceMy wife and I had a lot of poor experiences with customer service, internet, and somehow our accoun… -
how do I leave a good report on recent service?Yesterday's technician,Adam,arrived at my house at the agreed upon time and was polite, knowle… -
Compliment to StevenI’d like to post this feedback and big compliment to Steven who have helped me resolve the issue I … -
Thanks!I’d like to leave a compliment for the technician that came to help me this evening. Matthew, in th…
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