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Customer Service
Discussion List
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Feedback-Please Keep Supporting Standard & DVR Boxes-The XUMO's and Cloud DVR's are too Frustrating!This is Feedback for Spectrum: Please insure that Spectrum Cable TV Customers will be able to keep … -
Xiaomi Pad 6 Android tabletHello, recently updated my Spectrum TV app on my tablet, and for some reason, it no longer loads an…Answered ✓ Closed 9565307721 42 views 1 comment 0 points Most recent by Edward_T Spectrum TV App Feedback - Android
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What is causing repeated internet/wifi outages this week in east Bradenton?Over the last few days, wifi service repeatedly has been out for long periods. I'd just like t…
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Kudos to Ricardo from AustinRicardo helped me today. After speaking with 2 other reps giving me the same answer of “nothing we …Answered ✓ Closed Banner4unet 49 views 1 comment 1 point Most recent by Lyn_T Employee Kudos from Customers
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Spectrum for the win!i just want to say thank you spectrum! thank you so very much! youre the very best!!! i will never …Closed lydiamarie 17 views 1 comment 1 point Most recent by Jilliana_M Employee Kudos from Customers -
Want to give kudos for recent customer service experienceI wasn’t sure where to leave this feedback but I hope this can reach the right folks. I called to c…
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Outstanding Tech Keni just wanted to send positive feedback on the outstanding tech named Ken that you sent to my home …Answered ✓ Closed KPyle 27 views 1 comment 0 points Most recent by Mo_S Employee Kudos from Customers
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Kudos to Johnny Miller from TennesseeJohnny showed up with a plethora of ideas, good information, and excellent customer service! He as…Answered Closed Cwheat1201 18 views 2 comments 0 points Most recent by Cwheat1201 Employee Kudos from Customers
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How to I leave positive feedback for a customer support agent?I had to call Spectrum today to speak to a customer service representative in order to get help wit…Answered ✓ Closed zoe13101 52 views 1 comment 0 points Most recent by Mo_S Employee Kudos from Customers
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Five star review!This is the only way I could find to leave a review, but I had such a good experience taking to Mar…Closed Jenna_Warren 34 views 1 comment 0 points Most recent by Melissa_G Employee Kudos from Customers
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Is there no way to give feedback for a technician?Hello, I just wanted to know if there was a proper way to give feedback for technicians. I just wan…Answered Closed AnthonyMooreDevices 51 views 1 comment 0 points Most recent by Lyn_T Employee Kudos from Customers
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Customer Service is the best I've ever dealt withI just wanted to express my sincere gratitude for the Spectrum customer support pipeline. I have ha…Answered Closed michelle22 24 views 1 comment 0 points Most recent by Lyn_T Employee Kudos from Customers
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Customer Solutions FeedbackJust got off the phone with spectrum. I wanted to drop this regarding an employee from CUSTOMER SOL…Answered Closed JoshA_1 27 views 1 comment 1 point Most recent by William_M Employee Kudos from Customers
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Unbelievable customer service!!!I just recently switched my phone carrier to Spectrum and I have never experienced better customer …
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Recognizing Taylor for outstanding customer service/tech supportI hope you will forward to Taylor's manager this compliment: I work with people all day, have …
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Employee Recognition - Reynaldo R @ Montclair Place, CA storeI'd like to shout out Reynaldo Romero at the Montclair, CA store for his stellar customer serv…
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Positive FeedbackChristopher was an amazing technician that did everything he possibly could to help fix my issue to…Closed Jonspann13 27 views 3 comments 0 points Most recent by Edward_T Employee Kudos from Customers
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Kudos to KiaraHi! I'm a long-time Spectrum customer, but I've been experiencing a LOT of frustration la…Closed ASwinford 17 views 1 comment 0 points Most recent by Jilliana_M Employee Kudos from Customers
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Auto sign in not workinghello, on my new spectrum account auto sign in is not working. In the past I could automatically si…Answered ✓ Closed beinhorn2 102 views 1 comment 0 points Most recent by Renee_T Spectrum Archives: 2020 - Present