Customer Service
Discussion List
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Thank you Jim!I was deciding between AT&T and Spectrum Internet for my new house. AT&T was rude but I was…
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I have now had inconsistent internet for over 1 month - And Spectrum has no good answersIt been 4 weeks since I reported sporadic internet impacting my home for Spectrum Internet Service.…
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Why am I receiving these test messages from 87598 (Spectrum)?Why did I receive these texts from 87598? These texts seem to indicate I have a problem, or I am go…Answered Nhayes13 91 views 2 comments 0 points Most recent by Nhayes13 Managing & Using your Spectrum Account
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I have enrolled in the notifcations on my account, yet don't recieve anyI'm currently in an outage, My account has notificaitons for service issues indicated, yet I am not…Closed leatherlips 47 views 1 comment 0 points Most recent by James_M Managing & Using your Spectrum Account
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Customer service person on 8/2/23I wanted to thank the really kind gentleman who helped me on 8/2/2023. We were on for almost 30 mi…
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Unable to change wifi name and password due to unavailable statusI just activated my spectrum provided modem and router yesterday. The wifi works and I want to chan…Answered ✓ Closed b_moore 135 views 3 comments 0 points Most recent by Steph_S Managing & Using your Spectrum Account
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Is it possible to reconnect to a specific agent on Spectrum Mobile customer service?I believe it is unlikely that they will read it but thank you so much to the agent Alex(?) that sen…
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Why is WCCO missing?WCCO is missing from my lineup - why? Will it return?Answered Closed klperry1 1.4K views 5 comments 0 points Most recent by HT_Greenfield Watch TV 2023 Archive