Welcome to the Community!
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question. Check out our Community Instructions for other FAQ's.
Welcome to the Spectrum Community
Customer peer support to exchange ideas, ask questions and create valuable, relevant content for an improved experience with our services
CALL blocking is inadequateSpectrum's call blocking is inadequate. Spammers are easily spoofing your system by falsifying the…Closed Robert52 1.5K views 5 comments 1 pointAnyone know how to change the number of rings before Voicemail picks-up?I've been trrying to change the number of rings before voice mail picks-up with no luck. Couldn't …Accepted Answer Closed BillyD 1.4K views 4 comments 1 pointPorting a New Jersey based Verizon phone numberIs it possible to port a Verizon land line number from New Jersey to the Spectrum VOIP service in S…Closed aegs07961 54 views 3 comments 0 pointsNo call detail and no voicemail detailFor several months we have been unable to see any call history in our account. Also, any voicemail …Accepted Answer Closed psaustin 312 views 4 comments 0 pointsNew Phone Call Scam Found!I add this here, because this specific scam is really a computer access/internet based scam, the me…Closed Schorschi 1.5K views 1 comment 3 pointsCaller ID on TV SlowOver the past couple of weeks I've noticed that the caller ID on my TV doesn't come through until t…Accepted Answer Closed DaveinNC 1 view 1 comment 0 pointsUnable to retrieve voice mail via VoicezoneI'm away from home (North Carolina) and unable to retrieve my voice message vial Voicezone. I rece…Closed Charlie900 128 views 23 comments 0 pointsA recent phone outage?Did Spectrum just have a recent phone service outage when callers said they got "this number i…Accepted Answer Closed ant 11 views 3 comments 0 pointsMy phone not accepting incoming callsI have been unable to get incoming calls . I reset the modem and then it could get some calls that …Closed Stubby13004 2.5K views 6 comments 0 pointsCall historyWhy can't I see my call history?Closed Tknott42 12 views 1 comment 0 points2 line phone hookupSorry if this comes up twice, but I hadn't logged in and I don't think it posted. Here's my sit…Accepted Answer Closed Kingro 495 views 7 comments 0 pointsExplore the Spectrum TV App for Xbox OneThe Spectrum TV app for Xbox One® allows you to watch Live TV, browse Guide listings and view On…Closed Julia_R 2.2K views 0 comments 0 pointsmy caller ID displays "wireless caller"When my lawn guy from ABC calls my Spectrum landline from his Verizon ABC cellphone, my caller ID d…Accepted Answer Closed ccr67 597 views 1 comment 1 pointSplit comments to update the original postThis discussion was created from comments split from: Is the Spectrum TV app available for the LG S…Closed System 78 views 9 comments 0 pointsPeace & Quiet's Phone FeaturesHello phone subscribers. Do you use "Peace & Quiet" features in your Spectrum phone …Closed ant 415 views 7 comments 1 pointPhone doesn't work after modem/service changeWe switched from Time Warner to Spectrum and got a new modem. When our phone is plugged into the Te…Accepted Answer Closed Deb51 674 views 2 comments 0 pointsNo answer, no dial tone Caller ID shows up on TVPacketCable(MTA) Events Date TimeEvent IDDescription5/5/2018 16:446Voice Line Protection State Cha…Closed cstrang 321 views 2 comments 0 pointsHow to Report A Call To Nomorobo-TipsGreetings, Spectrum provides an Opt-in feature in its "Peace and Quiet" settings at t…Closed Satch 125 views 0 comments 4 pointsHow do I reboot my Spectrum ReceiverMake sure: * Your cables are connected securely. * The coax cable is connected to the cable outlet…Closed James_M 703 views 0 comments 0 pointsIdentify and Program Your Remote/TroubleshootingWe support several different manufacturers and models, so each set of codes and programming instruc…Closed James_M 16.6K views 0 comments 1 pointPhone linesThis may be a repeat question. I have an Arris TM804 installed and am paying for two lines. I conne…Accepted Answer Closed synapse 239 views 4 comments 0 pointsRobo callsThe robo-calls have to be eliminated. I do use the nomorobo feature, and it did help for some month…Accepted Answer Closed corncoleo 11 views 1 comment 0 pointsRecommended Caller ID devices and/or Windows call management software?In December 2017, Spectrum formally discontinued TWC's VoiceZone Connect app that displayed and man…Closed scampi 205 views 5 comments 0 pointsHome phone call notifications on iPhoneUsed to have a notification pop up on my iPhone whenever a call was received on my home phone. Tha…Closed Garyr1 239 views 7 comments 0 pointsVoiceZone Connect is being discontinued 12/2/17I just received a letter in the mail from Spectrum indicating that they are going to discontinue…Closed Fisherman 52 views 17 comments 1 pointconnect all phones jacks to modemI have 8 phone jacks in my home.....how do i make all phone jacks active??????? right now i have a…Accepted Answer Closed twstoneky 1.5K views 2 comments 0 points