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Discussion List
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Positive FeedbackI want to express my appreciation for my recent experience with Jessica from Spectrum while canceli… -
Customer Retention Review at Spectrum - For RishiReview for Rishi at Spectrum I just wanted to take a moment to recognize Rishi for the exceptional …
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Positive feedbackHello, I just had an incredibly positive experience with a phone rep named Sekayi. Is there a way f…Answered ✓ Closed Magslice 34 views 1 comment 0 points Most recent by Edward_T Employee Kudos from Customers
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Excellent customer supportJust leaving some kudos for Rishi who helped me over the phone. Very helpful and friendly.Answered ✓ Closed aceslinger 40 views 1 comment 0 points Most recent by Edward_T Employee Kudos from Customers
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Just saying thank you.I'm sure this isn't the place for a comment, but I have to say this. Brand new customer …
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Great Service!Yesterday my cable/Internet went out. An appointment was made for the next day, before the day was …Closed Golf25Radioman 29 views 1 comment 0 points Most recent by Edward_T Employee Kudos from Customers
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Kudos Kudos KudosI was assisted today by an agent by the name of Amber operator# 3773 she did a phenomenal job and s…Answered ✓ Closed rgarcia4032 45 views 1 comment 1 point Most recent by Edward_T Employee Kudos from Customers
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Great service by Tom GHad to call out Spectrum service, 2nd time in two days. thought first visit issue was resolved, bu…
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Great Service techsGreat customer service today from Garrett. Spectrum sent him over to get our internet back up after…Answered ✓ Closed CaseyBronn 40 views 1 comment 1 point Most recent by Edward_T Employee Kudos from Customers
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Great staff at Spectrum officeOn Dec. 8, I was at the Chillicothe (Ohio) Spectrum office to pick up a self-installation kit. Ther…
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Excellent Customer Support!On Dec. 8, I had one of the BEST customer support experiences with Tanitra. She got me all set up f…
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Great service from DianaHad a puzzling issue with logging into an app on me tv. Diana patiently stayed with me on a chat f…
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fantastic customer serviceI recently had an interaction with customer service to resolve a few billing issues. Anastasia help…
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Thank you for your prompt and knowledgable service!I called on November 2nd to have a repair man come and fix my TV and computer. I was told it might …Answered ✓ Closed Simonnancy30 17 views 1 comment 0 points Most recent by Edward_T Employee Kudos from Customers
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how do I access Disney+ with my Spectrum account?How do I access Disney+ through the Spectrum App?Answered ✓ Closed pvjammer 24.6K views 1 comment 1 point Most recent by Renee_T Watch TV Tips, Resources and FAQs
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Not a question, just some good customer serviceMy wife and I had a lot of poor experiences with customer service, internet, and somehow our accoun…Answered ✓ Closed Chris_C 80 views 1 comment 1 point Most recent by Edward_T Employee Kudos from Customers
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how do I leave a good report on recent service?Yesterday's technician,Adam,arrived at my house at the agreed upon time and was polite, knowle…Answered ✓ Closed Grandy2338 934 views 1 comment 2 points Most recent by Jilliana_M Employee Kudos from Customers
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Compliment to StevenI’d like to post this feedback and big compliment to Steven who have helped me resolve the issue I …
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Thanks!I’d like to leave a compliment for the technician that came to help me this evening. Matthew, in th…Answered ✓ Closed Cheeto 50 views 1 comment 3 points Most recent by Jilliana_M Employee Kudos from Customers
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Scheduling future recordings using XUMO / Cloud DVRI just purchased a XUMO and added the Cloud DVR service. It is straightforward enough to record a l…Closed mnappi 5.2K views 3 comments 0 points Most recent by Jilliana_M Spectrum TV App Tips, Resources and FAQs
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Block specific phone numbers?I use to be able to block up to 30 specific phone numbers from the "Voice" option on Spec…
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How to log into Paramount+ with ProviderI am told that Paramount+ is part of my cable service now. So on the Paramount+ app on my ipad the…Answered ✓ Announcement Closed bap12221 7K views 7 comments 0 points Most recent by unknown Watch TV Tips, Resources and FAQs
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Paramount Plus with my Spectrum accountSo my TV was telling me that I can now sign into Paramount plus with my Spectrum account I have Spe…Closed 8124340686 44.4K views 10 comments 1 point Most recent by unknown Spectrum TV App Tips, Resources and FAQs
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Spectrum now supports Galaxy 6 watches !I have switched from Apple to Galaxy and have an LTE watch. When will Spectrum support it?Answered ✓ Announcement Closed antrow 439 views 2 comments 0 points Most recent by James_M Spectrum Mobile
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Answered ✓ Announcement Closed Moore_1977 2.6K views 1 comment 0 points Most recent by James_M Spectrum Mobile
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How do I view statements or pay my bill?The following information will help you learn how to view and pay your bill on Spectrum.net or the …Announcement Closed William_M 37.7K views 0 comments 0 points Most recent by William_M Managing and Using your Spectrum Account -
Xumo error XSTLP-4001Powered down Xumo box same error just get local channelsAnswered ✓ Closed ZelleR97 5.3K views 1 comment 0 points Most recent by Jaleesa_F Spectrum TV App Tips, Resources and FAQs
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Reference Code XSTLP-4001I get this on every channel except my local ABC,CBS,NBC,FOX Networks. Its been like this for severa…Answered ✓ Closed Snydercj86 15.2K views 3 comments 0 points Most recent by Tyleen_Z Spectrum TV App Tips, Resources and FAQs
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What do I do if I turn on my xumo and get a blue screen that isn't going awayI hadn't used my xumo device for a while cause I needed a new remote I got it today and turned…Answered ✓ Closed waycomp2002 3.6K views 1 comment 0 points Most recent by William_M Spectrum TV App Tips, Resources and FAQs
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Xumo RemoteI know it's been said to death about some things that are wrong about the Xumo but I will say …Closed Korona165 3.2K views 1 comment 4 points Most recent by blackbutterfly Spectrum TV App Tips, Resources and FAQs
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