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Discussion List
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Why can’t we add cloud dvr services and keep one dvr set top box service?We have one dvr set top box with dvr service. I added a Xumo box to another room and I wanted to ad…Answered ✓ Closed Patrick_123 292 views 5 comments 0 points Most recent by Terry_McCann Spectrum TV App 2024 Archive -
I need to return a cable box.I received a new cable box. The instructions for returning the old one is to take it to a UPS store…
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Changing channels on TV app with remoteI'm running the Spectrum TV app on a Roku Ultra. I have an Inteset 422-4 universal remote that is s…Answered ✓ Closed frazier67 339 views 2 comments 0 points Most recent by Terry_McCann Spectrum TV App 2024 Archive
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Spectrum app on roku/password resetHI My husband and I use the spectrum app and are often asked to reset the password, even after we …Answered ✓ Closed Ny_state_guy 232 views 1 comment 0 points Most recent by Mo_S Spectrum TV App 2024 Archive
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Not playing back complete show when fast forwardingA main point of recording shows is so you can skip commercials. However, no matter the show, the D…
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My left arrow doesn't take me back to where I can select library, nothing displaysWhen watching TV I selected the left arrow to see the scroll bar to see Home, Guide, Library, on d…Answered ✓ Closed davean251 80 views 1 comment 0 points Most recent by Lyn_T Spectrum TV App 2024 Archive
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Xumo RemoteI know it's been said to death about some things that are wrong about the Xumo but I will say it ag…Closed Korona165 2.4K views 1 comment 2 points Most recent by blackbutterfly Spectrum TV App Tips, Resources and FAQs
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Can not sign into my chartermi.net account I have had for 20 yearsI lost the ability to send email on 1-25-24 and the whole account on 1-26-24 while using chat to fi…
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My XUMO cannot connect to multiple channels on the Spectrum appI contacted XUMU support as I purchased the XUMO from Spectrum. After numerous factory resets as d…Answered ✓ Closed TonyZ 460 views 4 comments 0 points Most recent by Tyleen_Z Spectrum TV App 2024 Archive
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Spectrum app tv listingsHow can I filter my tv listings back to the previous numerical order. This changed about 1/25/24. r…Answered ✓ Closed Rbrunner 281 views 7 comments 0 points Most recent by Rbrunner Spectrum TV App 2024 Archive
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When is symmetrical/high-split coming to my area?When is symmetrical/high-split coming to my area? Northern Kentucky. Thank you.Answered ✓ Closed nutnfancy 1K views 2 comments 0 points Most recent by nutnfancy Internet 2024 Archive
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Why do I keep getting error code STLP-4005 on all channels when trying to connect my TV wireless?Why do I keep getting error code STLP-4005 on all channels when trying to connect my TV wireless? I…Answered ✓ Closed Greg0395 928 views 5 comments 0 points Most recent by Jaleesa_F Internet 2024 Archive
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What printer works well with Spectrum’s picky router?Since the Spectrum equipment upgrade, my ability to print using my home networked HP5258 printer as…
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Bally Sports Detroit Channel Blurry using the spectrum appOngoing issue with Bally Sports Detroit being blurry/unwatchable when I try to watch the Red Wings.…
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Road Runner email suddenly won't send in ThunderbirdGreetying! I have been using Thunderbird to manage my Road Runner email for years. Last month, it s…Answered Closed MaloneRanger60 915 views 9 comments 0 points Most recent by MaloneRanger60 Internet 2024 Archive -
How to fix ALP-999 error codeThere is an issue with Apple TV and Spectrum. I tried resetting Apple TV box and router like sugges…Answered Closed Marks55 1K views 1 comment 0 points Most recent by William_M Spectrum TV App 2024 Archive
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Why are DVR Firmware Upgrades so frequent, and in prime time?There have been the three of these in the past week. Two during prime time programming, and one dur…Answered ✓ Closed Lighthouse42 222 views 1 comment 0 points Most recent by Satch Watch TV 2024 Archive
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How to fast forward a recorded show?Hello, Since the Xumo remote did not come with any instructions, I am wondering how I can fast forw…Answered ✓ Closed lcalig412 27.9K views 8 comments 0 points Most recent by StephK Spectrum TV App Tips, Resources and FAQs
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OutageI have an outage for 2nd day in a rowAnswered ✓ Closed Mstrangia 162 views 4 comments 0 points Most recent by RAIST515O Internet 2024 Archive
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Como es posible que spectrum nunca me informo , que en mi nueva direcion había cable y WiFi freeE llamado varias veces para información o reparaciones y solo ahora después de 1 año y 6 meses me v…
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Is spectrum having performance issues in 54703?I normally have pings of 30ms to google.com, but tonight it consistently pings around 150ms (5x). -…
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I'm getting this reference code:STLP-999 while trying to load spectrum to watch TV, and it tells meCode STLP-999 comes on my TV screen while trying to load spectrum and tells me try again later. Al…Answered ✓ Closed 10thor18 7K views 2 comments 0 points Most recent by 10thor18 Internet 2024 Archive
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cDVR ServiceDoes a cDVR subscription cover all devices using the spectrum tv app?Answered ✓ Closed billzeisset 104 views 3 comments 0 points Most recent by Lyn_T Watch TV 2024 Archive
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Question on using the Spectrum TV appAccording to this page: https://www.spectrum.net/support/tv/spectrum-guide-dvr-recording I should b…Answered ✓ Closed TomH359 582 views 4 comments 0 points Most recent by TomH359 Watch TV 2024 Archive
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How can I improve SPAM filtering on my Spectrum email accountI get a lot of SPAM, every day on my Spectrum email account - always from different email addresses…Answered ✓ Closed Pete_S1 3K views 3 comments 0 points Most recent by catchtwentytwo Internet 2024 Archive
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Xumo box not workingjust got 2 new Xumo boxes from spectrum office yesterday. They turn off by themselves after a rando…
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Voice search and record showI can use the voice search function to find a show. Once I find that show, there is no option to r…Closed bobcpa1952 79 views 1 comment 0 points Most recent by bobcpa1952 Spectrum TV App 2024 Archive
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Am I in an outage?I live in Kansas City, Missouri with my family and our service is down. The TV, internet, and phone…
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Do want to keep watching Spectrum TV?When I am watching Spectrum live on any of our TVs (5 of them, all ROKU, some with sticks, some sma…
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Has any XUMO users figured out how to use the plus + button on the XUMO remoteI've chatted with xumo.com about this issue with no usefull information.Answered ✓ Closed Robert3240 643 views 3 comments 0 points Most recent by William_M Spectrum TV App 2024 Archive
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