Welcome to the Spectrum Support Community
Join the conversation in our public space to share knowledge, ask questions and get answers
Discussion List
-
How to fast forward a recorded show?Hello, Since the Xumo remote did not come with any instructions, I am wondering how I can fast forw…Answered ✓ Closed lcalig412 42.1K views 8 comments 0 points Most recent by StephK Spectrum TV App Tips, Resources and FAQs -
Is anyone else having problems with the Spectrum TV App on Xumo?We received two new Xumo devices. Everything works except the Spectrum TV App. We used troublesho…Answered Closed Harkat 10.4K views 24 comments 0 points Most recent by BrentR Spectrum TV App Tips, Resources and FAQs -
My box is stuck on L-3I unplugged it, waited one minute and replugged it. It went through all the stuff, then came back …Answered Closed rosemariefrey 31.6K views 1 comment 0 points Most recent by unknown Watch TV Tips, Resources and FAQs -
Spectrum App is blurryI've noticed allot of users in this forum have experienced the same problem that I have been e…Answered ✓ Closed BryanK 14K views 3 comments 0 points Most recent by Lyn_T Spectrum TV App Tips, Resources and FAQs -
Why does Xumo get blurry and buffer constantly on Spectrum App?Had the Xumo delivered from Spectrum on FRI - found continuous buffering and blurring on the Spectr…Answered Closed sailsdd 2.6K views 4 comments 0 points Most recent by Tyleen_Z Spectrum TV App Tips, Resources and FAQs -
Is an email from spectrum@exchange.spectrum.com legitimate?The email is concerning the Affordable Connectivity Program. It looks legitimate but the email it c…Answered ✓ Announcement Closed tmcon01 14.1K views 9 comments 1 point Most recent by dino555 Internet Tips, Resources and FAQs -
How do you record programs on XumoI've looked all over the internet...information on this topic is very garbled, inconsistent or…Answered ✓ Closed BigI45 46.2K views 3 comments 0 points Most recent by Haley_B Spectrum TV App Tips, Resources and FAQs -
Back or Previous ChannnelWhy isn't there a simply back button?Answered ✓ Closed oldbull3 9.9K views 3 comments 1 point Most recent by William_M Spectrum TV App Tips, Resources and FAQs -
Xumo Stream BoxI got a email today that said I can test out the Xumo Stream Box for free because I am a Spectrum I…Answered ✓ Closed Korona165 29.9K views 139 comments 0 points Most recent by NanaTC Spectrum TV App Tips, Resources and FAQs -
Why can't I pause and rewind live Live on Xumo using the Spectrum TV App?Unbelievable that in this day and age, we cannot pause, rewind, FF live tv using Xumo/Spectrum App.…Answered ✓ Closed Juliegera 25.3K views 47 comments 3 points Most recent by Douglas1499 Spectrum TV App Tips, Resources and FAQs -
Why was the Spectrum TV App guide on iOS mobile app changed?I am hoping I am asking this in the right place. suddenly I have no tv guide on iOS spectrum app. …Answered ✓ Closed Shelgold2 3.3K views 32 comments 0 points Most recent by esterbenz Spectrum TV App Tips, Resources and FAQs -
How do you get to On Demand networks with Xumo?How do you get to On Demand networks with Xumo? There is no on Demand Channel listed. There is no C…Closed JimForts 14K views 7 comments 0 points Most recent by James_M Spectrum TV App Tips, Resources and FAQs -
Pause Button and other featuresI just got a Xumo box and am trying to figure out a couple of things: 1) When I'm in You Tube…Closed APH 9.3K views 6 comments 1 point Most recent by GerryF Spectrum TV App Tips, Resources and FAQs -
Spectrum TV App Feedback - XumoUse this category to share your feedback about the Spectrum TV App for Xumo. Please include a descr…Announcement Closed James_M 255 views 0 comments 0 points Most recent by James_M Spectrum TV App Feedback - XUMO -
Spectrum TV app - cable channels keep getting stuck or skipping/repeating...When using the Spectrum TV app on a Samsung TV lately, some of the cable channels aren't worki…Answered ✓ Closed clappas 2K views 1 comment 0 points Most recent by Renee_T Spectrum TV App Tips, Resources and FAQs -
XUMO Sound Delay Exiting GuideJust replaced a DVR and a HD box with two XUMO devices. Encountering strange issue: when I am watch…Answered ✓ Closed Michael_Z_52 2K views 1 comment 0 points Most recent by Michael_Z_52 Spectrum TV App Tips, Resources and FAQs -
Why do I have to sign in multiple times a day on the Spectrum TV app on my Roku TV?Recently, I have had trouble staying signed into the Spectrum TV app on my Roku tv. It started on …Answered Closed Pubdefny 6.9K views 7 comments 0 points Most recent by William_M Spectrum TV App Tips, Resources and FAQs -
How to add a WiFi Profile using a browser instead of the appIf your having trouble adding spectrum wifi profile on Android or IOS try this link. https://wifipr…Announcement Closed Myprincess1113 1.1K views 0 comments 1 point Most recent by Myprincess1113 Internet Tips, Resources and FAQs -
How do I pay my bill?How do I pay my bill?Answered ✓ Announcement Closed Tommbley 10.1K views 1 comment 6 points Most recent by James_M Internet Tips, Resources and FAQs -
Answered ✓ Announcement J_DouglasCrawford1 34.2K views 1 comment 5 points Most recent by Randy_S Spectrum TV App Tips, Resources and FAQs -
Spectrum TV App on LG TVAre there any pending plans to enable direct access to the Spectrum TV app on LG televisions?Answered ✓ Announcement Closed eweidenhamer 4.4K views 6 comments 1 point Most recent by Renee_T Spectrum TV App Feedback - ROKU and Other devices -
'Sun Outages' and Solar InterferenceEach year during September/October and again in February/March, Solar Interference causes the degra…Announcement Closed James_M 828 views 0 comments 0 points Most recent by James_M Watch TV Tips, Resources and FAQs -
Troubleshooting issues with the My Spectrum AppDeleting and reinstalling the app usually resolves most issues. For assistance with the app, inclu…Announcement Closed James_M 6.8K views 0 comments 0 points Most recent by James_M My Spectrum App - My Spectrum App Feedback -
How to flag a post that needs attention from a moderatorWhile we strongly encourage peer-to-peer support within the Spectrum community, there may be times …Announcement Closed James_M 212 views 0 comments 1 point Most recent by James_M Community Instructions -
How to watch Pay Per view (PPV) special eventsPay Per View (PPV) special events such as boxing or wrestling PPV's, including the upcoming bo…Announcement Closed James_M 1.9K views 0 comments 1 point Most recent by James_M Watch TV Tips, Resources and FAQs -
Cloud DVR (cDVR) new categoryWe created a new category called Cloud DVR and moved recent related questions to this new location. -
Spectrum TV App Feedback - ROKUUse this category to share your feedback about the Spectrum TV App for Roku devices. Please include…Announcement Closed James_M 880 views 0 comments 0 points Most recent by James_M Spectrum TV App Feedback - ROKU and Other devices -
Spectrum App Feedback - My SpectrumUse this category to share your feedback about the My Spectrum App for Apple and Android devices. P…Announcement Closed James_M 399 views 0 comments 0 points Most recent by James_M My Spectrum App - My Spectrum App Feedback -
Authorized Modems to Use on the Spectrum NetworkHere is a list of modems authorized for use. The list is updated regularly. Authorized Modems to …Announcement Closed James_M 20.8K views 0 comments 0 points Most recent by James_M Internet Tips, Resources and FAQs -
Looking for other instructions?If there is something else you would like to see added to the Community Instructions, please leave …
Categories
Popular Tags
- Internet 310
- Customer Service 191
- Troubleshooting 145
- Channels and Programming 117
- Spectrum Mobile 116
- Spectrum TV App Feedback 113
- email 101
- My Spectrum App 101
- Feedback 94
- Modem 81
- cDVR / Cloud DVR 79
- Outage 65
- Error Codes 62
- High Split 60
- Slow Speeds 53
- Roku 47
- Spectrum 44
- Set Top Box 44
- Xumo 41
- Network Evolution 35
- billing 35
- Kudos 34
- Employee Feedback 29
- Apple Watch 21
- Symmetrical 20