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Discussion List
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XumoHow do I return my Xumo box I purchased, does not work properly and already past the 30 day return … -
Locked out of Roadrunner email accountI’ve had a roadrunner email account for the past 20 years, and in the last six months I’ve been loc…
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Why do I get a black blank screen when I turn on the set after it's been off for a few hours?There was a service issue here this week (Albany, NY). Although it was reported that the problem ha…Answered Closed deedleann824 1.7K views 3 comments 0 points Most recent by deedleann824 Watch TV 2024 Archive -
Packet loss recently started and has been persistentHi, I've had Spectrum for years with no problems gaming. But starting about a week ago (I can't re…
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Netgear ORBI CBR750 Wifi6 router with cable modem frequently drops the InternetAnd requires a reboot for it to work again. Lately this happens at least once a day while previousl…
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Gift cardWhen I called to sign up for Spectrum, she told me I was qualified to get a $100 gift certificate, …Answered ✓ Closed Swhite99 2.6K views 1 comment 0 points Most recent by Jaleesa_F Internet 2024 Archive
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Xumo problemI’ve gone through Xumo setup three times and still can’t watch TVAnswered Closed Chap 87 views 2 comments 0 points Most recent by Jaleesa_F Spectrum TV App 2024 Archive
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Video on demand ad preferencesHow do I customize the ads that I see when watching video on demand?Answered Closed RobNeptune 99 views 1 comment 0 points Most recent by Renee_T Spectrum TV App 2024 Archive
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Is anyone else having problems with the Spectrum TV App on Xumo?We received two new Xumo devices. Everything works except the Spectrum TV App. We used troublesho…Answered Closed Harkat 8.2K views 24 comments 0 points Most recent by BrentR Spectrum TV App Tips, Resources and FAQs
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Why am I still paying for a Cable Card when I haven't used a Cable card device in over three years?I switched to my current TV plan on 9/26/20, at which time I was sent a cable card. I don't ever r…Answered ✓ Closed mnorton413 230 views 2 comments 0 points Most recent by Renee_T Watch TV 2024 Archive
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Too Many Unnecessary FoldersSpectrum ever plans to fix this? It's been going on since Spectrum bought out Time Warner. Too Many…
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What causes poor Internet stability ?Why does my internet connection go down every single day, three or four times a day. Usually right …
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Can I use the Spectrum tv App if I only have Spectrum cable?I can't log in to my online accountAnswered ✓ Closed uberH 434 views 1 comment 0 points Most recent by Renee_T Spectrum TV App 2024 Archive
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My internet is outAm I in a known outage or is only my service affected
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DVR box not recording audio on PBSOur new Cisco dvr box will record audio and video on all channels except the local PBS channel, vid…
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Spectrum TV app not working with Verizon home internet - missing channelsTrying out Verizon 5G home internet. Have a couple of TV's with Roku and Spectrum app. Not all th…Answered ✓ Closed Skifamily 413 views 1 comment 0 points Most recent by Ruben_R Spectrum TV App 2024 Archive
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OutageWe’ve been having issues for the last week or so with both phone and internet. What’s going on in o…Answered ✓ Closed Nikki_3880 54 views 1 comment 0 points Most recent by James_M Internet 2024 Archive -
How can I get the Ultimate Ad-Free/4k tier for Max?It has been very frustrating to be downgraded from 4k to 1080p streaming quality recently with the …
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Where on the website can I see tier options/pricing that include TCM?The chat feature tells me I have access to TCM on 60, 177 or 861, bit all three options give me the…Answered ✓ Closed PandoraStL 115 views 1 comment 0 points Most recent by Lyn_T Watch TV 2024 Archive
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Why does the screen on my tv freeze with my xumo streaming boxThe tv screen will freeze and audio is silent.Answered ✓ Closed Robert3240 208 views 1 comment 0 points Most recent by Lyn_T Spectrum TV App 2024 Archive
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My box is stuck on L-3I unplugged it, waited one minute and replugged it. It went through all the stuff, then came back …Answered Closed rosemariefrey 21.9K views 1 comment 0 points Most recent by Satch Watch TV Tips, Resources and FAQs
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I can't seem to get any of my roku spectrum apps to work.The roku spectrum won't work, the "My Spectrum" app for ios won't connect or I can't watc…Answered ✓ Closed Rumples85 132 views 1 comment 0 points Most recent by Lyn_T Spectrum TV App 2024 Archive
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How do you get the voice activation to work on your xumo boxI push the microphone down and I talk, but it doesn’t do anythingAnswered ✓ Closed 8686 2.7K views 1 comment 0 points Most recent by Lyn_T Spectrum TV App 2024 Archive
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The single network that auto-toggles 2Ghz and 5Ghz is very frustrating.Setting up smart home devices, or trying to mirror my phone to TV has been problematic since the ne…Answered ✓ Closed GrahamJ 77 views 1 comment 0 points Most recent by Jaleesa_F Internet 2024 Archive
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Peacock Channel & NFL playoff games in 2024I want to be able to watch the NFL playoffs on these channelsAnswered ✓ Closed Sridg1968 187 views 4 comments 0 points Most recent by James_M Watch TV 2024 Archive
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Online Gaming Has Frequent Lag Spikes w/ 500mbps Spectrum EthernetHello everyone, I switched to Spectrum a few months ago when I moved into my new place. I've been …
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Guest Wi-FiI would like to set up a temporary Guest Wi-Fi for the visitors. How would this be done, please?
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Intermittent connectivity issuesI’m in the DFW area and ever since I woke up yesterday morning to these notifications, my Internet …Answered ✓ Closed CamJohn90 326 views 4 comments 0 points Most recent by CamJohn90 Internet 2024 Archive
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TiVo EdgeI am looking to purchase a new TiVo Edge, can I get a cablecard from Spectrum that will work with t…
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phone callHi does Spectrum usually call to tell you that your cable boxes are about to expire? I just got a c…
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