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Spectrum Archives: 2020 - Present
Archived content from July 2020 - Present
Discussion List
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Getting "App Unavailable" message when trying to login to Spectrum AppWe have a Spectrum Enterprise account and are trying to use the Spectrum App with ROKU. It is a RO…
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How to set up a Spectrum email accountIs email automatically available to everyone who has spectrum internet? I've had internet service f…
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How to connect smart plug 2.4Ghz to Spectrum 5Ghz network router?New router only shows 5GHZ. Old router (same model) worked fine. Tech says they can not set route…
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Installing my own routerWith the lack of the 2.4ghz on the new Spectrum router I need to buy my own. Question, if I buy a …
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How can I pay my bill on line?how i can pay my bill on line my acct#<redacted> My name is: Amy Murillo
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Cloud DVR not showing up on Apple 4k TVHi, just got a new Apple TV 4K and just downloaded spectrum app and app working fine. Added cloud D…
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Since my last Spectrum App update, my last channel viewed is not working at allSo this happened after the mini guide went from the left side of the screen to the right side, and …
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Why can't you see the program as it is fast forwarding or rewinding?When fast forwarding all I can see are numbers. I am wondering if that is how it is or am I suppos…
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Can I login to Spectrum webmail from Europe?This discussion was created from comments split from: Login From Europe. -
Apple TV Screensaver interrupting live Spectrum TVThis just started happening to me this week, which is strange when both the tvOS and Spectrum apps …
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How long does it take to refresh the Guide contents?Tech support on the phone, and tech support in the store, insist that the Guide should refresh comp…
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Using spectrum tv app with VPN on an Android phoneI am trying to use the spectrum tv app with a VPN on an Android phone. I have excluded the spectrum…
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Who do I contact for utility pole removal?Who do we contact in order to request that old, topped off poles be removed from our yard? We have …
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Regain access to charter email accountWe had Charter email for ten years. My wife used the charter.net email service. We lived in Carrol…
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My Spectrum App Error IDID-3210I am unable to sign in to the my spectrum app. Any efforts to sing in are met with the error messag…
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How do I fix a blurry image with the Spectrum TV app on Apple TV ?I have been using Spectrum for about 6 months with an Apple TV box and while using the Spectrum app…
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Spectrum TV App Unusable on Apple TVNot only am I getting the ALP_1999 error but it's telling me I need to be connected to home interne…
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Internet connection dropping since December 2021I have been spectrum customer since summer of 2021, but I started to have issues since December 202…
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Why am I getting super high ping bursts?Hello, I have had awesome service for years up until several weeks ago when I started getting huge …
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Spectrum Login Error Code IDID-3210i was signed in earlier but when trying to sign back into my account, i get prompted this IDID-3210…
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Upload SpeedHi, I just received a notice that my internet speed had doubled at no additional cost. As nice…
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How is "Spam Risk" Different than a Blocked Call in Call Guard?Hi Guys, How are calls, indentified by Caller ID on TV as "Spam Risk" different than Call…
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I can't find a way to schedule a recording using a date start-stop time and channel on Cloud DVRThe Cloud DVR appears to me to have a significant limitation where I cannot find a way to schedule …
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Roadrunner account can't send out from phoneFor several months now I can receive but not send email from my phone. Sending from my computer's w…
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Charter & Comcast are Teaming Up for a New Streaming PlatformCharter and Comcast announced a joint venture to develop a new streaming platform “providing consum… -
Unable to access my email from browserI have been unable to see my email from Sprectrum.net for a number of months. This is happening ac…
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Outlook 365 issuesI have been forwarding my Charter email address to Gmail for about a month, after I discovered that…
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Does the remote have a sleep timer?I have a new cable box and remote. There is no sleep timer that I can find.
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