Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
You are currently viewing the Spectrum Community Archives
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled
If you have a question or comment, please start a new post (registration is required)
Leave the Archive
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled
If you have a question or comment, please start a new post (registration is required)
Leave the Archive
Spectrum Archives: 2020 - Present
Archived content from July 2020 - Present
Discussion List
-
Error ALP-1001I’ve been getting this error code recently. And today it’s been on most of the channels I watch. Es… -
-
Where can I find a price list for services, equipment, etc?At times Spectrum sends customers lengthy price list, i.e. modems, non returned equipment, service…
-
When did Spectrum change the billing description from "Spectrum" to "Charter Services"?I was out of the USA . My credit card advised me of a non identified charge My Charters.I thought i…
-
Constant buffering and re-bufferingFor the last couple of months the Spectrum TV App for Roku has been buffering and re-buffering cons…
-
-
-
Why haven’t you upgraded your Cloud DVR service to keep up with competitor features?You can’t pause live TV with Spectrum’s Cloud DVR Service? Seriously? It’s 2022 and your competitor…
-
"Spam Risk" callsWe get many calls on our landline phone with the Caller ID "Spam Risk". The underlying C…
-
-
GDVR-1005 error on world box DVRRecently I have had two problems. The first is when I try programming a new series, I get the above…
-
-
Spectrum app constantly crashing on Xbox series Xi have four Xbox consoles in my house. An Xbox one, xbox one x, Xbox series S. And Xbox series X. …
-
Clear all DVR recordingsI'm using the Spectrum app on Apple TV. My Library currently lists 2 recorded programs that do not …
-
Will I lose EmailsHello, I have been a long time customer and have TV, Internet and Cell phones with Charter/Spectrum…
-
Can no longer set reminder?Got a new converter today (101-T) and can't find a way to set reminders for future programs. Has th…
-
Security ShieldI have a question about Spectrum Security Shield. Is that's just for customers with Spectrum modems…
-
-
Report of possible attempted fraudNot sure if this is where this belongs, but felt like I need to report this. Just recieved a tex…
-
Dolby Digital Audio on Spectrum AppWhy does the spectrum app only support stereo sound? When can we expect surround sound avaialbilty…
-
A List of Spectrum Voice Star Codes (* Codes) and a Question?Here is a list of shortcut star codes for Spectrum Voice Customers: Important- The Trace Call optio…
-
Call WaitingHow do I remove the call waiting feature from my plan (I do NOT want call waiting at all), Spoke wi…
-
Anyone been having problems with TBS channelMy TBS HD channel has been messing up with the picture should I call spectrum & ask them I just…
-
Do I really need cloud DVR?Hi, Spectrum has finally extended their service to our rural area and we're loving the high speed … -
No remote DVRI added DVR service when I logged in to the Spectrum TV app on my Android to record some shows. I g…
-
Spectrum TV Version 8 Build 1 - Can't find default (startup) channel settingAll 4 of my Roku boxes received Version 8 Build 1 yesterday and when the app opens now it goes to s…
-
Spectrum TV App Icf-9000I’m in my office building, away from home. I was watching the app and it just stopped, code icf-900…
-
Spectrum app on TiVo Stream 4KAre there any plans to add a Spectrum app for the TiVo Stream device? Roku is OK, but a bit slow an…
-
App issues using Apple tvFor the past week or so the spectrum app has been acting weird, it lags to the point the picture fr…
-
Categories
Popular Tags
- Internet 221
- Customer Service 108
- Troubleshooting 107
- Spectrum Mobile 100
- Channels and Programming 95
- Spectrum TV App Feedback 94
- My Spectrum App 84
- Modem 67
- Feedback 63
- cDVR / Cloud DVR 62
- email 62
- Error Codes 56
- Slow Speeds 46
- Roku 41
- Outage 38
- Set Top Box 33
- Xumo 30
- Apple Watch 22
- billing 19
- Resolved 18
- Spectrum 16
- IPv6 14
- On Demand 12
- Voicemail 12
- 4K Streaming 11