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Spectrum Archives: 2020 - Present
Archived content from July 2020 - Present
Discussion List
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Using spectrum tv app with VPN on an Android phoneI am trying to use the spectrum tv app with a VPN on an Android phone. I have excluded the spectrum…
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Who do I contact for utility pole removal?Who do we contact in order to request that old, topped off poles be removed from our yard? We have …
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Regain access to charter email accountWe had Charter email for ten years. My wife used the charter.net email service. We lived in Carrol…
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My Spectrum App Error IDID-3210I am unable to sign in to the my spectrum app. Any efforts to sing in are met with the error messag…
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How do I fix a blurry image with the Spectrum TV app on Apple TV ?I have been using Spectrum for about 6 months with an Apple TV box and while using the Spectrum app…
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Spectrum TV App Unusable on Apple TVNot only am I getting the ALP_1999 error but it's telling me I need to be connected to home interne…
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Internet connection dropping since December 2021I have been spectrum customer since summer of 2021, but I started to have issues since December 202…
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Why am I getting super high ping bursts?Hello, I have had awesome service for years up until several weeks ago when I started getting huge …
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Spectrum Login Error Code IDID-3210i was signed in earlier but when trying to sign back into my account, i get prompted this IDID-3210…
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Upload SpeedHi, I just received a notice that my internet speed had doubled at no additional cost. As nice…
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How is "Spam Risk" Different than a Blocked Call in Call Guard?Hi Guys, How are calls, indentified by Caller ID on TV as "Spam Risk" different than Call…
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I can't find a way to schedule a recording using a date start-stop time and channel on Cloud DVRThe Cloud DVR appears to me to have a significant limitation where I cannot find a way to schedule …
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Roadrunner account can't send out from phoneFor several months now I can receive but not send email from my phone. Sending from my computer's w…
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Unable to access my email from browserI have been unable to see my email from Sprectrum.net for a number of months. This is happening ac…
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Outlook 365 issuesI have been forwarding my Charter email address to Gmail for about a month, after I discovered that…
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Does the remote have a sleep timer?I have a new cable box and remote. There is no sleep timer that I can find.
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How do we remove our IP address from Charter's Block List?Our Home Owner Association (HOA) has been sending emails to me over the past few years. However, f…
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Why is the new modem I was forced to accept making my internet lag/drop constantly?About a week ago, I started receiving emails and texts that Spectrum was sending me an unsolicited …
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Is there a newer/better tuning adapter available for your tivo customers?we have a Spectrum-issued STA 1520 Tuning Adapter and Cablecard to work with a tivo Edge. STB SN: S…
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Spectrum App Audio QualityThe Spectrum app has the outdated PCM audio format, and it is only 2 channels. For most other strea…
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Are Spectrum TV Package Names Changing? (Spectrum Select, Silver, and Gold)Over at DSL Reports, a customer has mentioned that the Gold and Silver Package are gone. When I log…
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Constantly getting "do you want to continue watching spectrum TV?" on my roku tv while using app.I keep getting a message asking "Do you want to continue watching spectrum tv?" On my rok…
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Reference Code : WLP-4005 when using Chromium on Raspberry PITrying to setup Raspberry PI 4 - 4Gig RAM to watch Live Spectrum TV (watch.spectrum.net). I keep ge…
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intermittent internet connection in hot weatherWhenever the weather gets hot, my internet disconnects several times a day. During cold weather, th…
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How can I replace an outdated DVR?I have a Motorola 350 DVR that can only record 2 programs at once. This is arcaic compared to other…
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Why am I getting ALP-1999 error?Hello, I've had the spectrum app for 3 days and now it's not working, getting the ALP-1999 error. I…
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Porting issues from T-Mobile to SpectrumI have been trying for three weeks to port over my phone from T-Mobile to Spectrum. Both Spectrum a…
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Why did my internet routing get changed with the installation of new router/modem?Hello, after installing my new modem (ES2251) and router (SAX1V1K), I realized that I was experienc…
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How do I go about getting a Cloud DVR?I'm new to Spectrum and would love to be able to record shows. I had been with Dish and loved their…
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