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Spectrum Archives: 2020 - Present
Archived content from July 2020 - Present
Discussion List
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Error Code ALP-999 and ALP-1001I am using an Apple TV 4k and recently there have been numerous issues with the Spectrum app. I h… -
My Spectrum internet gets disconnected frequentlyHi My the spectrum internet is disconnecting very frequently, all devices phones/laptop connect th…
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My Spectrum App will not openThe My Spectrum app will not open. I had to change my login info and ever since then the app will n…
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ACP Program Benefit discount question!?I have a Spectrum account, and my wife receives the ACP Program Benefit Discount from LifeLine. Can…
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Motorola MB8611 with 1gig service frequently dropping connection and rebootingGood morning. Similar to another user experiencing problems with this exact model, our home interne…
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Equipment Unavailable and Unassociated Equipment?I'm just hoping someone can explain what this means. Our service is working fine, I'm just curious.…
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"We've detected an issue with your service." What is this?I've gotten two text messages with the above, first one says "To avoid interruption go to spec… -
Why are some scheduled shows not recording?New to Spectrum and I am having the same reoccurring problem. I set up recordings for the entire we…
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How can I unblock desired texts?After switching from ATT to Spectrum (keeping my phone number), some (but not all) of my texts are …
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What won't my iPhone re-connect after signal loss?We didn't have this problem with AT&T, but after switching to Spectrum Mobile we frequently fin…
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DVR fast forwardUnable to ff or rewind on most recorded programs. I was sent a replacement DVR last month. I tried …
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Anyone else get a text re: Maintenance Update?Hi - I received a text from 49674 this am that said "Spectrum Mobile: We've performed a mainte…
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Large number of corrected and uncorrectables on channel 1Spectrum recently came out and re-ran a line somewhere. I also replaced my aging modem with a new …
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How do I view a log of inbound / outbound home phone calls?I dropped OOMA (another VOIP service) to move to Spectrum. With OOMA I could see all home phone ca…
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What's with all the BUFFERING??Running on multiple devices, I can prove that the problem is not my devices or my Macs. It is Spect…
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Home Phone Readable Voicemail Stopped WorkingA few days ago, our Home Phone Readable Voicemail stopped working. I've rebooted the modem, turned…
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On cloud DVR, how to delete multiple recordings at once?I have several series with dozens of episodes recorded. Is there a way to delete them all at once o…
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Unable to Stream on Apple Devices and watch.spectrum.netI am a Spectrum cable subscriber and services through my TiVo with CableCard are working just fine.…
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Resetting modem remotelyI used to be able to reset my modem using the Android Spectrum app, but it is no longer an option. …
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Cannot send email using Outlook on Mac laptopI understand that there are many known problems of spectrum email and Microsoft Outlook not playing…
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Paperless BillingI’d selected paperless and autopay years ago and confirmed those selections are still in place, but…
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Installing Wifi Profile on iPhone XR: Invalid ErrorI've tried to install the Spectrum WiFi profile a few times (over weeks) and keep receiving the sam…
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Spectrum TV app manage DVR feature is not workingSpectrum TV app DVR is not working and keeps giving me an error. I've googled what to do to try and…
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Why am I being contacted about 'Proactive Maintenance'?Spectrum keeps contacting me about some unknown issue they’re having with my equipment. I have thre…
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Continue watching box upon start upAfter turning off the TV for several hours, when I sign back in, there is a box in the center of th…
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Roku app error code RBF-2512For last few weeks I'm repeatedly having issues with multiple Roku devices logging into spectrum. I…
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Hisense U8H TV with lip sync issues when using SpectrumHave a new Hisense 65U8H and I am having issues with the sound not matching peoples lips with Spect…
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Spectrum TV and Apple HDMI to Lightning connector not working?Hello, I have spoke to Apple tech support and there is no issue with IOS 16. As they told me the i…
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Popular Tags
- Internet 221
- Customer Service 108
- Troubleshooting 107
- Spectrum Mobile 100
- Channels and Programming 95
- Spectrum TV App Feedback 94
- My Spectrum App 84
- Modem 67
- Feedback 63
- cDVR / Cloud DVR 62
- email 62
- Error Codes 56
- Slow Speeds 46
- Roku 41
- Outage 38
- Set Top Box 33
- Xumo 30
- Apple Watch 22
- billing 19
- Resolved 18
- Spectrum 16
- IPv6 14
- On Demand 12
- Voicemail 12
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