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Spectrum Archives: 2020 - Present
Archived content from July 2020 - Present
Discussion List
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Anyone else having issues with Xumo box malfunctioning?I received my Xumo box free after changing my plan Friday 10/27/23. I was busy so I waited until Sa… -
Why I am getting "restricted code" when making outgoing calls ?Hi every time I try to phone out I keep getting the following message ‘you have entered a restricte… -
Xbox Series X screen cutoff on hallmark channelsThe screen is cutoff when watching the hallmark channels on the Xbox series x. I know this channel … -
Where do I report scam email claiming to be from Charter?This is for my elderly mother, who has been targeted for scams for years. She recently received an … -
Picture-in-Picture (PIP)?I was told by the rep at the Spectrum store that the Xumo boxes had picture-in-picture capability b… -
Opt Out of Carrier Grade NAT (CG-NAT)Hello, We have just moved into an apartment complex and have noticed that this complex uses CG-NAT.… -
The change in wifi router caused connectivity problemsWe recently HAD to change our wifi router to the newly offered upgraded one from Spectrum. We were … -
October 10, 2023 & password reset on RokuI am having the same problem others have been reporting for several weeks. I am streaming on a Roku… -
Why so many updates?Today I got my 6th text. What is going on? These texts started last Monday. Spectrum: Network upgr… -
What happened to old Spectrum email login? New one needs instructions/directions.I am getting around the new system by logging into Spectrum Webmail on Google. Well, that will prob… -
Spectrum wifi profileWhere can I download the spectrum wifi profile, it's no longer showing in the app -
Spectrum blocking my business URLI am a Spectrum customer at two of my properties. I am also the owner of an e-commerce site, www.el… -
My spectrum 201 dvr does not show the title of the shows that have been recorded. It shows "Title UMy spectrum 201 dvr does not show the title of the shows that have been recorded. It shows "Ti… -
Cable Box updating Firmware almost daily, why?Almost everyday our box is updating Firmware and I don't know why. The worst part is, it does … -
IFE-1003 errorI am new to Spectrum and cannot get the Spectrum TV app to work on my iPhone13: always getting the … -
How do you stop spam with no sender?I have been getting many spam emails without a sender in the from field. These can not be blocked. … -
Logging into MySpectrumWifi hotspotsI've been trying for some time to use MySpectrumWifi hotspots without success. I recently fou… -
Spectrum TV app keeps asking " are you still watching"Spectrum TV app keeps asking " are you still watching" and since I am listening more than… -
Why do some channels keep displaying "Channel currently unavailable"?But if I go to another channel and then back to that one, it's okay. STORY channel shows this … -
Spectrum Mobile BillIs there any way to download a copy of my Spectrum Mobile monthly bill in PDF format? -
Is there a way to pause live TV in the Spectrum tv app?I am a new customer to Spectrum. We recently switched when High Speed Fiber Internet was recently i… -
Spectrum blocking Websites? (Security Shield is off - SOLVED)Security shield is off and has been off but for some reason its still blocking these websites?? How… -
Frequent Outages Spectrum InternetI'm facing very Frequent Outages in my Spectrum Internet. At-least 2 to 3 outages per day. Few… -
Road runner email will receive but suddenly not send emailsThis morning my road runner email suddenly decided to not send emails. It receives them fine, but … -
Email Bouncing - anyone else seeing this problem , error code AUP#In-1300Is anyone having issues sending to charter.net addresses from Exchange Online? It started for me ar… -
Is there an easy way to delete emails?I can only delete 100 emails at a time. At that rate it takes about 30 minutes to remove about 5% … -
Spectrum App blurry on all platformsI have a somewhat high latency wireless link back to my Spectrum network. Which i can't do any… -
Why can't Spectrum just block calls identified as spam? or are computer-generated?I get at least a half dozen calls labeled SPAM ringing through on my phone each day. If the call is… -
Can't send emails on Roadrunner when iPhone is connected via cell serviceAlthough I can receive emails on my Roadrunner account when my iPhone is connected using cell servi… -
Why am I seeing a COX icon on Samsung TV?on my Samsung TV I used to go to source and click on spectrum however now it takes me to a COX icon…
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Popular Tags
- Internet 265
- Customer Service 157
- Troubleshooting 126
- Spectrum Mobile 112
- Channels and Programming 112
- Spectrum TV App Feedback 105
- My Spectrum App 99
- Feedback 85
- email 83
- Modem 75
- cDVR / Cloud DVR 74
- Error Codes 60
- Outage 53
- Slow Speeds 50
- Roku 44
- Set Top Box 41
- Spectrum 39
- Xumo 38
- High Split 33
- billing 30
- Apple Watch 21
- Resolved 18
- IPv6 16
- Kudos 15
- 4K Streaming 15