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Spectrum Archives: 2020 - Present
Archived content from July 2020 - Present
Discussion List
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Why am I getting ALP-1999 error?Hello, I've had the spectrum app for 3 days and now it's not working, getting the ALP-1999 error. I… -
Porting issues from T-Mobile to SpectrumI have been trying for three weeks to port over my phone from T-Mobile to Spectrum. Both Spectrum a…
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Why did my internet routing get changed with the installation of new router/modem?Hello, after installing my new modem (ES2251) and router (SAX1V1K), I realized that I was experienc…
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How do I go about getting a Cloud DVR?I'm new to Spectrum and would love to be able to record shows. I had been with Dish and loved their…
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Cloud DVR not working on Samsung Smart TVRecently signed up with Spectrum and have successfully completed all the setup with the exception o…
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How do I record a series using cloud DVR on Roku TV?I subscribe to Spectrum Essentials streaming package with cloud DVR, of which AMC is part of. Why i…
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Spectrum as GatewayWe are a new Spectrum fiber/TV customer with a new Spectrum Wi-Fi 6 router. I use that router as in… -
Packet loss today after months of solid connectionHi, I am getting severe packet loss today, nothing has changed my end. Was good for months. Had p…
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How can I see my statements online?Hello. I received a paper bill from you. I thought I had selected paperless statements. I alread…
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Spectrum TV app stopped working on iPhoneRecently the app stopped working on my iPhone that has iOS version 15.4. I get the following messa…
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Issues with the TV app Skipping and Rewinding shows from cloud DVR on ChromecastEvery time I am watching a recorded show from my DVR, the shows stops and rewind, or skips. Sometim…
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Spectrum Needs to add NASA TV to its lineup!Guys, It would be a great channel to have! In the legacy days TWC/BHN had it, but Charter/Spectrum …
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I would like GAC Living added to my Spectrum lineupPlease add GAC Living to our list of channels thank you
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Ref code AFE -1004 how to clearRebooted modem rebooted tv rebooted router cleaned apple cube. What's the issue ?
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Why is cloud DVR on Apple TV blurry?Using apple tv and the spectrum app. Live tv plays fine. All dvr recordings are blurry/pixelated. R…
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Cannot seem to play some DVR recordings on my iPadI have been a long time customer and I have been successfully watching the programs I have recorded…
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How to sign up for cloud DVR?Hi, sorry if this has been answered but I could not find this on the website by searching. I just s…
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Emergency Alert SystemI searched for help on this and found an old thread from last year that I couldn't reply to, but my…
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Spectrum TV App won't autorun when feature enabled on Samsung TV.Samsung TVs have an Autorun App feature to run the last app used first when TV is turned back on, h…
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Unable to install WiFi Hotspot profilesHow do I connect to WiFi hotspots around town??? I've used that feature for many years. It stopped… -
Will Fire Stick ever be supported?Hi, are there plans in place to ever support Spectrum App on Fire stick? If so, when? If not, why?
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Can you help me solve a problem sending emails from Outlook and IPhone?Last night, I lost ability to send emails from Outlook and my Iphone when connected to my home spec…
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Error sending emails using OutlookI cannot send emails on my computer; receive them just fine. I keep getting the same error code 0x8…
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I keep getting a message about a VPN when I try to open the Spectrum TV appHello! Whenever I try to open the Spectrum TV app, I keep receiving a message about a VPN. I attach… -
POP3/IMAP access isn't turned on for the account below.I have had the same "Charter" email for over 20 years. Suddenly last night it stopped se…
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How do I solve an outgoing server email error?I am an old Charter mail user and all of a sudden both my wife and I couldn't send email. We are ge…
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Why does OnDemand content have commercials?The whole purpose of On Demand is so I can watch a show without commercials! I a. Trying to watch a…
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Cannot watch DVR recording - Error Code STBA-3305Trying to watch a recording on my 210 DVR and I'm getting an error code STBA-3305. I have already r…
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Will added stand alone DVR allow me to pause and rewind live TV on Spectrum TV App?Not being able to pause or rewind is very frustrating. I have tried to research everywhere on whet…
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New Samsung TV --- Do I Need a New Spectrum Remotebuying a new Samsung Series 7 TV. As far as I know, this has a 4-digit remote code. But although…
Categories
Popular Tags
- Internet 191
- Troubleshooting 99
- Spectrum Mobile 91
- Channels and Programming 85
- Customer Service 81
- Spectrum TV App Feedback 81
- My Spectrum App 73
- Modem 62
- cDVR / Cloud DVR 59
- email 53
- Error Codes 52
- Feedback 49
- Slow Speeds 38
- Roku 35
- Outage 32
- Set Top Box 27
- Xumo 19
- Resolved 18
- Apple Watch 18
- IPv6 13
- billing 11
- Speed Boost 10
- On Demand 10
- Voicemail 9
- 4K Streaming 9