Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
You are currently viewing the Spectrum Community Archives
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled
If you have a question or comment, please start a new post (registration is required)
Leave the Archive
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled
If you have a question or comment, please start a new post (registration is required)
Leave the Archive
Spectrum Archives: 2020 - Present
Archived content from July 2020 - Present
Discussion List
-
Error Reference Code DGE-1001I keep getting this error code after the new update to the app? I've tried clearing the cache and d… -
Unable to send emails beginning on 10/31/23Hello, I am able to receive emails from my Spectrum email account which comes with Spectrum Interne…
-
Xumo recordingI just hooked up my Xumo and I have looked online and in the manual but I can not find out how to s…
-
Disney plus?I just read Disney plus is merging with Hulu...Spectrum recently agreed with Disney to get Disney p…
-
Why does spectrum keep asking to reset my password to sign in?We experienced this a few weeks ago when trying to sign in through ESPN. Now it asking to reset the…
-
How do Spectrum customers get Peacock?I have put peacock on spectrum. How do I get to it?
-
We are having trouble with our new Xumo box.We recently got a Xumo box. After we use it for a while, it starts sputtering. I have called spectr…
-
Network UpgradeI received this text but am not clear on what this means. The only service I have from Spectrum is …
-
How do I reset my Roadrunner passwordMy Roadrunner email is requiring a password for me to get in. None that I have tried work. How do I…
-
Is anyone else upset because Nat Geo Wild wasn't included in the new Disney contract?I love NGW for their wildlife and vet programs. Paid extra for channel lineup, just to get access …
-
Simple TV custom channel selection for seniors, dementia...Please guide me, I am new to spectrum, Is there any thing like this in spectrum land?? A 1980s sty…
-
What package do we need to get Nat Geo Wild back?What package do we need to get in order to watch Nat Geo Wild?
-
Anyone else having issues with Xumo box malfunctioning?I received my Xumo box free after changing my plan Friday 10/27/23. I was busy so I waited until Sa…
-
Why I am getting "restricted code" when making outgoing calls ?Hi every time I try to phone out I keep getting the following message ‘you have entered a restricte…
-
Xbox Series X screen cutoff on hallmark channelsThe screen is cutoff when watching the hallmark channels on the Xbox series x. I know this channel …
-
Where do I report scam email claiming to be from Charter?This is for my elderly mother, who has been targeted for scams for years. She recently received an … -
Picture-in-Picture (PIP)?I was told by the rep at the Spectrum store that the Xumo boxes had picture-in-picture capability b…
-
Opt Out of Carrier Grade NAT (CG-NAT)Hello, We have just moved into an apartment complex and have noticed that this complex uses CG-NAT.…
-
The change in wifi router caused connectivity problemsWe recently HAD to change our wifi router to the newly offered upgraded one from Spectrum. We were …
-
October 10, 2023 & password reset on RokuI am having the same problem others have been reporting for several weeks. I am streaming on a Roku…
-
Why so many updates?Today I got my 6th text. What is going on? These texts started last Monday. Spectrum: Network upgr…
-
What happened to old Spectrum email login? New one needs instructions/directions.I am getting around the new system by logging into Spectrum Webmail on Google. Well, that will prob… -
Spectrum wifi profileWhere can I download the spectrum wifi profile, it's no longer showing in the app
-
Spectrum blocking my business URLI am a Spectrum customer at two of my properties. I am also the owner of an e-commerce site, www.el…
-
My spectrum 201 dvr does not show the title of the shows that have been recorded. It shows "Title UMy spectrum 201 dvr does not show the title of the shows that have been recorded. It shows "Ti…
-
Cable Box updating Firmware almost daily, why?Almost everyday our box is updating Firmware and I don't know why. The worst part is, it does it as…
-
IFE-1003 errorI am new to Spectrum and cannot get the Spectrum TV app to work on my iPhone13: always getting the …
-
Logging into MySpectrumWifi hotspotsI've been trying for some time to use MySpectrumWifi hotspots without success. I recently found on…
-
Spectrum TV app keeps asking " are you still watching"Spectrum TV app keeps asking " are you still watching" and since I am listening more than…
-
Why do some channels keep displaying "Channel currently unavailable"?But if I go to another channel and then back to that one, it's okay. STORY channel shows this about…
Categories
Popular Tags
- Internet 194
- Troubleshooting 102
- Spectrum Mobile 92
- Customer Service 89
- Channels and Programming 89
- Spectrum TV App Feedback 84
- My Spectrum App 76
- Modem 62
- cDVR / Cloud DVR 59
- email 55
- Feedback 54
- Error Codes 52
- Slow Speeds 39
- Roku 35
- Outage 33
- Set Top Box 29
- Xumo 22
- Resolved 18
- Apple Watch 18
- billing 16
- IPv6 13
- Speed Boost 10
- On Demand 10
- Voicemail 10
- 4K Streaming 9