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Spectrum Archives: 2020 - Present
Archived content from July 2020 - Present
Discussion List
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Lisa from SpectrumI just got a call from Lisa at Spectrum. Unfortunately I answered the call because the number that… -
ILP-9000 error codeI can only get a few channels when using my ipad hooked to my tv with the hdmi cord. How do I fix t…
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IDID 4002 whil entering the spectrum app?Trying to activate my device and accept the terms and conditions and it keeps saying there’s an err…
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How to fix STLP-999 error code?I get this code when I hit the spectrum icon on my TV to go to the local channels?
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Need ability to view billing statementHas it been brought to the attention of the Spectrum IT team that the ability to view a printable b…
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Charter EmailI am having trouble with my email account on Charter Spectrum. I called Charter representative she …
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Home phone dropping after 30 minutesMy Spectrum voice home phone keeps dropping after 30 minutes. It happens continuously! I had a serv…
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Why did Spectrum "upgrade" me from DOCSIS 3.1 to DOCSIS 3.0 modem?Hello! I have a Motorola MB8611 DOCSIS 3.1 modem (I own it) that has been working fine. For the pa…
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Error Reference Code DGE-1001I keep getting this error code after the new update to the app? I've tried clearing the cache and d…
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Unable to send emails beginning on 10/31/23Hello, I am able to receive emails from my Spectrum email account which comes with Spectrum Interne…
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Xumo recordingI just hooked up my Xumo and I have looked online and in the manual but I can not find out how to s…
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Disney plus?I just read Disney plus is merging with Hulu...Spectrum recently agreed with Disney to get Disney p…
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Why does spectrum keep asking to reset my password to sign in?We experienced this a few weeks ago when trying to sign in through ESPN. Now it asking to reset the…
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How do Spectrum customers get Peacock?I have put peacock on spectrum. How do I get to it?
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We are having trouble with our new Xumo box.We recently got a Xumo box. After we use it for a while, it starts sputtering. I have called spectr…
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Network UpgradeI received this text but am not clear on what this means. The only service I have from Spectrum is …
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How do I reset my Roadrunner passwordMy Roadrunner email is requiring a password for me to get in. None that I have tried work. How do I…
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Is anyone else upset because Nat Geo Wild wasn't included in the new Disney contract?I love NGW for their wildlife and vet programs. Paid extra for channel lineup, just to get access …
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Simple TV custom channel selection for seniors, dementia...Please guide me, I am new to spectrum, Is there any thing like this in spectrum land?? A 1980s sty…
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What package do we need to get Nat Geo Wild back?What package do we need to get in order to watch Nat Geo Wild?
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Anyone else having issues with Xumo box malfunctioning?I received my Xumo box free after changing my plan Friday 10/27/23. I was busy so I waited until Sa…
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Why I am getting "restricted code" when making outgoing calls ?Hi every time I try to phone out I keep getting the following message ‘you have entered a restricte…
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Xbox Series X screen cutoff on hallmark channelsThe screen is cutoff when watching the hallmark channels on the Xbox series x. I know this channel …
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Where do I report scam email claiming to be from Charter?This is for my elderly mother, who has been targeted for scams for years. She recently received an … -
Picture-in-Picture (PIP)?I was told by the rep at the Spectrum store that the Xumo boxes had picture-in-picture capability b…
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Opt Out of Carrier Grade NAT (CG-NAT)Hello, We have just moved into an apartment complex and have noticed that this complex uses CG-NAT.…
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The change in wifi router caused connectivity problemsWe recently HAD to change our wifi router to the newly offered upgraded one from Spectrum. We were …
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October 10, 2023 & password reset on RokuI am having the same problem others have been reporting for several weeks. I am streaming on a Roku…
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Why so many updates?Today I got my 6th text. What is going on? These texts started last Monday. Spectrum: Network upgr…
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What happened to old Spectrum email login? New one needs instructions/directions.I am getting around the new system by logging into Spectrum Webmail on Google. Well, that will prob…
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