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Spectrum Archives: 2020 - Present
Archived content from July 2020 - Present
Discussion List
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Bill PaymentNeed to pay my bill. -
IPv6 keeps turning off on multiple devices with new "Smart routers"I have noticed that my internet speeds have been way lower than what I am paying for. It is always …
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Experiencing extremely high latency / packet loss for the last 2 weeks. (Florissant, MO)Hi there, I've been experiencing rather high latency spikes in a "sawtooth pattern" where…
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I added the xumo cloud DVR.I have added the xumo cloud DVR and can’t figure out how to find my recordings then how do I pause,…
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Why can't I connect to spectrum mobile access points?The last two days I have tried connecting to Spectrum Mobile WiFi, when I click on this WiFi, I hav…
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Experiencing packet loss for the first time in years of having spectrum internet. How to fix?I'm having internet issues, my brother was being disconnected from his games but the speed tests we…
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XUMO - What is Reference code "XSTLP-4005 and XSTLP-1999?What is Reference code "XSTLP-4005 and XSTLP-1999? I have been getting this for 2 days and at …
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Anybody else having problems logging into Security Suite?For weeks now I cannot "Open Security Suite" from the taskbar icon (or anywhere else). I …
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Does Spectrum TV still offer Bally Sports Ohio to new TV subsDoes Spectrum TV still have Bally Sports Ohio to new TV customers or is it only available on no lon…
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Issues with Xumo?Xumo is one of the worst moves i`ve made. It buffers a lot, error codes galore & last night it …
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Can I find my routers and passwords from my app?I want to use my app to locate the names of my routers and their passwords.
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Online Gaming Has Frequent Lag Spikes w/ 500mbps Spectrum EthernetHello everyone, I switched to Spectrum a few months ago when I moved into my new place. I've been …
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What's the Difference Between Having Spectrum Select with Entertianment View vs. Spectrum Select+?Hello Spectrum, A programing question- What is the difference between having Spectrum Select with E…
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I have been trying to do an account take over online and it keeps going me an error."It looks like something went wrong. Please try again."
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Finding my 15 channels (Spectrum TV Choice)How do I find 1) the list of 15 channels I chose and don't remember what they are, and 2) the list …
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Upgraded to Gig Internet, quite disappointed for gamingI recently upgraded my spectrum Internet plan from the base plan of 250 MB down to gig Internet and…
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Bally Sports no longer available.A week ago, I signed up for the pick 15 deal and I was told that I would be able to choose Bally Sp…
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How can I obtain the E-mail to save the Affordable Connectivity Program ( ACP ) ?I would like to be able to have an E-mail send to the White House and my elected Representatives to…
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Equipment SwapGood Day: There was a question posted on the Spectrum SubReddit about an email a subscriber receiv…
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Lisa from SpectrumI just got a call from Lisa at Spectrum. Unfortunately I answered the call because the number that…
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ILP-9000 error codeI can only get a few channels when using my ipad hooked to my tv with the hdmi cord. How do I fix t…
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IDID 4002 whil entering the spectrum app?Trying to activate my device and accept the terms and conditions and it keeps saying there’s an err…
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How to fix STLP-999 error code?I get this code when I hit the spectrum icon on my TV to go to the local channels?
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Need ability to view billing statementHas it been brought to the attention of the Spectrum IT team that the ability to view a printable b…
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Charter EmailI am having trouble with my email account on Charter Spectrum. I called Charter representative she …
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Home phone dropping after 30 minutesMy Spectrum voice home phone keeps dropping after 30 minutes. It happens continuously! I had a serv…
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Why did Spectrum "upgrade" me from DOCSIS 3.1 to DOCSIS 3.0 modem?Hello! I have a Motorola MB8611 DOCSIS 3.1 modem (I own it) that has been working fine. For the pa…
Categories
Popular Tags
- Internet 194
- Troubleshooting 102
- Spectrum Mobile 92
- Customer Service 89
- Channels and Programming 89
- Spectrum TV App Feedback 84
- My Spectrum App 76
- Modem 62
- cDVR / Cloud DVR 59
- email 55
- Feedback 54
- Error Codes 52
- Slow Speeds 39
- Roku 35
- Outage 33
- Set Top Box 29
- Xumo 22
- Resolved 18
- Apple Watch 18
- billing 16
- IPv6 13
- Speed Boost 10
- On Demand 10
- Voicemail 10
- 4K Streaming 9