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Frequently Asked Questions
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How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices
Spectrum Archives: 2020 - Present
Archived content from July 2020 - Present
Discussion List
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Dolby Digital Audio on Spectrum AppWhy does the spectrum app only support stereo sound? When can we expect surround sound avaialbilty…
Do I really need cloud DVR?Hi, Spectrum has finally extended their service to our rural area and we're loving the high speed …
No remote DVRI added DVR service when I logged in to the Spectrum TV app on my Android to record some shows. I g…Answered ✓ Closed BeachBum165 194 views 3 comments 0 pointsStarted By BeachBum165Most recent by Paul_B
Spectrum TV Version 8 Build 1 - Can't find default (startup) channel settingAll 4 of my Roku boxes received Version 8 Build 1 yesterday and when the app opens now it goes to s…
Spectrum TV App Icf-9000I’m in my office building, away from home. I was watching the app and it just stopped, code icf-900…Answered Closed Myappisntworking1122 1.3K views 2 comments 0 pointsStarted By Myappisntworking1122Most recent by Randy_S
Spectrum app on TiVo Stream 4KAre there any plans to add a Spectrum app for the TiVo Stream device? Roku is OK, but a bit slow an…
App issues using Apple tvFor the past week or so the spectrum app has been acting weird, it lags to the point the picture fr…Answered Closed Audreys_Pop_Pop 470 views 8 comments 0 pointsStarted By Audreys_Pop_PopMost recent by Audreys_Pop_Pop
Spectrum TV app keeps crashing, any suggestions?My spectrum app keeps crashing cant access the guide, on demand, recordings, I have turned it off, …Answered Closed Thomasdavis237 890 views 15 comments 0 pointsStarted By Thomasdavis237Most recent by William_M
Recent update that changed Favorites, Locals - Channel Guide Categories - Spectrum app via RokuDid Spectrum change the spectrum app? On Roku when using the Channel Guide I can no longer get to…Answered ✓ Closed scottknight 1.5K views 26 comments 5 pointsStarted By scottknightMost recent by MrBinCC
Cloud DVR Recordings stop and revert back to Recordings MenuWith one of the more recent updates, my cloud DVR recordings all stop playing and revert back to th…Answered ✓ Closed gklainer 1.3K views 36 comments 0 points
Suspicious site blocked by Spectrum?Under what circumstances is Spectrum blocking certain sites, and is there anything in the Spectrum…Answered ✓ Closed davexnet 17.1K views 14 comments 0 points
AFE -1004I keep getting error code AFE -1004. I’m using an Apple TV 4K. The device is connected to the inter…Answered Closed Msouth_85 747 views 1 comment 0 points
What is causing intermittent Internet disconnects?We are a new customer since March 2022 and at first all was great. We have the Gigabit plan and I …Answered Closed PatrickInBama 1.2K views 14 comments 0 pointsStarted By PatrickInBamaMost recent by William_M
DVR recordings no longer fast forwarding or rewindinghello, I've recorded several movies for my kids and we were always able to replay them just fine. U…
what is error code WLP-4002?For some reason https://watch.spectrum.net/livetv?sessionOverride=true loading only spins then I ge…
A LOT of Unknown “New Devices” connecting to wired networkWhen connecting my laptop via eth/lan connection, I started getting a flood of notifications via th…
Spectrum/Charter IPv6 Prefix LengthI am trying to setup IPv6 on my router connected to Spectrum. My router has multiple VLANs to isola…
Is there a way to set a 'Favorites' as my default filter?I have my favorite channels set under Favorites. I would like to set this as my default filter ins…Answered ✓ Closed runningmom 311 views 3 comments 0 pointsStarted By runningmomMost recent by William_M
Internet disconnects multiple times a dayHello, I seem to have an issue similar to others here where my internet connection drops out multip…Answered Closed OhioHasCorn 2.3K views 6 comments 0 pointsStarted By OhioHasCornMost recent by James_M
Spam email and phone?I received an email confirmation from "[email protected]" -- this l…
Spectrum App displaying error IDID-3210Hello, I have been trying to log into the spectrum app on my mobile device for over a week now. Thi…
No IPv6This discussion was created from comments split from: Spectrum/Charter IPv6 Prefix Length.Closed ShirBlackspots 907 views 11 comments 0 pointsStarted By ShirBlackspotsMost recent by petteyg359
AppleTV screensaver turning on while watching on Spectrum appJust noticed this started yesterday evening. 6-25-22. I am watching CNN on Spectrum app and the scr…
Can I pause live TV if I use a Roku, Spectrum app, and Spectrum CVR cloud, or ONLY with a DVR box?We currently have been streaming via the the Spectrum app with a Roku on a non-smart TV. We cannot …Answered ✓ Closed Woodjams4 3.2K views 3 comments 0 points
Since the last Spectrum App update, my last channel viewed is not working at all.This discussion was created from comments split from: Since my last Spectrum App update, my last ch…Closed transplantwest 1.3K views 28 comments 0 pointsStarted By transplantwestMost recent by transplantwest
