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Spectrum Archives: 2020 - Present
Archived content from July 2020 - Present
Discussion List
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Issues with Xumo?Xumo is one of the worst moves i`ve made. It buffers a lot, error codes galore & last night it … -
Can I find my routers and passwords from my app?I want to use my app to locate the names of my routers and their passwords. -
Online Gaming Has Frequent Lag Spikes w/ 500mbps Spectrum EthernetHello everyone, I switched to Spectrum a few months ago when I moved into my new place. I've … -
What's the Difference Between Having Spectrum Select with Entertianment View vs. Spectrum Select+?Hello Spectrum, A programing question- What is the difference between having Spectrum Select with E… -
I have been trying to do an account take over online and it keeps going me an error."It looks like something went wrong. Please try again." -
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Finding my 15 channels (Spectrum TV Choice)How do I find 1) the list of 15 channels I chose and don't remember what they are, and 2) the … -
Upgraded to Gig Internet, quite disappointed for gamingI recently upgraded my spectrum Internet plan from the base plan of 250 MB down to gig Internet and… -
Bally Sports no longer available.A week ago, I signed up for the pick 15 deal and I was told that I would be able to choose Bally Sp… -
How can I obtain the E-mail to save the Affordable Connectivity Program ( ACP ) ?I would like to be able to have an E-mail send to the White House and my elected Representatives to… -
Equipment SwapGood Day: There was a question posted on the Spectrum SubReddit about an email a subscriber receiv… -
How to Contact Support!?Can't call, phone won't connect. Can't chat, won't connect. Internet speed te… -
How to add additional email addresses to my Spectrum email.I have my internet and email through Spectrum with an email address ending in charter.net. When I s… -
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Lisa from SpectrumI just got a call from Lisa at Spectrum. Unfortunately I answered the call because the number that… -
ILP-9000 error codeI can only get a few channels when using my ipad hooked to my tv with the hdmi cord. How do I fix t… -
Cable connection and Eero WiFi set upHello, I have an Arris combo modem and router Model TG1672G, with connections to Spectrum via a Coa… -
IDID 4002 whil entering the spectrum app?Trying to activate my device and accept the terms and conditions and it keeps saying there’s an err… -
How to fix STLP-999 error code?I get this code when I hit the spectrum icon on my TV to go to the local channels? -
Need ability to view billing statementHas it been brought to the attention of the Spectrum IT team that the ability to view a printable b… -
Charter EmailI am having trouble with my email account on Charter Spectrum. I called Charter representative she … -
Home phone dropping after 30 minutesMy Spectrum voice home phone keeps dropping after 30 minutes. It happens continuously! I had a serv… -
Why did Spectrum "upgrade" me from DOCSIS 3.1 to DOCSIS 3.0 modem?Hello! I have a Motorola MB8611 DOCSIS 3.1 modem (I own it) that has been working fine. For the pa… -
Error Reference Code DGE-1001I keep getting this error code after the new update to the app? I've tried clearing the cache … -
Unable to send emails beginning on 10/31/23Hello, I am able to receive emails from my Spectrum email account which comes with Spectrum Interne… -
Xumo recordingI just hooked up my Xumo and I have looked online and in the manual but I can not find out how to s… -
Why does spectrum keep asking to reset my password to sign in?We experienced this a few weeks ago when trying to sign in through ESPN. Now it asking to reset the… -
How do Spectrum customers get Peacock?I have put peacock on spectrum. How do I get to it? -
We are having trouble with our new Xumo box.We recently got a Xumo box. After we use it for a while, it starts sputtering. I have called spectr… -
Network UpgradeI received this text but am not clear on what this means. The only service I have from Spectrum is …
Categories
Popular Tags
- Internet 257
- Customer Service 147
- Troubleshooting 124
- Spectrum Mobile 111
- Channels and Programming 111
- Spectrum TV App Feedback 104
- My Spectrum App 96
- Feedback 80
- email 77
- Modem 74
- cDVR / Cloud DVR 72
- Error Codes 60
- Slow Speeds 49
- Outage 49
- Roku 44
- Set Top Box 38
- Xumo 35
- Spectrum 33
- billing 27
- Apple Watch 21
- High Split 19
- Resolved 18
- IPv6 16
- Voicemail 14
- 4K Streaming 14