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Spectrum Archives: 2020 - Present
Archived content from July 2020 - Present
Discussion List
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Password reset requiredWhy am I being asked to do a password reset? This is happening on all tvs and everytime I open the … -
Cable box off optionHow do you enable the cable box to turn off after 4 hours?
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Auto log in not workingThe Spectrum TV app does not automatically log me in even though I am on my home wifi. Happens on m…
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Error Code ILP-9000I can only watch live TV on channels 4 through 21 on my iPhone, iPad and Apple TV. I received an er…
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Take me to where I can change my credit card used for autopay, due to the current cards soon to be eThe credit card used for autopay is soon to expire. How do I change the current card to another one…
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Spectrum Email - New InterfaceI've started using the new Spectrum Email interface and it's certainly an improvement over the prev…
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How to fix Roku RLP-999 error?We have been getting this message on both of our Roku sticks. We have restarted the router many tim…
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Prorate closed accountsClosed an account 5 days into a billing cycle, Spectrum refusing to prorate bill. The cost of cabl…
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Why am I getting channel unavailableNew customer, Why am I getting channel unavailable?
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I Receive "You have entered a restricted code" each time I dial a numberI am able to receive calls, but unable to dial out without receiving the message,"You have ent…
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Unable to change wifi name and password due to unavailable statusI just activated my spectrum provided modem and router yesterday. The wifi works and I want to chan…
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Missing Video SettingsHello - I am new to Spectrum and formally with U-verse for the last 17-years. While my resolution i…
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MLB Channel 306What has happened to MLB Channel 306. Not available now? Not showing in the guide/lineup?
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Local Channel Line-up Comparison (Choice vs Select TV)Hello Spectrum Community - Is it safe to assume that all of the local channels on the Basic package…
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Upgrade to Add Channel messageNew to Spectrum and this issue has me perplexed. I have the Spectrum TV Choice package and selected…
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Does Spectrum offer cellular signal boosters?Our home has poor cell service, and we use Wi-Fi Calling at home. Our problem is that our iPhone 8'… -
Cloud DVR limitsI am considering switching to streaming and cloud dvr plus. I am getting different answers from S…
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Spectrum app. change channels does not stop scrollingI have a Roku Ultra, when using the spectrum app. if want to change channels, if you hold down butt…
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Problems with my Spectrum RemoteI switched over to Spectrum some months ago and the Spectrum technician programmed everything, incl…
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How do I get last channel using Roku remote on spectrum app?I have tried everything but cannot figure out how to get to last channel on new Roku streaming stic…
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Is the Spectrum App on Roku down?I have been unable to watch the Spectrum app on my Roku TV for the past 48 hours. It launches and o…
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Error codes IDID-3214 & IDID-3210I got two strange notifications from the Spectrum app both titled "Test message from Pinpoint&…
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Cannot clear Recently Watched channelsFor the last few weeks, I am not able to clear Recently Watched channels on the Apple TV 4K 2021. T…
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Cannot delete series recording that has been cancelled. on Spectrum 201 DVRUsing the Spectrum 201 DVR, there is no option to delete a series recording that has been cancelled…
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Changing to Favorites causes issueWhen I change my channel guide to only show favorites, changing channels goes from a few seconds to…
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How do I return to live TV when rewinding a show?Using the Spectrum 201 DVR and rewinding a show there is no option to return to live TV without fas…
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How do I request a public IP address?how do i request a public ip address
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Error code STLP-4004How do I resolve STLP-4004?
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Categories
Popular Tags
- Internet 221
- Customer Service 108
- Troubleshooting 107
- Spectrum Mobile 100
- Channels and Programming 95
- Spectrum TV App Feedback 94
- My Spectrum App 84
- Modem 67
- Feedback 63
- cDVR / Cloud DVR 62
- email 62
- Error Codes 56
- Slow Speeds 46
- Roku 41
- Outage 38
- Set Top Box 33
- Xumo 30
- Apple Watch 22
- billing 19
- Resolved 18
- Spectrum 16
- IPv6 14
- On Demand 12
- Voicemail 12
- 4K Streaming 11