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Spectrum Archives: 2020 - Present
Archived content from July 2020 - Present
Discussion List
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Can't Log Into Account on WebsiteI was always able to log into my account on the website, now I can only log into my account on the … -
NBC Sports app 'Authentication Error' when linked to spectrum accountDoes anyone have a solution to the "Authentication Error" messages I'm receiving whe…
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If Spectrum Call Guard is Not Working, but is Activated in "My Account," Call SpectrumImportant Community Information Regarding Spectrum Call Guard: If you have Spectrum Voice Service (…
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How to get Spectrum Call Guard to block async callsHow do I set up Spectrum Call Guard to block "async" calls?
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Why can we no longer send email through Outlook?Our email has been working fine until Feb. 1st. We can still receive email in Outlook, but can no …
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Can I access the USB port on Spectrum issued routers?I have connected an NTFS formatted solid-state hard drive to the RAC2V2S router through USB. In the…
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Where are the security settings for the new Wifi 6 Router?I was able to select the WPA / WPA2 (TKIP vs AES) security settings on my previous modem. I can&#…
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Spectrum TV App won’t open, error IGE 9000 - SolvedWorked fine on iPad & iPhone, for years. Now just in last few weeks, it won’t open. Says “som…
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Anyone Receiving Fax Sound while on Voice Calls?2/8/2021 Folks, I live in zip code 30253 and since November 2020, our VOIP phone is intermittently …
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Improve Block Unwanted Callers and Block Anonymous Calls/Enhanced Block Anonymous Calls featuresHi Spectrum. When enabled, these features state that they will play “The party you are calling is n…
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Block all caller ID beginning with letter VHello, I keep getting many calls per day all beginning with the letter V (call history below). I ha…
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Caller ID not showing on TVThe caller ID for our phone is no longer showing up on our TV. Suggestions?
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Pause Live TV Please!Anyone else unable to pause live TV using the AppleTV app? Seems an odd feature to omit given the r…
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Do you have the battery backup unit? Does it keep your phone working if your electricity goes out?A tech told me the battery backup only powers my modem, and not my phone. I can't see where th…
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Can My Spectrum app handle multiple accounts?I have two houses, and two Spectrum accounts. Can I access both from the Spectrum app?
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Error code GGU-9005; GGU-9001I get these error codes when I try to view other episodes of a show On Demand. Example: I found the…
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Issue with SMTP from ThunderbirdI get the following error when trying to send email from Thunderbird using my Spectrum email accoun…
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Can not access my charter.net email accountAll of a sudden my Dad hasn't been able to access his @charter.net email account. There servic…
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Why can’t you rewind and pause live programming with the Spectrum app?I switched from AT&T to Spectrum just yesterday. I’m discouraged that I’ve lost features that I…
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Error code AGE-9000I have had this code for at least 2 weeks now. I have called, chatted and seen here the answers. Th…
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Error Code AGE-9000I have been consistently getting this error when trying to click on channels in My Library and some…
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Port forwarding not workingI have the SAC2V2S router from spectrum and I have added the port forwarding rule through the My Sp…
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NHL Center Ice - How to orderHockey season is scheduled to start Wednesday, January 13th. NHL Center Ice, featuring up to 40 w… -
Does Google TV support the Spectrum TV App?So, I checked your website, and the requirement for using the spectrum app on android is 5.0. Yet …
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Will I lose my recorded shows on my Spectrum DVR when I move to the AppleTV optionHi I want to move what is recorded on my Spectrum DVR to my Spectrum APpleTV before I get rid of th…
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Nvidia Shield ProI recently bought the Nvidia Shield Pro. I works great, but upon going to the Google Play Store, I …
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Unable to watch ESPN app on FirestickHas anyone run into this? I am using the ESPN app on my Amazon fire stick. It had been working for …
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Update DVR SoftwareApparently the DVR software never gets updated, I have had the same problems since I started. Do I …
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I am getting ACF-9000 error - RESOLVEDIv'e unplugged the apple tv from the wall, but continue to get this error and cannot access sp…
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Spectrum TV App freezing and pixilation on Xbox one and Xbox series X - KNOWN ISSUE ANSWEREDThis only happens while trying to run the spectrum app on Xbox consoles. Horrible pixelation and fr…
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