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Spectrum Archives: 2020 - Present
Archives for May 2022
Discussion List
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What is causing intermittent Internet disconnects?We are a new customer since March 2022 and at first all was great. We have the Gigabit plan and I …Answered Closed PatrickInBama 3.4K views 14 comments 0 points Most recent by William_M Spectrum Archives: 2020 - Present -
Unable to access webmail - getting a error messageI am attempting to access webmail. When I do, I seem to be redirect to Atmail (not sure what that …Answered Closed SNolan 2.1K views 5 comments 0 points Most recent by William_M Spectrum Archives: 2020 - Present
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Bally Sports still not working as of right now!I have jumped through all the hoops and still have no luck watching the Tigers with Spectrum. The …Answered Closed Greenway12 6.8K views 6 comments 0 points Most recent by James_M Spectrum Archives: 2020 - Present
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Scheduled Cloud DVR recordings not showingOur cloud DVR is working fine. I’m using a ROKU 4k streaming stick to access the Spectrum app. On m…Answered ✓ Closed Highlander66 619 views 3 comments 0 points Most recent by The_Way_I_See_It Spectrum Archives: 2020 - Present
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Answered ✓ Closed Mel_S 2.2K views 24 comments 5 points Most recent by Mel_S Spectrum Archives: 2020 - Present
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How do I transfer service ?Hello, I need to setup service for a new residence. Will you please advise on the best way to go ab…Answered Closed vinailey_12240 3.5K views 2 comments 0 points Most recent by Satch Spectrum Archives: 2020 - Present
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Hitron EN2251 connects at 100Mbps when plugged into 1000 Mbps WAN port on routerI recently had to replace a failed Spectrum modem (Arris TM1602) which worked fine with my Linksys …Answered ✓ Closed MrVivona 4.1K views 5 comments 0 points Most recent by RAIST5150 Spectrum Archives: 2020 - Present
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I have a sax1v1r router and I'm trying to setup 2ghzMy smart bulbs need a 2ghz connection to work.... they'll connect to the 5ghz, but shortly after st…Answered ✓ Closed NeedHelpeon 6.5K views 1 comment 0 points Most recent by Heather_T Spectrum Archives: 2020 - Present
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Answered Closed darylgene 4.3K views 2 comments 0 points Most recent by Satch Spectrum Archives: 2020 - Present
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How to set up a Spectrum email accountIs email automatically available to everyone who has spectrum internet? I've had internet service f…Answered ✓ Closed KaciLSmith 16.1K views 1 comment 0 points Most recent by Heather_T Spectrum Archives: 2020 - Present
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Bally Sports App Dropouts - ANSWERED 5/26/22Hi, I'm a baseball fan and ever since Sinclair won the MLB contract from Fox, the experience has be…Closed Awfulcat 8.9K views 77 comments 6 points Most recent by unknown Spectrum Archives: 2020 - Present
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Installing my own routerWith the lack of the 2.4ghz on the new Spectrum router I need to buy my own. Question, if I buy a …Answered Closed bobrunner1 4.1K views 2 comments 0 points Most recent by bobrunner1 Spectrum Archives: 2020 - Present
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How to connect smart plug 2.4Ghz to Spectrum 5Ghz network router?New router only shows 5GHZ. Old router (same model) worked fine. Tech says they can not set route…Answered ✓ Closed bobrunner1 8.6K views 2 comments 0 points Most recent by bobrunner1 Spectrum Archives: 2020 - Present
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Getting "App Unavailable" message when trying to login to Spectrum AppWe have a Spectrum Enterprise account and are trying to use the Spectrum App with ROKU. It is a RO…Answered ✓ Closed 0833ravine 4.6K views 4 comments 0 points Most recent by Randy_S Spectrum Archives: 2020 - Present
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How can I pay my bill on line?how i can pay my bill on line my acct#<redacted> My name is: Amy MurilloAnswered ✓ Closed amurillo 2.8K views 2 comments 0 points Most recent by Paul_B Spectrum Archives: 2020 - Present
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Since the last Spectrum App update, my last channel viewed is not working at all.This discussion was created from comments split from: Since my last Spectrum App update, my last ch…Closed transplantwest 2.5K views 28 comments 0 points Most recent by transplantwest Spectrum Archives: 2020 - Present
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Cloud DVR not showing up on Apple 4k TVHi, just got a new Apple TV 4K and just downloaded spectrum app and app working fine. Added cloud D…Answered Closed SMN222 671 views 6 comments 0 points Most recent by SMN222 Spectrum Archives: 2020 - Present
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Can I login to Spectrum webmail from Europe?This discussion was created from comments split from: Login From Europe.Answered ✓ Closed Heather_T 704 views 3 comments 0 points Most recent by slough Spectrum Archives: 2020 - Present -
Who do I contact for utility pole removal?Who do we contact in order to request that old, topped off poles be removed from our yard? We have …Answered ✓ Closed Kindy06 2.5K views 1 comment 6 points Most recent by James_M Spectrum Archives: 2020 - Present
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Regain access to charter email accountWe had Charter email for ten years. My wife used the charter.net email service. We lived in Carrol…Answered Closed triarri 1.4K views 1 comment 0 points Most recent by Tyleen_Z Spectrum Archives: 2020 - Present
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My Spectrum App Error IDID-3210I am unable to sign in to the my spectrum app. Any efforts to sing in are met with the error messag…Answered Closed dpeters99 40.2K views 1 comment 0 points Most recent by James_M Spectrum Archives: 2020 - Present
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Having issues with the app on AndroidI have been having alot of problems with the app going on several months. I have to constantly be u…Answered ✓ Closed Vanessarae777 184 views 4 comments 0 points Most recent by Renee_T Spectrum Archives: 2020 - Present
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How do I fix a blurry image with the Spectrum TV app on Apple TV ?I have been using Spectrum for about 6 months with an Apple TV box and while using the Spectrum app…Answered Closed Swarlie 7.2K views 7 comments 2 points Most recent by James_M Spectrum Archives: 2020 - Present
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Spectrum TV App Unusable on Apple TVNot only am I getting the ALP_1999 error but it's telling me I need to be connected to home interne…Answered Closed michaelpotter1181 783 views 14 comments 0 points Most recent by Steph_S Spectrum Archives: 2020 - Present
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Internet connection dropping since December 2021I have been spectrum customer since summer of 2021, but I started to have issues since December 202…Answered Closed ee1170 232 views 12 comments 0 points Most recent by RAIST5150 Spectrum Archives: 2020 - Present
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Why am I getting super high ping bursts?Hello, I have had awesome service for years up until several weeks ago when I started getting huge …Answered Closed Mmobley77 936 views 9 comments 0 points Most recent by William_M Spectrum Archives: 2020 - Present
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Spectrum Login Error Code IDID-3210i was signed in earlier but when trying to sign back into my account, i get prompted this IDID-3210…Answered Closed agumbel14 13K views 1 comment 0 points Most recent by Paul_B Spectrum Archives: 2020 - Present
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Since my last Spectrum App update, my last channel viewed is not working at allSo this happened after the mini guide went from the left side of the screen to the right side, and …Answered ✓ Closed chet 6.3K views 31 comments 1 point Most recent by transplantwest Spectrum Archives: 2020 - Present
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How long does it take to refresh the Guide contents?Tech support on the phone, and tech support in the store, insist that the Guide should refresh comp…Answered ✓ Closed GBAfamily 2K views 7 comments 0 points Most recent by Satch Spectrum Archives: 2020 - Present
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Using spectrum tv app with VPN on an Android phoneI am trying to use the spectrum tv app with a VPN on an Android phone. I have excluded the spectrum…Closed disasterinc 3.7K views 3 comments 0 points Most recent by James_M Spectrum Archives: 2020 - Present